The proliferation of information technologies made it possible to produce information products of different versions at much lower cost comparing to traditional physical products. Thus it is common for information product manufacturers to consider vertically differentiated product line for more profit through improved market coverage. Another salient characteristic of most information product is network externality. Existing researches dealing with vertical differentiation and network externality usually assumed oligopolistic market where vertically differentiated products are provided by competing companies, respectively. Moreover, they analyzed the essentially dynamic characteristic of network externality statically. In this study, different from the previous researches, the vertical differentiation strategy of a monopolistic company under network externality is dynamically analyzed. We used a two-period model to accommodate the dynamic feature of network externality. Based on the two-period model, the profit maximizing solutions are analyzed. The results showed that a monopolistic company has no incentive to differentiate products vertically when the network externality is absent. On the contrary, when the network externality exists, the monopolistic company can derive more profit by vertically differentiating the product line. It is also shown that, for more profit, the monopolistic company should keep the quality difference between the high quality product and the low quality product as greater as possible.

Research in the Servitization of Manufacturing has become focused more on cases than concepts over the past decade. This is because governments have emphasized some practical research with policies to support their industries. Manufacturers need differentiated strategies to gain competitiveness by servitization in the global market. They should examine how common servitization has become in the same industries and markets. They should also make sure how it works and for what purpose it is done since it is necessary to make the best decision to be able to distribute the limited resources most effectively to defeat the global competitors. South Korea has the sixth largest trade volume in the world, but Korean SMEs’ marketing capabilities fall short compared to that of major global companies. This paper seeks to develop the proper model and its application for the servitization with global cases which are recommended for Korean SMEs. They need to check the urgency in servitization according to their products, industries and target markets. In addition, factors such as purposes, time and types of the servitization are examined to see how they are related each other. The most significant implication of this study is that the processes for early-stage companies in servitazation are modeled to help them make the best choices.

제조물책임법은 제품의 제조, 설계, 표시상의 결함으로 인해 사용자의 생명이나 신체에 피해나 손실이 발생할 경우 제조물의 결함과 그로 인한 피해 사실이 입증되면 제조업자 등이 손해배상책임을 지게 하는 제도이다. 제조물책임법의 시행으로 기업은 제조물책임 사고로 인한 손실을 예방하고 체계적으로 방어할 수 있는 대응시스템을 구축하여 제품안전사고를 본질적으로 근절하기 위한 책무를 다해야 한다. 그렇지만 최근에 발생한 가습기살균제 사고, 휴대폰 배터리의 결함, 정수기 리콜 등에 의한 피해발생으로 제품의 안전을 근원적으로 확보하고 소비자의 생명과 재산을 보호하는 데 제도적으로 미흡한 점이 발견되어 개선 할 필요성이 대두되었다. 이에 국회에서는 제조물책임법의 실효성을 강조하기 위하여 2017년 3월 제조물책임법의 개정을 통해서 피해액의 최고 3배까지 배상토록 하는 징벌적 배상제도, 소비자에게 피해발생 시 입증책임을 제조업체가 지도록 하는 입증책임의 전환 등을 개정하게 되었다. 이러한 변화는 앞으로 기업 책임의 변화를 예상하게 된다. 따라서 본 연구에서는 개정된 제조물책임법이 기업에 미치는 영향을 살펴보고 기업이 효과적으로 대응할 수 있도록 대응전략을 제시하고자 한다.

국내 곤충산업의 1900년대부터 본격적으로 학습･애완 곤충산업 부분을 필두로 하여 서서히 기반을 다져오다가 2000년대 이르러 정부의 친환경육성정책에 힘입어 천적산업 부문이 급격하게 성장하기 시작하였다. 최근 들어 식･약용 곤충산업까지 그 범위를 점차 확대하고 있는 실정이다. 게다가 2017년 “곤충산업의 육성 및 지원에 관한 법률”까지 제정되어 정부의 정책적인 지원 하에 새로운 신사업 부분으로 발전을 도모하고 있다. 그러나 비교적 짧은 산업화 역사와 기존 시장에서는 생소한 생물소재를 대상으로 하는 사업의 특성상 소비 시장의 동반성장이 제대로 이루어지지 않아 산업화에 있어서 적지 않은 애로사항이 있는 실정이다. 곤충산업 부분은 정부가 정책적으로 지원하는 차세대 사업이고 현재 세계적인 사업화의 흐름상 앞으로 반드시 발전시켜야 하는 산업부분임은 틀림없는 사실이어서 차후 경쟁력 있는 산업부문으로서의 역할을 위해서 보다 실효성 있는 정책과 더불어 시장 지배적 상품 경쟁력 확보를 위한 노력을 경주해야 할 것이다.

