This study examines the relationship between multiple sales force management practices and performance within each of Miles & Snowꡑs strategy types(1978) and Walker & Ruekertꡑ s strategy types(1987). The findings are as follows : First, Prospectors seem to be associated with increased performance when they are utilizing a relationship selling strategy, internal sales force, moderate levels of supervision, outcome-based control system and incentive-oriented compensation system. Second, Analyzers seem to be associated with increased performance when they are utilizing a relationship selling strategy, internal sales force, outcome-based control system to deal with the instability in their strategic focus. Third, Low Cost Defender seem to be associated with increased performance when they are utilizing a relationship selling strategy, external sales force, low levels of supervision, outcome-based control system and salary-oriented compensation system. Fourth, Differentiated Defenders seem to be associated with increased performance when they are utilizing a relationship selling strategy, high levels of supervision, balanced(outcome+behavior) control system and salary-oriented compensation system.

There was researches on methodologies that provides procedures of developing corporate models and patterns of step, tasks, tactics and technologies in Information Strategy Planning(ISP). However these could not provide data input and output relations in ISP procedures, effective data and knowledge management tactics which enhance knowledge reusability. Therefore, this study aims at developing Repository model supporting Information Strategic Planning process and showing its usage and effectiveness.

With object-oriented modeling language many programers had improved and suggested various software development methodology on object-oriented analysis and design from mid 70's to 80's. Especially, UML(Unified Modeling Language), which was certified as a standard by OMG(Object Management Group) in 1997, has been proved to be efficient in modeling large-scaled and complicated system. In this paper, through object-oriented analysis and design which is based on UML, I will design and implement an e-Commerce system in the N-tiers distributed environment of Supplier-Head Office-Agency.

This paper presents the business model and system functionalities of a B2B e-marketplace solution that not only can overcome some problems of the public e-marketplace, but also can be applicable to both public and private types of e-marketplaces. This sol

세계는 지금 정보화사회를 넘어 지식사회(Knowledge Society)에 돌입하였다. 즉, 지식이 가장 강력한 경쟁력의 원천이 되고 있다. 이러한 환경변화는 디자인에 있어서도 새로운 경영 패러다임을 요구하고 있으며, 지식경영에 대한 체계적인 연구와 실무적 접근이 필요한 시점이라 할 수 있다. 따라서 본 연구는 디자인 분야에 지식경영을 도입하여 디자인적 맥락에서 지식경영에 대한 이론적 체계를 재구축하고, 디자인을 통한 지식창출 패러다임을 제시하고자 하였다. 본 연구의 목적은 디자인에 지식경영을 도입하기 위한 기초 연구로서 디자인에 적합한 지식경영의 이론적 프레임웍을 개발하는 것이다. 이에 본 연구에서는 이론적 고찰로서 지식경영과 지식경영시스템에 관련된 선행 연구들을 살펴보고, 디자인에 적합한 지식경영 도입 방안과 이론적 프레임웍을 제시하였다 또한 지식경영시스템을 크게 디자인 인프라, 지식정보시스템, 의사결정지원시스템, 지식역량으로 구성하였으며, 지식경영시스템의 기술적 특성을 정보기술측면에서 분석하였다.

This paper proposes an efficient and effective BOM management scheme for small and medium manufacturing (SME) companies that produce automobile parts. Automobile part‘s manufacturers produce very various products due to various automobile characteristics such as types, colors, and options of cars. These products are classified into product groups with common parts and like this product groups with commonality are regarded as product family. This paper proposes a BOM data model for product family structures and implements the practical EXCEL-based BOM management system for real small and medium manufacturing (SME) companies that produces automobile parts.

Lean manufacturing refers to a manufacturing paradigm based on the fundamental goal of the Toyota Production System-continuously minimizing waste to maximize flow. Many organizations recognize the importance of becoming lean but most of them achieve the limited improvement in the part of entire processes. This results from the fact that many organizations not only understand lean manufacturing as just a tool for the cost reduction or productivity improvement or no inventory but also sporadically implement improvements without linking their efforts to an overarching strategy and quality management system as well. Many organizations are doing lean without necessarily becoming lean. All the elements of lean manufacturing system should be implemented based on the process approach considering mutual interactions among them to minimize waste to maximize flow. In this point of view, I am positive that ""ISO 9004:2000 Quality Management System-Guidelines for Performance Improvement"" based on process approach could provide a fundamental structure with the organizations toward lean enterprise. I hence would like to introduce a self-assessment checklist to help the organizations develop and assess ISO 9004:2000 based quality management system linking to their overarching lean strategy toward becoming lean.

