도시가 발전하고 위생적이고 안전한 환경을 구축하기 위하여 지하 공간의 활용은 필수 불가결한 사항이다. 지하 공간의 개발이 진행될수록 시설물의 위치 관련 정보를 취득하고 관리하고자 다양한 기법이 적용되고 있으나, 현장에서 적용할 수 있는 정확한 정보는 부족한 실정이다. 본 연구에서는 이러한 지하시설물의 정보를 정확히 관리하고, 신뢰성에 기반한 현장 작업이 가능하도록 지하시설물 정보 품질 등급제의 세계적 현황을 조사하고 분석하였다. 연구 결과 정보 관리 선진국의 경우 지하시설물 정보에 대한 등급제를 통해 신뢰성에 기반한 관리가 이루어지고 있었으며, 이를 통해 활발한 현장 적용이 가능하였다.

The topic of indoor air quality has attracted great interest since urban dwellers spend over 90% of their time indoors, such as public facilities, public transport and homes. In this study, the changes and current status of indoor air quality management and improvement policies for public facilities in Korea were discussed. Furthermore, we investigated the concentration and contamination status of indoor air pollutants based on the indoor air quality guidance and inspection report from 2007-2017 published by the Ministry of Environment, Korea. As a result, we found that while the PM10 concentration in public facilities decreased consistently, there was no clear change in the CO2 concentration. The HCHO concentrations were high in museums, art galleries, and postpartum centers, etc. The child care centers showed a high concentration of TCB. In conclusion, we suggested that it is necessary to focus on target substances according to the type of facility to manage indoor air quality efficiently. Intensive management and monitoring are particularly needed in child care centers to improve the indoor air quality.

The purpose of this research is to examine the mediating effect of enterprise competitiveness on the relationship between operational service quality management and customer perception level of freight forwarders’ services in East Coast region of Peninsular Malaysia. Data were collected from 106 customers of freight forwarders through accessible random sampling method. Usable data were analyzed through Partial Least-squares Structural Equation Modeling (PLS-SEM) approach using Smart PLS-SEM software version 3.2.8. The validity of the survey questionnaire was confirmed using content validity, structural validity and expert validity. The results revealed that operational service quality management influences customer perception toward service providers’ services. Meanwhile, enterprise competitive mediates the relationship between operational service quality management and customer perception on service providers’ services. The enterprise competitiveness was found to be a driver for better customer perception on freight forwarder service providers. Besides, it has a strong mediating effect which ultimately effect on both customer perception level of satisfaction and could enhance customer perception on operational service quality management through words of mouth. These findings would therefore offer the freight forwarders’ management teams a new perspective in developing a better operational service quality management strategies and practices with emphasis on enterprise competitiveness. It also demonstrates the significance of enterprise competitiveness in donimating towards consumer perception in service preference and future repurchase intension.

This paper aims to find out the problems and improvement direction of quality control and hygiene management of fishery products in Korea. For this reason, we conducted a comparative analysis of quality control and hygiene management of fishing, landing and selling between Japan and Korea, taking mackerel as an example. Japan has established a systematic freshness management system from fishing to landing (production) areas and consumption areas. On the other hand, Korea is not fully lead-managed in the production area after fishing, and is distributed in a state where the quality of the product is deteriorated due to exposure to room temperature. Accordingly, a certain quality can not be secured at the final consumption stage, and sanitary problems occur. In order to improve the quality control and hygiene management of the fishery products, the following needs to be improved. First, we will improve the fishing level freshness management system. Second, we will improve the quality control and hygiene management of fish in the production area and wholesale stage. Third, we will promote the introduction of innovative sales and consignment sales systems at the production stage. Fourth, we will establish a consistent low temperature distribution system from the production area to the wholesale stage from a long-term perspective. Fifth, we will promote the development and education of manuals on fish quality and hygiene management.

