This study utilizes social big data to investigate the factors influencing the awareness, attitude, and behavior toward vegan fashion consumption among global and Korean consumers. Social media posts containing the keyword “vegan fashion” were gathered, and meaningful discourse patterns were identified using semantic network analysis and sentiment analysis. The study revealed that diverse factors guide the purchase of vegan fashion products within global consumer groups, while among Korean consumers, the predominant discourse involved the concepts of veganism and ethics, indicating a heightened awareness of vegan fashion. The research then delved into the factors underpinning awareness (comprehension of animal exploitation, environmental concerns, and alternative materials), attitudes (both positive and negative), and behaviors (exploration, rejection, advocacy, purchase decisions, recommendations, utilization, and disposal). Global consumers placed great significance on product-related information, whereas Korean consumers prioritized ethical integrity and reasonable pricing. In addition, environmental issues stemming from synthetic fibers emerged as a significant factor influencing the awareness, attitude, and behavior regarding vegan fashion consumption. Further, this study confirmed the potential presence of cultural disparities influencing overall awareness, attitude, and behavior concerning the acceptance of vegan fashion, and offers insights into vegan fashion marketing strategies tailored to specific cultures, aiming to provide vegan fashion companies and brands with a deeper understanding of their consumer base.

본 연구는 국내 꽃 정기구독 서비스에 대한 소비자의 인식 과 이용 현황 및 선호도를 파악하기 위해 국내 성인 남녀 중 이용자 225명과 비이용자 291명을 대상으로 설문을 진행하 였다. 대부분의 응답자들은 주로 인터넷과 SNS를 통해 꽃 정 기구독 서비스를 접하였고, 꽃 정기구독 서비스 이용자들은 주로 1~2주에 1회(76.9%), 2~4만 원 가격대(60.4%)의 혼합 된 꽃 상품을 구독하고 있었으며, 대부분 이용 기간은 1년 이 내(84.4%)였다. 꽃 정기구독 서비스를 이용하는 곳은 대부분 집(71.6%)으로, 많은 이용자들이 자기 자신(65.8%)을 위해 서비스를 이용하고 있었다. 꽃 정기구독 서비스에 대하여 이 용자와 비이용자 모두 긍정적으로 인식하고 있었으나, 이용자 들은 비이용자들에 비해 꽃 정기구독 서비스의 가격이 합리적 이고, 삶의 질이 향상되었다고 응답해, 서비스 장점에 대하여 이용자가 비이용자에 비해 더욱 긍정적인 것을 알 수 있었다 (p<0.001). 비이용자들은 꽃 정기구독 서비스 단점으로 포장 쓰레기가 많이 나올 것 같고, 신선도가 떨어질 것으로 우려하 였지만, 이와 반대로 이용자들은 그렇지 않다고 응답하였고, 그 외 단점 문항들에 대해서도 서비스 이용 시 크게 불편함을 느끼지 않는 것으로 나타났다. 응답자들은 꽃 정기구독 서비 스 이용 시 선호하는 상품으로 다양한 꽃이 2~4가지 정도 혼 합된 중간 크기(18~20cm×30~40cm, W×H) 상품을 선호 한다고 응답하였고, 꽃 정기구독 서비스 업체를 선정하기 위 해 고려해야 할 요인으로 이용자와 비이용자 모두 신선도, 꽃 구성, 구매 후기를 중요한 요인으로 응답하였다. 꽃 정기구독 서비스 이용 중 추가로 비용을 지불하면서 이용하고 싶은 서 비스에 대하여 응답자들 모두 절화보존제와 프리미엄 디자인 에 대하여 추가 비용을 지불할 의사가 있다고 응답하였다. 꽃 정기구독 서비스 이용자들은 서비스에 대하여 전반적으로 업 체가 제공하는 정보나 상품에 대해 신뢰하고 있었고, 꽃 정기 구독 서비스 비용은 합리적이라며 긍정적으로 평가하였다. 또 한, 본 서비스에 대한 재이용 의사도 높은 것으로 나타났다. 꽃 정기구독 서비스를 통해 본인을 위한 꽃 소비가 점차 늘어 나고 국내 소비자들의 화훼 소비 형태가 다양하게 변화되었음 을 확인하였으며, 이러한 결과를 바탕으로 앞으로 새로운 국 내 화훼산업 시장이 활성화되고, 지속적인 화훼 소비와 국내 화훼 문화의 발전이 이루어질 것으로 기대한다.

