Competition to attract customers to the increase of the golf club, but the less people enjoying golf for a variety of issues, including the economic downturn, so golf is going deepened. Therefore, the local golf club is faced with the difficulty of management. In the case of the golf club human resource is the most important factor, because it has a high labor intensive nature of the industry as a type of facilities and services on the basis of intangible human resources. In this paper, to confirm the internal marketing activities and internal service quality, basic premise is that for an external customer satisfaction, internal customer satisfaction should be preceded, and try to analyze these execution factors on job satisfaction and customer orientation, either directly or indirectly affected. The empirical results, the management support in the internal marketing activities were the factors affecting the intrinsic job satisfaction, and the internal service quality were factors affecting employees of the intrinsic job satisfaction and extrinsic job satisfaction.

이 연구는 무용을 통한 기업의 문화마케팅 활동이 해당기업의 이미지 및 지각된 품질, 충성도 에 영향을 규명하는데 목적이 있다. 연구의 목적을 달성하기 위하여 연구대상은 경기도 지역에 소재한 4년제 대학교에 재학 중인 대학생들을 모집단으로 설정하였으며 최종분석에는 200개의 자료가 활용되었다. 조사도구는 설문지를 사용하였으며 신뢰도와 타당도를 검증하여 사용하였 다. 또한 가설검증은 AMOS를 이용한 확인적요인분석(confirmatory factor analysis; CFA)과 구조방 정식모형분석(structural equation model; SEM)을 실시하였으며, 그 결과는 다음과 같다. 첫째, 문 화마케팅 활동 참여 기업의 기업이미지는 지각된 품질에 긍정적인 영향을 미친다. 둘째, 문화마 케팅 활동 참여 기업의 기업이미지는 충성도에 긍정적인 영향을 미친다. 셋째, 문화마케팅 활동 참여 기업의 지각된 품질은 충성도에 긍정적인 영향을 미친다. 넷째, 문화마케팅 활동 참여 기 업의 기업이미지는 지각된 품질을 통해서 충성도에 긍정적인 영향을 미친다. 이러한 결과는 기 업이 문화마케팅 활동에 참여할 경우 대중에게 호의적인 기업이미지를 각인시키고 해당기업에 대한 상표나 제품에 대해 신뢰를 가질 수 있음을 알 수 있었다. 더 나아가 문화마케팅 활동이 해당기업에 대한 충성도를 높이게 됨으로서 기업경영활동에 득이 될 수 있음을 시사한다.

The purpose of this study was to propose effective marketing communication strategies for overseas Korean restaurants through a multilateral comparison analysis of American, Chinese, and Japanese consumers' attitudes towards communication media and Korean restaurants. The survey was written in English, Chinese, and Japanese, with guideline for surveyors, and conducted using both online and offline methods. Samples were collected from five major cities - Los Angeles, New York, Tokyo, Beijing and Shanghai, which are the foothold for the globalization of Korean food. When it comes to attitudes towards communication media, word-of-mouth showed a high mean value, indicating it as the most useful and reliable media recognized by consumers who visited Korean restaurants. Furthermore, the necessity of recognizing the importance of visual communication in the physical environment of Korean restaurants and specialized websites, featuring restaurants and gourmet food, was observed. Consumers in all three nations chose word-of-mouth as the most useful and reliable media for learning about Korean restaurants. In addition, American consumers highly depended on signage and restaurant exteriors. Chinese consumers highly recognized the usefulness and reliability of offline media, such as newspapers, magazines, and events, while Japanese consumers considered online media, such as gourmet websites, blogs and social networks, as useful and reliable sources. A significantly positive attitude and high value was observed in all who had visited Korean restaurants. American and Japanese consumers had a significantly higher rate of intention to visit Korean restaurants in the future and to tell others about their satisfaction with Korean restaurants. Meanwhile, the average rate of prior preference for Korean restaurants (when choosing restaurants) was the lowest in all three countries. This study is useful for both the Korean government and food enterprises abroad to plan and develop marketing communication strategies properly for overseas Korean restaurants.

본 논문은 기업의 디지털콘텐츠 마케팅 특성이 소비자의 기업 신뢰도에 및 기업 선호도에 미치는 영향을 알아보 고 기업의 디지털콘텐츠 마케팅 효과 검증을 위한 효율적인 기초자료를 제공하는 것에 연구의 목적을 가지고 있다.

