‘협의’는 제도적으로 만들어진 것이 아니라 대체로 동란의 시대에 자생적으로 형성 된 것이라 본질상 ‘탈중심적’이고 ‘반사회적’인 성향을 지닌다. 본고는 협의 서사가 ‘탈중심’적이고 ‘반사회’적 성질을 보유하고 있는 사기의 「자객열전」과 「유협열전」 의 협의 서사를 궁구한다. 상기한 협의 고사에서 인물들 사이에서 일어나는 행동의 연쇄를 살피면, 혹은 ‘(조건 걸기)–주고–받고–답례하기’라는 조건부 증여가 서사를 끌어가고 혹은 ‘주고-받기’라는 순수 증여가 반복되는 것을 발견할 수 있다. 따라서 ‘답례’의 발생 여부에 주의하여 ‘주고–받기’의 과정에 천착해서 조건부 증여와 순수 증여가 어떻게 서술되어 의미를 형성하는지를 규명하고자 한다.
This paper examines consumer signaling in gift giving context. Our focus is on the knowledge the gift giver has about the real quality of the gift, and its influence on how much the gift giver would use extrinsic cue, such as warrantee, in gift giving. We argue that consumers’ intrinsic knowledge (about the gifts they buy for their friends) would determine how much they would use extrinsic cue in giving gift. The results should contrast the widely-known case of the buyer-seller context. That is, in gift giving, the higher the intrinsic knowledge the consumers have, the more they would use extrinsic cue. This effect should be more intense when giving gifts to close friends, compared to giving gifts to distant friends. Additionally, we argue that materialism would moderate the relationship between the consumer’s intrinsic knowledge and their use of extrinsic cue in gift giving. The higher materialism personality the consumers have, the more they use extrinsic cue in gift giving.
본 연구는 자신을 위한 선물 구매 상황과 타인을 위한 선물 구매 상황에서 선호하는 재화 유형(물질재 또는 경험재)의 차이를 탐색하고, 이 차이에 대한 개인의 감정적 단절 수준의 조절 효과를 검증하기 위하여 실시되었다. 이를 위해 Amazon Mechanical Turk를 통해 온라인 설문 방식으로 연구 1과 연구 2를 수행하였으며 각각의 연구에 성인 100명이 참가하였다. 해석수준 이론을 바탕으로 할 때, 심리적 거리가 가까운 대상에 대한 의사결정 상황에서는 제품의 구체적 속성에 초점을 맞추고, 심리적 거리가 먼 대상에 대해서는 제품의 추상적 속성에 주목한다. 연구 1에서 자신을 위한 선물로는 추상적인 경험재에 비해 구체적인 물질재를 선호하고, 타인을 위한 선물로는 물질재에 비해 경험재를 선호할 것이라는 가설 1을 확인하였다. 이어 연구 2에서는 감정적 단절 수준의 조절적 역할을 확인하였다. 가설 2와 일치하게, 감정적 단절 수준이 높을수록 자신을 위한 선물로는 물질재를, 타인을 위한 선물로는 경험재를 선호하는 경향성이 강해졌다. 본 연구는 선물을 받는 대상에게 느끼는 심리적 거리가 선호하는 선물 재화의 유형에 영향을 끼친다는 사실을 제안함으로써 선물 구매 행동에 대한 이론적, 실무적 의의를 갖는다. 본 연구에 대한 추가적인 논의와 한계, 가능한 추후 연구도 함께 논의하였다.
이 논문은 첫째, 明末 전후의 진보적인 儒者는 ‘治生’을 긍정적으로 바라보았고, 심지어 치생이 ‘財富의 분배(증여)’와 상반되는 것이 아니라 증여를 실천할 바탕이라고 인식했음을 밝힌다. 그리고 명말의 단편소설집『三言二拍』의 작가 ― 馮夢龍과 凌濛初는 그들의 저술 목적 이 敎化에 있고 通俗적 수단을 지향한다고 했는데, 이러한 의식 기저에는 ‘치생’ 욕구와 ‘증여’ 의식이 함께 교차함을 밝혔다. 둘째, 그러한 치생과 증여의 의식이 『삼언이박』에서 문학 적으로 형상화되어서 배려, 구원, 적선, 환원 등의 다양한 ‘증여’ 서사가 펼쳐짐을 밝힌다. 아울러 여러 ‘증여’ 서사를 지배하는 의식의 기저를 규명하여 재부의 축적과 재분배가 어떻게 문학적으로 담론되는지를 밝혔다.
