해양수산부는 2016년부터 2020년까지 국제사회의 이내비게이션 도입에 선제적으로 대응하고 어선 등 소형선박의 해사안전 증 진을 위해 “초고속 해상무선통신망(LTE-M)” 구축을 포함한 한국형 이내비게이션 구축사업을 추진하였으나, 초고속 해상무선통신망의 활용 관점에서 특정 목적에 한정하는 등의 한계점이 식별되었다. 이에 따라 통신망의 활용성 증대를 위해 사용자를 대상으로 설문 조사 및 인터뷰를 수행한 결과, 망 활용의 범위 확대, 망 활용 대상 확장, 망 활용 방식 다각화, 그리고 규제 완화 측면에서의 법·제도적 개선 사항을 확인할 수 있었다. 본 연구에서 도출한 사용자 요구사항을 기반으로 하여 향후 관련 법제 정비방안에 기여할 수 있을 것으로 기 대한다.

As the first step of risk management, risk identification is inevitable to understand the degree of work safety. However, the safety requirements can be divided in necessary factors and additional factors. Thus, we propose a safety requirements assessment model using Kano model derived from Herzberg’s two-factor theory, classifying safety requirements into ideal elements and must-be elements. The Kano model is usually applied to evaluate customer satisfaction divided into three major requirements in the fields of product development and marketing: attractive, must-be, and one-dimensional requirements. Among them, attractive requirement and must-be requirement are matched with ideal element and must-be element for safety requirement classification, respectively. The ideal element is defined as preventive safety elements to make systems more safe and the must-be element is referred to as fatal elements to be essentially eliminated in systems. Also, coefficients of safety measurement and safety prevention are developed to classify different class of safety requirements. The positioning map is finally visualized in terms of both coefficients to compare the different features. Consequently, the proposed model enables safety managers to make a decision between safety measurement and prevention.

This study analyzed requirements for medical masks and difference in satisfaction based on demographic characteristics and side effects experience caused by wearing medical masks. Three factors related to requirements for medical masks were identified: wearing comfort and usability, blocking function for harmfulness, and design. As a result of the difference analysis for requirements of medical masks based on demographic characteristics, all three factors showed a significant difference in gender and occupation. Design did in age and monthly income. As a result of the presence or absence of breathing difficulties experience, design factor was significant. As a result of the presence or absence of skin trouble experience, wearing comfort and usability showed a significant difference. As a result of the difference in satisfaction with medical masks based on demographic characteristics and side effect experience caused by wearing medical masks, breathing, ear string tightness, blocking harmful substances, price, and over all wearing comfort showed a significant difference by gender, marital status, age, occupation, and monthly income, and the presence of absence of breathing difficulty experience and skin trouble experience, respectively. As a result of the interaction effect analysis between demographic characteristics and side effects experience caused by wearing medical masks, it showed a significant interaction effect between gender and monthly income, between marital status and monthly income, between monthly income and breathing difficulties experience, and between monthly income and skin trouble experience.

In this paper, we investigate the requirements of QPA(Quality Process Audit), which is a process quality audit system for secondary defense contractors, compared with those of DQMS(Defense Quality Management System). And evaluate whether the deployment of QPA meets the DQMS certification requirements through the case example of Company H. The evaluation items of QPA are composed of five categories such as Material Management, Incoming Inspection, Manufacturing Process, Product Evaluation, and Packaging Management. The QPA requirements are mainly related to the chapter 7(support) and chapter 8(operation) of DQMS standards. In this view point, QPA can be expected as an effective audit for suppliers preparing for DQMS certification. In the case example, we evaluate the results and effects of improvement due to QPA and compare it with the case of DQMS. QPA can be used as appropriate quality management standards of secondary and tertiary defense contractors and can provide the basis guidelines for the preparation of implementation steps in DQMS certification.

선박교통관제사는 선박 교통의 안전과 효율을 도모하기 위하여 선박교통관제 설비로 지정된 시스템 및 센서 장비를 활용하여 선박교통관제 업무를 수행한다. 선박교통관제의 효과적 운영을 위한 관제 필요 정보는 지정된 선박교통관제 설비 이외의 부가적인 정보 창구의 접근이 요구되며, 이러한 다양한 정보 열람 창구를 일원화하기 위하여 선박교통관제 클라우드 시스템 개발이 진행 중이다. 본 연구 에서는 선박교통관제 클라우드 시스템 도입에 따른 사용자 필요 정보 식별을 위하여 선박교통관제 업무 분석 및 운영 정보와 선박교통관 제 설비 연계 분석을 수행하였다. 국내외 문헌 검토와 전문가 인터뷰를 통하여 선박교통관제 업무 분석을 수행하였으며, 선박교통관제 설 비에 따른 필요 정보를 식별·연계하였다. 분석 결과 전체 내·외부 정보 창구의 필요 정보는 37개의 범주로 식별되었으며, 필수 및 보조관제 설비 이외 열람이 필요한 추가 요구 정보는 8개의 정보창구를 통하여 수집 가능한 것으로 확인되었다. 본 연구를 통하여 식별한 사용자 요 구사항은 선박교통관제 클라우드 시스템 구축을 위한 데이터 수집·처리 구조 설계에 적용될 것이다. 향후 시나리오 기반 관제 시스템 사용 자 운영 분석을 통하여 사용자 요구 및 필요 정보를 개정·보완하고, 시스템 인터페이스 디자인 설계에 관한 추가 연구가 필요하다.

