A predominantly positive view is shown in engagement literature in terms of positive actor engagement (PNE) expressions and outcomes. However, business practices indicate that the understanding of actors being negatively engaged is important. Yet a few studies in marketing, which attempt to conceptualise negative actor engagement (NAE), do not have a consensus as for whether NE and PE are reciprocal or NE is a distinct construct with a different nomological network and process. The purpose of this study is to conceptualise and operationalise NAE. Built on Li et al.’s (2018) conceptualisation of actor engagement valence, this paper follows Churchill’s (1979) methods of scale development and operationalises the construct of NAE. By developing and validating a NAE scale in specific online learning servcie platforms, we address this identified literature gap. Specifically, this study derives four NAE dimensions, including annoyance, anxiety, futitlity and failed expectation, which we proceed to validate within a nomological net of conceptual relationships in relation to the engagement behaviours (learning, sharing and endorsing). We conclude with an overview of key managerial and scholarly implications arising from this research. This marks the first study in the marketing discipline to operationalise NAE.

The purpose of the current study was to deduct the factors for e-sports and to develop measurement scale of each images of those factors so as to establish the concept of esports. In order to achieve the aforementioned purpose, the study was conducted through three steps: (1) deduction of the elementary/principal factors which were based on the literature investigation and in-depth interview of experts and general public, (2) conducting first survey and exploratory factor analysis, and (3) conducting secondary survey followed by confirmatory factor analysis. In the first step, in order to develop and identify measurement scales, images concerning e-sports, game and sports perceived by consumers and related items used in the extant literature were investigated. Additionally, in order to verify the face and content validity of deducted items, in-depth interview of experts, professional gamers, professors of Sports Science, doctoral students, people in charge, general public and etc was conducted. And in the second step, the survey with those confirmed items scales were conducted and with the results derived from the survey, the exploratory factor analysis for measuring images consisting e-sports were also conducted. Finally, in the third step, secondary survey based on the results derived from the exploratory factor analysis were conducted and in order to test uni-dimensionality of the measurement tool with the results emanated from the secondary survey, confirmatory factor analysis were conducted. Through aforementioned three steps, the current study confirmed the image factors consisting e-sports which are comprised of six positive factors (i.e., sociality, entertainingness, aestheticness, leisureness, education, and stress relief) and five negative factors (i.e., addictiveness, violence, commercial viability/marketability, and closedness).

The strategic stakes of differentiation are so great for companies that the adequacy between aesthetic perception of the products and functional benefits for consumers must be taken into account (Alba and Williams, 2013; Bloch, 1995; Reimann et al., 2010). In order to examine the consumer's aesthetic perception, we tested an exploratory measurement scale of aesthetic style (Lagier, 2006), which we first validated for different kinds of products. Exploratory and confirmatory analysis of this scale were conducted and obtained results which proved the stability of the scale for design products. The three dimensions of the factor analysis can be interpreted within the conceptual framework of the perception of design products. We effectively find two clearly distinct dimensions which measure: “affective intensity” and “tolerance for ambiguity”. The last dimension is composed of items which fall both in the domain of “cognitive differentiation” and “cognitive discrimination”. To segment our sample and quantify the different profiles of aesthetic style, eight groups of consumers were formed from the scores on the three dimensions. Finally, the structure of aesthetic style on consumer preference for four design objects was also tested. We seek to show that our scale can also explain the choice for some objects. A one-way ANOVA was conducted to determine whether there were significant differences in preference for each object based on intensity scores of affective intensity, cognitive discrimination/differentiation and tolerance for ambiguity. Our measurement scale of aesthetic style, in the context of this test, explained consumer preference for some design objects.

