Maintaining the permanence of a company in the current rapidly changing business environment is not an easy task. Rather, the lifespan of a company can be said to be gradually decreasing. As such, the author of this paper, which describes the current market environment, is the sales organization of a large company. While leading the company, I thought about how to overcome the rapidly changing market and create an organization that continues to grow. As a result, I succeeded in creating an organization that continued to grow over the past two years, and the main activity of this result was the use of sales computer. It was clear that it was an information sharing activity. This can be said to be a result of proving that a series of activities to create and share information is important for the sales organization of ICT companies to actively respond to the rapidly changing market environment. Therefore, this study attempted to examine the relationship between knowledge management and business performance in the sales field of ICT companies, which has not been covered so far. Knowledge management is a four-stage activity from a process perspective, divided into knowledge creation, knowledge storage, knowledge transfer, and knowledge utilization. did. As a result of the study, first, knowledge management activities, such as knowledge creation and knowledge storage, were found to have a significant impact on financial performance. Second, knowledge management activities such as knowledge creation, knowledge storage, knowledge transfer, and knowledge utilization were all found to have an impact on non-financial performance. In the end, this study confirmed that efforts to turn tacit knowledge into knowledge in order to respond to the ever-changing ICT market are ultimately an important factor in growing a company.

본 연구는 취약계층의 디지털 포용을 위한 기업들의 사례를 통해 탐색하고 비즈니스 모델 캔버스를 활용하여 연구·분석하였다. 취약계층에 중점을 두고, 사업 영역을 구축하고 활동하는 기업의 사례를 통 해 디지털 포용 분야의 핵심 기업 비즈니스 모델을 핵심 구성 요소별로 살펴보고 고찰하였다. 그 결과, 첫째, 디지털 포용기업의 특징으로 사업 활동의 대상이나 목표가 결코 취약계층에만 있는 것이 아니라, 사업의 모든 활동과 과정에서 취약계층을 참여시키거나 핵심 활동의 일원으로 고용을 창 출하는 것 또한 디지털 포용의 큰 의미라고 할 수 있겠다. 둘째, 정부의 노력에도 불구하고 취약계층의 사각지대는 엄연히 존재하며, 디지털 소외 계층의 해소 와 디지털 격차를 줄이는 디지털 포용기업에 대한 정부 주도의 정책이나 제도적인 보완이 필요할 때인 것으로 판단된다. 셋째, 공유가치의 등장과 사회적 가치 창출이 지속 가능한 경영의 전략으로 주목받는 현대 사회의 핵 심 이슈에 걸맞은 신 기업가 정신의 연구와 일선 기업들의 노력이 필요할 때이다. 끝으로 취약계층의 포용과 배려를 위한 기업의 노력과 확산을 바라며, 기업의 공유가치와 사회적 가 치 창출에 대한 후속 연구를 기대해 본다.

The purpose of this study is first to understand whether technology innovation capability, which is considered an important factor in the Root companies, directly affects the business performance of the company. Second, it was attempted to determine whether internal resources deemed necessary for a company's continuous competitive advantage and excellent business performance play a mediating role in the technological innovation capability of the Root companies and the business performance. The implications of this study derived from the research results are as follows: Among the elements of technology innovation capability, R&D capability, positively affects both financial and non-financial performance. It was confirmed that the investment ratio could positively affect financial performance such as sales, market share, and yield, and non-financial performance such as corporate image, employee satisfaction, and productivity. Among the factors of technology innovation capability, the technology innovation system positively affects both financial and non-financial performance. Therefore, it can be said that securing rights to owned technology, establishing technology and funding, efficient use of resources, etc., affects financial performance such as sales or market share of a company, and affect the company's production capacity, image, and employee satisfaction. It has been verified that internal resources, including financial, physical, and human resources, can mediate between the three elements of technology innovation capability and corporate financial and non-financial performance.

The purpose of this study is to explore relationships between company’s characteristics, the status of business ethics education, employee perceptions of corporate business ethics, and organizational performance. A total of 161 small- and medium-sized apparel companies participated in a survey and data was analyzed using cross-tabulation, ANOVA, and SPSS PROCESS. The results show that, larger companies involved with export are more likely to implement business ethics education, whereas no company characteristic is associated with perceptions of corporate business ethics. Furthermore, apparel companies that implemented or planned to implement business ethics education, have employees with more positive perceptions of corporate business ethics and better organizational performance than fashion companies that have no plan to implement such education. In addition, companies in the apparel sector with higher employee perceptions of corporate business ethics had greater organizational performance than apparel companies with lower employee perceptions of corporate business ethics. This study emphasizes the need to implement business ethics education to enhance employee perceptions of company business ethics, which in turn promotes organizational performance. It is expected that the results of this study will positively affect the development and expansion of business ethics education programs and contribute to the foundation of knowledge for business ethics education for fashion companies.

