As part of an effort to promote the circular economy, an effective marketing communication is needed to convince consumers to choose the environmentally-friendly products. How a marketer frames a communication message, together with a consumer characteristic which shapes how a consumer thinks and feels, should influence consumer perception, as well as their decision regarding the green purchase. There remains a literature gap in this area in which the current research seeks to add its contribution. This paper investigated how message framing and self-construal influences consumer perception in supporting the environment. A 2 (holistic versus analytical message frame) x 2 (independent versus interdependent) self-construal between-subject experiment was designed. The research context is an apparel industry. It was found that independent (vs interdependent) self-construal respondents have higher environmental perception of the product. This surprising result is actually not in line with the hypothesis, yet yields insightful finding that opens up discussion and new avenue for the future research in this area.
Self-construal refers to how people define themselves in relation to others (Brewer & Gardner 1996; Markus & Kitayama 1991; Singelis 1994) and this concept is relevant to a range of consumer behavior’s (Mandel, 2003; Escalas & Bettman, 2005). Most importantly, self-construal can be used to understand behaviors in which the influence of others may play a significant role in influencing uptake of risky behaviors, such as tobacco smoking. This research examines the role of self-construal in resisting tobacco smoking among Tongan and New Zealand European women. While previous work on self-construal has primarily used a quantitative approach, this study argues that a qualitative approach, specifically using images to represent scale items of self-construal is more effective in capturing the nuances of self-construal in the context of minority groups. This study contributes methodologically to the self-construal literature by demonstrating how a qualitative approach enables the complexities of self-construal to be captured in a way that a quantitative approach would not have allowed.
Introduction
With environmental concern becoming a growing area for both the marketing academy and society, there is an increasing trend for consumers, governments, and society to deem environmental behaviours as both necessary, and desirable (Olsen, Slotegraaf, & Chandukala, 2014). There is a growing awareness around the negative impacts of human consumption developing amongst consumers and gaining greater focus in the media (Prothero, McDonagh, & Dobscha, 2010). However, despite the positive intentions surrounding the consumption of “green goods”, hitherto referred to as sustainable goods, a well-established gap exists between intention and behaviour (e.g., Carrington, Neville, & Whitwell, 2010; Hassan, Shiu, & Shaw, 2016). For example the United Nations Environment Program (2005) established that despite 40% of survey respondents indicating a willingness to purchase sustainable goods, only 4% did so. One lens through which the intention-behaviour gap can be viewed is the idea of the self. Individual identity has long been suggested as a driver of purchasing decisions (Grubb & Grathwohl, 1967). A consumer‟s aim to act both in accordance with their own identity, as well as how they see themselves in the context of society has been suggested to enhance purchasing (e.g., Graeff, 1996; Markus & Kitayama, 1991; Onkvisit & Shaw, 1987). This research seeks to use this idea of self, in the form of Self-Construal (SC), and Image- Congruence (IC), to enhance Purchase Intention (PI) towards sustainable goods. A contribution is sought by using consumers‟ sense of self to better understand the intention-behaviour gap. The proposed contribution benefits the marketing academy (furthering the understanding of consumer purchase intentions and behaviour), marketing practitioners (seeking to encourage behaviour change), and government policy makers (by furthering an understanding of possible nudges to influence behaviour). This research defines „sustainable goods‟, as characterising products with lower environmental impacts, including biodegradable, recycled, low energy, or reduced packaging (Costa Pinto, Herter, Rossi, & Borges, 2014). Sustainable goods have been suggested to present a perceived trade off to consumers, both in literature and the popular press (e.g., Consumer, n.d.-a, n.d.-b; Kaufman, 2014). Kaufman (2014) suggests that sustainable alternatives often carry a price premium, as well as a stigma of lower quality. An example of the trade off as presented in the popular press is through product testing by Consumer New Zealand, suggesting that household items such as eco-friendly (sustainable) laundry detergent come with a price premium, a reduction in efficacy, or both (Consumer, n.d.-a, n.d.-b). Therefore, this research hypothesises that sustainable goods may be perceived as an inferior (either by price or efficacy) product and thus consumers will perceive a trade off in their purchasing decision. This trade off can be summarised as; higher priced or less effective goods, in order to make an environmental contribution (e.g., reduced landfill, cleaner water). As such, it is argued consumers will be more willing to make this trade off where they are able to portray aspects of the self through the decision making process.
