In the information society where knowledge plays a significant role, the value of the corporate organization creates knowledge strategically and spreads it to the whole organization so as to reinforce the efficiency of the work force. After KMS(Knowledge Management System) was recognized as one of core competences of company, KMS based on information technology has been introduced actively to many corporate organizations for the implementation of realizing knowledge management. As the strategic use of KMS increases in company, it has attracted attention to the system and the investment in the system, now attention has brought to the effect of the system. The efficiency and effectiveness of KMS has been tackled as one of the most important issues, and then many studies have been implemented to measure the result of the system. The purpose of this study is to overcome these problems and to help make an important decision in establishing introduction strategy by abstracting the reasons and success factors and result indices which are important sources for introducing KMS.

As the industry develops, the amount of wastes is increasing in the economic system with various needs. As a result, the environmental problems are emerging as serious social issues and all the parties are required to make their best efforts. Among the issues proposed as the environmental issues, the logistics-related issues are exhaustion of the resources, global warming, environmental pollution, and acidification and so on. In order to respond to the environmental issues of the earth, the advanced countries are setting retrenched goals, reduction of the new greenhouse gases and accomplishment of retrenched goals by cooperation between the nations. Economic activities inevitably bring environmental problems and logistics is implementing those activities. The companies should perform the roles to resolve the environmental problems as the main cause of environmental pollution. Therefore, along with spreading recognition of social demand, the companies are required to establish policies regarding the environment and they should approach the issues from the perspective of resource circulation. These environment-friendly activities are emerging as the new source of competitiveness in the logistics field. Therefore, this study analyzes the effects of environment-friendly logistics activities on the reduction of logistics cost to reduce and resolve the environmental issues such as environment preservation, recycling and so on.

Motorola which had developed and commercialized wireless telephone and mobile phone for the first time in the world made a decision on the separation of the mobile unit from the Motorola due to the continuous bad performance turn. In addition, the Korean company named Raincom which had developed and commercialized MP3 player have been disappeared since Raincom failed to compete with iPod of Apples. What is the main cause the companies that have been top of the world level weed out of IT product market? For less product life cycle and globalization of market, the company's competitiveness tends to be determined based on company's creative capability, rather than process implementation capability. Thus, companies spent a great amount of time and effort in the introduction of creativity management and R&D activities. However, as company's continuous investment on R&D and innovation activities did not lead to business performance, they starts to pay much attention on the effective R&D and innovation activities. Therefore, this paper tries to solve the limitation of the effectiveness of R&D activities by introducing the concept of 'creative quality'. The creative quality is executed by the creative process, which is designed for getting over the limitation of the traditional brainstorming method. This paper presents the concept so called 'creative quality management' and expects it to be an alternative to conquest the limitation of six sigma management.

The purpose of this research was to find out types of consumers for low price cosmetics in domestic market. And on the presumption that there would be differences on impact of brand image and brand loyalty depending on types of consumers, this study started from the possibility of establishing marketing strategy from the standpoint from such difference in types of consumers. Accordingly the classified types of consumers were presented on the basis of similar research data and data published in relevant professional literature. Analysis was undertook on kinds of impact of brand image, brand satisfaction, brand sense of identity and brand attitude which were constituent elements of brand assets on brand loyalty. Analysisshowed that causative relationship between constituent elements of branch assets is different depending on types of consumers. Result of this study suggests that there is a certain need for reviewing types of consumers in order to heighten level of brand loyalty in connection with strategy for low price cosmetics brand marketing in domestic market.

National technical qualification does not recognised degree of working-career in labor market and an industrial field situation. National qualification is supply to nurture expert manpower and accomplish of self-development and a duty accomplishment ability improvement at a side of personal. So, This study is purposed to find that a method for recognition of working-career on the national technical qualification system. According to, this study is designed to questionnaire with BSC(Balaced ScoreCard), SEM(Structure Equation Model) with the delphi method, and is analysed using the AMOS 7.0 program package. Finally, This study is suggested growing to qualification standard for an examination a degree of master craftsman only under the change of national qualification systematization as a standard to operation and control.

