In recent years, environments of business are changing due to epoch-making development of information technology and the advent of digital economy ages. It is an active confrontation as to the environments for information. Unlike the large scale enterprises in those days, hower, many small & medium enterprises especially the enterprises which are engaged in the manufacturing industry-aren't participate in information's rank due to the lack of funds, manpower, insufficient management environments, and manager or staff's lack of cognition as to information. So, this paper make a base of establishment for ISP through the establishment of ERP that is used to management activity for small & medium manufacturing enterprises. A way for small & medium enterprises' ERP construction is SMERP S/W for the small & medium enterprises' ERP package which is offered by the Korea chamber of commerce & industry. And, that is applied to the real management environment.

Domestic industry calamity rate did decrease in large numbers by many efforts of the safety and health organizations. But that is low yet among the OECD countries. Calamities are started In most work inexperience and safety consciousness absence. So, we can know that education is how important. Domestic small and medium enterprises are in trend that industrial accident is increased by deterioration of hardware, not enough preparedness of safety equipments. But, the safety and health education had not been utilized so far effectively and applied systematically. Therefore, the most important among many means to reduce calamity is the safety and health education. An efficient education will supply suitable knowledge and technology to work people. And that will lead to prevent accident by building right habit and attitude. This research did the survey about problems of education that is enforced in small and medium enterprises. That survey is done to three groups of workers, administrators and managers. We compared domestic safety and health education system and advanced foreign system. And, analyzed problems and presented a solution. Finally, this research presented efficient operation model of the safety and health education suitable to domestic medium and small enterprises.

Each method for economic evaluation has its own characteristics. Therefore adoption of each of them in evaluation production investment project results in many problems. Hence combination & modification of them are required to perform more accurate evaluation about investment project. This paper discuss evaluation method of investment projects expansion and replacement investment on each line or individual in the production. Generally investment evaluation method has add to a few method by Subsidiary means with use a especial method. And then in this paper, a Taguchi Techniques is presented, which may be effective to the facilities appraisal or improvement. We propose a decision model to incorporates the values assigned by a group of experts on different factors in production. Using this model, SN ratio of taguchi method for each of subjective factors as well as values of weights are used in this comprehensive method for reducing production rate in production management.

In recent years, environments of business are changing due to epoch-making development of information technology and the advent of digital economy ages. It is an active confrontation as to the environments for information. Unlike the large scale enterprises in those days, hower, many small & medium enterprises especially the enterprises which are engaged in the manufacturing industry-aren't participate in information's rank due to the lack of funds, manpower, insufficient management environments, and manager or staff's lack of cognition as to information. So, this paper make a base of establishment for ISP through the establishment of ERP that is used to management activity for small & medium manufacturing enterprises. A way for small & medium enterprises' ERP construction is SMERP S/W for the small & medium enterprises' ERP package which is offered by the Korea chamber of commerce & industry. And, that is applied to the real management environment.

Domestic industry calamity rate did decrease in large numbers by many efforts of the safety and the health organizations. Nevertheless domestic industrial accident level is low yet among the OECD countries. Domestic small and medium enterprises is in trend that industrial accident is increased by deterioration of hardware, unpreparedness of safety equipments. But, Domestic small and medium enterprises' safety and health education had not been utilized so far effectively. This research groped efficient operation model of the safety and the health education through the survey about a solution for problems of education that is enforced in small and medium enterprises to three groups of workers and safety and health administrators and managers. Compared domestic safety and health educational system and advanced foreign educational system. And, analyze problems about domestic small and medium enterprise's safety and health education and presented a solution. Finally, presented efficient operation model of the safety and the health education suitable to domestic medium and small enterprises.

E-business is rapidly prevailing in our society by increasing of the use of the internet. Therefore the education system of e-business should contain requirements of customers, i.e. various industries. College curriculum should be related to tasks of e-business. This paper deals with e-business tasks that make college curriculum. It surveys the situation of college education and topics in the field of e-business. This research analyzes the needs and opinions of the local area companies. The acknowledgement and realization of e-business implements are surveyed and the education contents for college are researched.

The medium and small companies located in Gangwon-do are much concerned about customer-centered quality management, automation, new technologies, process improvement, and the acquirement of ISO 9000 certification. They are also interested in factory rationalization by 5S and suggestion system. It is also important for these companies to devise some measures, in search of strategies and tactics for gaining the market leadership, and in formulating an organic system of cooperation between the industries and learning institutions such as universities and government agencies.

This paper proposes an evaluation methodology of commercial Enterprise Resource planning(ERP) packages in the view if end users when the ERP system is employed especially in SMEs. Considering the characteristics and functions of ERP packages, five factors(vendor, technology, function, A/S, price) are obtained based on the review of literature. The proposed evaluation procedure consists of several evaluation items and processes which support the selection of ERP packages for a certain SME. When a company tries to implement the ERP system, the proposed method suggests the suitable ERP package for its own business environment.

This paper studied about effects of the certificate of ISO 9000 in the manufacturing companies whose number of employee is under three hundred. First, most of company answered that acquiring the certificate of ISO 9000 is very helpful for the company management. therefore the company has the competence in the change of domestic and international economy. Second, after acquiring the certificate of ISO 9000, there were many improvements in company culture, quality control and business process productivity. As a result, the acquisition of the certificate of ISO 9000 system makes the company culture preparing the future to become a world first class company.

