지난 20여년 동안 글로벌화의 진전으로 중소기업의 해외진출의 중요성이 높아지면서 중소기업의 국제 화에 관한 연구관심이 지속적으로 증가되고 있다. 여기에는 수출관련 연구, 국제화 결정요인 연구, 국제화 과정 연구, 그리고 국제화 성과에 관한 연구 등이 있다. 이 가운데 중소기업의 국제화 결정요인에 관한 연구가 중심적 위치를 차지하고 있다. 나아가, 중소기업의 국제화가 경영성과와 어떤 관계를 가지는가에 관한 연구관심 역시 크게 확산되고 있다. 한편, 최근 10여년 동안 중앙정부는 혁신적인 기술이나 상품 혹 은 경영기술의 개발 또는 도입을 통해 수익을 창출하는 혁신형 중소기업을 적극적으로 육성해 오고 있다. 혁신형 중소기업의 경우 차별화된 기술역량을 바탕으로 국제화를 전향적으로 추구할 가능성이 높으므로 이들 기업에 관한 국제화 결정요인에 관한 실증연구가 필요하다. 이에 본 연구에서는 혁신형 중소기업의 국제화 결정요인을 실증적으로 규명하고자 하였다. 구체적으로 는 혁신형 중소기업의 기업가정신, 기술역량, 그리고 국내시장 환경이 국제화에 어떤 영향을 미치는지를 알아보고자 한다. 나아가 혁신형 중소기업의 국제화가 성과에는 어떤 효과를 가지는지를 규명하고자 한다. 233개 혁신형 중소기업으로부터 설문자료를 수집하여 분석한 결과 혁신형 중소기업의 기업가정신, 기 술역량, 그리고 국내시장환경 모두 국제화에 긍정적으로 유의한 효과를 가지는 것으로 나타났다. 그러나 혁신형 중소기업의 국제화는 순이익증가율에는 긍정적인 영향을 미치는 것으로 나타났으나, 영업이익율 에는 유의한 영향을 미치지 못하는 것으로 나타났다. 이와 같은 연구결과를 바탕으로 이론적 및 실무적 시사점들을 제시하였다. 나아가 본 연구의 한계점 및 향후 연구방향에 대해서도 논의하였다.

Productivity improvement is one of the important goals which firms’ technology developments aim at. Firms’ improved productivity from technology development means that their inputs can produce more outputs through technology development, which makes firms’ productivity improvement from technology development more and more important in the age of technology advance and convergence like today. This research empirically analyzes the influence of the external technology collaboration network diversity on the productivity improvement of the small and medium-sized enterprises (SMEs) from technology development and the moderating effect of the chief technology officer (CTO)-driven technology development on this influence. This study constructs the research model reflecting the moderating impact of the CTO-driven technology development and tests it with the ordinary least squares regression through the IBM SPSS version 23 by using the 2,000 data about South Korean SMEs. This research empirically reveals two points. One is that SMEs’ external technology collaboration network diversity has a positive influence on their productivity improvement from technology development. The other is that the positive effect of SMEs’ external technology collaboration network diversity on their productivity improvement from technology development is moderated by the CTO-driven technology development. The two points revealed in this study present two meaningful implications in not only the practical but also academic point of view. The practical implication is that it is effective for SMEs to use CTOs in increasing their productivity improvement from technology development. The academic implication is that making technology collaboration with more diverse external partners can increase SMEs’ productivity improvement from technology development.