식품에서 발견되는 곤충이물은 크게 제조단계와 유통, 소비단계에서 유입으로 대별된다. 식약처 발표에 따르면 2016년 5332건 이물신고 건수의 34.3% 인 1830건이 곤충이물이며 이중 조사, 판정 불가 56%, 제조단계 6.5%를 제외한 49.4%가 소비, 유통 단계에서 유입된 것으로 조사되었다. 유통, 소비단계에서의 곤충 이물 유입은 전 지구적인 기후변화와 소비자 트랜드 변화, 유통, 물류 시스템 변화 등의 요인과 결합되어 지속적으로 증가되는 추세이다. 실제로 전국 8개소의 물류창고에서의 화랑곡나방 모니터링 실시 결과 주변환경 보다는 반품창고로부터 오염될 가능성이 높아 이산화염소 가스를 이용하여 훈증실험을 한 결과 곤충, 곰팡이 오염원을 효과적으로 제어할 수 있었다. 또한 유통 중 제품으로 유입되는 곤충을 제어하기 위해 천연식물 추출물을 활용한 방충포장소재를 약 770만 제품박스에 적용한 결과 소비자 해충 클레임이 65%정도 감소하는 것으로 조사되었다.

The purpoose of this paper is to analyze the relative effciency of dreid laver processing companies in Korea and provide the development direction and improvement plan for the dried laver industry. Data on 76 dried laver processing companies were selected as the subjects for Dea. As a result of Dea, the average efficiency rate is shown that the technical efficiency is 84.90%, the pure technical efficiency is 93.83%, and the scale efficiency is 86.65%. and based on BCC results 38 companies are relatively efficient. comparing pure technical efficiency and scale efficiency, it showed that inefficiencies caused by scale of the company was greater than inefficiencies caused by the scale of technical matter. It implies that expanding the size is essential for achieving high-efficiency of dried laver processing company. In the inefficiency factor analysis, the result reveals that unstable supply of raw materials, quality management, capital flexibility and distribution ability influence the efficiency of laver processing company.

While topics such as the use of English in the Korean workplace and specific industries have been studied widely, there is paucity of research that focus on the voices of various classes within a workplace that influence learners' English needs. In order to fill this gap, interviews and surveys were conducted at a major technology firm in Korea to examine the role of standardized English test, potential discrepancies between learner's perspective of their English needs and the language skills demanded or expected by thier employer. The study also attemped to analyze the needs of the learners to identify the target situations and tasks that can be incorporated into an EBP (English for Business Purposes) curriculum for the target learners. The findings from the interviews and the survey revealed that standardized tests are no longer used inthe hiring process, and there were diffrences between the employer and employees on how English skilss are perceived to influence one's chances of getting a job and being promoted. Based on the results of the needs analysis of the target group studied, examples of contexts and tasks that can be included in an EBP course are suggested. Finally, a renewed role of corporations and universities in meeting the needs of job seeking youths is proposed.

In knowledge information society entering global unlimited competition era, our middle and small sized companies are the base of national and enterprise competitiveness and core base of national economy as an origin of jobs. The competitiveness of middle and small sized companies is so important to decide the level of the competitiveness of the whole industries, but the gap from big sized company is much low in comparison with advanced countries from angles of important factors of enterprise growth, productivity and technological competitiveness, so, it's urgent to improve the competitiveness through productivity enhancement. The purpose of this research is to do a positive study on effects of learning organization management outcomes of middle and small sized company on enterprise productivity among various types of outcome brought for strengthening of enterprise competitiveness. It confirmed learning organization has functions and usefulness as a management tool bringing positive effects on enterprise productivity through the Productivity improvement.

Due to dramatic changes in the trend of corporate management in economics, labor and government, companies are being asked to adapt creative and innovative organizational culture in order to keep sustainability. Under the circumstances, flexible working hour becomes one of very effective method for organization culture improvement. Recently, M company has introduced the new policy of working hours that employees can choose a couple of different time options depending on their personal situations. And it turns out to be very effective to work & life balance, increasing organizational vitality, improving efficiency of business and productivity, recruitment of core human resources, and prevention of deviation; both team and personal performance levels has significantly improved. Therefore, it is highly recommended to adapt flexible working policies for companies seeking for a long term, sustainable corporate vision.

