Many studies in the marketing literature focus on investigating the effects of brand attachment and self-congruence on favorable consumer behavior, such as brand loyalty, positive Word-of-Mouth, resilience to negative information (Thomson et al., 2005, Japutra et al., 2014a). However, limited studies examine the relationship between brand attachment, self-congruence and negative consumer behavior. For instance, Johnson et al. (2011) posit that when consumers are in relationships with brands and more self-relevant, they are more likely to induce retaliatory actions when the relationship ends. Highlighting the dark side of brand attachment, Japutra et al. (2014b) show that stronger brand attachment leads to a wide range of unwanted consumer behaviors including trash-talk, Schadenfreude, and anti-brand actions. These studies show how brand attachment is capable of hurting consumers. However, only limited studies pay attention on the negative consequences of brand attachment (e.g. Johnson et al., 2011; Japutra et al., 2014b). The purpose of this study is to investigate the effect of self-congruence and brand attachment on compulsive buying behavior.

There has been almost 20 years since science of marketing has developed in Mongolia and there has been significant progress in acquiring and using its findings. Business companies’ leadership have become aware of the importance of this science and see marketing as business philosophy and understand that analyzing the market, business environment and conditions by consumers is the key to success. Today’s society demands from marketing professionals’ delicacy and taking into account consumers’ needs and creating new needs and new means of consumption. Main purpose of business entities is to be aware of consumer needs, to establish its position on the market and to be successful. In order to provide consumers with the best products and keep them at the center of their attention it is important to establish optimal ratio of marketing factors that would most efficiently influence consumers with different behaviors.

Building on a sociological perspective, this study empirically examines how transformation expectations relate to conspicuous consumption and impulse buying by comparing Eastern (Thai) and Western (U.S.) consumers to scrutinize how consumers from completely different cultural and economic profiles diverge from each other with respect to their product/service expectations and their purchase and consumption tendencies. While Thailand represents a small developing economy, the U.S. denotes a large developed nation. Furthermore, Thai culture is characterized by a relatively high uncertainty avoidance, large power distance, femininity, and collectivism, whereas American culture is viewed as an individualist, masculine, risk-taking, and small power distance one (Hofstede, Hofstede & Minkov, 2010). The relationships set forth in this study are woven together based on the expectations states theory (EST), which generally bridges consumers’ expectations with their actions (i.e., the behaviors of buying impulsively and consuming conspicuously in this study). Our focal construct, transformation expectations, is treated as a second-order construct, consisting of four dimensions: “self-,” “relationship,” “hedonic,” and “efficacy” transformations. We postulate that transformation expectations positively influence conspicuous consumption and impulse buying, and that the relationships are moderated by culture. The data were collected from consumers in Thailand and the U.S. using a self-administered survey by means of quota and purposive sampling techniques. Our final sample size consists of 347 Thai consumers and 320 American consumers. The findings in this study show support for all hypothesized relationships. Both Thais and Americans tend to consume more conspicuously and purchase more impulsively when they have higher expectations that a product enables them to transform their lives. Surprisingly, the test of the moderating effect of culture showed a stronger relationship amongst Thai consumers. This finding contradicts to previous empirical evidences suggested in the literature. Future study thus should replicate and/or extend this study to confirm and validate the results so that appropriate marketing strategies can be tailored to fit diverse groups of consumers across the globe.