Today, the management environment of the manufacturing industry is faced with drastic changes. The manufacturing industry is planning to innovate for itself via upgrading manufacturing technology and securing manufacturing competitiveness through 'Industry 4.0' and 'Manufacturing 3.0' strategies combined with ICT (information and communications technologies) for smart factory construction. In addition, as the era of the fourth industrial revolution began, the smart factory is emerging as a new paradigm that can lead to new changes in the manufacturing industry and achieve sustainable development. However, most of SMEs (small and medium-sized manufacturing enterprises) in Korea have very low technology, investment capital and expertise for smartization, and the level of informatization is so low that they cannot build basic systems such as a management module of production records. Therefore, this study proposes a framework that integrates cloud-based production data management and production scheduling with intuitive rules for smart production site management of SMEs. The main features of the proposed framework for SMEs are as follows: 1) the collection and management of production data using the cloud system; 2) operation management using intuitive heuristic algorithm; 3) production scheduling through timing constraints-based simulation.

베트남은 풍부한 노동력을 바탕으로 빠르게 경제가 성장하고 있다. 국내 물류기업은 해외시장 진출을 위해 노력하고 있다. 해외 물류기업도 베트남 시장에 진출하면서 물류 네트워크를 확대해 나가고 있다. 이러한 상황에서 국내 물류기업들도 기회를 포착하여 베트남 시 장에 진출할 필요성을 실감하고 있다. 본 논문에서는 모방전략을 이용하여 국내 중견중소 물류기업의 베트남 물류시장 진출 전략 수립에 목 적을 두고 있다.

Smart Manufacturing Factory is a paradigm of the future lead to the fourth industrial revolution that led Germany and the United States. Now the automation of the production facility and won a certain degree, and through the process of integrating the entire process, including planning, design, distribution of information and communication technology products in emerging as a core competitiveness of the national economy. In particular, the company accelerated the smart factory building in order to improve the manufacturing industry, cost savings and productivity simply to incorporate internet of things(IoT),Robot, artificial intelligence, big data technology as a factory automation level of sophistication of the system and out to progress to the level that replaces human labor have. In this we should look at the trend of promoting domestic and foreign factories want to present these smart strategies for Korea.

This study empirically analyzes the effect of IT SME ventures’ external information network diversity on their production period reduction and productivity improvement generated from technology development. This research constructs a mediating model based on the open innovation perspective and tests it with the 138 samples of South Korean IT SME ventures based on the ordinary least squares regression. This research is expected to make a good contribution by shedding a new light on the following three points about the critical role of IT SME ventures’ external information network diversity in increasing their production period reduction and productivity improvement generated from technology development which has scarcely been illuminated in the extant studies in the field of the management of technology for SMEs. First, IT SME ventures’ external information network diversity positively influences their production period reduction. Second, the external information network diversity positively influences IT SMEs’ ventures’ productivity improvement. Third, IT SME ventures’ production period reduction partially mediates the influence of IT SME ventures’ external network diversity on their productivity improvement. These three fresh points are expected to provide useful theoretical and practical implications. Related to the theoretical implication, this research provides a fresh implication that IT SME ventures’ external information network diversity positively influences not only their production period reduction but also productivity improvement generated from technology development. Concerning the practical implication, this study suggests that the CEOs in IT SME ventures make strategic efforts to use more diverse external information sources in order to increase their production period reduction and productivity improvement generated from technology development.

This study aims to analyze the performance of the beneficiaries of the SMEs(Small and Medium Enterprises) support project that has been handled online on the 'BizOK System', which is the integrated support system for SMEs in Incheon, by comparing before and after receiving support. Various performance indicators can be used, but this study used the rate of increase in sales, exports and employed manpower collected by the 'BizOK System'. Moreover, to analyze the trend of business performance by corporate feature, this study grouped the businesses into 7 categories including sales, business history, number of employees and capital. The results of this study are expected to be used in drawing implications for business support policies by utilizing them as basic data for enhancing efficiency of the support project and establishing corporate policies.

In unlimited competition era changed rapidly, productivity improvement and raw cost reduction by working improvement are very important for the survival of middle and small-sized companies. At this moment, middle and small-sized companies are cleary important in domestic industry. Therefore, this researcher applied TPS(Toyota production system) 7 wastes by experiment planning method for wastes of lots of working processes at the manufacturing site of automobile assembly manufacturing company, D company, analyzed current system of D company applied so as to verify if value creation works and factors were minimized during the production and drew results by analyzing experimental planning for analyzing waste elimination.