The research on country of origin effect (COO) has been oriented lately towards the characteristics of the consumer. As a result, in recent years there has been a growing number of publications dealing with consumer dispositions in the consumption of local or global brands (ethnocentrism, nationalism, patriotism, cosmopolitanism, xenocentrism). To contribute to the research, we conceptualize the Self-Country Connection (SCC) construct, based on the extended self theory, considering the country as one more possession that can be added to the individual’s self. We developed the scale generating items based on literature review and qualitative research. Specialists in marketing and international consumer behavior refined the items. Followed the exploratory and confirmatory factor analysis, analysis of discriminant, nomological and predictive validities, which obtained satisfactory results, in addition to the two-month interval testretest. The scale has two versions and can be used both to access the consumer's selfconnection with the home country and with foreign countries. The SCC scale can be used with other established scales, such as CETSCALE, COS, among others, to understand better the consumer behavior and improving market segmentation.

Cewebrity is somebody who is only, or perhaps mostly famous through their presence on the Internet, an internet person who crosses over to the mainstream, so called web celebrity or Internet celebrity. Recognizing that Internet celebrities’ participation will bring about improvements of company performance, marketers have considered them to be new source of innovation dedicating to company’s success. For example, fashion companies believe that Internet celebrities have good innovation ideas on clothing collocation or even fashion design. Given the relevance of Internet celebrity in practice, researchers have begun to address its merits (Stever and Lawson, 2013). However, it is not yet a well-established field of academic inquiry, because Internet celebrity’s specific characteristics has not been well developed yet. Based on the nature of Internet celebrity as consumer, the theory of customer value co-creation is appropriate to explain these new generated celebrities’ activities in new product development. Activities of Internet celebrities in value co-creation can be shown as communication, idea conception, and product design (Genc and Benedetto, 2015). The current study mainly focuses on the effects of fashion internet celebrities on whole process of product development including product design, production, and commercialization by developing the scale of internet celebrity’s attributes under the perspective of customer value co-creation. Theoretically, the study fills up the research gap that no prior research develops the scales of Internet celebrity and test its effects on new product development. Practically, our work is highly useful for marketers understand the effects of Internet celebrity, thus developing appropriate strategies to utilize them.

목적 : 본 연구는 베일리 영유아 발달검사 3판 대근육 운동척도를 한국판(Korean-Bayley-Ⅲ; K-Bayley-Ⅲ)으로 타당화하기 위하여 문항분석과 신뢰도 및 타당도를 검증하고자 하였다. 연구방법 : 본 연구의 참여자는 생후 16일에서 42개월 15일의 영유아 1,764명으로, 지역 및 성별, 모의 학력에 따라서 층화 표집되었다. 문항분석을 위하여 문항반응이론에 근거한 문항 난이도 분석과 고전검사이론을 통한 문항 통과율을 분석하였고, 신뢰도를 검증하기 위하여 반분신뢰도를 이용한 내적일관성, 검사-재검사 신뢰도, 평정자간 일치도를 살펴보았으며, 상호상관검증을 통해 수렴타당도와 변별타당도를 확인하였다. 결과 : 첫째, K-Bayley-Ⅲ 대근육 운동척도의 난이도를 조사한 결과, 총 72개의 문항은 원척도와 유사하게 쉬운 문항에서 어려운 문항까지 비교적 순차적으로 배치되어 있었다. 또한 시작점과 기저선 문항의 적절성을 알아보기 위하여 월령 단계별 문항 통과율을 확인한 결과, 대부분의 월령 단계에서 시작점과 기저선 문항이 적절한 것으로 나타났다. 둘째, 척도의 신뢰도 분석 결과, 대부분의 월령 단계에서 문항 내적일관성이 높은 것으로 나타났으며, 검사-재검사 신뢰도 및 평정자간 일치도도 높은 것으로 확인되었다. 마지막으로 타당도 검증 결과, 대근육 운동척도는 운동척도와는 높은 상호상관을 보인 반면 언어척도와는 중간 정도의 상호상관을 보여 수렴 및 변별타당도가 확보되었다. 결론 : 본 연구를 통해 K-Bayley-Ⅲ 대근육 운동척도가 한국 영유아의 대근육 운동발달을 평가하는데 타당하고 신뢰로운 척도임이 입증되었다.