The concept of retail therapy which refers to “the phenomenon in which consumers buy things to make themselves feel better” (Kacen, 1998) has been used by the U.S. retail firms in marketing (Kang & Johnson, 2010). Previous studies found that retail therapy concept was associated to consumption behaviors including compulsive buying (Faber & O’Guinn, 1992; O’Guinn & Faber, 1989). Frost et al. (1998) found that compulsive hoarders show compulsive buying tendencies. O’Guinn and Faber (1989) found that compulsive buyers are more likely to confirm compulsivity as a personality trait with a low self-esteem. Lack of research into association of retail therapy to compulsive consumer behaviors motivated us to pursue this study which investigate relationships among retail therapy, compulsive buying and compulsive hoarding, and to examine the moderating effect of consumers’ personality traits on the relationship between retail therapy and compulsive hoarding. Our research questions are: (1) How retail therapy is related to compulsive buying and compulsive hoarding? and (2) Which personality traits moderate the relationship between retail therapy and compulsive hoarding? Based on the literature review, the following hypotheses were proposed. H1: Retail therapy is positively related to compulsive buying; H2: Compulsive buying is positively related to compulsive hoarding; H3: Retail therapy is positively related to compulsive hoarding & H4: Personality trait moderates the relationship between retail therapy and compulsive hoarding. The researchers used 12 items to measure retail therapy (Kang, 2009), 6 items to measure compulsive buying (Faber & O’Guinn, 1992), 9 items to measure compulsive hoarding (Frost, Sketekee, & Grisham, 2004) 8 items of Big Five Inventory (Rammstedt & John, 2007) and 15 item Narcissistic Personality Inventory (NPI) (Ames, Rose & Anderson, 2006) to measure personality trait based on 7‑point Likert scales (1 = strongly disagree, 7 = strongly agree). The online survey was conducted with college students enrolled at a major Midwestern University. A total of 354 undergraduate and graduate students’ responses were used to analyze data. A principal component factor analysis with varimax rotation was conducted to evaluate the measurement of each construct. The factor loadings were above of 0.60, indicating acceptable convergent validity. Reliabilities with Cronbach’s alphas for retail therapy,compulsive buying, compulsive hoarding and personality trait construct were 0.96, 0.81, 0.90 and 0.81 respectively, exceeding the suggested level of 0.70. Simple linear regression was performed to test hypotheses. The results revealed that F statistic (F(1, 352)=126.53, p =.000) was significant and regression coefficient was statistically significant. Therefore, H1 was supported and consistent with previous findings (Faber & O’Guinn, 1992). The regression coefficient for the path from compulsive buying to compulsive hoarding was statistically significant (F(1, 352)=77.15, p=.000). Therefore, H2 was supported and consistent with Frost et al. (1998)’s study. The retail therapy contributed significantly to the prediction of compulsive hoarding with the statistically significant regression results (F(1, 352)=20.28, p=.000), supporting H3. From the principle component analysis with varimax rotation, four factors were extracted from 23 personality trait measurement items which are labeled as “authority-leadership narcissism”, “self-esteem narcissism”, “positive disposition”, and “negative disposition”. All factor loadings were above 0.60 for their respective factors. Then, the researchers divided one single group into four personality trait groups, using these four factors. 4%, 27.1%, 53.7% & 15.3% participants represented “authority-leadership narcissism”, “self-esteem narcissism”, “positive disposition” & “negative disposition” group respectively. Simple regression analysis was performed to test H4. The regression coefficients for positive disposition group (F(1, 188)=13.19, p=.000) and negative disposition group (F(1, 52)=5.01, p≤.05) were statistically significant. H4 was partially supported. The results indicated that people from two groups characterized by positive/negative personality tend to engage in compulsive hoarding to alleviate their negative feelings or mood. Anyone with narcissistic personality with a high self-efficacy may not be engaged in compulsive hoarding even when a therapeutic treatment is made through shopping. They tend to purchase products for changing their moods, but their therapeutic behavior doesn’t lead to compulsive hoarding, which causes sufferings in the end. The low self-esteem has been presented with people being engaged in compulsive behaviors (Marlatt et al., 1988). These findings can help apparel marketers develop the strategies to upgrade their sellingenvironment entertaining so that their customers’ moods are repaired and customers feel satisfied through therapeutic shopping behavior. This study has a limitation that prevents us from generalizing the results to the young consumer population due to sample size to college students.

Research findings show that money attitude dimensions variedly affect compulsive buying. We surveyed 750 Generation Y South Africans to examine whether gender and family resources received during childhood is influencing the varied impact of money attitude dimensions on compulsive buying. Depending on whether low or high family resources were received during childhood, we found gender differences and a similarity on how money attitude dimensions affect compulsive buying. In terms of similarity, we found that high provision of both tangible and intangible family resources during childhood promotes the development of budget money attitude, which negatively affects the development of compulsive buying behavior.