The purpose of this study was to analyze the problems arising from the actual conditions of the Foodbank, and to implement the HACCP system as a solution in terms of increasing the safety of donated food within the Foodbank. In order to apply HACCP system, the entire Foodbank working process such as preparation, collection, transportation, division, and distribution was considered and analyzed to decide the application point for CCPs. Donated foods mainly consisted of processed foods, raw materials, lunch boxes, and cooked foods from mass catering establishments, which dominated over the others in terms of quantity. Cooked foods were divided into three groups based on menu-types and processing methods. Temperature, pH, and aw were measured on cooked foods, and Total Plate Count, Coliforms, E. coli, Salmonella spp., Staphylococcus aureus, Listeria monocytogenes, and E. coli O157:H7 were conducted in order to apply a HACCP plan. From these experiments, temperature, pH, and aw of donated food were likely contributed to microbial growth. Donated foods before HACCP implementation showed high numbers in terms of total plate count and Coliforms, both well over the acceptable standard levels. By setting the CCPs on maintenance of donated food below 10℃ and using a 75℃ reheating method, microbiological hazard levels were able to be controlled and lowered. From these results, it is concluded that in order to guarantee food safety, foods donated to the Foodbank must not only maintain a reasonable level of initial microbiological growth, but also must be handled properly through time and temperature controls within the Foodbank system. Furthermore, in terms of implementing the HACCP plan within the Foodbank management structure, basic food safety and sanitation measures, such as reheating facilities and various cold chain systems such as refrigerated vehicle for food transportation are importantly needed. The training and education of Foodbank personnel and management in areas such as awareness of hygiene and safe food handling and practice are also required and necessary.

Real-Time Linux를 이용하여 실시간 운영체제가 요구하는 특성과 요구조건을 분석하고 이러한 요구조건에 부합하도록 리눅스를 하드웨어에 이식하고 하드웨어에 이식하기 위한 방법을 제시하였다. 다른 상용 실시간 운영체제 (RTOS)와는 달리 리눅스는 특정 하드웨어를 지원하기 위한 별도의 개발환경을 제공하지 않는다. 이에 개발환경을 구축하고 부트로더를 개발하기 위해 목표 시스템에 부합하도록 리눅스 커널을 이식하였다. 또한 응용 개발의 유연성을 제공하기 위하여 램디스크를 이용한 파일 시스템을 지원하도록 하였으며, GPIO(general purpose I/O)를 통한 디바이스 드라아버를 제작하는 등의 실험을 통해 시스템의 안정성을 검증하였다 실험에서는 StrongArm SAl110 마이크로프로세서를 이용하였으며 이 실험을 통해 실시간 운영체제로서의 리눅스의 활용 가능성을 확인하였다.

위해요소중점관리제도(Hazard Analysis Critical Control Point: HACCP)는 세계적으로 식품의 안전성을 보증하는 가장 과학적이고 체계적인 위생관리기법으로 널리 인정되고 있고, 우리나라도 법적으로 도축장에 연차적으로 의무적으로 적용토록 하고 있다. 본 연구는 이러한 HACCP를 국내 도축장에 시행하는데 있어 기본토대를 파악함으로서 향후 효과적이고 체계적인 HACCP이 시행되는데 기여할 수 있도록 하기 위한 것이다. 이를 위하여 HACCP 시행주체인 영업자(124명), 종업원(363명) 및 HACCP 담당공무원(170명)의 HACCP 시행능력 및 인식실태를 설문조사를 통하여 분석하였다. 본 연구 결과, HACCP의 이해정도는 도축장 영업자가 34.7%, 종업원 21.1%, 관계공무원이 57.1%으로 공무원이 비교적 HACCP에 대한 이해정도가 높은 것으로 나타났으며, HACCP 수행의지는 영업자 93.5%, 영업자 88.9%, 공무원 93.6%으로 모두 시행의지가 있는 것으로 나타났다. 설문조사에서 나타난 도축장에서의 HACCP수행의 가장 큰 잇점은 도축장 위생수준의 향상(54.1%), 식육판매증가(17.6%), 위생 식육수출증가(7.5%) 등으로 나타났으며, 시행시 가장 큰 장애요인으로는 도축장 경영난(33.2%), 도축장의 낮은 시설수준(27.3%), 종업원의 낮은 위생의식(19.4%), 및 HACCP의 이해부족(12.3%)으로 나타났다. 현 시점에서 도축장에서 효과적인 HACCP를 시행하기 위한 가장 시급한 조치로는 도축장의 시설수준향상(36.6%), 교육과 훈련을 통한 HACCP기반 확대(19%), HACCP시행 도축장을 위한 특혜부여(11.8%), 그리고 정부와 산업체간의 긴밀한 협조체제(10.3%)으로 나타났다. 이번 연구결과는 HACCP를 시행하기 위한 효과적인 방법을 제시하며, 도축장 영업자에게는 그들 자신만의 효율적인 HACCP계획을 수립할 수 있도록 도와줄 뿐만 아니라, 국내 도축장의 HACCP 시행여건을 체계적으로 분석.제공함으로서 정부등 관련업계에서 HACCP 시행 정책 등을 수립하는데 있어 기초자료로 활용 될 수 있다. 결론적으로 본 연구결과 HACCP는 도축단계에서 식육안정성을 보증할 수 있는 매우 효과적인 위생관리기법으로 인정되고 있으며, 이의 시행필요성이 매우 높은 것으로 HACCP시행주체들은 인식하고 있으며, 도축장에서 HACCP체계를 성공적으로 구축하기 위해서는 HACCP 시행에 대한 식육업계의 강력한 의지가 가장 중요함을 보여주고 있다.

This paper describes "the remote automatic diagnosis and repair system which automatically reads the problems such as "out of order" occurred on equipment at customer's equipment from a remote computer center using HTTP(hyper text transfer protocol). It shows the scheme of the network configurations and features of the system. In addition, a way to implement the overall system, the specific functions of unit, and the operational specifications between the center's computer and customer's computer are also presented.also presented.