수소를 연료로 사용하는 PEMFC는 고효율⋅출력밀도를 나타내며, 짧은 시동시간, 우수한 응답특성에 따라 현지설치형 발전기술로 사용되며, 이를 위한 고효율 연료처리장치가 필수적이다. SMR반응은 연료당 고회수율을 때문에 경제성이 우수하며, 전환율 확보를 위해 700°C, 20 bar 이상의 운전조건에서 수행되며, WGS, PSA의 후단공정을 통해 수소를 생산한다. 분리막 개질기를 이용한 SMR반응은 분리막이 수소를 제거함에 따라 반응효율 증진, 공정온도 저감, 후단공정 배제를 할 수 있어 공정구성 및 경제성이 우수하다. 본 연구에서는 팔라듐분리막 개질기를 사용하여 550°C, 5 bar에서 SMR반응을 통해 수소를 생산하였으며, 개질된 가스의 CO 농도를 최소화하여 고온 PEMFC용 연료처리장치를 개발하였다.

본 연구의 목적은 아동의 성장발달과정에 중요한 영향을 미치는 의미 있는 성인, 특히 부모와 교사를 대상으로 아동과 부정적 언어(Negative languge)로 상호작용하는 수준을 파악할 수 있는 척도를 개발하기 위한 것이다. 즉 이 척도는 이소희(2014)가 제안한 바 있는 CCTV 모델을 구축한 다음, 이에 기반하여 2차에 걸친 문항개발과 탐색적 요인분석, 구성요인과의 상관관계 분석에 의한 타당성 검증을 통하여 척도를 개발 및 타당화하고자 한 것이며, 다음의 과정을 거쳤다. 1차 문항선정은 선행연구의 고찰을 통해 본 연구의 목적에 부합하는 84문항을 구성한 한 다음, 유아 교육·보육전문가를 대상으로 그룹 토의와 5점 리커트 척도에 의한 내용타당도를 실시하여 56문항을 선별하였다. 2차 문항 선별은 서울 및 경기지역에 위치한 유아교육·보육기관의 교사 30명, 원장 30명을 대상으로 5점 리커트 척도에 의한 내용타당도를 실시하여 36문항을 선별하였다. 선별된 36문항의 타당도를 확인하기 위하여 대도시권에 거주하는 성인 416명을 대상으로 SPSS 21을 활용하여 탐색적 요인분석을 실시하였다. 또한 이 분석을 통해 확인된 척도의 구성요인들과의 관계를 알아보기 위해 Pearson의 상관분석을 실시하였으며, Cronbach’s α에 의한 신뢰도 계수를 산출하였다. 이 결과, CCTV 모델에 기반한 신뢰도 .93의 4가지 요인, 즉 Command(명령하기), Criticism (비난하기), Tag(꼬리표 달기), Vex(잔소리하기)로 구성된 25문항의 성인-아동의 부정적 상호 작용 척도 ACNIS(Adult-Child Negative Interaction Scale-based on CCTV model)가 개발·타당화되었다.