소비자들은 구두를 단순히 발을 보호하고 편안하게 해주는 역할 뿐만 아니라 장식과 자아 이미지를 표현해주는 패션제품으로써 인지하는 경향이 있다. 온라인 시장 분석에서 구두가 소비자들의 일상생활에서 중요한 제품이라고는 하였지만 인터넷 구두 시장을 조사한 연구는 드물다. 본 연구는 인터넷 구두시장에서 구두 e-충동구매과정에 대한 쇼핑성향, 마케팅 자극, 소비자들이 인지하는 위험지각의 영향에 초점을 맞추어 조사하였다. 최근 6개월 동안 구두 e-충동구매를 경험한 적이 있는 대학생들 총 408명을 대상으로 자기기술형식의 자료를 수집하였다. 결과에 의하면, 쾌락적 쇼핑성향이나 브랜드 쇼핑성향이 높은 소비자들은 인터넷에서 제공하는 마케팅 자극(판매촉진 자극이나 제품자 극)을 더 많이 인지하였고, 반면 경제적 쇼핑성향의 소비자들은 마케팅 자극을 더 낮게 인지하였으나 기능적인 위험은 더 높게 지각하는 것으로 나타났다. 구두의 경우, 마케팅 자극이 강할수록 e-충동구매는 증가하였으나 소비자들이 지각하는 위험은 e-충동구매에 아무런 영향을 미치지 않았다. 이러한 연구결과는 소비자의 쇼핑성향에 영향을 받는 마케팅 자극이 구두 e-충동구매를 유발하는데 중요한 요인임을 제안한다.

This study investigated the correlation between consumer’s buying habits and food styling visual elements. Differentiated and original techniques were used to determine whether or not visual elements in tteok menus reflect the aesthetic needs of consumers without altering the nutrition of tteok. The targeted tteok cafes were in Jeonju Hanok Village, which is a tourist attraction in Korea. First, sub-factors of food styling visual elements applied to tteok café menus such as shape, size/volume, color, and texture all had significantly positive effects on customer satisfaction, proving that food styling visual effects applied to tteok café menus have significant effects on customer satisfaction. Second, sub-factors of food styling visual elements applied to tteok café menus all had significantly positive effects on buying habits. Third, customer satisfaction of menus had a significant effect on buying habits, as proven by previous studies. Fourth, the effects of customer satisfaction on the relationship between food styling visual factors applied to tteok café menus and buying habits were investigated.

The purposes of this study were to investigate the influences of need for cognition (NFC) and fashion leadership on regret after purchasing fashion goods in female consumers and examine the relationships between regret and its dependent variables (i.e., dissatisfaction, regret resolution, and rebuying intentions). Data collection was conducted through a survey for females in their 20s~40s, and 642 questionnaires were used for final data analyses in which frequency analysis, factor analysis, reliability analysis, and regression were applied using SPSS 14.0. The results were as follows. The higher NFC was or the lower fashion leadership was, the higher the degree of regret, as NFC and fashion leadership both had a significant influence on regret. In terms of the dependent variables, the higher the degree of regret, the higher the degree of dissatisfaction and ultimately the lower the rebuying intentions. In addition, the influence of regret on regret resolution and the influence of regret resolution on rebuying intentions were significant. This study verified that consumers’ characteristics and feelings of regret had a significant influence on their buying behavior of fashion goods. The results suggest that consumers’ feelings of regret (which influence consumer satisfaction and rebuying intentions) should be considered in terms of competitive marketing strategies at fashion companies.