The CEOs of global companies have been realized the imagination and creativity that can be obtained from the corporate culture is the crucial competitive power for sustainable growth. Thus, most domestic companies take an increasing interest in how to make creativity efficiently. This paper, however, argues that the proper application of performance indicators can engender creativity and innovation in organizations without costly investing on creativity. Assuming that creativity is actually dominated by the emotion of human resources rather than the rationality, this paper suggests the performance indicators developed based on the viewpoint of the characteristics of human needs and the relationship between the human needs and the attribute of works. The performance system which consists of activity, sociality and creativity is presented and the performance indicators for each category are also suggested to improve the spontaneity and creativity of human resources.

National technical qualification does not recognised degree of working-career in labor market and an industrial field situation. National qualification is supply to nurture expert manpower and accomplish of self-development and a duty accomplishment ability improvement at a side of personal. So, This study is purposed to find that a method for recognition of working-career on the national technical qualification system According to, this study is designed to questionnaire with BSC(Balaced ScoreCard), SEM(Structure Equation Model) with the delphi method, and is analysed using the AMOS 7.0 program package. Finally, This study is suggested growing to qualification standard for an examination a degree of master craftsman only under the change of national qualification systematization as a standard to operation and control.

Using a qualitative method, this paper described briefly the well-being-oriented consumers consciousness toward sustainability concept. The paper identified the major obstacles facing well-being society as evidenced by consumers own experiences for consuming products which are meet the necessity for environmental preservation. Over seventy percent of respondents who had a experience consuming the sustainable products said that they consumed it for themselves and their family's health of all things. Beside their interests about health, they made mention of the safety of sustainable products, high quality of sustainable products, to preserve our environment, confidence in sustainable products, encouragement from others, and curiosity for sustainable products. The respondents who did not consume the sustainable products argued that high price of sustainable products, genuineness of sustainable products, lack of information about sustainable products, unconcern about sustainable products, and difficulty to access to sustainable products were not allowed them from consuming the sustainable products.

The current study proposes the directions of oral communication education for adult learners. It reports the preliminary results of a survey into the workplace oral communication uses of business employees. A questionnaire was developed and administered to 121 employees working at 6 different companies. The questionnaire was constructed based on the oral communication forms, adapted and modified from the oral communication forms categorized by Crosling & Ward (2002). The oral communication forms within the organization were categorized into communication (1) with similar status staff, (2) with supervisors, (3) with lesser status staff, (4) in team works, and (5) in meetings. The most frequently occurring form of oral communication at work was 'communicating for networking' for similar status staff; 'following instructions and responding orally' for supervisors; 'informal conversation' for lesser status staff; 'participating in discussions' for teamwork'; and 'communicating for networking' for meetings. On the other hand, the most difficult form of oral communication at work was 'persuading' for similar status staff, for supervisors, for lesser status staff, and for meetings; and 'chairing and leading discussions' for teamwork. Implications for oral communication education are discussed in light of these findings.

This exploratory study is to analyze the status of star menus and suggest the development strategy of star menus in the western restaurants of the tourism hotels in Seoul. The data was collected from the chefs who have been working over 15-years in tourism hotels in Seoul by judgement sampling. The questionnaire was composed of Miller and Pavesic's 'Fifty tips for a successful menu' and Khan's 'The evaluation of menu item development', The 30-menu items were selected from the 1st survey on the menu items that were high in both popularity and contribution margin by menu engineering method. The selected menu items were analyzed by 14 lists: simplicity, ready availability of ingredients, quality, flavor, presentation, preparation, service method, nutrition quality, preference, profitability, serving temperature, descriptive copy of menu and publicity. As a result of the study, appetizer category was recorded the highest score by 4.09. Smoked salmon, Tomato and mozzarella cheese, Cream of mushroom, Cream of asparagus, French onion soup, Grilled beef tenderloin, Grilled rib-eye steak, Roasted lamb rack, King prawn, Seafood spaghetti, Chef's salad, Caesar salad, Organic salad, Fruit plate, Italian tiramisu and Yogurt ice cream were recorded high score. The development strategy of star menu is belows : the menu writer must consider the productivity, effectiveness, popularity and profitability, the regular customers want varieties and creativity in the menu and the operators have to include the star menu items in the set menu.