Companies widely use survey to identify customer requirements, but the survey has some problems. First of all, the response is passive due to pre-designed questionnaire by companies which are the surveyor. Second, the surveyor needs to have good preliminary knowledge to improve the quality of the survey. On the other hand, text mining is an excellent way to compensate for the limitations of surveys. Recently, the importance of online review is steadily grown, and the enormous amount of text data has increased as Internet usage higher. Also, a technique to extract high-quality information from text data called Text Mining is improving. However, previous studies tend to focus on improving the accuracy of individual analytics techniques. This study proposes the methodology by combining several text mining techniques and has mainly three contributions. Firstly, able to extract information from text data without a preliminary design of the surveyor. Secondly, no need for prior knowledge to extract information. Lastly, this method provides quantitative sentiment score that can be used in decision-making.

Recently, as the internet usage is increasing, accordingly generated text data is also increasing. Because this text data on the internet includes users’ comments, the text data on the Internet can help you get users’ opinion more efficiently and effectively. The topic of text mining has been actively studied recently, but it primarily focuses on either the content analysis or various improving techniques mostly for the performance of target mining algorithms. The objective of this study is to propose a novel method of analyzing the user’s requirements by utilizing the text-mining technique. To complement the existing survey techniques, this study seeks to present priorities together with efficient extraction of customer requirements from the text data. This study seeks to identify users’ requirements, derive the priorities of requirements, and identify the detailed causes of high-priority requirements. The implications of this study are as follows. First, this study tried to overcome the limitations of traditional investigations such as surveys and VOCs through text mining of online text data. Second, decision makers can derive users’ requirements and prioritize without having to analyze numerous text data manually. Third, user priorities can be derived on a quantitative basis.

The government announced that it would ask the contractors not only the supplier but also the contractors to take the same responsibilities if they did not observe industrial accident safety measures from 2019. The semiconductor manufacturing process belongs to the representative disaster industry group in which the facility is directly located inside a closed space called clean room. According to previous studies, the semiconductor industry group used checklists for safety management of their suppliers. This study has developed a model for assessing suppliers by constructing a quantitative checklist item through the risk assessment methodology, laws and regulations. The evaluation model of the supplier set up through this study becomes the safety management standard in the semiconductor industry .Furthermore, it is applied to the partner companies in the operation of ISO 14001, 45001, I would like to apply it as a measure of performance management for CSR (Corporate Social Responsibility).

The DQMS (Defence Quality Management System) is a certification system that manages participating companies to improve the quality of munitions. Since Korean Defense Specification (KDS) for DQMS certification that was established by adding military requirements based on the ISO quality standard, many companies complain that they should pay too much effort into the preparation process. However, it is hard to find helpful information on the preparation process because we have been only interested in the effect of DQMS acquisition. The purpose of this paper is to provide helpful information to companies preparing for DQMS certification. We surveyed the degree of difficulty and importance of the DQMS requirements from the companies with certification experience, and performed IDA (Importance-Difficulty analysis) by dividing the companies into the main contractor and the subcontractor. The result of IDA shows that there is a different recognition to the DQMS certification between main-contracting and sub-contracting companies. Subcontractor has more difficulties than main contractor in preparing the DQMS certification. In addition, we are able to identify the difficult and important requirements in the preparation process to the DQMS certification. Both main contractor and subcontractor have difficulty to the requirements related to configuration or validation such as ‘customer controls configuration’, ‘configuration review shall be implemented’ and ‘design and development validation documentation.’ The requirements related to customers are important to main contractor but the subcontractor regards difficult requirements as important ones. The result of this paper would be helpful to both the company preparing for DQMS and the munitions quality assurance agency.

21세기 정보화 사회에서 창의적이고 융합적인 교육이 강조되고 있다. 해외의 경우 창의융합 교육의 대표적 형태로 STEM (Science, Technology, Engineering & Mathematics) 교육이 강조되고 있으며, STEM교육의 한 요소로서 공간정보는 매우 중요하게 인지되고 있다. 공간정보의 중요성에 대한 인식은 미국, 영국 등 외국의 공간정보 구축 기관에서 K-12 수준에서 쉽게 활용할 수 있는 공간정보 기반 교육 서비스를 제공하도록 유도하였다. 우리나라에서도 창의융합 교육이 강조되고 있지만 공간정보가 일선 학교현장에서 활발히 사용되고 있지는 않다. 본 연구는 공간정보가 초, 중, 고등학교 수준에서 활발히 활용되도록 공간정보 구축 기관에서 마련해야 할 교육서비스 제공 방안에 초점을 두었다. 이를 위해 2장에서는 공간정보를 활용한 수업의 교육적 효과를 살펴보고, 3장에서는 300여명의 초, 중, 고등학교 교사를 대상으로 공간정보기반 교육 활성화를 위해 필요한 요구사항을 조사하였 으며, 4장에서는 공간정보기반 교육 서비스를 제공하는 해외사이트들을 분석하였다. 이를 토대로 공간정보 기반 교육서비스 제공 전략을 모색하였다.

The objective€of this study is to analyze the needs and€determine the requirements of€elder drivers for effectively€using In-vehicle Information Systems (IVIS), by reducing cognitive and physical impact on this vulnerable group. The persona method was used to determine the relevant characteristics of older drivers. Task analysis was performed in order to obtain general interaction problems of the personas when using a common function of recent days IVIS. The results were classified in the different usability goals as general requirements, specific needs. This study suggest improvement directions in order to develop an elderly friendly IVIS; in addition, different usability metrics were suggested. In this way, elder drivers would easily interact with new powerful functions supplied by IVIS of modern cars; while improving safety and comfort of an rapidly aging society.