Introduction - Dubois (2002) said that luxury is identical with perception of comfort, beauty, and sumptuous lifestyle. There are five key factors of perceived luxury goods such as uniqueness, quality, hedonic, conspicuousness, and extended self (Vigneron and Johnson, 2004). So that, the definition of luxury fashion brand itself is goods (in terms of fashion) that has brand image and perceived as something that has uniqueness, quality, hedonic, conspicuousness, and extended self and could give comfort, beauty, and sumptuous lifestyle. Online visual display nowadays is one of maketer’s channel to promote the product. In terms of exclusivity, there is only few channels that has been used by marketer, such as website of the luxury brand itself, Instagram, Facebook, Youtube, and so on. This research of online luxury fashion brand is focused on one mobile app, named Instagram. Instagram is choosen because the usage of Instagram is increasing over time, especially in Indonesia. This research is focused on pre-loved luxury fahion brand on online shop at Instagram. There is one problem of this research, which is the percentage of middle to high income is increasing in 5 years (2010-2015) in Indonesia, but consumer is less likely to buy pre-loved luxury fashion brand. The tendency that consumer is less likely to buy because of decreasing sales of some pre-loved online shops in Indonesia. Exploratory research was taken and it can be concluded that the root cause of decreasing sales happens because visual display of pre-loved online luxury fashion brand is not too attractive.
Method - The method that which is used is experiment design. The respondent of this research are choosen by non-probability sampling, which is judgemental sampling (we already know the priority characteristic of respondent, such as middle to high income) and female (because the online shop that will be observed is only offer luxury fashion for female). This research will use eye tracker, named Gaze Point. To get the quantitative experiment data, the minimum respondents that will be need is 39 people if we want to generate until get the heatmaps (Kara Pernice and Jakob Nielsen, 2009). Users will be given some oral question after they finished the experiment with eye tracking. There are some contents that will be measured in this reseach, such as caption, image clarity, and background of product. This research will be conducted only for consumer in Bandung. Respondents are female with middle to high income that has been bought pre-loved luxury fashion bag. The variables which are used in this research are the result of combination of construct from previous research about luxury brand perception and attractiveness of visual display. Sensory stimuli of sights will make automated perception actives and determine whether the information attractive or not.
Findings – This research found that pre-loved online luxury fashion brand is currently growing rapidly. However, more respondents still prefer to buy online product if the visual display could be more attractive and the longer respondent saw the visual display, means that the respondents tend to be more interested of that posting. Author made proposed design improvements. Author then recommend them to the owner of pre-loved online luxury bag.
Purpose: The purpose of this study was to identify factors that enhance the effectiveness of bulk text message advertising on consumer attention in the telecommunications industry in Zimbabwe. Research design, data and methodology: The study collected data using structured questionnaires. The study attracted 293 responses from consumer subscribers of the Zimbabwean telecommunications industry. Data was analysed using SPSS and measures of association, direction, strength and significance were used. Results: The study found out that the examined variables of bulk text messaging (Simplicity, Frequency and Informativeness) had a positive significant impact on consumers‟ attention (𝛽= 0.645; p-value < 0.05). The study examined four bulk text advertising determinants, namely frequency, simplicity, informativeness and credibility. Only credibility was found to be statistically insignificant (p-value > 0.05), whilst frequency had an inverse effect on consumer attention. Simplicity of bulk text advertisements recorded a high positive and significant impact whilst informativeness was also positively, and significantly affecting consumer attention. Conclusions: The study concluded that for bulk text advertising to be effective, text messages should be informative, easy to understand and dispatched less frequently. It was further concluded that bulk text advertising should follow permission marketing where consumers consent before hand to be recipients of commercials.
최근 기업에서는 자사 브랜드 또는 제품에 인플루언서를 활용한 마케팅이나 캠페인 활동을 전략적으로 펼치고 있는 사례가 많아졌다. 특히 소셜 네트워크상의 인플루언서 마케팅은 해외에서는 이미 활성화 되있으며, 국내에서도 지속적으로 늘어나고 있는 추세이나 SNS상에서의 인플루언서 유형과 제품에 따른 세부적인 연구와 미디어 인게이지먼트에 대한 소비자 반응 연구 측면에서는 선행연구가 희박하다. 일반적으로 국내의 소비자들이 SNS상에서의 제품 광고나 마케팅을 접하였을때 느끼는 정도는 인위적인 차원인데 반해, 인플루언서 즉 영향력 있는 1인을 내세워서 그들의 라이프 스타일에 스며들어 제품 을 보여주는 형태일때의 만족감이나 호기심, 주목성, 긍정적인 반응 등의 차원이 어떠할지 그 결과에 대한 소비자의 반응을 세부적으로 알아보는것이 필요한 시점이다. 이 연구는 소셜 네트워크상에서의 인플루언서를 활용한 제품이 소비자들의 관점에서 어떻게 받아들여지는지 소비자들의 평가를 조사하고자 인게이지 되는 유형중 사전조사를 통한 결과로 주목성이 제 품태도 및 구매의도에 어떠한 영향이 있는지 연구하였다. 그 결과 주목성의 고집단에서는 전문가가 더 높은 영향이 있으며, 저집단에서는 유명인이 높은 영향이 있음을 나타냈다. 따라서 소비자들의 주목성을 더 끌어올리기 위해서 인플루언서 유형 을 유명인에서는 자사 제품이나 브랜드에 대한 이미지와 일치하거나 전문성이 있는 유명인, 또는 제품의 전문가를 적절히 활용하면 소비자 평가에 긍정적인 효과가 높아질것으로 보여진다. 본 연구의 방향에 따른 결과로 기존의 전통 미디어와 다 르게 빠르게 변화하는 웹 2.0 시대에 맞는 미래지향적인 미디어로 SNS 마케팅 전략을 구사하여 소비자들로 하여금 제품에 대한 진정성, 신뢰감 및 공감을 형성시켜, 기업의 제품이나 브랜드 마케팅 활동에 도움이 될 것이라 생각한다.