VOCs have been used as the most definitive resource to reflect customer feedback when developing products and services. However, due to the development of the Internet and the emergence of SNS, VOC is no longer the only channel that represents customer opinions. There are also a number of studies showing that many customers express complaints through channels other than VOCs. In this paper, we analyze the difference between the official VOC data and the data collected through the external channel, and suggest ways to reflect the various opinions of customers. To do this, this study uses keyword analysis that can identify differences according to frequency through social network, modular analysis to distinguish topics according to centrality and similarity, and emotional analysis to confirm word polarity (positive and negative). The results of this study show that the opinions of the customers were different depending on channels such as VOCs and external channels. Therefore, the collected data through VOC as well as external channels should be used in order to reflect the opinions of customers. In particular, this paper confirms that the results of one channel may vary depending on the channel characteristics even for the same channel. This confirms that collecting voc only on certain channels may differ from what real customers require. Therefore, data collected through VOCs as well as external channels must be used to reflect various customer feedback.

The education based on synesthesia has been used to be applied for several years. Especially, We focused on the Coloured-hearing Synesthesia for music education for children who have difficulty in practicing pitch by using the serious game based on Coloured-hearing theory. Also, smart platform is flexible for several sort of video games so we expect good accessibility for children. For proving the effectiveness for education by using this technology and theory, we design the serious game for music called “Bunny’s Cave” based on Coloured-hearing theory and conduct the usability test aimed at 3rd grade student in elementary school.

Sambok (三伏, Three Hottest Days) is the common designation of Chobok (初伏, Early Hot Day), Jungbok (中伏, Middle Hot Day), and Malbok (末伏, Late Hot Day), and widely known to be one of the Korean folk customs. Hence, Sambok is notated in Manseryeok (Ten Thousand-Year Almanac) and in the annual astronomical almanac published by Korea Astronomy and Space Science Institute. In this paper, we investigate the changes of Sambok in Korea based on various documents such as Joseonwangjosilok (朝鮮 王朝實錄, Annals of the Joseon Dynasty), Jeungbo-Jakryeoksik (增補作曆式, The Supplement of Manual for Calendar Making), astronomical almanacs, and so forth. According to Jeungbo-Jakryeoksik preserved in Kyujanggak Institute for Korean Studies, Chobok and Jungbok are defined as the third and fourth Gyeongil (庚日, The Day Starting with the Seventh Heavenly Stems in Sexagenary Cycles Assigned to Each Day) after the summer solstice, respectively, and Malbok is the first Gyeongil after Ipchu (Enthronement of Autumn). However, if the summer solstice is Gyeongil, then the third Gyeongil counting from the solstice becomes Chobok. Malbok depends on the time of Ipchu. Ipchu itself becomes Malbok if the time of Ipchu is in the morning, or next Gyeongil becomes Malbok if it is the afternoon. On the other hand, Malbok is defined as Ipchu itself regardless of its time according to Chiljeongbobeob (七政步法, Calculating Method for Sun, Moon, and Five Planets), Chubocheobryeo (推步捷例, Quick Examples for Calendrical Calculations), and so on. To verify the methods used to determine Sambok, we examined the record in the extant almanacs during the period of 1392 to 2100 for which the summer solstice or Ipchu is Gyeongil. As a result, we found a periodicity that if the time of Ipchu is in the morning, in general, the time is in the afternoon after two years and then is back into in the morning after nineteen years, i.e., the 2 + 19 years periodicity. However, we found the 2 + 17 years periodicity in some years. We also found that the Chobok method of Jeungbo-Jakryeoksik has been used since 1712, the thirty-eighth reign of King Sukjong (肅宗). In addition, we supposed that Malbok had been determined by the method like Chubocheobryeo since either 1846, the twelfth reign of King Heonjong (憲宗), or 1867, the fourth reign of King Gojong (高宗). At present, these methods of Sambok are customarily used without any legal basis. We, therefore, think that this study will help conventionalize the method defining Sambok in the future.

