This paper reviewed the relationship among job characteristics, psychological stress response, and accidents, and the mediating effect of psychological stress response between job characteristics and accidents. Based on the responses from 176 employees, the results of multiple regression analysis appeared as follow; 1) autonomy, importance and feedback effect negatively on psychological stress response. 2) psychological stress response effects positively on accident frequency. 3) psychological stress response mediates fully between autonomy and accident. 4) psychological stress response mediates partly between feedback and accident.

This study attempted to evaluate the direct and indirect effect of emotional labor, job and psychosocial stress, and fatigue of beauty industry workers on their musculoskeletal diseases. The findings of this study showed that, among the workers with perceived symptoms of musculoskeletal diseases, the body part with the most commonly occurring symptom was the shoulder, followed by neck, low back, wrist, arm, foot and knee. As for the effect of work-related psychological factors on musculoskeletal diseases, it was found that the workers with musculoskeletal diseases were more affected by emotional labor and fatigue than non-symptom workers. It was also shown that when their job stress increased, the fatigue level also increased, though their psychosocial stress decreased. In addition, it was found that both direct and indirect effects of emotional labor on fatigue were high, and the indirect effect of job stress through fatigue on musculoskeletal diseases was significant.

목적: 본 연구는 안경사의 직무 특성에 따른 직무스트레스와 만족도에 영향을 주는 요인을 파악함으로써 직무 만족도 향상과 안경원 운영 효율증대에 기초자료를 제공할 목적으로 수행되었다. 방법: 안경원 근무 안경사가 응답한 106부의 설문지를 분석하였다. 사회적 지위를 포함한 일반적 특성과 직무 특성에 따른 직무 스트레스와 만족도를 기술적 통계 및 one-way ANOVA 분석하였다. 결과: 직무스트레스는 조제가공, 피팅 및 이직에서 여자가 남자보다 높았으며, 연령이 낮을수록, 근무 경력이 짧을수록, 서열이 낮을수록, 월 소득이 적을수록 검안, 조제가공, 피팅, 응대에서 스트레스 정도가 높았다. 직무 만족도는 모든 항목에서 남자의 만족도가 높았으며, 연령이 높아질수록, 경력이 많을수록, 서열이 높아질수록, 소득수준이 높을수록 다소 높은 만족도를 나타내었다. 결론: 안경사의 직무스트레스는 업무시간 항목에서 스트레스 정도가 높게 나타났다. 또한 직무 만족도는 업무해결능력 및 자율성에서 가장 높은 만족도를 나타내었다.

To decrease employees' job stress in the viewpoint of occupational health is very important to improve the productivity and quality of labor. In this study, the job stress, and it's influence on job commitment and organizational commitment were investigated by the questionnaire survey of 259 industrial workers. As results, the majority of workers were under job stress resulted from job demand, job control, and coworker's support. The work times per a week and night work had significant relationships with job demand, and the maximum negative relationship between the work times per a week and job continuous commitment was found. Job demand had the significant relationship with job affective and normative commitment, and job control had the significant relationship with job normative commitment and organizational affective commitment. Moreover, job affective and normative commitment had the significant relationship with organizational continuous commitment. Finally, it was found that cyclic organic chain was composed of work times per a week, night work, salary, job demand, job control, job affective and normative commitment, and organizational affective and continuous commitment. The results of this study indicates that reducing cyclic organic chain is urgently necessary to increase employees' job satisfaction and company commitment.

Person characteristics and the perception of organization climate affect on the performances associated with causes of job stress, and may induce various types of human errors. For incidence, a person’s adaptation to organizational traits can influence on

목적 : 본 연구는 작업·물리치료사들의 근골격계질환 유해인자를 확인하고 이에 따른 근골격계질환 예방프로그램의 적용이 통증 및 직무스트레스에 미치는 효과에 대해 알아보고자 하였다.연구방법 : 2010년 5월부터 동년 7월까지 경남 창원에 위치하는 C병원에 근무하는 21명의 작업·물리치료사들을 대상으로 근골격계질환 유해인자를 Quick Exposure Checklist(QEC)를 통해 확인한 후, 이에 따른 근골격계질환 예방프로그램을 8주간 적용하였다. 대상자들의 중재 전·후의 통증과 스트레스 변화를 측정하기 위해 시각적 상사척도(Visual Analogue Scale; VAS)와 한국인 직무스트레스 측정도구를 각각 사용하였다.결과 : QEC를 통해 작업·물리치료사들의 업무환경은 개선이 필요한 수준임을 알 수 있었고, 중재를 적용 후 중재 전에 비해 VAS와 한국인 직무스트레스 측정도구의 결과가 유의하게 감소함을 알 수 있었다(p<.05). 또한 VAS와 한국인 직무스트레스 측정도구의 상관관계 분석을 통해 통증변화와 직무스트레스변화 간에 양의 상관관계가 있음을 확인하였다(p<.05). 결론 : 본 연구는 작업·물리치료사의 업무환경 분석을 통한 근골격계질환 예방프로그램을 적용함으로써 근골격계질환 예방활동이 작업·물리치료사의 통증 및 직무스트레스 감소에 긍정적인 효과가 있음을 제시하였다.