With the booming popularity of social media such as facebook and Wechat, more and more people and firms commence to utilize it to promote products and services. The convenience of sharing personal experience online, however, also leads to increasing number of consumer to complain through online reiews. For example, negative online review has increased 800% over the years between 2014 and 2015 (Causon 2015) and has negative impact on many viewers’ buying decisions (Chevalier, & Mayzlin, 2006). Therefore, it is important to investigate what factors would reduce the negative impact of other customers’ online complaints on consumer purchase intention. Developing friendships with customers through social media is a common strategy for service provider to retain customers. Prior literature suggests that consumers in general are more tolerant of a service failure when the service provider is having a friendship with the customer than when the provider is having a business relationship (Wan, Hui, and Wyer 2011). Therefore, we suggest that friendship could also attenuate the negative impact of an online complaint from other customer on consumer purchase intention. Furthermore, we predict that this could happen only in the self-consumption situation. In the consumption situation of buying gifts for others, friendship would no longer attenuate the impact of a negative online review on consumer purchase intention. It is because gift giving involves sybolic value of face enhancement in developing social relationships with the gift giving target. Consumers would be less likely to take risks of buying substandard products as gifts. Implications and future research directions will be discussed.
Foods play important roles in Chinese gift giving behavior; they contain abundant symbolic and semiotics meanings. Typical food products are exchange during festivals, commercial intercourse, and other social intercourse occasion. The purpose of study is to investigate how the meanings and values of food gifts affect gift-giving behavior under Chinese cultural context. Qualitative in-depth interviews are applied, eighteen participants from food gift industry, academic field and consumers are invited in the study, and qualitative data analysis framework is designed based on Sheth’s consumption values theory. We find that food gifts cover function value, emotional value, social value, epistemic value and conditional value. Gift values are explained by givers and recipients during gift-giving process. Gift-giving occasion, gift-giving purpose, relationship between givers and recipients are influence the value of gift. Study provides some practical recommendation for food products design and marketing.
The act of gift-giving is one of the most significant consumption rituals that individuals perform world-wide (Antón, Camarero, and Gil, 2014) and represents a substantial industry and a major source of revenue for retailers (Segev, Shoham, and Ruvio, 2013). In addition to its economic significance, gift giving is instrumental in maintaining social bonds and functions as symbolic communication in relationships (Belk, 1979; Belk and Coon, 1993). Various researchers (e.g., Belk and Coon, 1993; Fischer and Arnold 1990; Lowrey, Otnes, and Ruth 2004; Ruth, Otnes, and Brunel 1999; Sherry and McGrath 1989) explore reasons for giving and receiving gifts. Although these studies offer valuable insights into gift giving, research on luxury brands as gifts is scarce (Reyneke, Berthon, Pitt, and Parent, 2011). Similarly, research on luxury concentrates on consumer perceptions of luxury brands and motivations behind luxury consumption (Dubois and Duquesne, 1993; Zhan and He, 2012; Roux, Tafani, and Vigneron, 2017). There is a lack of research on consumer resistance to luxury brands. This paper attempts to address these gaps from a conceptual perspective.
Drawing on gift giving, consumer resistance and luxury brand literature, this study will examine consumer resistance to luxury brands as gifts. Consumer resistance is “the way in which individuals or groups practise a strategy of appropriation in response to structures of domination” (Poster, 1992, p.1). Consumer resistance can be generic (toward all forms of consumption), or specific (toward a brand or product) (Nepomuceno, Rohani, and Grégoire, 2017). Moisio and Askegaard (2002) suggested three factors that trigger resistance: market conditions that are deemed unacceptable; products or brands that do not conform to the consumer’s self-image; and dominant cultural values that are rejected due to their hegemonic nature. Key motives for luxury brand consumption include impressing others or interpersonal aspects (Berry, 1994; Kastanakis and Balabanis, 2014), and personal or hedonic reasons (Dubois, Czellar, and Laurent, 2005; Wiedmann, Hennigs, & Siebels, 2009). The reasons for resistance to consumption are not merely the opposite of motives for consumption. Hence, to gain a comprehensive understanding of consumption, it is essential to examine resistance to consumption as an alternative consumption (Roux, 2007; Close and Zinkhan, 2009). This study will contribute theoretically to work on gift giving, consumer resistance and luxury brands. Managerial implications will be relevant to brand managers and how they can develop strategies to prevent consumer resistance to their brands.
Recipients determine the final success, or failure, of a gift. However, despite their importance in the gift exchange, their role has been underinvestigated. Through two experimental designs, we examined relational consequences (i.e. perceived strength of the relationship, and reciprocity) of online personalized gifts, and the moderating role of closeness with the giver and relationship-specific anxiety. Findings revealed that the relationship is perceived as stronger when the personalized gift comes from a non-intimate friend and recipients reported more willingness to reciprocate to an acquaintance. Moreover, the personalized gift reinforces relationship with low anxiety, while increases embarrassment in the high anxiety relations.