This study investigated the influence of the quality of a business management consulting service and the mediating effect of utilizing a business management consulting service. For this purpose, data was collected from 200 self-employed workers of the Moonchang market in Dasejun, the Yongdap market in Seoul and the Jatgeoeul market in Gapyeong. The result of the study are as follows. First, it was found that the quality of interaction, the quality of the result and the quality of the physical environment have significant influences over peoples’ financial aptitude. Second, it was found that the quality of the interaction, the quality of the result and the quality of the physical environment have significant influences over peoples’ non-financial aptitudes. Thirds, the evaluation of a mediating effect of utilization of a business management consulting service on the relationship between the quality of a business management consulting service and business performance showed that it has a significant influence in all ways and so this, proved its mediating effect. Therefor, as one of the means to activate traditional markets in Korea, it would be beneficial to actively introduce a business management consulting service and this would achieve a better performance through efforts to change the perception of employees and consultants about post-management of business management consulting services.

This experiment was carried out to study the change of productivity and feed value in different types of hilly pasture. The pasture utilized in the experiment was placed on the experimental farm of Pyeongchang Campus of Seoul National University. Forage production type(FP; Orchardgrass 18 + Tall Fescue 12 + Timothy 5 + White clover 5 kg/ha) and Public farm type(PF: Orchardgrass 12 + Tall Fescue 18 + Timothy 5 + White clover 5 kg/ha) pasture were established in September 3, 2014 and utilized (cutting or grazing) four times every year. Growth characteristics, yield and forage quality were investigated for two years. Plant height of grasses was the highest in the 1st cutting and legumes was in the 2nd cutting. Dry matter (DM) content was highest at every the 1st cut grasses significantly lower at the 2nd harvest (p<0.05). However, there was no significant difference in the 2nd, 3rd and 4th harvest in 2016. In the botanical composition change, the portion of legume was gradually increased after pasture establishment and the ratio of weed and bare land was higher at 2nd and 3rd cutting, but it was decreased at 4th harvest. There was no significant difference in 2016 of fresh yield between two farm types (p>0.05). The yield of dry matter showed similar trend of fresh yield and forage production type was higher than that of public farm type (p<0.05). The forage intake by livestock was 1,452 kg/ha in 2015 and 1,743 kg/ha in 2016. Pasture utilization ratio of public farm type pasture was highest in the 3rd grazing time. Forage quality of pasture in relation to management type had not significant difference, but there was difference in harvest times. Crude protein (CP) was the lowest in the 1st harvest and total digestible nutrient (TDN) was highest in the 1st harvest and lowest in the 4th harvest. Based on the above results, it is found that the establishment of pasture suitable for farm’s situation is important for set up of Korean model of hilly pasture. Although the forage production type is superior on forage productivity, it is recommended that the results will be provided as basic data for management of public farm type in the future.

This paper is an exploratory study on the success factors of Defence Quality Management System (DQMS) which is the certification system granted by the military for improving the quality of munitions. DQMS is established by adding military requirements to the ISO standard, thus, we especially focus on the additional requirements to figure out success key factors of DQMS certification. The 51 additional requirements of Korean Defense Specification (KDS) are empirically investigated from 67 companies that acquired DQMS certification. Firstly, we conduct an independent t-tests on 51 additional requirements of KDS 0050-900-3 to determine if there is a difference between an easily certified company and a hard-to-certify company, and obtain 8 requirements such as ‘Internal propagation of performance’, ‘Preparation of documented work instructions’, ‘Work instructions in the workplace’, ‘Documentation of equipment management’, ‘Inventory management’, ‘Packaging and identification’, ‘Guarantee of access to internal audit result for customers’, ‘Notification to the customer for improper product.’ Secondly, we carry out an factor analysis to the 51 additional requirements for classification, and figure out that 4 requirements among the 8 requirements above mentioned are grouped together in the same factor. The 4 requirements are ‘Preparation of documented work instructions’, ‘Work instructions in the workplace’, ‘Packaging and identification’, and ‘Guarantee of access to internal audit result for customers.’ The result of this paper will provide useful information to the company preparing for DQMS.