The purpose of this study is to examine the impacts of the utilitarian, hedonic and symbolic benefits of consuming sportswear on consumers’ purchase intention and willingness to pay. Also, the potential moderating role of the type of brands (i.e., luxury vs. regular brands) is examined. A multiple regression was performed to examine the impacts of the perceived utilitarian-, hedonic-, and symbolic benefits on individuals’ purchase intention, while controlling for descriptive norm, financial constraints, prior brand attitude and familiarity, prestige sensitivity, fashion consciousness, and demographics. It appeared that respondents who indicated that the advertised sportswear fulfilled their hedonic, utilitarian, and symbolic benefit had greater purchase intention. A log-linear regression analysis was performed to examine the impacts of the perceived utilitarian-, hedonic-, and symbolic benefits on individuals’ willingness to pay for sportswear, while controlling for the descriptive norm, financial constraints, prior brand attitude and familiarity, prestige sensitivity, fashion consciousness, and demographics. As respondents’ willingness to pay was logarithmically transformed in order to correct its skewed bias from the normal distribution, the findings indicated that those who indicated that the utilitarian and symbolic benefits were fulfilled were likely to pay 35% and 19.4%, respectively, more for the sportswear. In order to explore the potential moderating role of the type of brands, we examined the influences of utilitarian, hedonic, and symbolic benefits on purchase intention and willingness to pay for two split samples—one for the two luxury sportswear brands, and the other for the regular sportswear brands. After estimating coefficients for luxury and regular sportswear brands, respectively, a series of z-tests was performed to examine whether the magnitude of coefficients varied across the luxury vs. regular brands. The impacts of hedonic and symbolic benefits on purchase intention were greater for the luxury brands than for the regular brands, whereas the opposite pattern was observed for the utilitarian benefits. Similar patterns of relationships were observed for consumers’ willingness to pay, although the hedonic benefits did not have any significant impact. Theoretical and practical implications are discussed along with future research directions.

The online store attributes acts as an important trigger for e-impulse buying. Purchasing apparel products are often affected by irrational and emotional attraction making them one of the most frequent impulsively purchased items online. Triggered by ease access to products, easy purchasing, lack of social pressures and absence of delivery efforts, impulse buying occurs in approximately forty percent of all online expenditures. Impulse buying occurs when consumers experience an urge to buy a product, without thoughtful consideration why and for what reason one needs the product. However, few efforts have been made to identify the relationship among-store services attributes, emotions, browsing, urges to buy, and e-impulse buying of apparel products. The objectives of this study was to estimate a path model analysis for causative relationship among e-store service attributes, emotions, browsing, urges to buy, and e-impulse of apparel products. The instrument was developed based on the previous literatures (Park, et al., 2012; Verhagen & Dolen, 2011; Yang & Peterson, 2004)and each item was measured by five-point Liker type scales. A total of 250 data were collected during a regularly scheduled class in universities. More than half of the respondents (65.5%) were 18 to 21 years old. Nearly 65.5 percent of the subjects were women, and more than half of the respondents (63.8%) were below the sophomore. The path model analysis was conducted by AMOS 18.0 using a correlation matrix with maximum likelihood approach. An exploratory factor analysis revealed three types of e-store service attributes: Accuracy, Reliability, and Ease of use. The path model, which was estimated to examine causal relationships among variables (i.e. three types of e-store service attributes, emotions, browsing, urges to buy, and e-impulse buying), was relatively acceptable (chi-square value = 34.40, df = 13, p = .001; GFI = .98, AGFI = .93, RMR = .03). Cronbach's alphas were ranged between .83 and .87. This result suggests that emotions (e.g., positive and negative), browsing and urges to buy perceived by shoppers play important roles as mediators of the e-impulse buying of apparel products. Especially, the urge to buy apparel products was the most important mediator to trigger e-impulse buying. The consumers perceived the accuracy and reliability of e-store attributes were the more perceiving the urges to buy apparel products through the more positive emotions and then the more browsing at e-store. Also, the more ease to use of e-store perceived the more urges to buy apparel products. The more perceiving urges to buy at e-store were the more e-impulse buying of apparel products. This study provides retail managerial implications for stimulating e-shoppers' impulse buying of apparel products.