Conceptual Model
The aim of this study is: To investigate the impact of self-construal, and imagecongruence on consumers‟ purchase intention towards sustainable goods. In order to achieve the aim of this research, the following hypotheses are presented:
H1a: The more interdependent an individual‟s self-construal, the higher their purchase intention towards sustainable goods.
H1b: The more independent an individual‟s self-construal, the lower their purchase intention towards sustainable goods.
H2: The greater the image-congruence towards sustainable goods, the higher the purchase intention towards sustainable goods.
To illustrate the hypotheses the following conceptual model has been proposed:
Studies of self-construal (SC) have demonstrated that individuals fall into two categories, independent and interdependent SC (Markus & Kitayama, 1991). Individuals with independent SC emphasise being unique and expressing their self and promoting their individual goals (Arnocky, Stroink, & DeCicco, 2007); conversely those with interdependent SC define their sense of self largely on relationships and a sense of harmony with others (Markus & Kitayama, 1991). Therefore, interdependent selfconstrual may drive purchasing activity of socially desirable goods. The alignment of products to a consumer‟s self-concept has long been considered a predictor of purchasing behaviour (Grubb & Grathwohl, 1967). The alignment between a product and the self-concept of a consumer is known as image-congruence and leads to an increased likelihood of purchase (Graeff, 1996; Onkvisit & Shaw, 1987). Conversely, where a product is not congruent with an individual‟s image the likelihood of purchase is reduced (Graeff, 1996; Onkvisit & Shaw, 1987). Purchase intention (PI) as used in this research is defined as a consumers‟ plan to purchase sustainable goods, meeting the criteria outlined previously, in the near future. The Brand Loyalty Intentions scale has been adapted for use in measuring PI (Algesheimer, Dholakia, & Herrmann, 2005), with the addition of a time definite item, „I will purchase sustainable products within the next six months”. SC is expected to impact PI as interdependent and independent people behave differently. Those with an interdependent SC behave in line with the expectations of society (Ybarra & Trafimow, 1998). Protection of the environment is seen as desirable behaviour by society (Olsen et al., 2014), thus leading to those with an interdependent SC consuming in line with this expectation. Conversely, individuals with independent SC are more likely to prioritise their individual benefits and are thus more likely to prioritise the lower price, or increased efficacy of non-sustainable products. IC is expected to impact PI as those whose self-concept is connected to the environment and sustainable goods, are expected to have an intent to purchase in line with their selfimage (Graeff, 1996; Onkvisit & Shaw, 1987). As such, individuals with image congruence to sustainable goods will be more willing to accept a trade off in order to consume in line with their own self-concept.
Method
Two phases of data collection were conducted to test the proposed model. An initial pretest, followed by a larger sample. A pre-test consisting of 258 participants was recruited through a Qualtrics research panel. Of the 258 participants, 15 were denied entry to the survey for being under 18 and 39 participants were deleted for non-completion of the survey. A final sample size of 204 participants (103 Male, 101 Female, mean age range 30-34) was collected. Reliability analysis was used to determine the internal reliability of the scales used to measure the model. Reliability analysis was performed to ensure the adequacy and reliability of scales; a regression analysis was further performed to determine model fit as well as the strength and direction of variable relationships (Field, 2013). The second phase of data collection consisted of 554 participants, recruited through a Qualtrics research panel. Of the 554 participants, 24 were denied entry to the survey for being under 18 and 98 participants were deleted for non-completion of the survey. A final sample size of 432 participants (226 Male, 206 Female, mean age range 35-39) was collected. Reliability analysis was again performed to ensure the adequacy and reliability of scales; further regression analysis was performed to determine model fit as well as the strength and direction of variable relationships (Field, 2013), discussion and conclusions were drawn from this second phase of data collection.