본 연구는 ICT 분야 중소기업의 외부환경 민감도와 혁신활동에 대한 조직성향 이 기업성과에 미치는 영향요인에 대해 실증분석하였다. 분석방법으로는 첫째, 탐색적 요인 분석(Exploratory Factor Analysis)을 통해 투입된 변수간의 관계성과 패턴을 파악하였고 둘 째, 요인분석에 의해 축약된 영향 요인들을 유형화하는 군집분석(Cluster Analysis)을 실시 하였다. 마지막으로 유형화된 군집들의 혁신활동과 기업성과간 구조적 관계를 규명하고자 구조방정식모형(Structural Equation Modeling)을 이용하여 분석을 실시하였다. 본 연구는 국내 ICT분야 중소기업을 대상으로 실시한 E-연구원의 수요조사 결과 1,022부에 대해 실증 분석에 활용했다. 내⋅외부 환경에 대한 40개 투입변수에 대해 탐색적 요인분석을 실시한 결과, 총 7개의 요 인이 추출되었으며 7개의 요인을 기반으로 총 4개의 군집(n=1,022)이 형성되었다. 군집 4개 의 대해 구조방정식 모형을 활용하여 실증분석을 한 결과, 기술⋅경쟁 환경에 민감하며, 혁 신적인 조직 성향을 가진 군집1은 자체기술개발만이 기업성과에 긍정적 영향을 미치는 것으 로 나타났다. 시장 환경에 민감하며, 내부 협력적 조직 성향을 가진 군집2는 자체기술개발과 공동연구를 통해서만 기업성과에 긍정적 영향을 미치는 것으로 나타났다. 경쟁적인 환경에 민감하며, 혁신적이고 정부/관련기관과의 협력적 조직 성향을 가진 군집3은 공동연구 그리고 매개변수인 정부 지원 프로그램 활용을 통해 기업성과에 긍정적 영향을 미치는 것으로 나타 났으며, 기술도입은 기업성과에 부정적 영향을 미치는 것으로 나타났다. 개방적인 조직 성향 이 강한 군집4는 자체기술개발과 매개변수인 네트워크 활용 및 정부 지원 프로그램 활용이 기업성과에 긍정적 영향을 미치는 것으로 나타났다. 본 연구의 결과는 중소기업 혁신을 위한 전략 및 정책 수립에 유용하게 활용될 수 있을 것이다.

The purpose of this research isto make improve productivity through process improvement without expensive capital investment in a small scale mold manufacturer. The target company which is selling sand mold casting products employs many foreigners, and 50% of factory workers worked by the periphery of a specific manufacturing sector were difficult to communicate smoothly on site. Also, the company has the customized production method which production and delivery time are constant each month. However, the company's situation is getting harder since the order volume of existing suppliers has decreased and profit has reduced. So, we decided that the company needs new customers and overseas markets in the long run but to improve the process without facility investment in the short term is important task. We improved the process, created the standard of work for foreign workers, and improved the working environment by eliminating the on-site risk factors that the staff could not perceive. The results were as follows. The productivity has improved by 1.5 times. Training by work standards has shortened the OJT time of new workers and efficient working methods have become standard. Improvement of the work environment has improved the job satisfaction of workers and enabled long-term service of workers in the mold industry where labor shortage is serious.

본 연구는 사회적기업에 대한 관심이 높아짐에 따라, 일반 소비자들의 사회적기업 제품 구매 및 관심을 증대시키기 위하여, 기존 사회적기업 제품 구매경험을 가진 소비자들을 연구하고자 한다. 사회적기업 소비자가 제품을 구매하는 대가로 현장에서 제공받는 다양한 주관적 보상의 개념인 관계혜택이 재구매나 추천의도 등 고객행동에 미치는 영향을 확인하고자 한다. 또한 개인이 해당 사회적기업 제품을 생산, 판매하는 사회적기업과의 동일시 정도가 관계혜택(사회적 혜택, 특별우대 혜택, 확신적 혜택)과 고객행동(재구매의도, 추천의도)간의 관계를 매개할 수 있음을 검증하고자 한다. 본 연구의 가설검증결과는 다음과 같다. 가설 1은 관계혜택(사회적 혜택, 특별우대 혜택, 확신적 혜택)이 고객행동(재구매의도, 추천의도)에 정(+)의 영향을 미칠 것이다이며, 검증 결과 가설 1은 부분채택되었다. 구체적으로 재구매의도에 영향을 미치는 변수는 사회적 혜택과 확신적 혜택이며, 추천의도에 영향을 미치는 변수는 확신적 혜택이었다. 가설 2는 관계혜택(사회적 혜택, 특별우대 혜택, 확신적 혜택)이 개인-기업 동일시에 정(+)의 영향을 미칠것이다이며, 검증 결과 가설 2는 채택되었다. 가설 3은 개인-기업 동일시는 고객행동에 정(+)의 영향을 미칠 것이다이며, 검증 결과 가설3은 채택되었다. 가설 4는 개인-조직 동일시가 관계혜택(사회적 혜택, 특별우대 혜택, 확신적 혜택)과 고객행동과의 관계에 매개효과를 나타낼 것이다이며, 검증 결과 가설 4는 부분채택되었다. 구체적으로 개인-기업동일시는 사회적 혜택 및 확신적 혜택과 재구매의도 간의 관계를 매개하였고, 확신적 혜택과 추천의도 간의 관계를 매개하였다. 본 연구의 목적달성을 위한 분석결과, 사회적기업 마케팅 측면에서 개인-기업 동일시, 관계혜택에 집중한 전략을 수립하고, 시행함으로써 재구매와 추천의도와 같은 고객의 구매행동을 기대할 수 있다는 시사점을 제공하였다는데 의의가 있다. 끝으로 본 연구의 한계와 향후 연구방안을 제언하였다.