Korea's defense industry has been fostered as a protection industry in which the government directly controls prices, quantities, and costs for the past 40 years, and it is deepening into a low-efficiency industrial structure. By implementing the Defense Industry Building Act in 2021, the government is creating a healthy ecosystem for the defense industry and strengthening its global competitiveness. In this study, based on KPC's Productivity Management System (PMS), a diagnostic model of defense companies that has been implemented since 2013, on-site diagnosis was performed from 4 to 28 days depending on the size of the company, and data was collected based on the results. For the effect of innovation capability on productivity performance, the causal relationship was analyzed through structural equation model path analysis. As a result, it suggests that defense materials suppliers should focus on which core processes to innovate and strengthen and improve their innovation capabilities.

본 연구에서는 우리나라 대형통신기업을 대상으로 2000년에서 2019년까지의 경영효율성을 측정하고 비교하였다. 그리고 도출된 경영효율성지수와 경기변동간의 상관관계에 대하여 실증분석을 하였다. 발견 된 사실들을 정리하면 다음과 같다. 1)우리나라 대형통신기업은 지난 20년간에 걸쳐 경영효율성수준이 하락하는 경향을 보여주었다. 2)통신 3사 중에서 SK텔레콤이 가장 높은 경영효율성을 보여주고 있고 KT 가 가장 낮은 효율성을 보여주고 있다. LG유플러스는 중간수준의 경영효율성을 보여주었다. 3)우리나라 통신3사는 규모의 수익 면에서 수익감소적인 경향을 보여주고 있으며 2010년 이후로 이러한 경향은 더욱 뚜렷해지고 있다. 4)통신3사의 경영효율성과 경기변동과의 상관관계에서는 매출역모형에서는 순경기순 환적으로 나타나고 있으나 부가가치모형에서는 역경기순환적으로 나타나고 있다. 5)통신기술의 도입과 통신시장 세계화에 대비하여 대형통신기업들의 경영효율성을 높일 수 있는 정책대안을 시급하게 강구해야할 것으로 생각된다.

The purpose of the present study was to generate a list of business ethics components according to business area for small and medium-sized fashion companies. Based on the literature review, 21 components of business ethics components were identified within five business areas. Ten CEOs(Chief Executive Officers) each participated in an in-depth interview, sharing ethical and unethical cases from their own businesses. Constant comparative analysis was used to generate important business ethics components from those cases. In results, important business ethics components for each business area are: 1) using human-friendly materials, strengthening sustainable technologies, using vegan materials, concerning safe process, and reducing waste in the material production and sourcing area, 2) enhancing an efficiency in design, developing recycle/reuse designs, avoiding to copy designs, and using messages for public interest in the product design area, 3) concerning fair-trade, reducing harmful substance, saving energy, and using ethical supply channels in the distribution and logistics area, 4) acquiring certifications, promoting consumer protection, avoiding exaggerative/false advertisements, and promoting social contributions in the management and marketing area, and 5) promoting workers’ rights, complying with the law, and investing on employee educations in the labor management area. All of the ethical and unethical cases of the ten companies have involved aspects of the 21 components, thereby enhancing understandings on how each issue is being seriously considered and/or handled in the small and medium-sized fashion companies. Study findings may provide a basis for development of a research model for quantitative studies and/or educational programs related to business ethics in the fashion industry.

This paper examines the mechanisms and the determinants of cross-border partnerships formed by Japanese companies and their foreign partners. The result of the analysis suggested that four key variables, equality, fit, trust and commitment, empirically influence the outcomes of the partnerships. The research sheds additional light on the mechanism and the determinants for materializing successful cross-border partnerships.