Results
Phase 1: Pre-Test
The three variables in the model were measured using three established scales, one of these scales consists of two sub-scales, for a total of four analysed scales. All reported acceptable reliability (Cronbach's α > .70). Self-construal – interdependent (α = .854), self-construal – independent (α = .837), image-congruence (α = .913), and purchase intention (α = .899) A regression analysis was used to determine the strength and direction of the variable relationships. The overall model fit was R2 = .434. H1a was supported (β = .284, p = .004), as was H2 (β = .449, p < .001). H1b demonstrated a significant relationship (β = .231, p = .025), however, contrary to H1b, the relationship was positive, albeit to a lesser extent than in H1a.
Phase 2: Final Data Collection
As in phase 1, all scales used reported acceptable reliability (Cronbach's α > .70); selfconstrual – interdependent (α = .871), self-construal – independent (α = .867), imagecongruence (α = .920), and purchase intention (α = .900). As in the pre-test a regression analysis was used to test the stated hypotheses. The overall model fit was R2 = .478. H1a was supported (β = .284, p < .001), as was H2 (β = .546, p < .001). H1b demonstrated a significant relationship (β = .206, p = .05), again however, contrary to H1b, the relationship was positive, albeit to a lesser extent than in H1a.
Discussion and Conclusion
Two phases of data collection both yielded similar results in support of H1a, H1b and H2. H1a and H2 were supported, H1b in both phases of data collection and analysis yielded significant results, but not in line with the predicted direction of the relationship. H2 was fully supported with image-congruence found to be the strongest predictor of purchase intention (p < .001, β = .546). H1a was similarly fully supported with self-construal – interdependent found to be the second strongest predictor of purchase intention (β = .284, p < .001). The strength and direction of the H1a relationship suggests that individuals who see themselves as part of a broader society may be more inclined to purchase in a manner beneficial to this society. H1b yielded a significant relationship (β = .206, p = .05), however, as a positive predictor of purchase intention, the relationship was the opposite of that hypothesised. As the third strongest predictor, the relationship between self-construal – independent and purchase intention, suggests that strong focus on the self, independently of others, does not necessarily lead to a less „pro-social‟ purchasing pattern. By positing the strength of image-congruence as a driving factor in consumer‟s purchasing decisions towards green products, this research enhances the academy‟s understanding of „pro-social‟ purchasing. The understanding of the impact of selfconstrual on „pro-social behaviour is also enhanced. Hypotheses derived in line with extant literature suggest that those with an independent self-construal would be less likely to purchase „pro-social‟ goods where there is a perceived detriment to the individual (e.g. in the case of a trade-off). However, this research suggests that those with an independent self-construal may still desire „pro-social‟ products, just to a lesser degree than those with an interdependent self-construal. Thus, findings from this research suggest that independence and interdependence may act as moderators or mediators to other variables. For practitioners it is important to understand the types of psychological appeals that can be made in marketing materials.
Future Research
Future research around image-congruence, self-construal and purchase intention should examine the relationship between these and the possibility of mediation or moderation in the model. Despite strong support in the literature an independent SC also acted as a strong predictor of sustainable goods purchase intention therefore, further analysis to explore the possibility of independent self-construal acting as a mediator or moderator should be conducted.
This study aims to show that cultural differences in self-concepts define the effect of brand evaluations on purchase intention. Self-brand connection (SBC), which refers to “the extent to which individuals have incorporated brands into their self-concepts (Escalas & Bettman, 2003)”, has been identified as an important factor that leads brand loyalty and repurchase (Batra et al., 2012; Carroll & Ahuvia, 2006; Loureiro et al., 2012; Park et al., 2010; Zarantonello et al., 2016). However, Sugitani (2018) demonstrated that SBC was a significant predictor of repurchase intention only among people with independent self-construal (Westerners), while brand evaluations based on public reputation (i.e. public-based evaluation; PBE) significantly predicted repurchase intention among people with interdependent self-construal (East Asians). This study raises questions about other factors relevant to the self that might moderate the effect of brand evaluations. Therefore, in addition to self-construal, this study focused on individual selfesteem as another moderating factor, and investigated its effects on the relations between brand evaluations and purchase intentions. Cross-national online surveys were conducted in the U.S., Italy (independent selfconstrual culture) and Japan (interdependent self-construal culture). The results of data analyses using multi-group structural equation modelling and ANOVAs provided the important discoveries. First, the finding of previous literature was reproduced that SBC was a significant predictor of repurchase intentions among people with independent selfconstrual. However, self-esteem significantly moderated the result. Specifically, SBC was a significant antecedent of repurchase intention when consumers with interdependent self-construal possess high self-esteem. Second, self-esteem also moderated the effect of PBE on repurchase intention among Italian consumers. Italians with low self-esteem were averse to choosing high PBE brands, while those with high self-esteem were not. The U.S. and Japanese consumers consistently avoided and preferred high PBE brands respectively; self-esteem did not affect the result. This study contributes to global brand management by showing that cultural differences in two important self-concepts, self-construal and self-esteem, have an interactive moderating effect on brand evaluations and purchases.
