The purpose of this study is to investigate children's satisfaction with side dishes served in elementary school food service program in Seoul area. Two hundreds and thirty two children participated in this study through a questionnaire developed by the researchers. Conclusion drawn from the results of this study is that there seems no significant problems in school food service program since children are generally satisfied with food provided by school. However, minor problems such as hot and salty food, inappropriate temperature of warm dishes, and excessive amount of food, need to be improved through a newly developed menu, cooking method, and food distribution method.

The purposes of this study were to investigate the patient satisfaction with physical therapy services and find the related factors to patient satisfaction. In this study, three hospitals were selected at large, middle, small city. Ninety subjects (53 males, 37 females) who had received physical therapy service were participated in this survey. Survey data were collected by a written questionnaire. The patient satisfaction scale had a good reliability (Cronbachs alpha=.9134). The collected data were analyzed by t-test, ANOVA, and Kruskal-Wallis. The scores of patient satisfaction with physical therapy services at large, middle, and small city were 79.67, 76.23, and 86.33 respectively. The score of patient satisfaction at small city was significantly higher than middle and large city (p<.01). There was no significant difference in patient satisfaction with physical therapy services according to gender, age, education years, occupation, marital status, religion and average monthly income. Further studies are needed to identify which specific factors are related to patient satisfaction with physical services. This information will be useful in improving the patient satisfaction.

On this research, recognizing that ship inspection is closely related in improving ship safety', the importance of active quality managements of ship inspection has been notified. This paper aims to explore effective ways to improve inspection service and develop customer-centered inspection administration, by carrying out a case study on K Company. The methods applied for this research project are as follows, 1) sector-based examination of the existence of the ISO 9001 system; 2) evaluation of the operation of the system; 3) conduction of a survey questionnaire with the participation of all staff and inspection companies to analyze customer satisfaction of their inspection service, and 4) statistical analysis of the data collected from the survey questionnaire.

본 연구는 안정을 구매한 사합들 중 2 회 이상 구매 경험이 있는 187명올 대상으로 설문조사 하였으며 구매 안경원의 만족정도 재구매의도， 이용형태 등을 분석하여 안 경원의 경영자의 고객만족경영에 도움이 되는데 연구의 목적이 았다. 연구의 결과는 다음과 같다. 1. 대부분의 구매 고객은 안경원의 서비스에 대하여 만쪽하였으나 다수의 고객은 검안의 정확성에는 만족하지 않았다. 2 구매고객의 대다수가 재구매의도률 밝히고 있으나 구전에 의한 홍보효과는 많지 않은 것으로 나타났다. 3. 조사대상고객 중 67명이 이용 안경원올 변경한 경험이 있으며 이을이 말하는 변 경이유는 불친절한 안경사 9명 03.0%) ， 불친절한 서비스 13 명 08.8%) ， 불편한 안경 23 명 (33.3%) ， 불편한 접근성 19명 (27.5%) ， 기타 (7.2%) 로 나타났다. 또한 그들이 디-사 톨아옹 이유로는 변안한 분위기 6 명 (8.8%) ， 편리한 접끈성 21 명 (30.9%) ， 편안한 안경 15 명 (22.1%)， 친절한 안경사 19명 (27.9%) ， 쾌적한 시설꽁간 2 명 (2.9%) ， 우수한 검안시 설 2 명 (2.9%), 기 타 3 명 (4.4%)으로 나타났다. 본 연구의 결과 안경원의 구매고객의 인구통계학적 분석이 안경왼의 경영전략에 도웅이 될 수 있올 것으로 보이며 구매고객의 검안에 대한 신뢰성 부족올 안경원 경 영자가 극복하기 위해서는 종사 안경사의 지속적이고 다양한 검안 교육올 통하여 안 경사의 검안능력을 향상시켜야 할 것이다. 또한 안경사의 검안 능력올 고객들에게 인 식시키기 위한 홍보 프로그램의 개발이 필요하다. 재구매의도를 밝힌 고객들일지라도 주위의 사람들에게 적극적인 구전에 의한 광고 를 하지 않는다는 점을 인식하여 만족 고객이 고객 유인으호 이어지도록 하눈 촉진 프로그랩을 개발할 필요성이 였다. 더불어 변경고객의 변경이유 중 불편한 접끈성과 불편한 안경에 주목하여 안경사의 휘탱 교육 및 사후 AlS 프로그랭의 개발도 필요 하다. 또한 안경사에 대한 친절교육으로 고객을 만족시키려는 노력이 필요하다.

가새형 소성 감쇠기는 에너지 소산 이력거동을 통해 강한 지진하중을 받는 구조물의 구조적 손상을 방지하거나 감소시킨다. 본 연구에서는 성능수준 만족을 위한 가새형 소성 금비기의 직접적인 설계 방법을 개발하였다. 많은 해석 시간이 요구되는 비선형 동적 시간이력해석 대신 비선형 정적해석법인 능력스펙트럼법을 이용하여 주어진 성능을 만족하기 위하여 필요한 유효 감쇠비를 구한 후 이를 이용하여 가새형 소성 감쇠기의 크기를 구하였다. 각 설계변수의 영향을 파악하기 위하여 단자유도계에서 구조물의 주기, 요구되는 탄성강도에 대한 항복강도의 비, 항목 후 강성비, 가새형 소성 감쇠기의 항복응력 등을 변수로 하여 해석을 수행하였다. 본 연구를 통해 제안된 방법을 5층과 10층 건물에 적용하여 검증하였다. 시간이력해석 결과, 제안된 방법에 따라 설계된 가새형 소성 감쇠기를 설치한 예제 구조물의 최대응답은 주어진 목표변위와 잘 일치하였다.

