PURPOSES : This study is to develop an comprehensive validation methodology for autonomous mobility-on-demand system with level 4 automated driving system. METHODS : The proposed method includes the quantitative techniques for validating both automated driving system and center system using each optimal indicators. In addition, a novel method for validating the whole system applying multi-criteria decision methodology is suggested. RESULTS : The relative weights for the vehicle system was higher than the center systems. Moreover, the relative weights of failure rate for validating the vehicle system was the highest, in addition to, a relative weight for accuracy of dynamic routing algorithm within center system was the highest. CONCLUSIONS : The proposed methodology will be applicable to validate the autonomous mobility on demand system quantitatively considering the relative weights for each systems.

PURPOSES : Recently, increasing number of local governments are introducing on-demand public transportation service in real time to improve the management efficiency of public transportation. In preparation for the autonomous driving era, the “autonomous public transportation mobility on-demand service in real time” is being developed in the public transportation sector to introduce on-demand public transportation. For this service to become the public transportation of the future, it must receive publicity. Therefore, in this study, indicators were selected to evaluate the publicity of the autonomous public transportation mobility on-demand service in real time, and a survey was conducted among the general public to examine the validity of the indicators. METHODS : To secure the publicity of on-demand public transportation in real time, the goal of the service was first set. Second, the keywords of the service were analyzed to define the publicity requirements of this service. Based on the analyzed keywords and definition of publicity, service indicator types were classified, and the indicators were defined by type. A user satisfaction survey was conducted on the final selected indicators to improve the degree of completion of indicator development. The user survey was conducted by presenting selected publicity indicators to respondents responding on a five-point scale to determine whether each indicator could satisfactorily evaluate publicity. RESULTS : When examining various previous research cases and the contents required for autonomous public transportation mobility on-demand service in real time, the required items of publicity indicators were found to be “safety” in terms of “autonomous driving” and “convenience” in terms of “demand response.” Publicity indicators were developed according to these three items. Thirty-one indicators were developed, and a satisfaction survey was conducted on the general public for each indicator. In the survey, most of the indicators scored 3.5 points or higher, indicating that the indicators were generally well defined. Users gave the highest score to “fairness” among the three items, and “reasonable fairness” was found to be a necessary item as a publicity indicator. CONCLUSIONS : In this study, evaluation indicators were selected to secure the publicity of autonomous public transportation mobility on-demand service in real time, and a satisfaction survey was conducted for each indicator. Most of the indicators showed a score of 3.5 or higher, indicating that they were generally well defined. However, this study has a limitation in that it surveys the general population. In future, experts should be included in the survey to increase the degree of completeness of the public indicators.

Recently, service quality must reflect several demands of customers who show rapid and various changes so as to be compared with the past. So, objective and rapid measuring methods for service quality are necessary. For them, first of all, service company must calculate their standard of service quality accurately by measuring service quality exactly. Kano classified the degree of influence that is the degree of correspondence of the quality attributes of products and services to the subjective satisfaction of customers. As a result, the types of qualities are classified as attractive, must be, one dimensional, and indifference attributes. They have been widely used quality attributes in various industrial fields up to now. However, Kano model has a limit that it ignores the characters of the next frequent numbers even though there are not much gap comparing to the most frequent number in the questionnaire answers. The limit is attributed to the character of Kano model that the most frequent number is accepted as the only quality character. Timko calculated the customer satisfaction coefficient by using Kano’s method and studied the differences in quality character by classifying the quality characteristics in a graphical way through the relationship between the satisfaction and the dissatisfaction coefficient. In this study, we used the quality level determination method of the 7-point Likert scale, which takes the weight into account, to complement the deficiencies of the existing Kano model. We also developed and applied a Potential Satisfaction Level (P) and Potential Customer Demand Improvement (PCDI) Index to present a new approach to the determination of service quality attributes. To measure the level of potential service satisfaction and to understand the degree of improvement, we collected specimens of 51 participants who has been trained in the National Strategy Business Training Program, which has been managed by government agent, and analyzed the results.1)

This research studies on the demand forecasting for service parts considering parts life cycle, that gets relatively less attentions in the field of forecasting. Our goal is to develop forecasting method robust across many situations, not necessarily optimal for a limited number of specific situations. For this purpose, we first extensively analyze the drawbacks of the existing forecasting methods, then we propose the new demand forecasting method by using these findings and reinforcement leaning technique. Using simulation experiments, we proved that the proposed forecasting method is better than the existing methods under various experimental environments.

우리나라는 한국지질자원연구원을 중심으로 1995년 이후 수치지질도 작성과 더불어 웹 기반 서비스 시작, 종이지도와 수치지도를 서비스로 제공하고 있으며, 2012년 이후 모바일 기반의 수치지질도 서비스를 제공하고 있다. 본 연구의 목적은 수치지질 도와 광산지리정보 서비스를 일반인과 전문가들에게 확대하는 방안을 제시하는 것이다. 이를 위하여 한국지질자원연구원의 수치지 질도의 수요와 외부 사용자의 수요를 심층면접을 통해 조사하고, 해외 지질정보기관의 정보서비스 내용과 방식을 조사하였다. 해외사례에서 도출된 시사점으로는 전문적인 정보생산단계, 관리단계, 가공단계, 서비스단계마다 표준화가 필요하며, 서비스 단계에서는 정보통신기술의 접목을 통해서 사용자가 원하는 자료를 제공하는 것이 필요하다는 점이다. 수치지질도 서비스를 위한 내용과 항목의 방향과 광산지리정보시스템의 서비스 내용 등에 대한 내용을 제시하였다.