최근 특허권 행사에 있어 특허침해소송 남용 등 법제도의 미비점을 악 용하는 지식재산권의 부당한 행사에 관한 규제를 통하여 건전한 기업활 동에 장애가 초래되지 않도록 제도적인 방안을 마련하는 연구가 활발하 다. 특히 NPE가 행사하는 특허침해소송의 새로운 유형으로 등장한 특허 사나포선 이 문제로 부각되고 있다. 이러한 경쟁법 연구의 일환으로, 본 연구자는 구체적으로 대기업에 비해 특허침해소송 관련 대응력이 부족한 중소기업을 대상으로 한 특허관리전문회사(NPE)의 특허 사나포선 행 위를 규제할 수 있는 방안을 검토해 보고자 한다. 특허 사나포선(Patent Privateering) 이란 제조기업이 스스로 제조나 서비스 활동을 하지 않는 NPE에게 경쟁 제조기업을 상대로 기만적인 특 허주장이나 기회주의적 특허주장을 하도록 하여 금전적 이익을 추구하거 나, 제조기업이 NPE에게 자신의 특허를 매각하고 제조기업의 경쟁기업 을 상대로 당해 특허권을 주장하여 금전적 이익을 얻을 수 있도록 하는 전략적 특허거래를 의미한다. 즉, 특허 사나포선 은 NPE의 다양한 형태 중, 공격적 NPE의 비즈니스 모델로서, 본고에서는 이런 행위를 경쟁법 차원에서 규율할 수 있는지, 있다면 어떤 기준으로 제한할 것인지를 연 구하였다. 이를 위한 해결 논리로 eBay판결에서 등장한 반박 가능한 추정 (rebuttable presumption) 개념을 확장 적용하여 경쟁법 및 특허법 등 과의 관련성을 검토하고, NPE의 특허권 남용행위로부터 소송능력이 미 약한 중소기업을 보호하는 제도적 장치를 대안으로 제시하여 국내 유망 기술을 보유한 중소기업들의 시장 경쟁력 확보와 해외 진출을 위한 법적 보호 및 대응책 마련에 일조하려 한다.

To promote the efficiency of production process of small and medium sized company, government conducts production information business that collects and analyzes information of production field automatically and helps process' controlling and supervising by supporting costs of purchase, installment, etc. of hard-software and network related to middle and small sized company intending e-Manufacturing of production field with computer and information & communication network. As a result, the number of middle and small sized companies that introduce and manage production information system is increased. Therefore, the purposes of this research are to arrange contents of production information system introduced to solve current problems of middle and small sized companies and analyze effects of small and middle sized companies' introduction through example companies.

The organization which is does sale activity in 21c, face a radical environment changes and high competition. To overcome from these situation, employee who is does sale in field are important to set sustainablity to the organization. A sales person is one of member in organizations, so they have a relation with other employee in process of job. To increase there performance and satisfaction, LMX is focused by many researchers. LMX can increase job satisfaction which can increase job performance thought organizational justice. And career of employee can has moderate effect between LMX and organizational justice. To figure out casual relationship among factors, researcher conduct a empirical analysis use 210 samples from SME saleman. Result of empirical study show us every hypothesis which researcher set up has supported. Based on this result, reseacher provide manageric implications and conclusions