In this regard, the newly focused logistics information system makes reducing the expenses of whole logistic available by cutting down the expenses of materials, transportation and stock and also, it allows the company to cut down the procurement expense through the reduced lead-time and rationalize producing plans by eliminating the uncertain orders and fluctuation in procurement. It further more optimizes the efficiency of over all productions by meeting the dead line for delivery to the customers. In the recent environment of globalization where fierce competitions exist between manufacturers, logistics plays important role in the strategies of companies, and managements of companies try their best efforts in establishing the strategy to accomplish the innovative relationship between supply chain channels. Therefore, in this study, we try to suggest the model of consolidated logistics system that is integrated logistics information system with suggesting the better way of logistics and comparative analysis with logistics system to resolve the difficulties numbers of companies face after realizing what logistics information system is in Korea.

Recently, a number of enterprise have introduced Information Systems(IS) to cope with the rapidly changing circumstances and to improve their competitive advantage and successful implementation of Information Technology influence the success of business. Managements identify that it is necessary for systematic analysis and plan to adopt IS throughout the failure of IS projects. So Information Strategy Planning(ISP) is presented as the alternative. Recent, researches in the ISP have concentrated on the examination of large and successful corporations. For this reason, it is difficult that we apply the result to small and medium sized enterprise(SMEs). Thus, this paper searches characteristic of SMEs form informatization point of view and the ISP approach for successful informatization of SMEs.

This study investigated the management environment of medium and small business by examining the role of medium and small business in national economics, the change in management condition, and the problems in Qualify and technique. Also we analyzed problems in the past quality control activity of our medium and small business, and examined the driving direction and introduction method of QM. And to understand the effect of manager's concern in quality management to observe the quality system before and after introduction of QM. A target for this investigation is the medium and small business which has introduced QM through ISO 9000.

최근 인터넷은 중요한 국제마케팅 수단으로 각광을 받기 시작했다. 특히 자원 제약으로 어려움을 겪고 있는 중소기업은 글로벌 시장을 두드리기 위해서 인터넷을 최대한 활용할 수 있을 것이다. 그러나 인터넷의 도입과 보급이 짧은 기간 동안에 급속히 이루어져 이에 대한 연구가 많이 축적되어 있지 못하다. 이런 배경 하에 본 연구에서는 중소기업이 인터넷을 수출활동에 활용하려는 의도에 미치는 영향 요인들을 실증적으로 검토하고자 한다. 기존 관련 연구를 기초로 인터넷 수출활동의도에는 제품특성, 조직특성과 산업특성의 세 가지 큰 구성개념이 영향을 미친다는 연구모형을 설계하여 실증 조사를 수행하였다. 조사 결과, 제품특성으로서 제품의 수출적합성, 조직특성으로서 마케팅 자원 제약, 수출지향성, 정보활용지향성, 구성원의 인터넷 지시, 마지막으로 산업특성으로서 동종업계 정보화 및 경로의존도와 같은 요인이 영향을 미치는 것으로 분석되었다. 연구모형에 포함된 제품의 인터넷 적합성에 대한 가설은 지지되지 않았으며 조직특성으로서 명성 및 산업특성으로서 경쟁강도는 부분적으로 지지되었다. 본 연구는 이러한 결과를 바탕으로 중소기업의 중요한 국제마케팅 수단으로서 인터넷의 활용가능성에 대한 전략적, 실무적 시사점을 제시하고 있다.

Such effects would be paid off in the right way only when management of the firms perform marketing activities focusing on long term effectiveness, which would drive company profits up and keep them for long. Demands of customers are being changed and varied. In this result with the advantage of mass marketing and database marketing have been drawing attentions from company. To fulfill these demands of customer, they need a concept of eCRM(Web based Customer Relationship Management), and go from selling products and services, or gathering customer requests, up to the phase of solving customer's problem by real time or previous action. With the help of internet, the frequency and speed of the problem solving has improved greatly. For these purposes, we try to determine the most important and most urgent factors in eCRM: utilization by using SN Ratio Decision making, one of the Multi-criteria decision-making methods SN Ratio Decision making is widely used for determining relative magnitude per evaluation item, i. e. priority on problems and is expected to make more systematic and objective evaluations than conventional methods do. Even in the present situation where any general criterion on eCRM dose not exist, utilization of eCRM is expected to be actively continued, which will cause many problems. In this regard, evaluating eCRM counts.

Recently, both management and labor are interested in the increasing ratio of musculoskeletal disorders. And the developed countries make efforts to consider a counterplan such as prevention activity of musculoskeletal disorders and application possibility of ergonomic program, because musculoskeletal disorders take large portion out of occupational disease. Especially, small and medium enterprises have bigger problems due to the inferior work condition and environment in comparison with big businesses. This study is to introduce developed countries' cases such as WISE(Work Improvement in Small Enterprises) and OSHA Handbook for Small Businesses and to suggest the program of ergonomic management for small and medium enterprises having comparative difficulties against big businesses in improving work environment and managing ergonomic operations.

We developed the basic SPC software named as 100 ？ Quality Renovation Software in 1998 as a government project supported by the Small and Medium Industry Administration and the Korean Standards Association. In 2002, Ministry of Industry and Energy conducted a survey research on the current status of quality management in the domestic industries including manufacturing and service industries. Among about 1000 answered industries, 40.6% has been using this 100？ S/W for their quality improvement activities. In this paper, we present our ways to help small and medium sized industries improve quality by our user-friendly SPC software.