Towards the 21st century, the whole world is regarded as one market. Globalization is spreading all over the world as many cosmetics companies pioneering new market abroad, overcoming relatively limited domestic markets. Korean cosmetics companies are not the exception and they are aiming Chinese consumer market, the largest one in Asia, which is growing steadily since government’s open door policy. So, the necessity to compare and figure out the difference between Korean and Chinese consumer’s cosmetics buying behavior is very high for those companies that have their eyes on the Chinese Market. Therefore, the purpose of this study is to compare buying behavior between Korean and Chinese female consumers related to Korean cosmetics brand level. Cosmetics buying behavior is examined in 4 areas; purchasing motives, information sources, purchasing criteria, and the level of satisfaction. Subjects were selected through a convenient sample technique and a questionnaire was developed in Korean and Chinese by translation and back translation method. Data were collected from the sample of 187 out of 233 in Beijing for Chinese female consumers, and 188 out of 200 in Pusan for Korean female consumers. Respondents’ age varied from 20’s to 50’s. Korean cosmetics brands were divided into high /low levels; low brand level included Micha, The face shop, and Laneige while high brand level included Sulhwasu, O’hui, and The history of who. Among many types of cosmetics, this study focused on the basic types of cosmetics product such as lotion, moisture cream, nutrition cream, mask pack with the exception of color based cosmetics products. Data were analyzed by ANOVA and cluster analysis using SPSS 20.0. Respondents were divided into 4 groups: Korean high brand purchasing consumers, Korean Low brand purchasing consumers, Chinese high brand purchasing consumers, and Chinese low brand purchasing consumers. 1. For purchase motives, Chinese consumers affected by Korean celebrities and had more motives to experience Korean cosmetics. To relax and to relieve from stress was the main reasons to buy Korean cosmetics for Chinese high brand consumers. Price was the main reason to buy Korean cosmetics for both low brand purchasing groups. 2. For information sources, Chinese consumers had tendency to collect information from personal relations such as friends and family. Korean and Chinese low brand consumers used internet advertising. Chinese high brand consumers collected information from department salesman. Korean high brand consumers showed lowest use of any kinds of information sources. 3. Korean high brand group put on importance on color and scent as cosmetics purchase criteria. Chinese high brand consumers showed importance on brand image, ingredients, containers/packing, skin fit, and feeling. Korean and Chinese low brand groups have importance on brand image, ingredients, and skin fit. 4. Concerned satisfaction level, Korean high brand group showed lowest satisfaction level. Chinese consumers had satisfied with container design and feelings.

The purpose of this paper is to explore underlying motivations relating to the purchase of counterfeit luxury brands. Due to an increased demand for counterfeit goods in the luxury sector, understanding the motivations and determinants of counterfeit purchasing behaviour is becoming increasingly important for both academics and managers (Wee et al 1995; Perez et al 2010; Bian and Moutinho 2011). Counterfeit products rely on original brand features and leverage the brand’s evocative power and symbolic values, even if they don’t possess its intrinsic attributes and original materials. Therefore, consumers might choose a specific brand (and the associated brand values) and in the meantime compromise on the functional values of the product itself, because they are attracted more towards the symbolic features of recreating a brand experience (Gentry et al. 2001). This “brand importance” in counterfeit consumption represents for Grossman and Shapiro (1988) the possibility for consumers to “unbundle the quality and prestige attributes of branded products”, so that counterfeit consumers can “enjoy the status of displaying a prestigious label without paying for a high-quality product” (Grossman and Shapiro, 1988, p.98). Wiedmann et al (2012, p. 554) highlight the need to “examine the reasons why consumers choose the counterfeit over the authentic product,” arguing that an understanding of counterfeit purchase behaviour has to be informed by an understanding of the motivational value dimensions related to genuine luxury brands and goods. This paper uses their luxury value framework to explain the values related to counterfeit consumption. This study focuses on European consumers of luxury products, specifically Italians and Germans. Using a qualitative research approach we were able to evaluate consumers’ multidimensional luxury and counterfeit consumption decision making patterns. Since counterfeit is ultimately an illegal trend, there was a risk that consumers might not want to discuss their perspectives in front of other peers (Bryman and Bell, 2007). Hence, in order to avoid the appearance of potential bias linked to social desirability issues, this research has been structured around in-depth interviews. These semi-structured interviews were informed by existing literature (Saunders et al., 2009). Overall, the sampling frame had to exhibit different socio-demographic psychographic characteristics, so to give a more widespread overview on the response type. Therefore, the sample consisted of consumers with a differentiated educational and employment background and different lifestyles. All respondents were domiciled in larger cities, which increased the possibility for previous interaction with the counterfeit market. Analysis focused on the key themes and patterns that that emerged throughout the interview process (Yin, 2011). Findings have shown how there are major differences in how German and Italian respondents value and engage with counterfeit consumption. Indeed, the research has underlined the presence of varied counterfeit value dimensions that are linked to a consumer’s own luxury values (Wiedmann et al., 2012). Moreover, while luxury consumption is motivated by a consumer’s intrinsically and extrinsically driven desires, counterfeit consumption has been assessed to be motivated more by the values attached to the financial or functional dimensions of a counterfeit product, which complies with past researches on consumer’s value consciousness and on the possibility to engage with short-term trends without the economic investment of purchasing a genuine product (Geiger-Oneto et al., 2012). The research outcome emphasises how consumers from both countries are stimulated to engage with counterfeit goods according to the values they attach to. Since the evaluated consumers are mainly also active luxury goods purchasers, who therefore are aware of and can recognise the difference between a genuine and non-genuine good, it appears as restrictive and ineffective to highlight differences between luxury and counterfeit goods. Additionally, as highlighted by Hieke (2010) and Hart et al. (2004), the more consumers grow familiar with purchasing counterfeit goods, the more they reduce dramatically the consideration they have for the illicitness of this purchase behaviour. The contribution of this study is twofold; theoretical and managerial. Using Wiedmann et al’s (2012) framework we develop theory by delineating motivations of counterfeit buying behaviour. We present practical suggestions to managers for mitigating against the negative impact of counterfeiting on legitimate luxury brands.

