This study presents a research methodology based on a successful e-learning model, which presents the inter-relationship between an e-learner’s characteristics and quality perception in regard to LMS (learning management systems). This research model focuses on the e-Learner’s cognitive empathy, self-regulatory efficacy, self-regulated learning strategies, and satisfaction with the learning environment. The learning environment consists of a learning management system, learning content, as well as interactions which were provided through the e-learning procedures. Based on the assumption that e-learning, as information system - its attributes, correlates with the learner’s characteristics, the study verified user-satisfaction and system’s quality to information systems. In the information systems success model, independent variables are such as an e-Learner’s cognitive empathy, self-regulated learning strategy, self-regulatory efficacy, satisfaction regarding learning content, system quality, and interactions between the teacher and learner; and the dependent variables are such as the e-Learner’s expected performance and actual performance levels through professor evaluations. This paper concludes that the e-learner’s characteristics, such as cognitive empathy and self-regulated learning strategies, are considered as important variables in respect to e-learning performance. Additionally, LMS quality is also considered to be important. The validity of this research model will be demonstrated on an empirical basis.

본 연구에서는 신뢰성경영시스템(IEC60300)을 기반으로 반도체 장비개발에서 신뢰성 확보를 위한 신뢰성기능전개의 개발과 적용을 다룬다. 고객의 신뢰성 요구사항에 가중치를 부여하여 설계요구 품질표, 기획 품질표를 실행하고 이를 이용하는 절차를 제시하고 이를 고신뢰성을 요구하는 반도체 장비업체 개발공정에 적용하였다. 제품개발과정에서 신뢰성우위를 갖는 구체적인 전략적 제품개발방안을 제시하였다.

After enterprise get a certification in acquisition, the core requirements of ISO/TS 16949 standard is pull out the Performance Indicators by process access approach during the settlement and operation of system, and the pulled key performance indicators classified into the customer intention process, support process and management process and analyzed the effect to the management result. This study conducted with following step. Firstly, preceding research, the literature and investigation analysis about process approach method which is the special characteristics of ISO/TS 16949 standard. Secondly, each process of ISO/TS 16949 standard is classified and deduced the key performance indicators followed process access method. Finally, get a enterprise survey data related to improvement of Performance Indicator and analyzed by SPSS statistical software.

After enterprise get a certification in acquisition, the core requirements of ISO/TS 16949 standard is pull out the Performance Indicators by process access approach during the settlement and operation of system, and the pulled key performance indicators classified into the customer intention process, support process and management process and analyzed the effect to the management result. This study conducted with following step. Firstly, preceding research, the literature and investigation analysis about process approach method which is the special characteristics of ISO/TS 16949 standard. Secondly, each process of ISO/TS 16949 standard is classified and deduced the key performance indicators followed process access method. Finally, get a enterprise survey data related to improvement of Performance Indicator and analyzed by SPSS statistical software.

  This paper investigates the relative effect of each ISO 9001：2000 quality management system’s requirement and business performance. The empirical tests are conducted in ISO 9001 certification companies.   As a result, the 1<SUP>st</SUP>, it shows the re

  This paper attempts to identify empirically whether the certification of Quality Management System affects positively to firm performance using the sample sets of 200 SMEs in Korea who have adopted ISO 9000 majoring in the domestic markets as well as th

A considerable number of corporations seem to be deeply interested in Quality Management as a tool to improve competitive advantage of their products. Especially, under dynamic management circumstances recently, acquisition of ISO (International Organization for Standardization) certification for domestic corporations could have great impact on outcomes, and it becomes even more important for corporations depended largely on exports. However, it is not simply acquisition of ISO certification itself that gives dominant competitive advantage, and effects of acquiring ISO certification on every corporation are different. On this study, I would like to examine how purpose and goal for ISO 9000 influence on outcomes later on, and how CEO’s concern and the corporation’s capability could change the outcomes after all. As a result of the study, importation of ISO 9000 for the purpose of ensuring competitive advantage of products, standardization of quality management system, and benefits in the short run showed a positive affects on outcomes. Also, the relationship between purpose of acquiring ISO 9000 and outcomes became more connected as the manager’s interest increased, and a greater capability of a corporation caused a greater effect on improvement of productivity and image of the corporation.

This paper is to introduce guidelines for project quality management system. International standards such as ISO 10006, IEC 62198, ISO/IEC TR 16326 and ISO 15188 are considered. This study is to discuss guidelines for quality management in projects, and application guidelines for project risk management, and guide for the application of ISO/IEC 12207 to software project management, and project management guidelines for terminology standardization.

Standardization strategy is considered as an important approach for the organization growth and competitiveness. Major contents of standardization are the selection of standardization area and management of standardization timing under limited resources. The developments of standardization road map and its driving strategy in construction area are important policy subjects in view of investment scale and national economy. In this paper, we aim to survey on the standardization theory and its application in construction field and suggest research direction for driving strategy of standardization road map development.

This paper is to Introduce guidelines for quality management. International standards such as ISO 10005, ISO 10007, ISO 10014 and ISO 10015 are considered. This study is to discuss guidelines for quality plans, configuration management, training, and managing the economics of quality.