식품 포장재 내 곤충 침입을 방지하기 위해 방향유를 함유한 방충 필름이 연구되고 있으나 파일럿 규모의 생산 장비를 이용한 연구는 드물다. 따라서 본 연구의 목적은 파일럿 규모의 생산 장비로 미세캡슐화된 시나몬방향유(cinnamon oil, CO) 함유 식품 포장 필름을 개발하고 필름의 방충효과와 이화학적 특성을 평가하는 것이었다. 모든 필름은 파일럿 규모의 그라비아 인쇄기(Roto Gravure Printing Press, Ilsung Machinary Co., Ltd., Gumi, Korea)와 적층기(Dry laminating & Extrusion laminating machine, INT CO., Ltd; Ansan, Korea)로 제작되었다. 폴리비닐알코올 수용액(0.02%, w/w, 폴리비닐알코올/증류수)을 사용하여 CO (5.2%, w/w, CO/PVA 수용액) 미세캡슐 에멀션을 제조하였고, 0,1 또는 2% (w/w, CO/미세캡슐 CO 에멀션)의 미세캡슐 CO 에멀션을 잉크(54 또는 61%, w/w, 잉크/전체 혼합액)와 시너(thinner) (23 또는 26%, w/w, 시너/전체 혼합액)에 혼합하여 인쇄 용액을 만들었다. 만들어진 용액을 폴리프로필렌필름(30 μm)에 그라비아 인쇄기로 인쇄한 후, 인쇄된 면에 저밀도폴리에틸렌 필름(40 μm)을 올려놓고 적층(lamination)하여 방충 필름(75 μm 두께)을 제작하였다. 소규모와 파일럿 규모로 진행된 필름의 방충효과 측정에는 화랑곡 나방(Plodia interpunctella) 유충을 사용하였고, 개발된 필름의 시남알데하이드 방출률, 인장 및 수분 차단 특성 그리고 열 중량을 분석하였다. 파일럿 규모 인쇄기와 적층기는 미세캡슐 CO 에멀션이 사용된 방출필름을 연속적이고 균일하게 생산하였다. 미세캡슐 2% CO 에멀션 제형으로 제작된 필름이 가장 높은 방충능을 보였으며, 미세캡슐화가 방충효과를 유지하면서 시남알데하이드의 보존성을 높여 방충효과를 유지하는 데 효과적임을 알 수 있었다. 열 중량분석 결과를 통해 미세캡슐화와 적층이 CO의 휘발을 막는 데 효과적임을 확인했다. 필름의 인장강도, 신장률, 탄성률 그리고 수증기 투과성은 각각 40.4-45.4 MPa, 87.1-87.6%, 831.8-838.1 MPa, 그리고 0.0078-0.0082 g·mm·h-1·kPa-1·m-2이 었으며, 이 결과들은 개발된 방충 필름의 인장 및 수분특성에 변화를 주지 않는 것으로 관찰되었다(p>0.05). 연구를 통해 파일럿 플랜트 규모에서 방충 필름을 성공적으로 제작할 수 있었고, 방충효과와 이화학적 특성 결과를 통해 제작된 방충 필름의 상업적 적용 가능성을 확인할 수 있었다.

IT 영업 역량 모델과 측정도구를 활용하면 IT 영업 인력의 수행 향상과 다양한 방식의 형식, 무형식학 습을 제공할 수 있다. 하지만 국내 IT 영업 인력의 역량에 대한 모델과 이를 측정할 수 있는 도구 개발 연구는 미진하다. 이에 따라 IT 영업 인력에게 필요한 영업 역량을 탐색하여 역량 모델을 구성하였다. 또한 구성된 IT 영업 역량 모델을 통해 국내 영업 현장에 적합하고 신뢰도와 타당도가 검증된 IT 영업 역량 측정도구를 개발하였다. 이를 위해 역량 모델의 개발, 측정도구의 예비문항 개발, 측정도구의 타당화의 세 단계를 거쳤다. 연구 결과 다음과 같은 결론을 내릴 수 있었다. 첫째, 국내 IT 영업 환경에 맞는 IT 영업 역량 모델은 성취와 행동 역량군, 대인 서비스 역량군, 관계 역량군, 지적 능력 활용 역량군, 자기 통제감 역량군, 영업 활동의 6개 역량군과 14개 역량으로 구성된다. 둘째, IT 영업 현장 전문가와 교육 전문가로 구성된 전문가 협의회를 각각 실시하여 예비문항을 개발하였고, 예비 IT 영업 역량 측정도구의 타당도를 확보하였다. 셋째, 검증된 예비문항을 사용하여 IT 영업 현장 인력 580명을 대상으로 본조사를 실시하여 신뢰도 및 교차타당도 검증으로 최종 도구를 확정하였다. 최종 확정된 IT 영업 역량 측정도구는 6개 역량군, 14개 역량, 78문항이다.

