이 연구의 목적은 해양안전을 위해 해양수산부와 KCG 등에 분산되어 있는 해양안전 집행업무를 효율적으로 운영하는 방안을 살펴보는 것이다. 일반적으로 해양사고는 세월호 사고, 서해훼리호 사고, 태안 허베이 스피리트 오염사고 등에서 알 수 있듯이 인명, 재 산, 해양환경 등에 막대한 피해는 물론 재난으로 확대되는 경향이 있어 사고를 예방하는 근본적인 대책이 필요하다. 그런데 우리나라는 대형사고가 발생하면 단편적인 땜질식 처방만 해 왔으며, 세월호 사고 이후에도 관계자 처벌을 위한 후속조치에만 치중하고, 주요 해양선 진국에서는 당연시 되고 있는 ‘해양안전 집행업무 일원화’ 같은 근본적인 대책은 거론조차 제대로 되지 않고 있다. 이에 크고 작은 후진 성 사고는 끊이지 않고 있으며, 선박의 대형화·고속화·노후화, 선원의 자질저하, 선박통항량의 증가, 해양레저의 발달, 해양안전업무의 이 원화로 인한 비효율성 등으로 대형 해양사고, 후진성 사고의 개연성은 더욱 높아지고 있는 것이다. 따라서 해양안전 관련 선행연구 검토, 주요 해양선진국의 사례 및 VTS의 일원화 사례 등을 토대로 해양안전과 직결되는 내항선 안전관리·PSC·항로표지관리 등의 해양안전 집 행업무의 효율적인 운영방안을 제시한다.

Supply chain management can be defined as an information system that connects the inside and outside of a company. Its purpose is to systematically and strategically manage the flow of information, resources and services to improve the long-term performance of the entire organization, including individual companies connected to the supply chain, and the quality of service provided to customers. The ultimate goal of SCM is to create synergy through organic integration of supply and demand based on cooperation and collaboration with stakeholders in the supply chain. This study is based on the hypothesis that the company's management performance will improve as the level of SCM improves. Most of the previous studies dealt with the relationship between corporate performance and SCM in the IT area. In this study, research was conducted through human capacity with IT system. The causal relationship was demonstrated, and there was a difference in the perception of the results of this study depending on whether or not smart factories were consulted in the era of the 4th Industrial Revolution. There is a need to examine the links between management's value chain and its causal relationship.

Protecting and preserving the natural and environmental treasures of Jeju Island is, eventually, the collective responsibility of the people of Jeju, all levels of the government, corporate and the environmental NGO sectors. Jeju Island has a vibrant environmental NGO sector with about 80 NGOs providing a variety of active environmental services. All efforts and services to conserve the environment of Jeju Island for the benefits of future generations need to be galvanized within the overarching environmental governance where all three sectors actively participate and make collective decisions within the three key elements of sustainable development: people, planet & profit. The key ingredient for promoting networking and collaborative opportunities between environmental NGOs, government entities and corporations is to improve their trust on one another. Given the current status of environmental NGOs - governments - corporations relations, it will take time to develop such trust, but if small measures are undertaken, mutual understanding & respect between the leaders of NGOs, government and corporations will grow and eventually result in mutual trust.

The purpose of this research is to examine the mediating effect of enterprise competitiveness on the relationship between operational service quality management and customer perception level of freight forwarders’ services in East Coast region of Peninsular Malaysia. Data were collected from 106 customers of freight forwarders through accessible random sampling method. Usable data were analyzed through Partial Least-squares Structural Equation Modeling (PLS-SEM) approach using Smart PLS-SEM software version 3.2.8. The validity of the survey questionnaire was confirmed using content validity, structural validity and expert validity. The results revealed that operational service quality management influences customer perception toward service providers’ services. Meanwhile, enterprise competitive mediates the relationship between operational service quality management and customer perception on service providers’ services. The enterprise competitiveness was found to be a driver for better customer perception on freight forwarder service providers. Besides, it has a strong mediating effect which ultimately effect on both customer perception level of satisfaction and could enhance customer perception on operational service quality management through words of mouth. These findings would therefore offer the freight forwarders’ management teams a new perspective in developing a better operational service quality management strategies and practices with emphasis on enterprise competitiveness. It also demonstrates the significance of enterprise competitiveness in donimating towards consumer perception in service preference and future repurchase intension.