The purpose of this study was to investigate the effect of risk awareness on injury experience in quick delivery service workers. Risk awareness has complicate characteristics such as its level of worker and worker's decision about the level of other's risk perception. Data were collected by interview survey with structured questionnaire about injury experience, risk perception, work characteristics, and socio-demographic characteristics of quick delivery service workers by cross sectional survey design in 2012. The sample size was 120 respondent of quick delivery service workers. Statistical method for this study was hierarchical logistic regression method with 3 different models using socio-demographic characteristics and work characteristics and risk perception, etc. The difference between the level of risk perception of quick delivery service and other’s was statistically significant effect on the experience of injury. Especially the higher the level of risk perception of quick delivery service workers is than other’s, the lower the injury experience of quick delivery service worker is. The limitation of this study can be found in survey design. The future study for investigation of mechanism of the combined effect of risk perception of quick delivery service workers and others on injury experience.

In this article, we reported the characterization of mechanical properties for several scaffolds fabricated by different techniques: bio-plotter technique and WNM(wire-network molding). Firstly, we constructed numerical models for ABAQUS: a commercial computational analyzing program. Using ABAQUS, effective compressive are calculated and compared with the experimental results from UTM tests. The results show that the stiffness of the scaffold fabricated by WNM is stronger than that by bio-plotter technique.

In this article, we proposed a novel technique to fabricate cell‐culturing scaffold, that is, the hollowcylinder‐ grain assembly technique. This technique uses hollow cylindrical particles with sub‐mm thickness. Firstly, we fabricate PCL (polycaprolactone) hollow cylinder with sub-mm thickness using lab-made stainless steel mold. After that, we put the above-mentioned fabricated particles into a metal mold of which temperature could be controlled with hot plate and heat insulation system. PCL particles in the metal mold could be assembled together without severe collapsing under adequate temperature and time. Consequently, we could fabricate scaffold or foam structure with interconnected‐porosity and observed surface of cross section of fabricated scaffold by SEM.

I found evidence that Kim Y ˘ong (金泳, 1749-1817) is the author of the Korean Poch' ˘on'ga with New Charts published in 1792 by the Astronomical Bureau of the Chos ˘on dynasty. I reconstructed a history of Kim Y ˘ong from various literature remained in other persons' anthologies and governmental records. My findings on the author and publication year can help to solve the problem on the origin of star charts in the Poch' ˘on'ga with New Charts. I also considered the changes of Chinese Bu-Tian-Ge and their star charts after Chongzhenglishu (崇禎曆書). I found that the new charts in the book of Huantiantushuo published by Li Mingche (李明徹, 1751-1832) in 1819 are approximately the same to those in the Poch' ˘on'ga with New Charts by Kim Y ˘ong in 1792.

In this study, we investigate the changes in the equatorial lodge degrees and polar distance degrees of determinative stars in the ancient Chinese archives. Confirmed is the fact that the coordinate values of those determinative stars defined in B.C. 104 had been used until the 8th century but were modified by the observations of Li Chunfeng (李淳風) in the early 7th century and Yixing (一行) in 723 A.D. The results of this study are compared with those in History of Chinese Astronomical Observations of Pan Nai. By applying the results of comtemporary astrodynamical calculations, their reliability is checked, and the corrected catalogues of Shi Shi (石氏) and Yixing are provided. The positional accuracy of those observations is estimated to be one degree.

The Cowherd Star and the Weaving Maid Star have been famous stars in East Asian countries. Nowadays Altair is defined to be the Cowherd Star in public materials including science books, mass media, public outreach programs, and movies played in public planetariums and science museums. However, in astronomical books and star-charts in history, the Cowherd Big Star (牽牛大星) has been known to be Dabih or β Cap in the constellation Capricorn, and the asterism Cowherd consists of six stars including Dabih. Since the same title is given to the different objects simultaneously, considerable misunderstanding and confusion among the public have occurred. In this paper we consider this problem in two aspects. One aspect is which star has been defined to be the Cowherd Star in ancient literatures; the other is which stars were regarded as the Cowherd or the Cowherd Star in the historical records of occultation or conjunction in History of Koryo, Annals of the Choson Dynasty, and Daily Records of Royal Secretariat of the Choson Dynasty. As a result, we see that Altair has been regarded as the Cowherd Star in folklore and literature, but Dabih has been defined to be the Cowherd Big Star in astronomical works. An explanation proposed by previous researchers on the reason why such double meanings have been appeared is introduced. In the explanation, the fact that the Altair was defined as the Cowherd Star in ancient times had not been handed over properly, and the name of Cowherd was later put to the Dabih and its surrounding five stars to form one of 28 lunar lodges. Based upon these facts, we suggest the following ideas: (1) Altair should be introduced to be the Cowherd Star in public-friendly programs, and Dabih should be noticed to be the Cowherd Big Star in the field of history of astronomy. Dabih should be added as the astronomical Cowherd Big Star in academic books such as a dictionary of astronomical terminology. (2) The Korean pronunciation for Altair should be al-tear instead of al-tairu in accordance with the definition in the astronomical terminology dictionary compiled by the Korean Astronomical Society.

