본 연구는 4차 산업혁명과 팬데믹의 환경 속에서 중소·중견기업 리더의 온라인 코칭행동이 조직성과에 미치는 영향과 그 과정에서 구성원의 직무만족과 정 서적 조직몰입의 매개 여부, 그리고 사업환경 불확실성이 이들 간의 관계를 조절하는지 검증하고자 하였다. 이를 위해 국내 다양한 업종에 속한 중소․중견기업의 구성원 중 온라인 업무 경험이 있는 350명의 자료를 수집하였고, SPSS 23.0, AMOS23.0 과 Process macro 3.5를 사용하여 실증분석을 하였다. 분석 결과는 다음과 같다. 첫째, 온라인 코칭행동은 구성원의 직무만족, 정서적 조직몰입과 조직성과에 정(+)의 영향을 미쳤다. 둘째, 온라인 코칭행동과 조직성과 간에 직무만족과 정서적 조직몰입의 매개 효과를 확인하였다. 셋째, 사업환경 불확실성은 온라인 코칭행동과 조직성과 간의 관계를 조절하는 것으로 나타났으나, 온라인 코칭행동과 직무만족 및 정서적 조직몰입과의 관계는 조절하지 않는 것으로 나타났다. 이러한 분석결과를 통해 온라인코칭행동도 대면코칭행동과 마찬가지로 조직성과에 영향을 미친다는 것을 알 수 있었으며, 따라서 현재와 같이 사업환경이 매우 불확실한 상황에서 중소·중견기업들은 온라인 코칭을 활용하고 직무만족 및 정서적 조직몰입을 증진시킴으로서 성과를 향상시킬 수 있을 것으로 생각된다.

Recently the business environment surrounding the financial investment industry is changing rapidly, and the demands of customers (diversity and the cycle of change etc.) are getting shorter. In this context, it can be said that companies are forced to adopt an agile management environment. In particular, non-face-to-face channels, including MTS, is adopting the agile system into the digital finance sector from a company-wide and strategic perspective. This study analyzed the effects of MTS services’ environment quality on customer satisfaction and continuous intention to use for MTS users who are rapidly increasing under the agile management environment in the financial investment industry. This study surveyed the quality of service environment (accessibility, convenience, design, security), customer satisfaction, and continuous intention to use for 350 MTS users. First, accessibility, convenience, and security of MTS service environment quality had a positive effect on customer satisfaction, and design was rejected Second, customer satisfaction has a positive effect on continuous intention to use. Third, convenience and security of MTS service environment quality have positive effects on continuous intention to use, and accessibility and design were rejected. The results of this study, together with demographic analysis, are expected to provide useful implications for MTS activation studies and securities firms’ strategies.

Internet represents an increasingly relevant marketing channel for reaching foreign countries (Sinkovics, Sinkovics, & Jean, 2013). The aim of this paper is to understand how Western firms can exploit digital platforms to enter and sell their products in the contradictory market of China: more advanced than the Western one but also with many restrictions. Drawing from a literature about Internet as communications (Bilby, Reid, & Brennan, 2016) and sales channel (Bai, McColl, & Moore, 2017; Deng & Wang, 2016; Petersen, Welch, & Liesch, 2002), we develop three propositions to be tested in China. We carry out a qualitative research based on interviews with seven key informants operating in the Chinese market. Findings discuss the peculiarities of the Chinese digital environment. We confirm that dealing with Internet in China is different from other countries, therefore even if companies already have competences related to web marketing, they need to (re)learn how to use it and adapt their marketing strategies. Moreover, despite the growing role of the Internet as retailing channel in the Chinese market, we find that digital platforms do not substitute local distributors because of their primary in guanxi established. Internet has not substituted existing channel intermediaries but it has been rather added to them in a omnichannel strategy

□ 특성화 사업단의 교육비전과 목표 ○ 사업단 교육비전은 “국가 지역사회의 안전 녹색경제 발전에 기여“에 있음 ○ 교육목표는 “기후변화관련 기본 응용 교육과 현장훈 련을 통한 관련분야 융합 지식을 갖춘 전문 인재 양성“임 ○ 주요 추진전략은 “교육시스템의 혁신”에 있음 □ 특성화 사업단 지원 및 육성 전략 ○ 3개의 사업부(기획부/행정부, 사업부, 국제/산학협력 부)와 사업단 운영·자문을 지원하는 2개의 위원회(운영위원 회, 외부 자문ㆍ평가 위원회)로 구성