최근 3년간 검토된 환경관리해역에서 이루어진 해역이용협의 건수는 총 60건으로 조사되었다. 환경보전해역에서는 지속적으로 감소하였고, 특별관리해역에서는 증가하는 양상을 나타내었다. 환경관리해역의 개별사업유형을 분석한 결과 인공구조물 설치사업이 가장 높은 비율을 차지하였고, 그 외 항만 어항개발, 연안정비 및 해수 인 배수사업유형이 많이 이루어졌다. 환경관리해역에서 국가해양환경정보통합시스템(MEIS) 자료를 활용하여 2006~2017년까지 경년별 수질변화경향을 비교한 결과, COD는 뚜렷한 증감의 변화는 보이지 않았으나 환경보전지역은 다소 증가하였으며, TN과 TP의 농도는 다소 감소하는 경향을 보였다. 특별관리해역인 광양만과 마산만 및 환경보전해역인 가막만에서는 주로 하계에 빈산소수괴가 출현하였다. 이러한 환경관리해역에서의 이용·개발행위가 지속적으로 이루어지고 있으므로, 이에 따른 해양환경부문 환경영향평가(해역이용협의)시에는 충분한 수질변화에 대한 실태분석 및 사업추진에 따른 수질영향과 퇴적물의 오염상태를 철저히 진단해서 오염원관리에 대한 대책이 중점적으로 평가되어야 할 것으로 판단된다. 특히, 각 환경관리해역의 지정 목적에 따른 유지 수질목표를 명확히 설정하여, 오염원 및 연안오염총량관리와 연계하여 오염 부하량 저감대책을 제시하여야 할 것이다.

The use of Project Management Information System (PMIS) is increasing in project management industries such as construction, defense, manufacturing, software development, telecommunication, etc. It is generally known that PMIS helps to improve the quality of decision making in project management, and consequently improves the project performance. However, how much and which parts of project management performance are affected by PMIS still need to be studied further. The purpose of this study is to investigate the impact of PMIS quality on project management performance. We collected data from various project based industries such as construction, defense, manufacturing, software development and telecommunication by using survey questionnaire. PMIS quality was measured in three dimensions. They are system quality, information quality and service quality. Project management performance was measured in nine variables such as time reduction, work accuracy, cost management, etc. Statistical analyses such as multiple regression were used to analyze the data. The results showed that PMIS quality had significant impacts on the project management performance and user satisfaction. It was notable that only two dimensions out of the three PMIS quality dimensions, system quality and information quality, affected the project management performance. Also, it was found that PM performance played a mediating role between PMIS and user satisfaction, and between PMIS and reuse intention. The contribution of this research is that it helps to clarify what aspects of PMIS affect the project management performance and user satisfaction.

인천연안은 인천광역시, 경기도 김포시·시흥시·안산시 일대로, 양식장에서 발생하는 쓰레기, 어업활동 후 버려진 어구·어망, 육상에서부터 한강을 타고 흘러오는 쓰레기 때문에 인천연안의 해양생태계의 변화가 우려되고 있다. 인천연안이 심각하게 오염되자 해양수 산부는 인천연안을 특별관리해역으로 지정하여 해양환경 자산인 해역수질을 보존하고 있다. 이러한 배경 하에서 본 연구는 인천연안 해역수질의 비시장 가치를 선택실험법(choice experiment)을 이용하여 평가한다. 이를 위해, 전국 1,000 가구를 대상으로 면대면 설문조사를 실시하였고, 속성 각각의 한계지불의사액(MWTP, marginal willingness to pay)을 추정한다. 인천연안 해역수질의 속성별 가치(가구당 연간 한 계지불의사액)를 추정한 결과, 가구당 연간 해역수질 1%p 개선의 MWTP는 75원, 동물종의 다양성 증가의 MWTP는 135원, 식물종 다양성 증가의 MWTP는 309원, 해양쓰레기 1%p 저감의 MWTP는 72원으로 나타났다. 모든 추정결과는 유의수준 1 %에서 유의한 것으로 나타났다. 본 논문의 주요 결과는 정책당국에 해양환경 관리정책 수립과 평가에 유용하게 활용될 수 있다.