The objective of this study was to compare business management indicators among textiles and fashion companies. Business management indicators of 356 textiles and fashion companies for the year 2015 were analyzed, using income statements showing their management results. The results were as follows. First, there were statistically significant differences between the operating income ratios of textiles and fashion companies for the term, but there were none when it came to net income ratio. Second, the differences between cost of goods sold, cost of finished goods sold, and cost of merchandise sold to sales ratios among textiles and fashion companies were all statistically significant. The cost of goods sold, cost of finished goods sold, and cost of merchandise sold to sales ratios were higher for fiber and thread companies, fabric companies, and dyeing and finishing companies than for clothing and fashion accessories companies. Third, there were statistically significant differences between the ratio of salaries and the ratio of advertising expenses among textiles and fashion companies. The salaries ratios and advertising expenses ratios for clothing companies were higher than those of fiber and yarn companies, fabric companies, and dyeing and finishing companies. This study is meaningful as it has identified the business characteristics of textiles and fashion companies using the management indicators of those companies, which have not been sufficiently explored by previous studies. It has also helped to improve understanding of the industrial structure of the upstream and midstream sectors of the textiles and fashion industries.

최근 전 세계적으로 오픈소스 소프트웨어에 대한 관심이 증가함에 따라 다양한 분야에 오픈소스 소프트웨어가 도입되고 있으며 그 활용도 증가하고 있는 추세이다. 이러한 현상은 공간정보 분야에도 유사하여, 전 세계적으로 오픈소스 공간정보 소프트웨어에 대한 관심이 증가하고 있고, 국내에서도 최근 들어 관심이 급증하고 있는 실정이다. 그러나 국내 공간정보산업 사업체 중에서 오픈소스 소프트웨어 관련 기업의 수는 매우 적을 뿐만 아니라 오픈소스를 통한 비즈니스 모델의 발달도 미약한 수준이다. 본 연구에서는 오픈소스 소프트웨어 비즈니스 모델 선행연구 분석을 통해 오픈소스 공간정보 소프트웨어와 관련하여 어떠한 비즈니스 모델이 가능한지를 살펴보고, 국내 오픈소스 공간정보 소프트웨어 관련 기업의 오픈소스 활용현황과 비즈니스를 분석한 후 기업의 유형별로 어떠한 오픈소스 소프트웨어 비즈니스 모델이 가능한 지를 전략적으로 제시함으로써 오픈소스 공간정보 소프트웨어 관련 기업의 활성화를 도모하고, 나아가 국내 오픈소스 공간정보 소프트웨어 생태계를 활성화하는 기반을 마련하고자 한다.

The purpose of this thesis is to contribute in establishing the objectives of government policies through an empirical analysis on the relational characteristics surrounding the self-employed creative enterprises under the current circumstances where the specific empirical studies on the self-employed creative enterprises haven't been performed. According to the result of verification, the social capitals such as reliability, reciprocity and network are necessary due to the characteristics possessed by the self-employed creative enterprises while the reliability between cooperative enterprises is created and the cooperative relationship continues when the enterprises are faithful to their intrinsic activities such as the improvement of productivity rather than the entrepreneur spirit. Such win-win cooperation was eventually shown as having a positive effect on the performance of enterprises.

Over the years, luxury has built-up a reputation as recession proof industry. Even though the industry growth has slowed down in the mid 2000s, luxury firms have managed to cope with economic contingencies and shortening traditional demand by widening their clientele base to prestige mass consumption ― the “masstige clientele”. Doing so, luxury firms have been pursuing a dual strategy by wooing aspirational consumers as well as their traditional elite customers, thus managing the challenge of handling both a differentiation strategy based on scarcity and uniqueness, and increased volumes of sales. This has been a trend in mature markets such as Europe, the United States and Japan, but was significantly fostered by expanding into emerging markets. Sector specialists thus expect China to remain a major structural growth area in the medium term, where the number of both high-end clients as well as new aspirational consumers will substantially increase and influence firms strategy.