This study was designed to provide practical environmental marketing data by measuring the effect of environmental marketing on customer loyalty and trust at coffee stores. The results were obtained by empirical analysis and are summarized as follows. The first hypothesis, the effect of environmental marketing on consumer trust at coffee stores, showed that environmental marketing at coffee stores had a statistically significant positive effect on consumer trust. Price, product, and facilities as sub-factors of environmental marketing at coffee stores had effects on consumer trust. Especially, facilities was the highest. The second hypothesis, the effect of environmental marketing on customer loyalty at coffee stores, showed that environmental marketing at coffee stores had a statistically significant positive effect on customer loyalty. Price, product, and facilities as sub-factors of environmental marketing at coffee stores had effects on customer loyalty. Especially, facilities was the highest. The third hypothesis, the effect of consumer trust on customer loyalty at coffee stores, showed that consumer trust at coffee stores had a statistically significant positive effect on customer loyalty. Improvement of consumer trust by environmental marketing was an important factor in improving customer loyalty. As for these findings, price, product, and facilities as sub-factors of environmental marketing at coffee stores had effects on consumer trust and loyalty. Consequently, these findings provide helpful information for coffee stores to plan environmental marketing strategies and establish direction, and they can be used for management activities.

부분 유료화 모델은 현재 MMORPG(Massively Multi-player Online Role Playing Game)의 대표적인 소액 결재 기반 과금 방식이다. 본 논문에는 캐시 아이템 개발을 포함한 유료 판매 모델의 이론적인 근거를 확립하기 위해 제품 마케팅 분야에서 검증 받은 마케팅 전략과 마케팅 믹스 관점에서 MMORPG의 부분 유료화 모델을 정립하고 이 이론을 근거로 MMORPG를 위한 캐시 아이템 판매 모델을 이론적으로 체계화한다. 이 연구는 캐시 아이템을 포함한 MMORPG 부분 유료화 시스템을 제작하는데 필요한 디자인 가이드라인을 제공함으로써 이론적 근거가 확립된 체계적인 MMORPG 부분 유료화 서비스 개발에 유용하게 사용될 것으로 예상된다.

지난 40여 년 동안 국제 경영 분야에서 마케팅 표준화의 중요성과 효과에 대해 많은 연구가 진행되었다. 대체적으로 기존 문헌에서는 기업 활동의 글로벌화와 더불어 마케팅 표준화가 기업 성과에 미치는 영향에 대해 긍정적인 측면을 강조하고 있다. 그러나 마케팅 표준화-성과에 대한 실증연구 결과를 살펴보면 상이한 결과가 혼재되어 있음을 알 수 있다. 표준화가 기업 성과를 향상시킨다는 연구결과가 있었지만 성과에 영향을 미치지 않는다는 연구결과도 나타났고 심지어 마케팅표준화가 오히려 성과를 저해한다는 결론도 도출되고 있다. 이처럼 표준화-성과 관계에 대한 연구 결과가 일관성이 부족한 이유는, 기존 연구들이 가정하고 있는 표준화-성과 관계의 기본 전제에 문제가 있을 가능성이 있다. 즉, 표준화-성과 관계에 대한 선행 연구들은 전적으로 이들 관계에 단순 선형성을 전제하고 있다. 이에 본 연구는 표준화 전략의 효용과 비용 측면 모두를 고려하여 표준화-성과 관계에 있어 비선형성을 가설로 제시하고 실증분석 하였다. 소비재 분야의 수출업체를 대상으로 살펴본 결과 표준화가 기업성과에 미치는 영향은 비선형적 관계가 있는 것으로 나타났다.

The aim of this study was to compare the American, Chinese, and Japanese consumers` usage behavior of marketing communication towards overseas Korean restaurants. The survey included both on and off-line method and self-administered questionnaires were written in three languages- English, Chinese and Japanese. The sample was collected from 5 hub cities for globalization of Korean food- LA, New York, Tokyo, Beijing, and Shanghai. The most important factor of searching for Korean restaurants-related information was ``the interaction`` and the least one was ``the diversity``. The most commonly informed Korean restaurants-related content through the on and off-line media was ``the general information, such as location, telephone number, and operation hour``. Korean restaurants-related content that the respondents` most interested in was ``the information of menu and price``. Results of this study can expectedly be used from a practical point of view by providing empirical data of foreign consumers for effective marketing communication strategies of overseas Korean restaurants.

