This study presents service quality systems such as automobile industry insurance, personal accident insurance service vehicle repair and tow services, and, the service for buying and selling of used motor vehicles. These service quality systems include contracting services, payment service, infrastructure, adjustment service, and, process.

목적 : 본 연구의 목적은 작업치료의 건강보험수가의 신설과 적용이 수익에 어떤 효과를 미치는지 알아보기 위함이다. 연구방법 : 한 대학병원 작업치료실에서 실제로 청구하고 있는 작업치료 보험수가와 환자에게 검사하고 있는 평가 항목에 대해 조사하였다. 그리고 치료실에서 실제 행위하고 있으나 적용할 만한 보험수가가 없어 적합한 보상을 받지 못하고 있는 항목을 분류해 비급여본인부담 항목으로 신설하고 수가를 책정하였다. 또한 보험항목은 존재하나 청구하고 있지 않은 항목을 적극적으로 활용하여 수익의 변화율을 조사하였다. 결과 : 지각 및 시공간능력검사 항목 중 인식력(시각) 검사 항목과 구성능력검사 항목, 감각⋅운동협응 검사에서 손가락 두드리기 검사 항목, 덴버발달검사를 비급여본인부담 항목으로 책정하였다. 연하장애재활치료는 치료는 시행하고 있으나 수가를 청구하고 있지 않았던 항목으로 이를 적극적으로 활용하도록 하였다. 새로 신설된 작업치료 수가 적용으로 매달 평균 88%의 수익의 증가를 보였다. 결론 : 건강보험수가의 적극적인 활용은 작업치료의 수익을 증가 시키는 효과가 있는 것으로 나타났다. 건강보험 급여항목의 개발은 치료사에게 치료실에서의 행위에 대한 합당한 보상이 될 수 있으며 그에 따르는 수익 창출로 작업치료의 운영과 개설을 촉진시킬 수 있는 방안이 될 수 있고 더 나아가 작업치료의 입지를 넓힐 수 있는 계기가 되므로 이에 대한 홍보와 활용이 필요한 것으로 사료된다.

  In this paper, an approach for analyzing brand loyalty and brand switching behavior in car insurance market is presented. A two-choice model by Blumen, et al. that uses Markov chain is adopted as a main technique for estimating brand parameters. Survey

Flextime system labor problem appeared by social issue going through a late 97s economic crisis. The most important thing among gravity is that act for factor who do to magnify gulf between rich and poor because do so that may polarize labor market at central part and neighborhood and makes preservation of society integration hardly social economy enemy of flextime system worker's spread. Furthermore, new economy surrounding has attribute that deepen uncertainty social bipolarization according as order by 21th century information-oriented society, globalization, knowledge base economy. Therefore, role of the country that control spread of flextime system in fixed level is more important first of all and application of employment insurance may do that have important meaning and social deliquescence.

Since the commencement of the government health insurance program in 1977, there has been criticism that the national insurance fee for health care service had been set too low by the Korean government. The existing insurance fee schedule for occupational therapy service was developed first in 1980 in Korea. But they are not reflecting the current health care environment. Even though the fee schedule has been revised almost every year, the fee has been estimated too low to warrant a quality service. To make the situation worse, Health Insurance Review Agency has recently proposed to substantially cut down the fee for occupational therapy service. Many medical institutions opening occupational therapy clinics are avoiding investment in this “financial deficit” department. This is threatening the survival of the occupational therapy profession that is essential for rehabilitation process. The objective of this study is to review and analyze the current Korean health insurance fee schedule and its changing process in occupational therapy service and suggest the better solutions. The researcher suggests that the health insurance fee schedule must cover computer-based occupational therapy, a Pediatric occupational therapy and evaluation, and treatment for the use of equipment such as Baltimore Therapeutic Equipment. Also, the government must increase the fee for occupational therapy service at least up to the level of consumer price index.

Gas accidents are increasing every year, whereas the amount of using gas has been sharply increased due to conveniences, low-pollution, thermal efficiency of the gas. Gas accident has been recognizing serious social unstable elements as well as incredible economic damages of casualties of men and properties. For the prevention of the accidents, basic pre-countermeasure must be arranged to reduce gas accidents. The purpose of this study is to find out the strength of preliminary preventable functions against gas accidents throughout reformation of laws and regulations for insurance related in gas laws.

가스의 편리성, 저공해성, 열효율성 등으로 인해 가스의 사용량이 급격히 증가한 반면 가스의 위험성에 대한 관심부족으로 가스사고는 매년 증가하고 있다. 가스사고는 엄청난 인명피해 및 재산피해로 경제적 손실뿐만 아니라 심각한 사회적 불안요소로 인식하고 있다. 사고예방을 위해서는 가스사고 위험을 줄 수 있는 원천적인 사전대책이 제도적으로 철저히 마련되어야 한다. 이에 따라 본 논문에서는 가스관련법의 보험에 관한 법규의 개선을 통하여 가스사고에 대한 사전예방기능을 강화하는데 그 목적이 있다.

With the continuous development of social economy, performance communication plays a more and more important role in enterprises. Performance communication plays different roles in different stages of performance management. Based on relevant theories of management, this paper further explores the importance of communication performance, including communication between leaders and employees, communication between departments, communication between teams, communication between employees, and so on. Through the case analysis of Qinhuangdao Branch of China Life Insurance Company, this paper further demonstrates the importance of performance communication, as well as the existing problems, and provides valuable experience for the development of enterprises