The present research analyzes the influence of positive and negative emotions towards consumer satisfaction and buying intentions of PDO Rioja wine. Results suggest that only positive emotions have a significant effect, in consumer satisfaction but also in future buying intentions because consumers search (positive) pleasure when taste foods and drinks.

Introduction E-retailers take advantage of apparel products which are viewed as a constantly changing experiential product rich that lead to various kinds of hedonic consumption, like impulse buying (Park and Kim, 2008). Apparel purchases are often affected by irrational and emotional attraction making them one of the most frequent impulsively purchased items online (Rhee, 2007). The e-shoppers are more spontaneous due to marketing stimuli which makes it easier to purchase impulsively and reduces risk aversion (Madhavaram and Laverie, 2004). In fact, shoppers are more likely to overspend when e-shopping because it does not feel like spending money (Dittmar, Long, and Meek, 2004). Apparel retailers need to pay special attention to converting web browsers to impulse purchasers—a capability that plays an important role in the growth of e-business. Despite the vast amount of data available online, few efforts have been made to identify the relationship among services attributes, browsing, urges to buy, and e-impulse buying of apparel products. This study explores a model of e-impulse buying for strategic e-business management in apparel products by understanding critical factors of e-store service attributes over the shopping websites and its impact on browsing and urges to buy for apparel in Korea. Specifically, the objectives of this study were to (a) identify underlying factors of online service attributes related to apparel products; (b) estimate structural equation model for causative relationship among service attributes, browsing, urges to buy, and e-impulse buying; and (c) examine mediating effect of browsing and urges to buy on e-impulse buying for apparel. By focusing on apparel products, this study will shed light on complex issues surrounding online service and provide opportunities for strategic development and promotion in fashion merchandising online. Also, this study could help mangers to identify successful global applications of e-marketing for apparel products. Methods A self-administered questionnaire was developed based on previous literatures. The instrument consisted of the main variables; e-service attributes of apparel stores, browsing, urge to buy, and e-impulse buying of apparel products. Participants responded to questions on a 5-point rating scale (1=very unlikely to 5=very likely). The questionnaire was administered during a regularly scheduled class in universities. Usable data were obtained from 319 students aged between 18 and 25 residing at the metropolitan areas in Korea. More than half of the respondents (65.5%) were 18 to 21 years old. Nearly 65.5 percent of the subjects were women, and more than half of the respondents (63.8%) were below the sophomore. For data analysis, exploratory factor analysis with varimax rotation was conducted to determine dimensions of perceived service attributes of the apparel online store. Cronbach's alpha established inter-item reliability between items. The structural equation model analysis was conducted by AMOS 18.0 using a correlation matrix with maximum likelihood approach. The overall fit of the model was assessed by various statistic indexes: chi-square (χ2), goodness of fit index (GFI), adjusted goodness of fit index (AGFI), and root mean squared residual (RMR). Results An exploratory factor analysis revealed three types of e-store service attributes: Ease of Use, Accuracy, and Reliability. The structural equation model, which was estimated to examine causal relationships among variables (i.e. three types of service attributes, browsing, urges to buy, and e-impulse buying), was relatively acceptable (chi-square value = 168.23, df = 157, p = .026; GFI = .95, AGFI = .93, RMR = .05). The model demonstrated that the two factors of service attributes (i.e. ease of use, accuracy of service) were significant variables to influence the browsing, which influence the urges to buy and e-impulse buying for apparel stores. E-impulse buying of apparel products was influenced by browsing and urges to buy. In addition, the urges to buy and browsing mediated the casual relationship between service attributes and e-impulse buying for apparel products. This result suggests that browsing and urges to buy perceived by shoppers were important predicting e-impulse buying of apparel products. Especially, urges to buy apparel products was the most important mediator to trigger e-impulse buying of apparels. Conclusions & Implication This study explores a structural equation model for understanding e-impulse buying in conjunction with browsing, urges to buy and service attributes of apparel store perceived by shoppers in Korea. The findings suggest that the browsing and urges to buy perceived by shoppers play important roles as mediators of the e-impulse buying for apparel stores. Especially, service attributes of apparel e-store perceived by shoppers had indirect effects on e-impulse buying through the browsing and urges to buy, implying that the consumers perceived the ease to use of e-store was the more browsing at e-store and then the more perceiving the urges to buy apparel products. However, the more browsing at apparel e-store was the less the e-impulse buying of apparel products and the more perceiving urges to buy at e-store is the more e-impulse buying of apparel products. This study provides retail managerial implications for stimulating e-shoppers' impulse buying of apparel products. They could increase shoppers' unplanned purchases by developing the service program for convenience (e.g. easy to use the structure of contents, wide ranges of products/service packages, various menu options of website) to stimulate the browsing at e-store.