The Korean buffet restaurant, which was developed by combining the Korean food and a buffet, allows a large menu to be enjoyed at a reasonable price and has become popular with men and women, young and old, and become a new type of eating out. This study examined the effects of the waiting time management and menu quality on the customer satisfaction and re-visit intention in a Korean buffet restaurant to help quality improvement and development of Korean buffet restaurants. The customer satisfaction and re-visit intention only had a significant effect on the staff attitude toward waiting time. Hygiene, sensory factor, and variety of menu quality were significantly related to customer satisfaction and revisit intention, respectively. In addition, satisfaction with food and service had a significant effect on the re-visit intention and customer satisfaction. Therefore, it is important to establish a virtuous cycle structure that will improve the re-visit intention by satisfying customers through waiting time management and menu quality for the development of Korean buffet restaurants.

국내에서 육성된 중생종 동양배 품종인 ‘창조’는 성숙 기간 중 지속적으로 과실이 비대하여 600g대의 편원형 과실로 발달하였다. 성숙기간 중 경도는 경시적으로 저하되어 만개 후 153일인 9월 13일에 32.58N으로 조사되었고 만개 후 160일에는 26.44N으로 급격히 경도가 저하되었다. 식감과 관련된 품질요인 중 과실의 전분함 량은 만개 후 153일에 0.737, 만개 후 160일에 0.451로 전분함량이 급속히 감소하였고, 과육의 세포벽함량을 조사하였던 결과, 과실비대가 증가하고 과실성숙의 진행과 더불어 알코올불용성물질 함량은 낮아지는 경향을 보였다. 과피색차 중 적색도(a*)는 만개 후 139일 이후 양의 값을 보여 외관상의 과피녹색 발현이 소실되었는데 과피의 SPAD 값을 조사한 결과에서도 동일하게 엽록소의 감소를 확인할 수 있었다. Hue angle 역시 성숙과 연화 기간 중 유의하게 감소하는 경향을 보여 수확시기의 지 표로 활용 가능하다고 판단되었다. 성숙기간 중 과육 내에 축적되는 당 성분을 분석한 결과, 만개 후 153일에 총량이 최대치를 보였는데 전 생육시기에 걸쳐 전체 당 성분 중 과당이 우점하고 있었고, 과실성숙도가 높아질 수록 자당의 비율이 유의하게 증가하여 만개 후 160일 에 수확한 과실에서는 자당이 과당을 넘어 우점하여 과숙단계로 생각되었다. 따라서, 배 신품종 ‘창조’의 적정 수확시기는 만개 후 153일인 9월 13일 이전으로 평가되었고 수확시기를 놓친 경우에는 경도 등 과실의 품질이 급격하게 하락하는 것으로 사료되었다. 대만 지역 수출 을 모의하여 단기수송온도 설정을 위한 수확 후 저온순화 실험을 실시한 결과, 만개 후 146일에 수확한 과실이 만개 후 153일에 수확한 과실에 비하여 25oC 유통 후 높은 경도를 유지하는 경향을 보였고 최종 수송 목표 온도인 5oC로 저하되는 속도가 느릴수록 과육장해의 발 생심도 및 에틸렌발생량이 높은 경향을 보였으므로 ‘창조’ 품종에 있어 동남아 지역 수출 시 생리장해 및 과실 품질 유지를 위해서는 수확시기를 만개 후 146일 이전 에 설정하는 것이 바람직할 것으로 판단되었다. 본 연구 결과를 바탕으로 ‘창조’ 배의 목적별 수확시기 결정 및 과실의 선별 기술에 일조하고 수출 시장에서의 한국산 배의 신인도 확보에 기여할 것으로 기대된다.