The purpose of this study is to develop a multi-dimensional scale measuring consumers’ perceived challenge in shopping fashion products online, and to verify its validity and reliability. Relevant literature is first reviewed to identify possible dimensions of perceived challenge. Next, Study 1 is conducted in order to explore the dimensions empirically and to see whether the dimensions that emerged were consistent with prior findings. A total of 190 responses to an open-ended question was qualitatively analyzed by using content analysis. The findings of Study 1 generate 26 items reflecting four dimensions (i.e., product knowledge, previous experience, website functionality, and product availability), which correspond to the dimensions suggested in literature review. Study 2 is subsequently conducted to refine the items so that the perceived challenge scale establishes cross-validation, convergent validity, discriminant validity, reliability, and predictive validity. A total of 238 responses is quantitatively analyzed by using exploratory factor analysis, confirmatory factor analysis, and structural equation modeling. In the results of Study 2, the perceived challenge scale is found to consist of a total of 16 items reflecting three dimensions: E-commerce Challenge (corresponding to Previous Experience reported in Study 1), Retailer Challenge (corresponding to Website Functionality), and Product Challenge (corresponding to Product Knowledge); all Product Availability items have been eliminated through the item refinement process. Specifically, E-commerce Challenge and Retailer Challenge are found to predict flow, supporting flow theory, while Product Challenge fails to lead to flow significantly. Implications, limitations, and suggestions for future studies are also discussed.

Even in the business-to-business markets, service quality is becoming very important factor which determines success or failure of the long-term business relationship. Our study aims to reveal how such recognized B-to-B service quality influences on realizing the relationship between the customer and the supplier. We began this research with two main objectives: (1) develop the service quality scale to facilitate assessments of B-to-B service quality and (2) investigate the structural model which deals with the relation between the service quality and business relationship performance. Considering that most previous researches about service quality were conducted in the business-to-consumer(B-to-C) area, this study conceptualizes the various quality aspects of service that are considered in B-to-B market and proposes B-SERVQUAL model which is the detailed quality measurement scale of B-to-B service. We developed a measurement scale called B-SERVQUAL for B-to-B service quality and tested research hypotheses and structural model. We found that service quality has a positive effect on relationship bonding, indicating that the superior service quality of service providers leads relationship bonding with buyers. Five dimensions considered in this study bring not only structural bond but also the social bond that refers to the emotional bonding. Relationship bonding has a positive effect on commitment. Relationship commitment appeared to be an important factor that has a positive effect on relationship performance, which demonstrates the reduction of management cost through commitment. This study reflected the economic and convenience aspects of services that haven’t been highlighted in the previous studies in the business marketing area. This study has academic implications in that it reflected the economic aspects of services, which have been dealt with conceptually by some scholars such as profitability, productivity, and cost. From the viewpoint of B2B service providers, the B-SERVQUAL proposed in this study will be helpful guide for service providers to specifically identify the customers’ needs and manage their service quality in the business market.

최근 조직의 커뮤니케이션에서 공중들이 중요하게 인식 및 평가하고 있는 진정성은 다양한 분야에서 연구들이 급증하고 있으나 서로 다른 개념적 정의와 측정으로 인하여 진정성 개념의 타당성과 다차원성에서 이론적 한계를 지니고 있다. 이에 본 연구는 보편적으로 사용가능한 커뮤니케이션 진정성의 측정을 위한 다차원적 개념의 표준 척도를 개발하고 대표적인 PR 활동인 CSR과 위기관리 분야에서의 차이를 살펴보고자 하였다. 기존 연구들을 바탕으로 도출한 21개의 측정항목들을 가지고 탐색적 요인분석을 한 결과에서 진정성은 이성적(진실성), 감성적(진심성), 그리고 행동적(실천성) 3가지 차원으로 구성됨을 확인하였다. 그리고 사전적 성향의 PR 활동인 CSR의 경우는 행동적 진정성이, 사후적 PR 활동인 위기관리 커뮤니케이션에서는 감성적 진정성이 다른 차원들보다 더욱 크게 공중의 커뮤니케이션 진정성 인식에 영향을 주는 것임을 알 수 있었다. 결국 커뮤니케이션 진정성은 진심, 진실, 실천의 의미를 포함하는 이성적, 감성적, 행동적 차원으로 구성된 다차원적 구성개념이라는 것이 확인되었다.