This study aims to analyze the variations in online clothing purchasing patterns based on demographic attributes and purchasing behavior. The survey subjects comprised individuals in their 10s to 50s who had prior experience with online shopping. The survey was conducted in Gyungnam from May to June 2022. A total of 397 questionnaires were analyzed using the χ2-test statistical method. The analysis of clothing purchase type based on demographic characteristics revealed differences in terms of gender, marital status, age, monthly income, and occupation. Notably, when analyzed by demographic characteristics and clothing purchase types, monthly online purchase frequency displayed significant differences in marital status, age, and occupation. Similarly, monthly purchase amounts through online platforms exhibited significant variations based on marital status, age, monthly income, and occupation. The online fashion platforms, when examined in relation to demographic characteristics and purchase types, showed significant differences across all variables. Clothing purchases by consumers seeking individuality and differentiation exhibited significant differences in age, occupation, and purchase types. Furthermore, the reasons for choosing online platforms for clothing purchases varied significantly based on age and occupation. These findings indicate diverse purchasing behaviors on online platforms influenced by demographic characteristics. These findings can be valuable for effectively segmenting the online fashion market.

한국형아유르베다 성격유형과 의류 구매만족과 어떤 관계가 있는지를 분석함으로써 성격특성을 고려한 마케팅 전략에 대해 논의하는 것이다. 본 연구의 자료는 수도권 여성 20대 이상을 대상으로 다음과 같은 통계 분석을 실시하였다. 첫째, 조사대상자의 일반적 특성을 파악하기 위해 빈 도분석을 실시하였고, 둘째, 측정도구의 타당성 분석을 위해 탐색적 요인 분석을 실시하였다. 또한 Cronbach's α 계수를 이용하여 요인을 구성 하는 항목들의 신뢰도를 분석하였다. 셋째, 한국형 아유르베다 기본심리 유형에 대해 알아보고, 조사대상자의 일반적 특성에 따라 차이가 있는지 파악하기 위해 교차분석을 실시하였다. 넷째, 한국형 아유르베다 기본심 리유형에 따라 고객만족에 차이가 있는지를 알아보기 위하여 일원변량분 석(one-way ANOVA) 및 Scheffe의 사후검정을 실시하였다. 본 연구는 한국형아유르베다 기본심리유형과 고객만족의 관계에서는, 전반적인 고 객만족과 하위요인별 서비스만족에 있어서도 카파형(K)이 상대적으로 높 은 것을 알 수 있었지만, 품질만족에 있어서는 통계적으로 유의미한 차 이가 나타나지 않았다는 것을 알 수 있었다.

In recent years, young Chinese consumers have become more favorably inclined toward products relating to traditional culture. Therefore, this study aimed to develop a textile design that incorporates traditional Chinese patterns and cultural symbolism that will appeal to consumers from the MZ generation (millennials and Generation Z). Through a literature search for traditional Chinese patterns and symbols regarded as auspicious, our design concept and motives were established. We selected peony, lotus, and frog motifs as representative of a “wealth and eternal prosperity” design theme. In textile design work 1, we used hand drawing and watercolor techniques, color transformation with Adobe Photoshop, and colorway and end-use 3D simulation with TexPro. The 3D simulation work suggests that this textile pattern is suitable for women’s outerwear, mufflers, and tote bags. Textile design work 2 conveyed the ‘wealth and eternal prosperity’ design theme and had a graceful mood that embodied the nobility of the lotus flower whilst also encompassing the symbolism of money and status. The end design is a modern reinterpretation of traditional Chinese patterns and motifs. As such, it is hoped that it will satisfy the needs of young consumers for cultural values yet offer a unique new aesthetic distinct from existing textile designs. These qualities can be expected to enhance the competitive market value of textiles bearing this design.