The International Organization for Standardization published ISO 9001 Quality Management System – Requirements in 1987 and has revised four times since then. ISO 9001:2015 is the latest edition and organizations are supposed to obtain the certificate of the new version registration by late 2018. This latest edition has two most noticeable changes. The first major change of new edition focuses on performance with an emphasis on Risk-Based Thinking (RBT) to enhance the process approach. The new edition consists of ten clauses whose first three clauses are largely same as older edition but risks are clearly stated and stressed in last seven clauses, emphasizing on Plan-Do-Check-Act cycle at all levels in the organization. The second major change is that the new edition has the same overall structure as other ISO management system standards known as High Level Structure with Annex SL.In this article we pursue to explain the basic concept of Risk-Based Thinking and describe six steps of Risk-Based Thinking using a realistic example. We enumerate all possible risks that can be occurred in organizations and propose a specific risk management procedure that the quality managers of organizations can systematically implement.

Defense industries which require high reliability need an optimized quality management system with well-planned implementation. And the government should examine the overall status of defense industries, then establish practical policies with a proper support plan in required areas to upgrade the quality management level of manufacturers. Thus, DTaQ developed the model for 2 years from 2014, which specialized in quality management level analysis for defense industries. And a survey has been undertaken with that model by DTaQ and Korea Research Center in 2016. The surveyed companies randomly sampled among those which have more than 30 employees and delivery history over past 3 years, and finally 106 defense industries were selected. This paper present survey method and indexes for survey of defense industry quality management level. The survey was conducted in the order of planning, data collection and data processing, and the validity and reliability of the data were verified to increase objectivity of survey results. The survey contents mainly consist of system quality and management quality. System quality includes Product Development Management, Production Operation Management, supply chain quality management, Safety & Environment Management and Reliability Management, on the other hand, management quality includes Strategic Leadership, Human Resource Management, Customer Market Management and Information & Knowledge Management. Thus this proposes the current overall quality management status of the 106 defense industries and shows level differences by company sizes and manufacturing sectors based on the result of survey. Specifically, this paper enables to track the areas which need prompt government support with the policy directions to make quality management level higher. Therefore, it is expected that this can be used as reference data in establishing quality policies for military supplies in the future.

This study investigated the needs to improve the quality of foodservice management in community child centers (CCCs), in accordance to the area where the CCC was located. The people in charge of foodservice management of 466 community child centers undertook a web survey, between July to August 2016. Most centers used menus from the Headquarters of Community Child Center (50.0%) or Center for Children’s Foodservice Management (34.1%). Factor analysis and multiple regression analysis were conducted to assess the requirement for improving the quality of foodservice management at the CCCs. Four factors were analyzed: ‘food material and facility management’, ‘administration management’, ‘menu management’, and ‘human resources management’. In large cities, ‘administration management’ and ‘menu management’ were found to affect quality improvement. In small cities, none of the factors assessed were effective in improvement. ‘human resources management’ had a significant influence on improving the quality of the foodservice in rural areas. The results of this study show that there was a difference in the quality improvement of the foodservice management in the centers, with respect to the location of the center. Therefore, this study can be used as basic data to establish the support policy for improving the quality of foodservice management in community child centers.

In this study, the distribution of each facility group, the pollution level of local municipalities and the status of self-measurement were investigated and analyzed using data provided by the Ministry of Environment. It was found that most of the workplaces to be managed are facilities of sensitive class, indoor parking lots and largescale stores. The results of the survey on the total pollution level by facility group showed that the rate of contamination was the highest in the facilities where there are many sensitive users, including the subway station and the underground shopping malls. Through self-measurement, in the case of fine particle matter, it was found that it was present in amounts of 51.71 μg/m3, 50.72 μg/m3, 44.47 μg/m3 and 54.44 μg/m3 in medical institutions, day care centers, elderly care facilities and postnatal care centers, respectively. Also, there were facilities exceeding the standard in the medical institutions. However, most of the pollutants in the facilities surveyed by the municipality are higher than the self-measured concentrations, so it is necessary to examine the cause of such pollution.