Ti scaffolds with a three-dimensional porous structure were successfully fabricated using powder metallurgy and modified rapid prototyping (RP) process. The fabricated Ti scaffolds showed a highly porous structure with interconnected pores. The porosity and pore size of the scaffolds were in the range of 66~72% and 300~400 μm, respectively. The sintering of the fabricated scaffolds under the vacuum caused the Ti particles to bond to each other. The strength of the scaffolds depended on the layering patterns. The compressive strength of the scaffolds ranged from 15 MPa to 52 MPa according to the scaffolds' architecture. The alkali treatment of the fabricated scaffolds in an aqueous NaOH solution was shown to be effective in improving the bioactivity. The surface of the alkali-treated Ti scaffolds had a nano-sized fibre-like structure. The modified surface showed a good apatite forming ability. The apatite was formed on the surface of the alkali treated Ti scaffolds within 1 day. The thickness of the apatite increased when the soaking time in a simulated body fluid (SBF) solution increased. It is expected that the surface modification of Ti scaffolds by alkali treatment could be effective in forming apatites in vivo and can subsequently enhance bone formation.

Productivity of the Giant Magellan Telescope is estimated based on the annual number of papers produced by the currently operating large telescopes such as the telescope at the ESO La Silla observatory, CFHT, AAT, the Magellan telescopes, ESO VLT, Japanese Subaru, the Gemini telescopes, and the Keck telescopes. We find that the amount of papers produced by a large telescope is roughly proportional to the diameter of its primary mirror. With this fact, we estimate the SCI-paper productivity of the Giant Magellan Telescope by extrapolating the productivity of the above-mentioned large telescopes. Moreover, according to the paper written in 2001 by Benn and Sanchez, the amount of highly-cited papers produced by a large telescope is roughly proportional to the light-gathering power of the telescope or the square of the diameter. Hence, we survey the productivity of Nature-class papers of the large telescopes and extrapolate the relationship to estimate the productivity of the Nature-class papers by using the Giant Magellan telescope of a filled aperture 21.4 meters in diameter. We expect that Korean astronomers will be able to produce annually 60 SCI-class papers and 20 Nature-class papers with high scientific impact by using the telescope-time corresponding to the 10% share of the Giant Magellan Telescope.

It has been considered that 'exhausted eclipses' (日食旣) were total eclipses. However, modern precise calculations show that a significant fraction of such records are not realized to be total. Thus we doubt that the two concepts are equivalent. Here we investigate the meaning of 'exhausted eclipses' in the east-Asian history. We first find that eclipses of magnitude greater than 0.8 were regarded as 'exhausted eclipses' by a Korean astronomer of the 18th-century Choson dynasty. His notion was based upon the definition of 'exhausted eclipses' in the ephemerides of pre-modern Chinese dynasties. According to those ephemerides, the 'exhausted eclipses', whose magnitude is greater than 0.8, have the first contact at the western part of the solar disk and the fourth contact at the eastern part of the solar disk. A simple geometrical calculation shows that such cases really occur when the magnitude of eclipse is greater than 0.7. We pointed out that such an ancient definition might not be impractical for ancient astronomers, because the uncertainty of eclipse magnitude estimated by ancient Chinese ephemerides was 10% and the human sight has a spatial resolution of 1.2 arcmin, which is approximately one twentieth of the Sun's angular diameter.