The catching-up process of the emerging economies of Central and Eastern Europe (CEE) towards the average income level in Western Europe has driven the marketing strategies of Western multinational companies (MNC) so far. Particularly, the boom years from 2002 to 2008 with an average GDP growth for the region of more than 6% (Becker et al., 2010) fuelled the notion that soon a large European market with similar demand and market structures will exist that will allow Western MNCs to sell their international brands in a highly standardized way in the whole region. The Great Recession of 2008-09 stopped this convergence process and highlighted the still existing differences in consumer behavior (Schuh, 2012). The recessionary developments in the aftermath of the crisis have shown that this is more of a structural problem than a temporary one (Labaye et al., 2013). The Western firms now have to acknowledge that many product markets are not “structural twins” of Western markets with a strong upper- and mid-price segment but that CEE markets are rather shaped like bottom heavy pyramids. By just transferring brand strategies developed for high-income economies to emerging markets they ignore large segments of the mass market. To tap these market segments MNCs have to think how they can make their products affordable to these lower-income consumers, i.e. bring-ing the purchase of a product within the financial means of a consumer or household. The neglect of low-income segments may be either a deliberate decision based on the well-proven inherent business logic of Western branded good marketers (“stick to our success-ful way of doing business”) or a blind spot in the strategic approach to emerging markets (Sheth, 2011). The purpose of this paper is twofold: first, a case is made for the relevance of affordability concepts to CEE markets; second, three case studies of affordability initiatives of leading fast-moving consumer goods companies are analyzed in order to get a better understanding of how these firms approach the affordability issue and what are the success factors of such strategies in CEE. Most of the existing emerging market literature is dealing with very low income consum-ers in Southeast Asia, Latin America and Africa earning less than US- 2,500 p.a. (Prahalad, 2005; London & Hart, 2011; Khanna & Palepu, 2010). While the coverage of the “bottom of the pyramid” is regarded as an extreme stretch for most Western firms, more attention is paid to the growing middle class in the emerging markets (Court & Narashimhan, 2010). The steady growth of the middle-class in the emerging economies is promising rising sales for the future and at the same time supporting the notion that West-ern MNCs can continue with their business model and just have to “wait for the market”. The rapidly growing middle class consumers in emerging markets include almost 2 billion people with a total spending of US- 6.9 trillion annually which will expand to US-20 trillion within the next decade (Court & Narasimhan, 2010). Surprisingly, lead-ing Western MNCs approach the affordability issues in the context of CEE rather defen-sively and reluctantly (Schuh, 2012). This may be resulting from the belief that the eco-nomic catching-up process will bring CEE consumers to a similar standard of living as in the “old” EU and any investment in products for the lower-segments would be only of temporary value. Therefore, CEE countries are not seen as the typical candidates for affordability strategies. This may be partly true for the most advanced Central European countries and Russia with rapidly rising household incomes in the last decade. But the economic downturn and the following recessionary development has shattered the consumption model that was based to a high degree on credit financing in those markets too. Moreover, studies show that there exists a high share of low-income households and price-sensitive consumers in CEE. According to the “Life in Transition” survey the mid-dle-class ranges from 4% in Albania to 27% in Slovenia – in between you can find Poland with 16% and Russia with 18% (EBRD, 2007). Pfeifer, Massen and Bombka (2007) estimate that 56% of the consumers or 57 million people, in Eastern Europe are low-income consumers (< 10,000 in PPP per year). In addition, in Russia and Ukraine 70% of the populations are falling in this category. A study of Roland Berger Strategy Consultants (2008) on “Consumer Archetypes in CEE” identified seven basic consumer types in CEE. Three out of them – the “self-centered consumers” (18% of population), “minimalists” (14%) and “rationalists” (12%) – can be classified as highly price-sensitive. Together, these three highly price-conscious consumer types make up 44% of the CEE market. What is more, other identified consumer types with less distinct price sensitivity could be taken into account as well. In total, these consumer types whose purchasing behavior is influenced predominantly by affordability amount to 56% of all CEE consumers. Summing up, the studies provide divergent figures of the size of the middle class and low-income segment in CEE. Different methodological approaches, classifications, and data bases are the reasons for these variations (Kharas, 2010). However, the findings show that the market below the middle class in CEE is a large one, accounting for more than 60% of the population of a country. The strategies that are used to address low-in-come consumers are described by the so-called “4 A’s”: affordability, acceptability, availability and awareness (Anderson & Markides, 2007). Affordability as a strategy con-cept can be defined as all measures of a company that aim at bringing the purchase of a product within the financial means of a consumer or household (or business). In the literature you can find different approaches towards this goal. Firms typically start with marginal changes in their marketing strategy (e.g., different packages, single portions). However, to tap the lower-end of these price-sensitive mass-markets and to reach non-consumers of your products changes have to go beyond rebranding and adapted market-ing elements. New business models with deeper and more comprehensive changes in product development and architecture of the supply-chain are needed to be successful in this segment (Johnson, Christensen & Kagermann, 2008). The purpose of the empirical part of this study is to get a better understanding of motives, goals and success factors of affordability initiatives addressing the countries of CEE. A case study approach is the best way to learn about underlying assumptions and considera-tions of managers involved in the decision-making process (Yin, 2009). The cases consist of two parts: a) a general company profile describing businesses, geographic presence and goals; b) the role of affordability for tapping emerging markets and the description of affordability initiatives in CEE countries. Globally active consumer goods companies in the food sector from USA and Western Europe were chosen as target firms: They ex-panded strongly into emerging markets and CEE in the last years, play a pioneer role in tapping low-income markets and exemplify the sought-after strategic constellation for this research, i.e. an MNC expanding from a traditional “premium-position” into lower-price segments. In addition, food companies serving broad segments of the population are faced with social responsibility issues, namely if they legitimately can deny people access to their products. So far three cases of Western companies with an extensive presence in emerging markets are available (see overview in Table 1). The results show that affordability is part of the marketing strategies in CEE of all these selected companies. A considerable share of the product portfolio and overall sales vol-ume in their CEE country organizations stem from affordable products. Higher growth rates of this segment than the overall market prove that there is a demand for this type of products. And it seems that these companies don’t see an insurmountable conflict in pursuing the two-pronged approach as indicated in the literature. All affordability strate-gies are run under a business perspective. They have to contribute to the growth and profitability goals, although social motives are mentioned as strong arguments too. The case of company A nicely shows how the affordability initiative started as a CSR project and then evolved into a business project. During this process they learned that they can make a “sustainable business case” out of it. This step was a break with so far existing concepts in the company, as it involved product development targeted to the demand and financial conditions of low-income households. Country organizations decide individu-ally if and to what degree they use affordability initiatives. In our cases Russian, Polish and Romanian subsidiaries were interested in the introduction of affordable products and looking for support within the group. The establishment of competence centers for affordability initiatives at global headquarters is a clear indication that a central hub is needed which provides basic strategy guidelines, offers assistance in the introduction of such initiatives and spreads best practices in the group. However, differences can be found in the market and branding strategy. While company A is using local brands in combination with the company brand, company C is using a strict two-tier strategy. Inter-national brands are sold parallel to local/regional ones which are used for the entry into the lower-income segment. Company B is covering all price points within a category with the international brand. So the brand stretches from the super-premium, premium and mainstream to the affordability segment. 4,000 “good value for money products” are sold worldwide today, in CEE the affordable category accounts for 25% of total turnover and grows twice as fast as the whole zone Europe. The differences can be explained via the basic approach towards branding: are they following a House of Brands or a Branded House architecture. As far as success factors are concerned all three cases show that the successful introduction of an affordable product range is based on (a) a commitment of the organization to the development of affordable products; (b) deep understanding of consumer behavior, buying patterns, and market situation; (c) utilization of synergies with higher priced brands; (d) focus on volume and scale via covering a large consumer base and (e) radical cost cutting along the whole value chain. In our ongoing research we try to increase the number of companies which run affordability initiatives to be able to cover a greater variety of industry and company types. Our research shows that multi-tier and affordability strategies can be found in other consumer and industrial markets in CEE too. This research shall help to clarify for which type of company it makes sense to ex-pand to lower-income segments. While so far the internal perspective was in the center of our research attention, market and competitive constellations should be covered in the future too.