Theoretically, the meanings attached to luxury brands have been thought to be integrated in consumers’ identities, yet this possibility has not yet been explicitly investigated. This paper describes the development of a 23-item instrument for assessing the enrichment of an individual's personal identity through their identity as a luxury consumer. An exploratory factor analysis on data from a survey using this instrument indicates the existence of five factors (unburdening, pleasure, impressiveness, sensation and connectedness). The scale has a variety of potential applications and can serve as a framework for further empirical research.

A microencapsulated cinnamon oil (CO)-coated film was developed using a pilot-plant scale film coating system. CO microencapsulated with polyvinyl alcohol was incorporated with a printing ink and the ink mixture was applied to the surface of a polypropylene (PP) film as an ink coating using a gravure printing press at a speed of 20-200 m/min. The tensile strength, percentage elongation at break, elastic modulus, and water vapor permeability of the PP films with and without coating with the microcapsules were not significantly different (p > 0.05), which indicates that the coating did not alter those properties of the films. Microencapsulation effectively prevented the volatilization of CO in the films. The microencapsulated system may be extended to other food-packaging films for which the same ink-printing platform is used. The results from this study imply that the oil-microencapsulated films could be potentially produced by a modern film manufacturing system.

Even in the business-to-business(B2B) markets, service quality is becoming very important factor which determines success or failure of the long-term business relationship. Considering that most previous researches about service quality were conducted in the business-to-consumer (B2C) area, this study conceptualizes the various quality aspects of service that are considered in B2B market and proposes B-SERVQUAL which is the detailed quality measurement scale of B2B service. Our study aims to reveal how such recognized service quality influences on realizing the relationship between the customer and the supplier. We began this research with two main objectives: (1) develop the service quality scale to facilitate assessments of B2B service quality and (2) investigate the structural model which deals with the relation between the service quality and business relationship performance. Service quality has a positive effect on relationship bonding, indicating that the superior service quality of service providers leads relationship bonding with buyers. Five dimensions considered in this study bring not only structural bond but also the social bond that refers to the emotional bonding. Especially, we assumed that the empathy quality, a human factor in service quality, plays an important role in binding sellers and buyers personally and emotionally. Technical quality and the process quality related to service delivery are closely associated with the technical level of the service provided, so the service quality structurally binds the relationship between companies. In addition, service quality has a greater effect on structural bond than social bond, which implies that service quality is emphasized as core elements that bring economic, strategic, technical, and organizational benefits in B2B trading rather than be seen as a catalyst to accelerate trading or supplementary elements to the products. Structural bond in relationship bonding is an antecedent of social bond. Relationship bonding has been studied in 2 categories traditionally. This study could identify a casual relation between them. The findings from the study demonstrate that the structural bond is developed when clear economic and managerial advantages exist for buyers, and then the social bond is formed based upon this. In other words, structural bond is a positive predictor of social bond or emotional bond. As suggested earlier, service quality has a greater effect on structural bond than social bond, which supports a structural casual relation in which the structural bond is accomplished first through service and then, based upon this, social bond is accomplished. Commitment appeared to be an important factor that has a positive effect on relationship performance, which demonstrates the experience and the reduction of management cost through commitment is the antecedent that brings the relationship performance which is defined as the degree of the effectiveness and efficiency from mutual organization exchange activities. Managerial implications and limitations of the study were also discussed in detail.