본 연구에서는 항로표지 시뮬레이터에서 구축된 항로표지 데이터베이스를 쉽게 관리하고 활용할 수 있는 방안과 항로표지 배치에 대한 의사결정을 지원하기 위한 방안을 모색하고자 하였다. 시나리오와 같은 계층 구조와 이력카드, 상태 부여 등을 통해 항로표지 데이터베이스를 관리하는 방안을 검토하고 항로표지 배치안에 대하여 시각적, 청각적, 정량적인 검증을 할 수 있도록 돕는 항로표지 운용 소프트웨어를 구현함으로써 본 연구의 목적을 달성한다. 항로표지 운용 소프트웨어는 항로표지 신설, 이설 등과 같이 자유로운 제어뿐만 아니라 조건 검색, 가상운항 및 정량 평가 결과 전시 등의 다양한 기능을 통해 항로표지 배치계획에 대한 의사결정을 돕는다. 이를 활용하여 여러 설계안에 대해 선박이나 선원에게 미칠 수 있는 영향을 예측하거나 설계안의 효율성 및 적절성 여부를 판단하는데 도움을 주고, 수월해진 검증 방법을 통해 더 다양한 설계안을 비교할 수 있기 때문에 항로표지 설계 및 배치 계획 시에 발생 할 수 있는 실패비용과 항로표지 관리비용을 감소시킬 것으로 기대된다.

PURPOSES: Regional offices of the Ministry of Land, Transport and Maritime Affairs use a computerized system called KAMIS so as to manage road equipment systematically. Road agencies can record number of operating days by equipment, actual working hours, accumulated operating hours (or distance) by equipment, and operating cost. However, KAMIS does not provide critical information, although it is strongly related to efficient road management equipment operation. In other words, road agencies do not know whether they have sufficient equipment to handle their actual work. METHODS: Therefore, this study suggests a methodology to evaluate for operational efficiency of road management equipment using analytical hierarchy process(AHP). First of all, estimated weights related criteria can be produced by AHP, and then use operational history by pieces of equipment. RESULTS: Results show that importance of management work can differ from weather conditions through five areas. CONCLUSIONS: Commonly, this results can imply to help save money for the purchase and maintenance of road management equipment, and they would improve the functional performance of KAMIS.

An attempt was made to stimulate future research by providing exemplary information, which would integrate published knowledge to solve specific pest problem caused by resistance. This review was directed to find a way for delaying resistance development with consideration of chemical(s) nature, of mixture, rotation, or mosaics, and of insecticide(s) compatible with the biological agents in integrated pest management (IPM). The application frequency, related to the resistance development, was influenced by insecticide activity from potentiation, residual period, and the vulnerability to resistance development of chemical, with secondary pest. Chemical affected feeding, locomotion, flight, mating, and predator avoidance. Insecticides with negative cross-resistance by the difference of target sites and mode of action would be adapted to mixture, rotation and mosaic. Mixtures for delaying resistance depend on each component killing very high percentage of the insects, considering allele dominance, cross-resistance, and immigration and fitness disadvantage. Potential disadvantages associated with mixtures include disruption of biological control, resistance in secondary pests, selecting very resistant population, and extending cross-resistance range. The rotation would use insecticides in high and low doses, or with different metabolic mechanisms. Mosaic apply insecticides to the different sectors of a grid for highly mobile insects, spray unrelated insecticides to sedentary aphids in different areas, or mix plots of insecticide-treated and untreated rows. On the evolution of pest resistance, selectivity and resistance of parasitoids and predator decreased the number of generations in which pesticide treatment is required and they could be complementary to refuges from pesticides To enhance the viability of parasitoids, the terms on the insecticides selectivity and factors affecting to the selectivity in field were examined. For establishment of resistant parasitoid, migration, survivorship, refuge, alternative pesticides were considered. To use parasitoids under the pressure of pesticides, resistant or tolerant parasitoids were tested, collected, and/or selected. A parasitoid parasitized more successfully in the susceptible host than the resistant. Factors affecting to selective toxicity of predator are mixing mineral oil, application method, insecticide contaminated prey, trait of individual insecticide, sub-lethal doses, and the developmental stage of predators. To improve the predator/prey ratio in field, application time, method, and formulation of pesticide, reducing dose rate, using mulches and weeds, multicropping and managing of surroundings are suggested. Plant resistance, predator activity, selective insect growth regulator, and alternative prey positively contributed to the increase of the ratio. Using selective insecticides or insecticide resistant predator controlled its phytophagous prey mites, kept them below an economic level, increased yield, and reduced the spray number and fruits damaged.

This study aims to examine the relationship between total quality management(TQM) practices and operational performance perceived by employees who are in different functional organization types, R&D function and Non-R&D function organization in manufactur

This study aims to examine the relationships between total quality management(TQM) practices and operational performance perceived by employees who are in different organization types, R&D organization and Non-R&D organization in manufacturing companies. Operational performance is defined as the degree of operation efficiency in the perspective of quality, delivery, and cost. Our study showed that the degree of TQM practice has significant difference in organization type. In case of R&D organization, the categories of customer focus and process management were the strongest significant predictors of operational performance. Therefore, the optimal TQM practices for R&D organization can be obtained in consideration of customer focus and process management.