The objective of the present study is to analyze the relationship of suppliers and customer participation in product development process and effects of such participation on product innovation since it is getting more and more weight in manufacturing companies. It is also aimed in this study to explore if business performance of manufacturing companies might be affected by the suppliers participation as well as product innovation that is realizable by such participation. From the analysis, following conclusions could be drawn: First, suppliers participation in manufacturing companies turned out to have influence upon product innovation (standardized coefficient=0.193, C.R=3.510), implying that nothing is more important than the role of suppliers who have intention to realize innovation through participation in manufacturing companies. Second, the analysis showed that customer participation exercised impact upon product innovation of manufacturing companies (standardized coefficient=0.686, C.R=6.433), suggesting that the more customer participate in product development process of manufacturing companies, the more manufacturing companies could sharpen their competitiveness. Third, it was made known from the analysis that the product innovation thanks to suppliers and customer participation in manufacturing companies could have influence upon their business performance (standardized coefficient=0.762, C.R=7.666), signifying that the product innovation of manufacturing companies might depend on the participation of suppliers and manufacturers and, in turn, could affect their own business performance.

In the policy management of the safety&health, the environment and the quality, the documentation of the management system is required in every international regulatory guides. In case of 3 level classification of the system documents, it generally will be identified such name as the manual, the procedure and the job instruction. Each document has the unique role and usage though, the job instructions, especially, would be developed to support the practical job worker. So, the job instructions should be reflect the latest know-how of the job-handling methods. And that, it should be used at any times by the practical job worker. This study is planned to survey the actual usage status of the job instructions of the domestic enterprises, and tried to suggest the effective way of maintaining the documents.