In this paper, we simplify the equations of the Macdonald-Thome black hole magnetosphere. Our major assumption is that the 3-D electric and magnetic flux isosurfaces respectively form families of confocal oblate spheroids and hyperboloids. As a result, the magnetospheric equations are greatly simplified, and may provide a useful framework for instances when rigorous, theoretical approaches are not necessary.

The purpose of this study was to analyze the satisfaction level on hospital foods in elderly and middle aged patients. The subjects were selected among the patients treated in the Inha University hospital during July of 1999. One hundred thirty five elderly patients aged over sixty(68 men, 67 women) and sixty five patients aged in forties(35 men, 30 women) were surveyed through questionnaires in terms of satisfaction level on hospital foods and the food preferences. Satisfaction on general taste, saltiness, serving temperature, appearance, texture and variety of hospital foods was not significantly different according to age. However, elderly men showed significantly higher satisfaction level than elderly women in terms of general taste of hospital foods(p<0.01). The preferences of cooking method for meat, fish, vegetable and the preferred kinds of kimchi and milk & milk products were not significantly different between the two age groups. However, elderly women significantly preferred sauted meat to broiled meat compared to elderly men(p<0.05).

The facts of job satisfaction and their perceived importance among elementary school foodservice dietitians were assessed. The survey instrument consisted of three parts: the job satisfaction survey was used to measure facets of job satisfaction and the level of total satisfaction; perceived importance questions for corresponding job facets; and demographic items. A survey of school food service operations was undertaken and detailed information was collected from 170 dietitians. The collected data were processed using the SPSS package program for descriptive analysis and analysis of valiance. School foodservice dietitians' importance and satisfactions scores on their job and working environment were 4.25 and 2.83, respectively. The respondents rated the subscales of 'communication' and 'nature of work' the highest and the subscales of 'pay' and 'working environment' the lowest The results of facet satisfaction scores and corresponding perceived importance scores were paired to be plotted on the Importance-Performance Analysis Grid. IPA grid was used to provide a strategy for food service managers to counteract dietitian dissatisfaction.

This study is to select food offered with higher frequency at restaurants such as hamburger, pizza, chicken, gimbap(boiled rice rolled in laver with seasonings stuffed), and calgooksu(Korean traditional noodles); identify customers' expectation and satisfaction levels on food and service quality and analyze correlation according to each food. The survey was conducted from March 1 to March 24, 2000, by distributing questionnaires. Statistical data analysis was completed using SPSS for t-test, ANOVA, Pearson's correlation analysis. The results of this study were as follows: 1) It is revealed that overall average satisfaction levels on food quality according to individuals' trait came out significantly low compared to their expectation levels, and that balance in nutrition and reasonable prices had problems in relation to food quality. 2) Customers' expectation levels on food quality came out the highest with calgooksu and gimbap, and their satisfaction levels came out the highest with pizza. 3) Customers' overall average expectation levels on service quality showed a very high point, while their satisfaction levels showed a low point with significance. 4) Hamburger was poor in hygiene; pizza showed the highest satisfaction levels over its quality with significance, and calgooksu and gimbap showed very low satisfaction levels over their service quality. 5) Correlation between customers' expectation and satisfaction levels over the nutritional balance and proper taste of the food quality came out significant. 6) Pizza and chicken showed significant correlation with regard to atmosphere, service, and hygiene variables (p<0.01).

This study was conducted to investigate the status and the life satisfaction of amputees from July 9, 2001 to August 18, 2001. Questionnaire survey was collected from lower extremity amputees using the services of prosthetic and orthotic centers in five Veterans Hospitals (Seoul, Busan, Gwangju, Daeku, and Daejun), Seoul Tehlin prosthetic and orthotic center, Chunan prosthetic and orthotic center, and Junju Lee Ganga rehabilitation institute. Amputees were grouped as trans-tibial amputees, trans-femoral amputees, and bilateral amputees based on amputation level. Demographic and social characteristics, performance of social role, and factors influencing life satisfaction revealed findings as follows: 1) The number of subjects voluntarily participated in the study was 113 (109 men, 4 women), and the mean age of subjects was 53.65 years (age range=22-74 years). 2) The time of amputation was at their second decade mostly (72.6%), and the most common etiology of amputation was trauma (91.2%). 3) The most common type of amputation was trans-tibial amputation (59.3%). Subjects who were employed was 68.1% before amputation and 47.8% after amputation. Subject had income regardless of being employed or unemployed after amputation. 4) No significant difference was found between the scores of social role and the scores of life satisfaction in three groups(p<0.05). 5) The significant factors on life satisfaction was income status and occupational role among variables(p<0.05).