Research on new product development has emphasized the importance of integrating customers, employees, and suppliers in an organization’s innovation processes. While several studies evaluate respective participatory processes, there is, surprisingly, no consensus on which dimension participation quality consists of, and how to measure them consistently. The present study contributes to the literature by identifying the dimensions of participation quality and by constructing a participation quality scale that includes six dimensions, namely (1) project-related resources, (2) early involvement, (3) degree of influence, (4) transparency of processes, (5) incentive mechanisms, and (6) voluntariness of participation. Furthermore, a 24-item measure of participation quality is developed using a mixed-method design. Results of our study show that the developed measure impacts important innovation-related outcomes such as innovation performance, acceptance of the innovation, and intention to participate in future innovation projects. Given that the six identified dimensions of participation quality differentially affect these outcomes, the scale provides the opportunity to better design participatory innovation projects, and thus helps managers to integrate stakeholders more successfully in these projects.

This study was designed to develop a scale to measure primary school English teachers’ professionalism based on affective factors. The Swailes' (2003) scale was used to best reflect the local context where teachers in primary schools teach English to young learners. Three surveys were sent to a total of 1,008 primary school English teachers. Three different focus groups were used to refine the survey items in the modification process from the first to the third survey. The data were analyzed using exploratory factor and confirmatory factor analysis. These results showed the validity of fifteen items for investigating primary English teachers’ professionalism: four items related to 'professional commitment', three related to 'professional autonomy', three items related to professional belief in public service, three items to profession as referent, and two items to professional regulation. It is hoped that the scale items developed in this study can be used to identify the standard of professionalism of primary English teachers and provide policy makers or school decision makers with data that can be used to enhance professionalism within the community of primary English teachers.

본 연구는 교정시설/소년원학교에서 실시되고 있는 문화예술교육 효과성을 측정할 수 있는 측정도구를 개발하는데 목적이 있다. 이를 위해 우선적으로 문헌검토를 통하여 이론적 근간을 마련하고, 현재 교정시설/소년원학교에서 운영되고 있는 문화예술교육 프로그램의 목적과 목표를 분석하고 문화예술 강사들의 포커스그룹 인터뷰 및 전문가와의 논의를 거쳐 문화예술교육 효과성의 구성개념과 예비문항을 구성하였다. 프로그램의 참여자들의 문항의 이해도를 높이기 위해 파일럿 테스트를 실시하고 윤문작업을 거쳤으며, 이후 탐색적 요인분석과 문항스크린 작업을 하였다. 본 조사는 2회로 나누어 실시하였는데, 1차 조사 설문지의 배포와 수거는 2011년 8월 10일부터 8월 20일에 걸쳐 시행하였으며, 총 842명(교정시설 589명, 소년원학교 253명)이 참여하였다. 2차 조사는 1차 조사의 분석결과를 바탕으로 문항조정을 실시하여 설문조사하였으며, 조사기간은 2011년 12월 10일부터 30일까지였으며, 총 691명(교정시설 505명, 소년원학교 186명)이 참여하였다. 측정된 결과는 문항스크린(기술통계치, 신뢰도 등), 탐색적 요인분석, 확인적 요인분석 순으로 분석하였다. 탐색적 요인분석 결과 6개 요인, 63개 문항으로 최종 척도가 구성되었다. 전체 문화예술교육 효과성 척도의 신뢰도는 .927로 양호한 결과를 보였으며, 확인적 요인분석을 수행한 결과, 모형적합도 지수 또한 적절한 것으로 판단되었다. 따라서 교정시설/소년원학교 문화예술교육 효과성을 측정하기 위한 척도는 최종적으로 ‘스트레스 17문항’, ‘사회성 17문항’, ‘문화예술 선호성 7문항’, ‘긍정성 10문항’, ‘자기조절력 8문항’, ‘표현력 4문항’의 6요인, 63개 문항으로 구성하였다.