E-business is rapidly prevailing in our society by increasing of the use of the internet. Therefore the education system of e-business should contain requirements of customers, i.e. various industries. College curriculum should be related to tasks of e-business. This paper deals with e-business tasks that make college curriculum. It surveys the situation of college education and topics in the field of e-business. This research analyzes the needs and opinions of the local area companies. The acknowledgement and realization of e-business implements are surveyed and the education contents for college are researched.

본 연구에서 기업가치의 대용변수로 활용된 투하자산수익률과 재무구조(부채비율)은 정(+)의 관련성을 보이고 있다. 이는 재무적 곤경에 처하기 이전에는 자기자본비용보다 절세효과가 있는 부채의 자본비용이 저렴하기 때문에 기업가치와 재무구조는 정(+)의 관련이 있다 는 정태적 절충이론과 부합되는 결과이다. 또한, 영업수익성(EBITDA/매출), 투자안전성, 총자산 성장률, 순운전자본 그리고 감가상각비는 재무구조(부채비율)와 부(-)의 관련성을 띠고 있다. 이는 성장률이 낮을수록 부채비율이 높다는 Jensen의 부채의 통제가설과 수익성과 현금흐름이 높은 기업은 내부자금조달이 원활하므로 부채비율이 낮다는 자금순위이론에 부합되는 연구결과이다. 연료비, 차입금, 총자산회전율, 금 융비용, 용선료, 유형자산율은 부채비율과 유의적인 정(+)의 관련성을 띠고 있다. 이는 대리이론과 부합되는 결과이며 파산한 H선사처럼 과도한 용선료가 우리나라 외항선사의 재무구조를 압박하는 요인으로 확인하였다.

본 연구는 정기선 해운기업의 고객관계관리의 실제적인 내용을 살펴보고, 이러한 고객관계관리를 촉진시키는 조직의 전반적인 특성들을 고찰하여 조직특성과 고객관계관리와의 관계를 분석하고, 고객관계관리가 조직성과에 미치는 영향에 대하여 실증분석을 실시하였다. 분석결과, 정기선 해운기업의 고객관계관리에 영향을 미치는 조직특성은 시장지향성과 최고경영자의 지원으로 확인되었으며, 고객관계관리는 종업원만족도, 서비스경쟁력 향상, 재무적 성과, 그리고 고객만족도와 재구매의도에 유의한 영향을 미치는 것으로 확인되었다. 본 연구는 정기선 해운기업의 고객관계관리를 전사적 차원에서 조직문화와 관리체계 등의 조직특성들과 연계되어 시행되어야 한다는 것을 제시하였으며, 이러한 조직특성들을 바탕으로 한 고객관계관리 전략이 정기선 해운기업의 조직성과와 고객차원의 만족도 및 재구매의도의 전반적인 경영성과에 영향을 미치게 된다는 것을 실증함으로써, 정기선 해운기업의 고객관계관리를 해운기업 및 고객 관점에서 종합적으로 조사 분석하였다는데 연구의 의의가 있다고 하겠다.

디자인적 사고는 오늘날 모든 분야에서 디자이너와 같은 사고가 필요하다는 이론이다. 따라서 ‘디자인 경영’ 보다는 ‘경영 디자인’에 좀 더 가까운 개념이라고 할 수 있다. 본 논문에서는 사례를 토대로 디자인적 사고가 오늘날 국내 비즈니스에 주는 영향과 효용성에 대한 연구를 진행하고자 하였으며. 그리고 창조적 혁신을 위한 하나의 방법론으로써 디자인적 사고의 가능성을 타진하고자 하였다. 본 논문의 현대카드, 서울아산병원, Haatz 등 국내 기업의 디자인적 사고 활용 사례 분석 결과를 토대로 정리하면, 국내 조직에도 디자인적 사고의 주요 요인으로 꼽은 4가지, 고객 경험적 가치 부여, 고객 중심 접 근, 강한 리더십, 조직 환경 조성이 올바르게 적용된다면 목표를 위해 다양한 방향에서 새로운 마케팅 실시가 가능해지고 소비자의 니즈 이상의 경험과 관례적이었던 불합리함과 불편함이 개선되어 디자인적 사고가 충분히 성공적인 현대 경영 운 영에 가능성을 보였다고 평가할 수 있다.