It seems required to determine what might affect the technological innovation activities of manufacturing companies and what kind of role they could play for them to carry out technological innovation activities in an effective way. The objective of the present study is thus to conduct a depth empirical analysis of the structural relations among business environment, technological innovation activities and performance of manufacturing companies. From the analysis, following outcomes could be drawn: First, with regard to the relationship between business environment and technological innovation activities of manufacturing companies, it has become clear that the external environment is a factor that can influence technological innovation activities such as management of technical property, technological innovation system as well as technical network, while it exercises no impact upon adaptation of manufacturers to new technologies. The internal environment, on the other hand, turns out to have influence on such overall factors of technological innovation activities as management of technical property, technological innovation system, adaptation to new technologies and technical network; and Second, as for the relationship between technological innovation activities and their performance, it has been obvious that management of technical property and technological innovation system, both factors of technological innovation activities, affect the performance of product development and financial achievements of manufacturing companies. Their adaptation to new technologies will also affect their performance of product development as well as financial achievements. These findings suggest that it is important for manufacturing companies to set up an operating system that may be able to upgrade the practical applicability of their technological development activities in an attempt to promote performance of their technological innovation activities.

This paper reviews a case study of the use of eCRM weblog analysis for understanding of customer information and Customer-specific marketing Strategy by Korea's leading insurance company with the changing situation of the business environment due to the i

기업 인력의 e-Business 적용 능력은 e-Business 환경에서 개인에게 주어진 업무를 효율적으로 수행하고 업무성과를 향상하기 위해 필요하다. 본 연구는 e-Business 인력의 측정도구, 측정체계 및 방법을 제시한다. 개발된 측정도구는 요인분석과 신뢰성 분석을 통하여 그 구조의 타당성을 검증하였고, e-Business 인력을 효과적으로 측정할 수 있는 16 개의 측정항목을 갖는 측정 도구를 제시하였다. 개발된 측정도구의 적용성과 활용성은 실

From the research which sees hereupon the importance - observes a satisfaction analysis about enterprise environment and support policy of the disability firm and the positive promotes under planning boil the competitive power improvement of the disability firm the fact that the activity of the disability firm and with aim.

The purpose of this study is to examine the actual condition of environment conscious logistics system which is essential to make material recycling economic society. Environment conscious logistics management which means simple recycling tends to promote material reduction, reuse and recycling. We have made some case studies about advanced environment conscious logistics system. To examine Korean companies,' environment-conscious logistics practices we made a survey form which contains 81 questions and asked companies to respond. Thus we have the analysis from the survey responses. As a result of this study, we propose the way of constructing environment conscious logistics system in Korea.

The purpose of this study is to examine the actual condition of environment conscious logistics system which is essential to make material recycling economic society. Environment conscious logistics management which meant simply recycle is tend to promote material reduction, reuse and recycling. We have made case studies about advanced environment conscious logistics system. To examine korean companies' environment conscious logistics system, we made survey form which is consist of 81 questionnaires in Korea between 2003 and 2005. And we have analyzed the survey responses. As a result of this study, we propose the way of constructing environment conscious logistics system in Korea.

The present research intends to examine the relationship between the Big Five personality traits and leadership initiations among the marketing executives in Delhi NCR (INDIA), and seeks to uncover the predictors of leadership initiations within personality traits. The data are collected through online survey method using different social media platforms. A sample of 233 (male =136 and female =97) marketing executive’s responses were included. The data collected with the help of self-reported Big Five model inventory and leadership initiation test. The collected data were analyzed statistically by using descriptive statistics, correlation. and stepwise multiple regression analysis. The results revealed that the age of respondents inversely correlated with leadership initiation. Neuroticism revealed significant inverse correlation with leadership initiation, whereas significant positive correlations were found between extraversion, conscientiousness, agreeableness, and leadership initiations, while openness to experience revealed insignificant positive correlation with leadership initiation. Extraversion and conscientiousness appeared as the most dominant personality traits among marketing executives, irrespective of gender, that positively influenced leadership initiation and appeared as the predictor of leadership initiation. In male executives extraversion and age emerged as the predictors of leadership behavior, while in female executives extraversion and openness to experience personality traits appeared as the predictors of leadership initiation.