Subjective knowledge (SK thereafter) is defined as what consumers think they know, or their perceived level of knowledge (Brucks, 1985). SK influences what consumers search for, the effort that they put into searching, and the purchasing decision and choice of brands they finally make (Hadar, Sood, & Fox, 2013; Moorman, Diehl, Brinberg, & Kidwell, 2004). The existing literature on consumer knowledge development mainly argues that SK development is associated with consumers’ product related experience, such as product ownership and experience from usage (Alba & Hutchinson, 2000; Park, Mothersbaugh, & Feick, 1994). This study contributes to the literature as follows. We consider a broad market segmentation where the market consists of product owners and non-owners, The literature suggests that these two groups of consumers should have different levels of perceived knowledge due to their different product-specific experience (Park et al., 1994). Our research specifically contends that it is important to distinguish, within the group of non-owners, between those who intend to buy and those who do not intend to buy the product. Thus, this study examines how previous ownership and intention to buy, which is the goal motivation, influence the SK levels of consumers, which in turn impacts on consumers’ heterogeneous preferences for different attributes within a product category. It is contended that the motivation to learn about a product category of non-car owners who have strong intentions to buy influences what this group learns compared to those non-owners who do not intend to buy. More specifically, the research proposes to uncover how learning influences how different groups of consumers perceive their subjective knowledge and how this relationship in turn shapes their preferences, especially when we compare owners and non-owners who have strong intentions of buying a product. Therefore, we develop following research hypotheses: H1: The SK level is positively associated with the product ownership experience. H2: The SK level is positively associated with purchase intention. H3: The relationship between purchase intention and SK level is moderated by the ownership of the product. H4: Preference heterogeneity for different types of brand attributes of the product between owners and non-owners is moderated by the SK level. The empirical context that illustrates the importance of this research is the Chinese car market where the majority of consumers are first time buyers. Our research shows that the SK level is positively associated with both car ownership and purchase intention. Furthermore, the segmentation analysis finds that purchase intention has a significant effect only on non-car owners’ SK level, while the effect on car owners’ SK level is insignificant. An interesting finding is that SK development, in turn, influences consumer’s preferences for different types of brand attributes of a product. We demonstrate the role of SK in forming consumer preference heterogeneity by comparing preferences for a tangible and a non-tangible brand attribute respectively across different consumer segments. We further show how this preference heterogeneity across two consumer segments (car owners versus non-car owners) depends on their SK level. The results of this study can be generalized beyond the specific context of the empirical study of the Chinese car market when marketers are considering new products launch or launching products where the majority of consumers may be unfamiliar with the product.