The purpose of this study is to present a business strategy plan to increase organizational effectiveness of small and medium-sized enterprises. The research investigated in the level of human resource activity, such as recruitment, education, evaluation, compensation and development for the employees and executives who are working at small and medium-sized enterprises where located in Busan and Gyongnam province. With this, the research carried out actual proof analysis on the level of human resource activity effects on organization effectiveness like job satisfaction and organizational commitment. The following implications can be acquired from the result of multiple regression analysis on the 201 employees of small and medium enterprises. First, small and medium-sized enterprises should carry out human resource management activities and improve research and development capacity to enhance organization effectiveness. Second, in order to improve job satisfaction of the members of small and medium-sized enterprises, the management should concentrate on recruitment activity and reward maintenance management activity and come up with strategies to enhance learning ability and external network ability. Third, in order to enhance organizational commitment of the members of small and medium-sized enterprises, recruitment activity, training activity, and reward maintenance management activity should be carried out and the management should come up with strategies to enhance learning ability and external network ability. In this research, the objective was only to find out antecedents of organization effectiveness, but considering that causality might arise among the antecedents, in the studies hereafter, the verification on the structural relationship of various factors will be needed.

기술이 발달하고 기업환경이 급변하면서 중소기업의 기술혁신활동에 있어 지식서비스를 효과적으로 활용하는 것에 대한 사회적 요구가 급증하고 있다. 현재 지식서비스 의 형태로 중소기업에 제공되고 있는 서비스의 경우 창업지원, 연구개발 기획, 연구개발 수행, 기타 지원서비스에 이르기까지 중소기업 현장에서 일어나고 있는 기업 활동의 다양한 활동을 광범위하게 포함하고 있다. 이러한 지식서비스의 제공 현황과 범위는 지식서비스를 지원하는 기관의 특성에 따라 다소 차이를 보이고 있으나 대부분 핵심 서비스의 제공 측면에서는 유사한 성향을 보이며, 이는 각 지원기관의 특성에 따른 차별화가 부족하다는 것을 시사 하고 있다. 그러나 지식서비스 제공 기관이 기관 특성 및 역량에 맞는 효과적 서비스를 제공 하기 위해서는 핵심 지식서비스를 발굴하고 이를 중점적으로 제공하는 것이 필수적으로 요구된다. 따라서 본 연구에서는 다양한 중소기업 정책 및 지원사업을 제공하고 있는 KISTI 중소기업지식본부를 대상으로, 중소기업에 제공되어야 할 가장 적합한 지식서비스를 탐색하고, 핵심 지식서비스를 도출하며, 도출된 핵심 지식서비스에 대한 구체적인 서비스 모델을 제안하고자 한다.

The quality of service in ERP services is a key issue in innovating the ERP performance as an IT service for corporations. Currently, most of the research works for this area are based on the existing quality models such as SERVQUAL, which are said not to measure service quality properly. Also, it does not consider the factor of the system acceptance, which is thought to be closely related to the quality of service in this type of IT services. Therefore, a research model is required, which can address the issues related to the ERP service quality measurements. In this paper, new research models have been proposed, and empirical data obtained from SME’s ERP users have been applied to the proposed model to analyze the causal relationship between quality factors and to identify the most suitable quality measures. Also, the relationship between the service quality and the system acceptance was analyzed using a combined model. The results show that factors such as productivity and convenience affects the quality mostly and that the most appropriate measure for the service quality of ERP service is satisfaction. Also, for the system acceptance, the ease-of-use is the main factor. And, the service quality and system acceptance shows a strong correlation. This means that, in order to enhance the quality of ERP services, the service provider needs to provide customers with productivity-enhanced user-friendly IT services and active product support. The work of this research can help to improve the service quality and the user acceptance of ERP services and to lead further research works in this area.