ISO 9000 quality standards families were established in 1987 and have been started to implement Korean industry since early 1990s. ISO 9000 standards families of 1987 were revised in 1994 and 2000, respectively, by request of world wide certification bodi

Since ISO 9001 quality system was established In 1987, many companies have adopted It for assuring the quality of their processes Not only manufacturing companies but service industries such as hospitals, armies, educational Institutes, banks are now impl

More and more countries are pursuing the improvement of their companies international competitiveness, quality improvement and increase of productivity by adopting the technology and management standards for information and communications industry as a national standard. This trend based on international standards contributes to promotion of international trade in information and telecommunication industry. Thus, the products of the companies which dont select and comply with the adequate standards are hard to obtain confidence and the companies are losing the opportunities to compete in the market. As information and communication industry becomes more complicated and its competition environment changes rapidly, the market requires more reliable products than ever and management of the entire lifecycle from development of software to its disuse. Besides, the service quality improvement of suppliers and rapid and clear communication between suppliers and customers are also required. The purpose of this study is to clearly understand the theoretical details of TL 9000 by researching the literatures and materials on TL 9000. Also, the paper studies the status of QMS building based on TL 9000 by researching and analyzing the positive cases of QMS established by companies on the basis of TL 9000 standards.

In this research, we investigate the countermeasure of Product Liability through existing research or books for reference about PL and ISO 9001：2000 quality management system. And we analyze relation between PL system and ISO 9001：2000 Quality Management

In this research, we investigate the countermeasure of Product Liability through existing research or books for reference about PL and ISO 9000:2000 quality management system. And we analyze relation between PL system and ISO 9000:2000 Quality Management System after compare ISO 9000:2000 and ISO 9000:1994. base on this analysis, we integrate the Quality Management System of company and an important factor of PL system in accordance with the product liability law. So we present a general improvable scheme of ISO 9000:2000 quality management system that reduces overlap of quality business and utilize efficiently.

본 연구는 ISO 9001：1994에 기초한 TL 9000 요건： R 2.5 추가요구사항과 문서화 영향에 대해 언급하고 6가지 LCM 모델을 제시한다. 끝으로 ISO 9001 : 2000에 기초한 TL 9000 요건 : R 3.0 추가요구사항을 R 2.5의 대비표로 소개한다.

본 연구는 TL 9000 성과지표 : R 2.5 및 이를 QUEST FORUM Web Site에서 등록하기 위한 절차 및 Data Flow를 소개한다. 끝으로 TL 9000 성과지표 : R 3.0 및 Product Category 중 R 2.5에서 개정된 주요부분을 소개하며 향후 성과지표 개발 가이드라인에 대해 언급한다.

Beginning from July. 2000, the product liability of Korea is designed for reduction of customer loss by defective products. Therefore, most of company are supposed to be ready for taking care of safety and quality of products. ISO9001：2000 quality management system reform to emphasize continual improvement of the process with customer satisfaction. First of all, this paper start with introduction motive of the product liability and examine distinctive mark of the ISO9001：2000 quality management system. We consider the correlation between ISO9001：2000 quality management system and product liability and would like to propose product liability prevention by ISO9001：2000 quality management system with classification a defect style of product, the management guide and the law case.

2002년 7월부터 시행될 한국의 제조물책임법은 제조물의 결함으로 인한 소비자의 피해구제가 목적으로 이에 따라 기업으로서는 제품의 품질과 안전에 대한 부담은 더욱 증가하게 되었다. ISO9001:2000 품질경영시스템의 요구사항은 고객만족 지향에 대한 프로세스의 지속적인 개선을 강조하여 개정되었고, 고객의 요구는 제품의 안전을 더욱 중요시하는 추세로서 이러한 대응방안을 ISO9001:2000 품질경영시스템의 요구사항에서 고찰·제시하고자 한다. ISO9001:2000 품질경영시스템은 경영에 대한 프로세스 접근방식의 도입으로 프로세스의 입력사항으로 고객이 중요한 역할을 하며, 고객의 요구사항이 충족되었는지를 검토하며, 지속적인 고객만족을 위해 프로세스를 관리한다. 본 연구에서는 먼저 제조물책임법의 도입배경과 Is09001:2000 품질경영시스템의 특징을 고찰한다. 그리고, ISO9001:2000 품질경영시스템과 PL과의 관련성을 제고하여 제조물의 결함 유형별, 경영관리지침 항목, 소송상의 항목으로 분류하여 제조물책임 대응방안으로 ISO 9001:2000 품질경영시스템을 제시하고자 한다.

Purpose - The study’s aim is to assess performance quality delivered through a performance management system. The case study first measures the effectiveness of the present performance management system of Bhushan Steel Ltd. (BSL), and then secondarily analyzes the employee training impact. Research design, data, and methodology - A case study research approach using a survey was followed. The final sample size was 50, with a simple random sampling technique used. Primary data came from the company itself and the secondary from books, the Internet, journals, etc. Results - BSL employee appraisals are used for many developmental aspects such as competence in the present job, improvements, performance development, and training needs. The results indicate that individual performance can improve if employees perceive the system as more transparent (i.e., not so confidential). Conclusions - Overall, the BSL employees think that the company appraisal system is useful; however, to make it better the company has to improve many aspects including appraisals based on supervisor observations. The company could use a self-appraisal and a 360-appraisal approach to improve such assessments.