Impacts of Relationship value on Loyalty of Online Group-Buying Customer in China With the development of e-commerce industry, online group-buying pattern has been one of the most popular online shopping patterns in China. Although the online group-buying platform has a large number of consumers, the consumer loyalty to specific online group-buying platform is low. For this phenomenon, scholars usually studied from the perspective of factors which influenced consumer behavior intentions. However, few studies focus on the component and measuring of relational benefits in the process of group-buying. Based on the perspective of consumers, this paper studied the relational benefits between consumers and online group-buying platform, and the perceived benefits of consumers who are in different relationship life cycle.This paper used SPSS to test the reliability and validity of data and carried some discussions about research model through factor analysis and regression analysis. The results indicated that relational benefits were significantly related to customer loyalty, that relationship quality and relationship life cycle was considered as mediator and moderator, respectively. Further, we made some management recommendations for operators in the online group-buying platform.

This paper examines consumer impulse buying choice in various situations. A questionnaire was sent to 414 consumers in the UK and Taiwan. The results demonstrate the interactions between the consumption situations and corresponding individual-related factors. Individuals’ cultural backgrounds were also found to predict different types of impulse buying patterns effectively.

◉ 목적 : 본 연구는 자기모델형 시각적 단서인 앨범을 활용하여 지적장애 아동의 학용품 구매훈련 효과를 알아보고자 하였다. ◉ 연구방법 : 본 연구는 지적장애로 진단받은 10세 여아 1명을 대상으로 단일대상연구(single-subject experimental research design) 중 ABA’ 설계를 사용하였다. 실험은 총 12회기로 기초선 과정(A1) 3회기, 자기모델형 시각적 단서를 활용한 중재 과정(B) 6회기, 재 기초선 과정(A2) 3회기로 진행하였다. 독립변수는 자신이 과제를 수행하는 사진으로 제작한 앨범을 이용한 자기모델형 시각적 단서를 사용하였으며, 종속변수로 학용품 구매 과제 완수율과 도움의 양을 측정하였다. 기초선 기간에는 중재 없이 학용품 구매 과제 완수율만 측정하였고, 중재 과정 6회기는 자기모델형 시각적 단서를 활용한 후, 과제 완수율과 도움의 양을 측정하였다. 재 기초선 3회기는 중재 없이 과제 완수율만을 측정하였다. ◉ 결과 : 학용품 구매 활동에 대한 과제 완수율은 기초선 과정에 비해 자기모델형 시각적 단서를 활용한 중재 기간 동안 50% 향상되었다. 또한 중재가 진행됨에 따라 도움의 양이 점차적으로 줄어들었으며, 재 기초선 과정을 통해 중재 종료 후에도 그 효과가 90% 지속되는 것을 확인할 수 있었다. ◉ 결론 : 자기모델형 시각적 단서는 지적장애 아동의 학용품 구매 활동 수준의 향상과 유지에 효과가 높은 것으로 나타났다. 그러므로 자기모델형 시각적 단서를 이용한 중재는 지적장애 아동의 독립적인 일상생활을 향상시 키는데 유용하게 사용될 수 있을 것으로 사료된다.

This study examines the appearance management attitude factor of male college students and groups them according to their characteristics. Then this research analyzes their interest in knitwear, buying behavior, and characteristics to see what kind of differences exist. The results of the research are as follows: First, after conducting a factor analysis to identify the appearance management attitude of male college students, 3 factors emerged(sought personality, pursued trends, and appearance interest). Second, as a result grouping the students according to their attitude. It is created 3 groups(fashionista group, personality group, and appearance interest group). Third, for the interest in knitwear, the fashionista group had the highest interest in knitwear, with a preferred brand when purchasing. Fourth, the fashionista group that values personality and latest trends was more likely to purchase knitwear than the personality group or the appearance interest group. Finally, the majority preferred solid colors. Over 50% of the students preferred knits without any patterns. Also, the most preferred 100% cotton. As this survey was only surveyed in Seoul and Gyounggi areas. The next research requires to be surveyed in a more comprehensive area. Additionally, male college students must more effectively be segmented and surveyed to get accurate results.