This research investigates luxury consumption preferences for different types of luxury goods (quiet vs loud) and shopping environments (online vs offline), as a function of individual motivation (bandwagon vs snob) and self-construal (independent vs interdependent), using a quantitative approach (online survey). Bandwagon-motivated consumers, as well as those with higher levels of interdependent self-construals show significant preferences for conspicuously branded luxury goods. Conversely, snobmotivated consumers show significant preferences for inconspicuously branded luxury goods. Finally, consumers displaying preferences for conspicuously branded luxury goods engage in both webrooming and showrooming behaviours, highlighting the complementary nature of online and in-store shopping. Results are discussed in the light of luxury consumption in the 21st century.
The current study examined whether and how players’ aggression is affected by playing games focused on Intrapersonal level of player. In contrast to most existing studies, our study asks about crucial underlying factors among the general game population and thereby investigates mental health belief, interdependent and independent self-construal, game-efficacy, loneliness, depression, gender and age. Results show that mental health belief is particularly important to the players because their aggressive tendencies are greatly diminished. Independent self-construal and game efficacy reduced the levels of players’ aggression. Interestingly, both depression and loneliness decreased the levels of players’ aggression. Results and implications are discussed.
Purpose: Understanding which product types of overseas travel (free independent travel vs. package travel) consumers will choose is one of the key issues of marketing and consumer behavior in travel agency management. Prior studies on overseas travel type preferences mainly focused on comparing regional differences (e.g., Asian vs. Westerner, or Korean vs. Australian, or Korean vs. Japanese, or American, French, Italian vs. Japanese) influencing the choice of overseas travel type. Another researchers focused on comparing cultural differences (e.g., individualism vs. collectivism, or individualistic culture vs. collectivistic culture), subcultural difference (e.g., acculturation; Koreans living in Republic of Korea vs. Koreans living in Australia), travel lifestyle, and socio-demographics (e.g., age, gender, income level, education level, marital status, occupation etc.). However, there are few studies that identify individual psychological differences (i.e., individual psychological differences within the same culture) influencing the choice of overseas travel type. Self-construal is a psychological factors that greatly influences choice behavior. The purpose of this study was to examine the role of self-construal as an antecedent variable influencing choice of overseas travel product type. Research design, data and methodology: To achieve the purpose of this study, the questionnaire survey method was used. Selfconstrual items composed of independent self-construal items and interdependent self-construal items. Product types of overseas travel were free independent travel (FIT) type versus package travel type. In this study, the correlation coefficient between independent self-construal and interdependent self-construal was nonsignificant. It meant that the relationship between independent self-construal and interdependent selfconstrual was orthogonal. Therefore it was analyzed that independent self-construal and interdependent self-construal separately. Reliability analysis, factor analysis, and logistic regression analysis (controlling gender and age) was used as the data analysis method. Results: According to the results of this study, the stronger independent self-construal, the more preference for the free independent travel type rather than package travel, and the stronger interdependent self-construal, the more preference for the package travel type rather than free independent travel. Conclusions: Self-construal is an antecedent variable influencing the choice of travel type. Travel agencies must consider the consumer’s selfconstrual (independent self-construal vs. interdependent self-construal) before planning and designing overseas travel products.
Purpose - This study focused on the attitude differences towards harmony-focused Ad and uniqueness-focused Ad, also those towards brand advertised in each of the two type Ads between self-construals.
