The purpose of this study is to investigate an effective way of using real-time computer-mediated communication (CMC) tools for the development of Korean EFL learners’ oral communicative competence. The subjects of the study are the 53 first-year female university students and they are randomly assigned into three groups: text-, voice-, and video-chatting groups. The major results of the study are as follows: first, all the three synchronous CMC tools are effective in improving the fluency and accuracy of speaking skills. Second, the voice-based CMC tools, not the text-based one, are effective in improving the learners’ interactive skills and active use of communicative strategies. Third, all the three synchronous CMC tools are effective in enhancing the learners’ confidence in their English speaking abilities and beliefs in the improvement of their oral communicative competence. Lastly, the learners’ responses to the use of the CMC tools in performing communicative tasks are very positive in all the three groups. Based on these results, some pedagogical suggestions are made on the effective use of the synchronous CMC tools in Korean English classroom settings.

Decision analysis has becomes an important technique for decision making in the face of uncertainty. It is characterized by enumerating all the available courses of action, identifying the payoffs for all possible outcomes, and quantifying the subjective probabilities for the all possible random events. When the data are available, decision analysis becomes a powerful tool for determining an optimal course of action. We study the multi-attribute decision making in a compensatory models. In this paper, we use the entropy methods in weights calculating. For the purpose of making optimal decision, the data of five different car models are used. For computing, we used Visual Numerica Version 1.0 software package.

철근콘크리트 구조물의 보수ㆍ보강 등의 유지관리를 위해서는 내구성과 내하성을 동시에 고려한 건전성평가의 의사결정기준이 절실히 요구된다. 본 논문은 CART-ANFIS을 사용하는 철근콘크리트 구조물에 대하여 효율적인 모델을 나타내었다. 철근콘크리트 구조물의 손상과 진단 등에 활용되어온 분류형 전문가시스템의 일종인 퍼지이론을 이용한 결정목 구조와 기존의 인공신경망을 이용한 결정목 구조의 건전성평가를 비교 분석한다. 손상된 철근콘크리트의 내구성 회복을 위한 보강설계 이론과 내하력 증가를 위한 보장설계 이론을 정립시켜 손상검출의 산정식을 유도하였다. 본 연구의 건전성 평가시스템 모델을 이용함으로서 보다 효율적인 철근콘크리트 유지관리 뿐만 아니라 생애주기비용 예측을 수행 할 수 있다.

This paper aims to make some suggestions for the direction and objectives of teaching English as a global language (EGL). To this end, the examination reveals that the number of people who use English as a second or foreign language is much more than that of people who use English as the primary language. Moreover, in many parts of the world the status of English is shifting, being used within the country as well as for international communication. Thus, it will be more likely for the learners to communicate in English with other people than English natives. Communication across cultures demands mutual intelligibility and speaker’s identities. The objective of EGL is to provide intercultural learners with intercultural communicative competence, which is a knowledge of one or more cultures and social identities, and which is also a capacity to discover and relate to new people from other contexts for which they have not been prepared directly. Teaching English as a global language will be effective and prosperous under due consideration of local situations around learners. Several ideas are suggested for the new direction for EGL education.

Due to the convenience of use and rapid access to their information to find, many Internet users utilize the search engines or portal sites to find their information and web sites. However, many researches related with web site evaluation pointed out that many factors have to be considered to increase the usefulness of the site and the degree of user's preference about the site. In this research, based on the previous research, preference factors are derived to evaluate the portal sites. And then, five portal sites are evaluated by the questionnaire. CHAID, a decision tree technique, is used to analyze the results of survey and the relationships of preference factors. This research can be an indicator when we analyze the preference factors of portal site and other kinds of web sites using decision tree.

Classification is an important area in a data mining. There are various ways in classification methodologies : the decision tree and the neural network, etc. Recently, Rough set theory has been presented as a method for classification. Rough set theory is a new approach in decision making in the presence of uncertainty and vagueness. In the process of constructing the tree, appropriate attributes have to be selected as nodes of the tree. In this paper, we present a new approach to selection of attributes for the construction of decision tree using the Rough set theory. The suggested method makes more simple classification rules in the decision tree and reduces the volume of the data to be treated.

Expectation and interest about e-CRM are rising for more efficient customer management in on-line including electronic commerce. The decision-making tree can be used usefully as the data mining technology for e-CRM. In this paper, the representative decision making techniques, CART, C4.5, CHAID analyzed the differences in personalization point of view with actuality customer data through an experiment. With these analysis data, it is proposed a new decision-making tree system that has big advantage in personalization techniques. Through new system, it can get following advantage. First, it can form superior model more qualitatively in personalization by adding individual's weight value. Second it can supply information personalized more to customer. Third, it can have high position about customer's loyalty than other site of similar types of business. Fourth, it can reduce expense that cost marketing and decision-making. Fifth, it becomes possible that know that customer through smooth communication with customer who use personalized service wants and make from goods or service's quality to more worth thing.

Information systems(IS) outsourcing has become a very important management strategy of implementing IS and many studies on the IS outsourcing approach had been performed in the organizations. But it isn't still show how to out source the IS functions and how to offer quantitative magnitude for judgement. To offer a quantitative decision model that can help practitioners set priority and reap the most benefits from outsourcing, we show outsourcing structure including 3 factors (strategic, economic and technological benefit) and sub-levels which is different from the Yang and Huang's model. Also, we compute the weight of alternatives using analytic hierarchy process to find a priority of the IS outsourcing. As a result of analysis, we suggest systematic steps and quantitative model to increase the precision of decision making. 1)

Recently, information systems(IS) outsourcing has become a very important management strategy of implementing IS and many studies on the IS outsourcing approach had been largely performed in the organizations, but it isn't still show how to outsource the IS functions and how to decide quantitative magnitude for judgement. To offer a quantitative decision model that can help practitioners set priority and reap the most benefits from outsourcing, we show outsourcing structure including 3 factors(strategic benefit, economic benefit and technological benefit) and sub-levels which. is different from the Yang and Huang's model. Also, we compute the weight of alternatives using analytic hierarchy process to find a priority of the IS outsourcing. As a result of analysis, we suggest systematic steps and quantitative model to increase the precision of decision making.

Utilization rate for the gate and required time and walking distance to boarding flight are important measures for the gate management and passenger's convenience estimation. So, the main purpose of the gate management are the maximization of utilization rate and improvement of airport terminal user's convenience through the efficient gate management. This study intends to maximize the utilization rate of usable gates by considering layout, terminal configuration, local passenger of the airport and development of gate assignment algorithm and DSS which maximizes the gate utilization and minimizes the passengers' walking distance. And the decision support system can provide an efficient means of airport management of airport using an assignment algorithm.

Such effects would be paid off in the right way only when management of the firms perform marketing activities focusing on long term effectiveness, which would drive company profits up and keep them for long. Demands of customers are being changed and varied. In this result with the advantage of mass marketing and database marketing have been drawing attentions from company. To fulfill these demands of customer, they need a concept of eCRM(Web based Customer Relationship Management), and go from selling products and services, or gathering customer requests, up to the phase of solving customer's problem by real time or previous action. With the help of internet, the frequency and speed of the problem solving has improved greatly. For these purposes, we try to determine the most important and most urgent factors in eCRM: utilization by using SN Ratio Decision making, one of the Multi-criteria decision-making methods SN Ratio Decision making is widely used for determining relative magnitude per evaluation item, i. e. priority on problems and is expected to make more systematic and objective evaluations than conventional methods do. Even in the present situation where any general criterion on eCRM dose not exist, utilization of eCRM is expected to be actively continued, which will cause many problems. In this regard, evaluating eCRM counts.