The global apparel market is estimated to increase from US$1,105 billion in 2012 to US$2,110 billion in 2025 (Statista, 2014), with women’s wear accounting for approximately 55% of the total within the United Kingdom (UK) (Verdict, 2015). In 2013 and 2014 market research performed by Mintel identified the ‘shopping experience’ as one of the key factors in women’s shopping habits, noting that consumers aged 16-24, in particular, tended to browse online but to buy in-store, still seeing shopping for clothes as a day out with friends (Mintel, 2013). Nevertheless, the growing influence of social media was noted, and by 2015 this age group had overtaken the 25-34 year olds to become the main online clothes shoppers. Despite this, young people aged 16-24, all of whom potentially qualify as digital natives, still show a preference for shopping in-store (Mintel, 2015), although preliminary research indicates that more of them are now shopping alone than with friends. This suggests that there has been a shift in consumer shopping habits within the youth sector, with less importance being placed on the shopping experience. Given that, this study aims to explore the social media behaviours of the youngers aged between 18-24 with a particular focus on fashion consumption. Crowd sourcing has been identified as an emerging practice found in several sectors including fashion (Yeomans, 2013). Preliminary research suggests that the shift is just a perceived one and that technology savvy young fashion consumers are using smart-technology to upload ‘chelfies’ (‘selfies direct from the changing rooms’) to crowd source opinion about proposed purchases (Soar and Torn, 2015), using social media to replace ‘physical friends’ with ‘digital friends’. To explore this phenomenon further, this study employs qualitative research method and uses semi-structured interviews. The result of this research provides evidence of crowd sourcing behaviours via social media, as well as indicates the complex communication mechanism that embeds within fashion consumption among the generation of the youth.

PL (Product Liability) refers to the legal responsibility of a manufacturer or seller for bodily injuries or property losses caused by product defects. Therefore, it is important for companies to construct a product liability response system that strategically manage and effectively adapt to product liability. A PL response system refers to companywide operations of PL prevention (PLP) measures, product safety (PS) measures, and PL defense (PLD) measures appropriate for a company’s scale and environment. To establish an enterprise product liability response system, each essential component of corporations should be systematically operated and maintained considering the scale and characteristics of the corporations. Essential components of PL response system is Strategy, Organization, Training, Technology, Investment, and Awareness. Role of essential components is that companies need specific strategies to secure product safety and protect customers from product defects, and appropriate organizations must be composed for effective operation of such strategies. The objective of this paper seeks to examine the relationships among the essential components of the product liability response system and PL performance. PL performance consists of positive performance and negative performance. In particular, positive performance include increased efforts in product or process innovation such as strengthening research and development (R&D) to produce safer products without defects. In order to carry out this research we obtained 98 questionnaire of manufacturing company. A summary of the analyses is as follows: First, the awareness and technology among essential components affect significantly to the positive performance. Second, the awareness and strategy among essential components negative affect to the negative performance.

Due to dramatic changes in the trend of corporate management (economic, labor, government), companies are being asked to adapt creative and innovative organizational culture in order to keep sustainability. Under the circumstances, flexible working hour becomes one of very effective method for org culture improvement. Recently, M company has introduced the new policy of working hours that employees can choose a couple of different time options depending on their personal situations. And it turns out to be very effective(work & life balance, increasing organizational vitality, improving efficiency of business and productivity, Recruitment of core human resources, Prevention of deviation); both team and personal performance levels has significantly improved. Therefore, it is highly recommended to adapt flexible working policies for companies seeking for a long term, sustainable corporate vision.

This paper provides based on the research of previous researchers of the learning organization, this study selected the factors that would influence the introduction effect of the learning organization operation in the construction companies. The result of this study is that the learning organization operating system has the effect of job performance, job satisfaction, organizational commitment and ultimate The results of this study are as follows.