Research design, data, and methodology - Main survey was conducted online with the people in China, and collected 107 data through harmony Ad questionnaire and 109 data through uniqueness Ad questionnaire. Anova and t-test were used to verify hypotheses.
Results - First, More positive attitude towards harmony-focused Ad and the brand in it there was at interdependent Chinese consumers than at independent Chinese consumers. Second, the independent Chinese consumers and the interdependent Chinese consumers did not form significant attitude difference towards uniqueness-focused Ad. However the independent Chinese consumers showed more positive attitude towards the brand in the uniqueness-focused Ad than the interdependent Chinese consumers.
Conclusions - By highlighting the attributes of Chinese consumers' self-construal, to appeal to interdependent Chinese consumers, marketers should develop harmony-focused advertisement, and they should appeal to independent Chinese consumers by using uniqueness-focused advertisement. However the harmony might be pursued as the main content in the overall environment by Chinese people. Therefore it is necessary for the marketers to consider the harmony even when appealing them by emphasizing the uniqueness.
Purpose - When indulging in hedonic items is construed as wasteful and evokes anticipated regret or guilt, consumers are more likely to seek reasons to justify their indulgence. Justification requirement for spending on indulgences over necessities could lead to the places of their finding the ways that mitigate the anticipated regret and guilt. However the previous research focusing on consumers’ own great effort leading to positive outcomes has not given much attention to other’s outcomes induced from his or her little or no efforts, by which consumers could feel envy. The guilt associated with consumers’ indulgence could vary according to envy type felt according to their evaluation about other’s outcomes and their self construal level. Current research explored the envy type’s effects on consumers’ spending on hedonic products, and moderation effects of self construal level on the envy type’s effects.
Research design, data, and methodology – 2(envy type: benign versus malicious) × 2(self construal level: high versus low) between-subjects design was employed. Data for empirical analysis were from 173 undergraduate participants. ANOVA was used to verify hypotheses.
Results – The tendency of choosing utilitarian product versus hedonic product was moderated by the envy type. The participants who felt benign envy were more likely to choose utilitarian product versus hedonic product than those who felt malicious envy were. And the tendency of benign envy-felt participants’ choosing hedonic versus utilitarian product was more weakened to those with lower-level self construal than to those with higher-level self construal. However the tendency of malicious envy-felt participants’ choosing hedonic versus utilitarian product was not moderated by the self construal level.
Conclusions – This research could advance the theory related to indulgent hedonic consumption by exploring the effects of self construal level and envy type on hedonic indulgence. In view of the results from current study, marketers should make efforts of communicating and selling utilitarian products to persuade consumers with lower-level construal when they feel benign envy to others. And they should conduct marketing acts for hedonic products to persuade consumers when they feel malicious envy to others.
게임중독은 자기통제 상실의 현대적 지표로서 동료관계 및 교우관계와 같은 사회적 관계맺음을 포함한 개인의 일상 전반에 부정적인 영향을 미치고 있다. 본 연구에서는 게임이용자들의 자기통제수준과 해석수준에 따라 게임중독수준의 차이를 살펴보았으며, 또한 자기통제수준과 해석수준의 상호작용이 게임중독에 어떠한 영향을 미치는지를 함께 탐색해보았다. 이를 위해, 게임이용자를 대상으로 온라인 서베이를 실시하였고, 총 918의 응답자를 분석대상으로 선정하였다. 연구결과, 낮은 자기통제수준과 낮은 해석수준을 가진 이용자들의 경우, 상대적으로 높은 자기통제수준 및 높은 해석수준을 가지는 경우에 비해, 더욱 높은 수준의 게임중독을 나타냈다. 또한 자기통제수준이 높을 경우에는 해석수준에 관계없이 게임중독수준이 낮았으나, 자기통제수준이 낮은 경우, 해석수준이 높고 낮음에 따라 게임중독에 미치는 영향일 달라짐을 확인할 수 있었다. 이는 해석수준이 하나의 조절변수로 기능하고 있음을 알려주는 결과로, 이러한 결과를 통해 개인의 자기통제와 해석수준의 변화를 통해 자율적인 규제를 통한 게임중독완화의 가능성을 논의해 볼 수 있다.