The purpose of this study was to analyze methods and contents of global Korean food marketing. In-depth interviews were conducted from July to October in 2010 using a qualitative research approach. Government agencies and restaurant companies emphasized well-being and healthy aspects as a Korean food identity. Regarding the marketing contents, government agencies commonly included standard loanword orthography and recipes. On the other hand, restaurant companies contained their own contents differentiated from other brands. Government agencies used CF, video, book and newspaper as communication channels but restaurant companies did not have systematic communication channels. Government agencies attempted to use holding, supporting and participating expositions as communication methods, whereas restaurant companies mainly used sales promotion and point-of-purchase as communication methods.

This paper reviewed the relationship between internal marketing and incremental innovation, and the moderating effect of firm size. The results of hierarchical multiple regression analysis, based on the responses from 322 employees in small business, showed that almost internal marketing factors effects positively on incremental innovation. All internal marketing factors(CEO support, compensation system, education & training, internal communication, authority delegation) appeared to be related positively with process innovation and service innovation. And all other factors(compensation system, education & training, internal communication, authority delegation) except CEO support showed to have positive relationship with operation innovation. In the moderating effects, internal communication effects more positively on incremental innovation in large firm-size than in small firm-size. But delegation effects more positively on incremental innovation in small firm-size than in large firm-size.

The main purpose of this study is to understand the marketing approaches and strategies that are used to disseminating biodegradable fishing gears and distinguish the cognition and the non-cognition group's attitudes on the product. We used a technology acceptance model for analyzing product attributes and its impacts on fishers' purchase. The result of this research shows that 'perceived usefulness and easiness of use' have positive effect on 'purchase intention,' and then give impacts on 'purchase intention' for the entire respondents. For the cognitive respondents these factors have influence on 'attitude' but they do not affect 'purchase decision.' However, 'perceived usefulness and easiness of use' have much positive impact on 'purchase intention.' In the non-cognition group, the 'perceived intention' and 'company and country of manufacturers' have direct positive effect on 'purchase intention' through 'attitude' and also 'on 'purchase intention.' This research provides some meaningful policy implications on further development and technology marketing of biodegradable fishing gears.

Cosmetic industry is a typical industry for domestic demand and is closely connected with domestic demand growth. In 2006, domestic cosmetics market is showing high growth rate due to the recovery of domestic demand and the market reorganization of sales channels is proceeding rapidly due to the recent global economic slowdown, Due to the situation, many companies are launching low-priced brand shop. The purpose of this study was to clarify the impact of marketing strategy of cosmetic brand-shop on consumers' purchasing intention. As the result of analyses, it was found that product, place, promotion factors of cosmetic brand-shop affect brand image. Also only product factor affects corporate image, perceived quality. And using regression analysis between brand image, corporate image, perceived quality and customer behaviors. Brand image and perceived quality factors influence consumers purchasing intention. Brand image has a positive impact on corporate image. And corporate image affects the perceived quality.

This study was an exploratory research to classify the types of green fashion marketing of the fashion companies in South Korea and analyse the present cases of each type. To analyse the current cases of green fashion marketing strategies, we researched all sorts of newspapers, magazines, publications of fashion companies, and web sites from 2008 to 2009. As a result, we categorized 5 types of green fashion marketing as follows ; eco-friendly fabrics (natural fabrics, recycled fabrics, biodegradable fabrics), re-use or re-form(reuse after cleaning and/or repairing and reformation through transformation and combination of raw materials), green certifications(ISO 14001, GOTS, OES, etc.), eco-friendly management and operation, and green marketing promotions. Based on the results, we proposed the green marketing strategies for fashion companies to progress toward the proper direction of green marketing. First of all, companies should escape from the narrow view point limited to the product itself. Then they have to focus on developing and execution of sustainable merchandising, manufacturing, logistics, and waste strategies.

The purpose of this study is to design neckties that are motivated by Christmas symbol images that have been known to public most widely in the basis of Day marketing so as to develop the competitive commodities closed to consumers' emotion in the fashion industry. As a method of this study were to use Adobe Illustrator CS2, which is one of the vector graphic programs, to present the motif design such as Santa Claus, trees, presents and letters among Christmas symbols, and are to apply to neckties by giving a change with striped pattern, all over pattern and one point pattern. The results are as follows; Firstly, Santa Claus image was expressed by color contrast with red and white, which was perceived by red, green and white that are mostly used in Christmas. Secondly, tree images are expressed abstractly with color contrast where red and green are contrasted, and color way change was given for symbol color of Christmas. Third, in the image of gift, the image of share and image of colorfulness were considered for expression by making motifs of three dimensional hexahedron shape. Fourthly, in the image of type, motif was expressed by giving a change in horizontal and vertical writing types.