The objectives of this study were to analyze customer satisfaction by operational characteristics in business & industry foodservice operated by contracted foodservice management company. The instruments were developed by reviewing literatures on customer satisfaction and by intervewing with managers, employers and customers. A total of 1000 questionnaires were hand delivered at the ten contracted foodservice operations by designated coordinators. A total of 833 questionnaires were usable; resulting in an 83.3% response rate. Statistical data analysis was completed using the SAS 6.04 for description, T-test, ANOVA. Overall customer satisfaction score for office building foodservice was significantly higher than those for manufacturing company foodservice. As for the type of management contracts, overall customer satisfaction score for management fee contracts was significantly higher than those for profit and loss contracts. With regard to payment method, overall customer satisfaction score for meal card was higher than those for POS system. Concerning the categories of service, overall customer satisfaction for combo-tray service was higher than those for cafeteria-tray service and partially self-service. As for types of menus, the score of overall customer satisfaction was not significantly different between cafeteria menu and double choice menu.

The comprehensive rural village development projects (CRVDP) have been carried out as the core one of the rural development schemes in Korea since 2004. CRVDP included the various rural experience programs to increase rural income and in order to promote rural community development in the project area. This study analyzed the operating management conditions, types and characteristics of the rural experience programs targeting the 168 CRVDPs have been completed so that the recommendations and lessons which were found the usefulness, challenges and improvements to the CRVDP can be provided to be better the same kinds of rural development projects. We identified the relationships between performances such as increasing village income and utilization of rural amenity resources to the CRVDP and operational management types of the rural experience programs as well. Employing principle component analysis and cluster analysis technique, this study found 5 clusters of rural experience programs among 168 CRVDPs. The results of analysis of variance indicated that there were significant the mean differences between clusters such as the utilization of rural amenity resources(0.01), income of rural experience programs(0.1). According to the result of the Chi-squire test, there was very significant differences between internet homepage operation and clusters(0.01). Finally, the analysis of covariance about the income of rural experience programs showed that there were significant the mean differences between clusters(0.05).

본 연구는 수목원의 역할과 기능이 상대적으로 미흡한 학교수목원의 활성화를 위해 DHP기법을 이용하여 관리‧운영에서의 내‧외부적 주요 장애요인을 규명하고자 수행되었다. 조사는 관련된 전문가 15명을 대상으로 3차에 걸쳐 델파이 설문을 진행하였으며, 계층분석법(AHP)을 이용하여 결과를 도출하였다. 분석결과, 델파이 조사를 통하여 내부적 장애요인으로 ‘관계자 및 관리자의 관심부족’, ‘전문 관리자의 부재’, ‘내향적/폐쇄적/소극적 자세’ 등을 포함한 7개 요인이 도출되었고, 외부적 장애요인으로 ‘지원 및 운영예산 부족’, ‘관련제도 및 지원책 미비’ 등을 포함한 3개 요인이 도출되었다. 상대적 중요도 및 우선순위는 상위계층(1계층)에서는 ‘내부적 요인(0.797)’, 하위계층(2계층)에서는 내부적 요인의 ‘관계자 및 관리자의 관심부족(0.278)’, 외부적 요인의 ‘지원 및 운영예산 부족(0.549)’이 높은 상대적 중요도 및 우선순위를 보인 것으로 분석되었다. 따라서 학교수목원이 활성화되기 위해서는 학교 관계자 및 관리자의 적극적인 관심과 예산지원, 관련 정책개선 등의 내‧외부적 노력이 우선 수반되어야할 것으로 사료된다.

The purpose of this research was to investigate and analyse how Community Forest Initiatives as urban fringe management initiatives made alliances with a variety of interest groups, enrol them in the urban fringe management processes using the Actor Network Theory. The Thames Chase Community Forest Initiative was selected and its area of operation included a 97 km2 area of green-belt area in East London. It was a instrument far improving and protecting the unique characteristics of the countryside landscape from urban developments as well as evaluating the impact of forestry inclusion in land use planning in the urban fringe. It was operated through a tiered structure comprising the Thames Chase Joint Committee and the management team. They employed a variety of devices to speak with one voice to bring about an effective operation process and to secure the enrolment of a variety of interest groups in its operational processes. Of note, the initiative's actor network impacted on improvement to and management of the countryside landscape despite not owning any land itself. As a result, when urban fringe management initiatives will be launched in South Korea to achieve a more effective and efficient urban fringe management, local councillors and representatives from public and non-government bodies should be more responsive to local communities' views and needs and work more vigorously on their behalf through lobbying, seeking media support, and so on. Moreover, better understanding and communication between local authorities' officers and management initiatives' teams are essential to avoid duplication of work practice.