해상운송 서비스의 특수한 환경적 특성으로 인해 해운기업은 불확실한 경영환경에 노출되기 쉬우며, 환경 불확실성에 대응할 수 있는 적절한 경쟁전략을 활용하여 기업의 경영성과를 달성하는 것은 중요하다. 따라서 본 연구는 해운기업에서 높은 경영성과 달성을 위해 환경 불확실성에 따라 어떠한 전략을 취할 것인지를 분석하는데 목적이 있다. Porter의 본원적 경쟁전략인 원가우위전략과 차별화전략을 바 탕으로 하여 우리나라 외항해운기업을 대상으로 환경 불확실성과 기업의 추구하는 경쟁전략의 관련성을 분석하고, 경쟁전략의 활용정도가 경 영성과에 미치는 영향력에 대해 검증하였다. 연구목적 달성을 위해 선행연구와 전문가 개별 인터뷰를 통하여 측정항목을 설정하였고, 설문을 통하여 실증분석을 수행하였으며, 가설 검증에는 OLS회귀분석과 Tobit모형분석을 이용하였다. 본 연구 결과 첫째, 환경 불확실성의 요인 중 변동성은 원가우위전략과 차별화전략의 활용에 영향을 미치고, 다양성은 차별화전략에 유의한 영향력이 있음을 도출하였다. 둘째, 기업의 경 영성과는 원가우위전략의 활용을 통해서 달성할 수 있으므로, 해운 서비스를 제공하는데 비용절감의 노력이 요구된다.

Purpose – The purpose of this paper is to aim to stress the importance of doing business environment in South Korean economy. The theoretical justification is based on neo-institutional theories and new business management including Porter’s Model as main justifications of state intervention due to the market failures to promote a competitive environment of doing business. Research design, data and methodology – The methods to be taken is to provide a comparative performance analysis, and offer in terms of doing business and economic freedom sub-index complemented by Korean reforms diagnostics. Results – The main results underlined the key factors explain the success of business environment in South Korea such as: a simplified registration procedures, a target tax incentives, the removal of business barriers, the improvement of legislative and regulatory framework, target reforms, property right and technical norms, good governance and the quality of institution, a role of a well-functioning legal framework, a strong competition framework, and the transparency of regulation, etc. Conclusion – A competitive environment of doing business is based on the target national strategies, appropriate reforms responding to national needs and good governance system.

Purpose - Considering the importance of education as the base for countries’ development, the results of various studies show that accounting education is not reconciled to business environment changes with huge defects in methods of education and knowledge transition. Research design, data, and methodology – By reviewing current research and considering the effect of 12 factors, the study traces and detects why accounting education is far from the business environment from viewpoints of academic and practitioner bodies. After testing for validity and reliability, 225 questionnaires were administrated among representatives of three groups. Results - Respondents were not satisfied with lack of specification of various scientific areas of accounting, that less attention is paid to accounting software education, and about the rarity of workshops for performing accounting skills and discordance between accounting education and standard rules. Conclusion - These findings agreed with Albrecht and Sack (2001) who stated that the current style of accounting education is very cluttered and incomplete and needs major adjustments: subjects of accounting education must be based on the grounds of work needs not on willing academics.

본 연구는 정기선해운영업을 중심으로 해운산업에서의 전자상거래 활용 및 성과에 영향을 미치는 요인들을 도출한 후, 도출된 영향요인들과 전자상거래 활용수준 및 성과간에 어떠한 인과관계가 있는지를 검증하고자 하였다. 이를 위해 우리나라 해운기업들의 내부환경변수인 해운기업특성과 외부환경변수인 해운환경특성이 전자상거래 활용수준에 어떠한 영향을 미치는지와 우리나라 해운기업들의 전자상거래 활용수준이 전자상거래 활용성과에 어떠한 영향을 미치는지의 2단계 연구모형을 구조방정식모델을 통해 실증분석하였다.