Product liability (PL), which began enforcement in 2002, refers to the legal responsibility of the manufacturers or sellers (wholesales or retailers) for the property damage or bodily harm caused by their product. With a strong enforcement of the Product Liability (PL) Act, companies are required to structure and operate a response system to defend or prevent product accidents efficiently, but small and medium enterprises (SMEs) are unable to respond more aggressively due to limitation of management resources. In this manner, it is important to develop response strategies for SMEs to efficiently cope with the PL Act. In this paper, the PEST (Political, Economic, Social, and Technological) analysis is performed to reveal the impact of the PL Act on SMEs in macro-economic point of view. To formulate SME’s PL response strategy, SWOT analysis is performed to categorize each factors from PEST analysis and AHP is applied to identify the intensities of SWOT factors. The prioritized SWOT factor, results of PEST-SWOT-AHP analysis, are used to formulate SME’s PL response strategies. The study results are briefly summarized as follows. To reduce product defects, it is necessary for SMEs to formulate PL response strategies for each phase of the product life cycle by continuously collecting and analyzing PL cases in the same industry or for similar products. In addition, SMEs should invest more technological effort to ensure product safety. Further, SMEs should spread PL awareness to all staff members by training internal PL experts. Moreover, a SME should enroll in PL insurance and spread this information to its customers so that they become aware that the company is proactively conforming to the PL law.

본 연구는 정부의 중소기업 R&D 지원 사업에 대한 효과를 개별 사업체 수준 자료를 활용하여 추정하였다. 2010년도 정부 R&D 지원 사업에 참여한 업체의 기술성과, 민 간 R&D 유인효과, 고용효과를 사업체 수준에서 분석하였다. 본 연구의 결과는 다음과 같다. 첫째, 정부의 중소기업에 대한 R&D 투자(규모 및 건수)는 국내 특허 등록 실적에 정(+)의 영 향을 미치는 것으로 나타났다. 특히 국내외 특허 등록 실적은 자산규모가 큰 사업체일수록 많은 것으로 나타났으나, 정부투자 연구사업 주관업체의 기술성과는 공동⋅위탁⋅참여업체 에 비해 오히려 낮은 것으로 추정되었다. 둘째, 정부의 R&D 정책은 민간 R&D 인센티브와 보완적 기능을 가지고 있는 것으로 추정되었으며, 정부 R&D 투자 1% 증가는 사업 종료 후 민간업체의 R&D 지출을 비탄력적으로(0.193～0.245%) 증가시키는 것으로 나타났다. 셋째, 정부의 R&D 지원이 참여기업의 고용 성장에 기여한 것으로 나타났다. 특히, R&D 지원의 고용에 대한 성과가 기업규모 및 기술수준별로 차이를 보임에 따라 정부의 R&D 정책에 있어 기업의 특성을 고려한 차별적 지원이 필요하다.

Most Korean companies in the fashion industry are SMEs, and the role of the CEO and management ownership is important for enhancing the firm’s competence and developing strategies. The study aims to examine the effect of management ownership on company financial growth. In particular, the study focuses on the moderating effect of company age and size on Korean fashion SMEs’ financial outcomes. Financial data based on company financial statements from 2012 to 2014 was collected by the Data Analysis, Retrieval and Transfer System of Korea’s Financial Supervisory Service. A total of 295 companies’ (domestic fashion businesses) data was analyzed by the bootstrap method. The median sales value in the financial year 2014 was 47,492,403,958 KRW, and the company size was divided by it. The companies were in business for an average of 20 years. According to the results, the management ownership had a negative effect on Compound Annual Growth Rate (CAGR) for the three-years, and the relationship between the two variables was moderated by company age. Additionally, the interaction effect of management ownership and company age on 3-CAGR was also moderated by company size. When the companies had spent only a few years in business, a negative effect of management ownership for small firms and a positive effect of management ownership on financial growth for medium firms were found. These results suggest that small companies starting business need to manage their company governance structure to make flexible decisions, and after retaining financial growth, the companies can expand their businesses based on strong ownership.

This study with the aim to develop a system that can be objectively measured and evaluated as a scientific support and of R&D. To this end, this study aimed at companies participating in the development of national technology transfer support program for SMEs examined the factors affecting performance. By developing metrics that meet the business objectives refer to the applicable national and international case studies and literature reviews, etc. In order to achieve the systematization of technology evaluation index, which was selected indicators. To evaluate the weight through the duality comparing selected indicators in order to take advantage of the AHP analysis conducted targeted surveys.