Job stress weakens physical ability causing the diseases related to working condition, decreases a production level, and increases mistakes and accidents. This study examined the relationship between job stress and human error, and focused on the moderating effect of age and maintenance type on the relationship between job stress and human error. The study used a quantitative design based on the 450 questionnaires of maintenance personnel in the Air force. The results of multiple regression analysis showed that physiological and psychological stress responses have positively related with human error. In moderating effect test, age appeared to impact on the relationship between physiological/behavioral stress and human error.

This paper reviewed the relationship between job stress and human error, and the moderating effect of age and maintenance type on the relationship between job stress and human error in maintenance personnel. Based on the responses from 450 maintenance personnels, the results of multiple regression analysis showed that physiological and psychological stress responses have positively related with human error. In moderating effect test, age appeared to impact on the relationship between physiological/behavioral stress and human error.

This paper reviewed the relationship between superior leadership and job stress responses, and the moderating effect of age in maintenance area of air force. Based on the responses from 450 air force maintenance persons, the results of multiple regression analysis showed that transactional leadership has negative relationship with physiological stress response, charisma has negative relationship with psychological stress, and individual consideration has negative relationship with behavioral stress. In moderating effects, age has negative effect on the relationship between transactional leadership and physiological stress response, and age has positive effect on the relationship between charisma and psychological stress response.

The Purpose of this study was to comprehend the influence that worker's job stress caused by the distinct characteristics of construction work affect on construction management. Proven through previous studies of job stress measurement method, physical environment, job demands, job autonomy, interpersonal conflict are derived as typical factors. We analyzed causal relationships between the factors using structural equation modeling under the hypothesis that job stress have effect on the construction management. As a result, successful job stress management for construction management plan is proposed.

본 연구는 보호관찰공무원의 주관적인 직무스트레스 인식유형을 Q 방법론을 통해 분류하고, 유형별 특성을 규명하였다. 46개의 Q 표본과 28명의 P 표본을 통해 분석한 결과, 보호관찰공무원의 직무스트레스에 관한 주관적인 인식 유형 은 크게 1) 안정된 직장, 불안전한 직무여건 유형, 2) 권위적인 조직체계, 과다한 직무요구에 민감한 유형, 3) 직장의 안정성과 인간관계를 중시하는 유형, 4) 직무전반에 대한 스트레스를 조직요인으로 인식하고, 현 상황에 대한 개인적 책임을 회피하고, 냉소적이고 방관하는 유형 네 가지로 구분 정리되었다. 이를 바탕 으로 본 연구에서는 각 유형별 스트레스 인식 특성을 탐색하고, 각 유형에서 시사하고 있는 스트레스 요인에 대처하기 위한 적절한 방안을 논의하고, 그에 따른 함의를 전달하였다.

This study investigated the relationships between Work-related musculoskeletal disorders (WMSDs), contributing factors, and the occupational stress of physical therapists. Self-reported questionnaires were given to 180 physical therapists in Gangwon Province. Variables examined included the prevalence of pain sites related to WMSDs; pain intensity; pain pattern; and job stress, which is thought to involve the physical environment; job demand; insufficient job control; interpersonal conflict; job insecurity; organizational system; reward system; and occupational culture. Among physical therapists, work-related musculoskeletal pain commonly affected the low back (30.1%), shoulder (29.3%), and wrist (12.2%). The sites of work-related musculoskeletal pain treated medically were the low back (22.8%), shoulder (19.8%), neck (12.7%), and wrist (12.1%). "Repeating the same work constantly" was suggested to be the major cause of the pain. The younger therapists were significantly more likely to feel high job stress due to the physical environment (p<.05), job demand (p<.05), and organizational system (p<.01). Women were more likely to feel greater job stress related to job demand, insufficient job control, the organization system, and job rewards. Men were more likely to feel greater job stress related to job insecurity. Weak positive relationships were observed between work-related musculoskeletal pain and job stress, which is thought to involve the physical environment; job demand; insufficient job control; interpersonal conflict; job insecurity; organizational system; reward system; and occupational culture. Physical therapists appear to be at higher risk of WMSDs because 80.1% of the physical therapists studied experienced work-related musculoskeletal pain. To reduce the risk, we need intervention strategies such as preventive education, ergonomically designed medical equipment, a psychosocial approach to work conditions, improved mechanical conditions related to therapeutic patterns, and an institutional infrastructure with sufficient personnel and scheduling.

The purpose of this study was to evaluate job stress factors of school food service nutritionists according to the number of years they have worked. The subjects of this survey included 125 nutritionists (69 from full-time employees and 56 from part-time nutritionists) from elementary school, middle school, and high school in the Gangwon area. The results showed that stress related to duty was the top job stress factor, followed by environment-related stress, personal stress, organizationrelated stress and stress caused by human relations. In terms of the degree of stress, part-time nutritionists have more stress compared to full-time nutritionists. This was especially true for nutritionists that had been employed for one year. In this case, the degree of stress was much higher than long time employed nutritionists. In terms of how to deal with job stress, school nutritionists eliminated stress directly (with direct countermeasures). In order to deal with stress, workers expected stable employment such as pay (wages), promotions, etc. In particular, part-time school nutritionists had stronger expectations. When correlation between job stress factors were examined, environment-related, duty-related, organization-related, human relations-related and personal stress were all shown to be mutually related.