본 연구는 한국 여성의류소비자의 한국형아유르베다 성격유형과 의류 구매후기의 관계연구를 하는 것이 목적이며, 이러한 연구 목적을 위해 연구대상은 수도권 거주하는 20대 이상 설문 대상자 542명이었으며, 이 중 최종적으로 불성실한 응답을 제외한 519부를 본연구의 자료로 사용 하였다. SPSS 26프로그램을 통해 주요변수의 타당성, 신뢰성을 확보하 기 위하여 탐색적 요인분석, 인구학적 특성을 확인하기 위해 빈도분석, 성격유형에 따른 구매후기 점수의 차이를 확인하기 위해 세 집단 이상의 평균차이를 확인할 수 있는 일원배치분산분석(One-way ANOVA)을 실 시한 분석결과는 여성소비자의 한국형아유르베다 기본심리유형 중 하나 인 카파형(K)이 피타형(P)에 비해 구매후기를 중요하게 본다는 것을 알 수 있다. 이는 피타형(P)이 카파형(K)에 비해 구매후기를 중시하는 경향 이 낮은 이유는 자기주장이 강하고 주도적이며, 강한신념을 지니고 믿음 이 확고한 성격을 갖고 있는 것과 관계가 있음을 확인할 수 있다. 연령 을 구분하여 분석한 결과, 20~30대에서 유의한 차이가 나타났으며, 사후 검정 결과 피타형(P)의 평균보다 카파형(K)의 평균이 높은 것으로 확인되 었고 다중회귀분석을 통해서도 유사한 결과가 도출되었다. 이는 기성세 대에 비해 20~30대에서 구매후기를 중요시하는 경향은 모바일을 사용한 온라인, 디지털 환경에 익숙하기 때문이라 분석된다. 따라서 본 연구는 여성소비자의 성격유형과 구매결정후기 관계를 분석함으로써 마케팅 및 경영적 기초자료로 활용할 수 있을 것으로 사료된다.

가상현실과 현실 세계를 융합한 공간으로서 가상의 세계 안에서 다양 한 상호작용과 경험을 제공하는 메타버스 서비스는 사용자들이 자아일치 성을 공유하고 강화하는 공간을 형성해줄 수 있다. 본 연구에서는 메타 버스 서비스 특성이 사용자의 재이용의도에 미치는 영향과, 이 관계를 매개하는 자아일치성의 효과를 검증하였다. 메타버스 서비스를 이용해 본 경험이 있는 성인 남녀를 대상으로 수집한 245개 설문자료를 분석한 결과에 따르면 메타버스 서비스 특성 중 실재감과 매개변수인 자아일치 성은 고객의 메타버스 재이용의도에 긍정적인 영향을 미치는 것으로 나 타났다. 또한 매개효과분석 결과에 따르면 자아일치성은 메타버스 서비 스 특성 중 실재감과 재이용의도 간의 관계를 부분매개하고, 유용성과 재이용의도 간의 관계, 상호작용성과 재이용의도 간의 관계를 완전매개 하는 것으로 나타났다. 연구 결과는 변화된 환경과 소비자 특성으로 인 해 전통적 브랜드 마케팅 방식의 한계에 직면하고 있는 기업들에게 메타 버스를 활용한 마케팅 전략 도출에 도움이 되는 유용한 정보를 제공하고 있다.

Technological breakthroughs, combined with the demographic challenges of an aging population and the aftermath of the COVID-19 pandemic, spur new business opportunities in the service robot industry. From a management perspective, these technologies are positively evaluated in terms of increasing productivity, new business opportunities, and financial benefits (Belanche et al., 2020). However, although automation and robotics have already gained attention in the tourism and hospitality industry, research on their use in restaurants and the customer's attitude toward these new service solutions is still limited (Berezina et al., 2019; Ivanov et al., 2019; Kuo et al., 2017).

Generation Z is reported to have a precocious positive attitude to luxury while, in contrast to previous generations, caring less about status and more about ethics. Therefore, we study the predictors of luxury brand perceptions (the BLI dimensions and brand ethicality) and brand attitude as a consequence of it. We test our model based on survey data on perceptions of three luxury car brands by a sample of 218 Gen Z consumers in Germany. Our findings show that only three of the six proposed antecedents significantly predict luxury brand perceptions. Further, they show that to appeal to Gen Z consumers, luxury brands should focus on conspicuousness, hedonism, quality and ethicality. Overall, our findings call for more research on the evolving nature of luxury perceptions with younger generations.

This study investigated how immersive VR store experience generated consumers’ urge to buy via self-imagery and pleasure. It also identified that the processing varied by the level of self-relevance to the VR store. The findings suggest that the impact of VR store experience can be expanded to impulsive/compulsive purchases.

Innovative payment methods, such as Bitcoin, may exhibit effects on consumer behavior besides known pain of paying effects. This study sheds light on spillover effects of innovative payment methods by giving evidence for an increase of consumers’ purchase intention caused by payment method innovativeness and mediated by perceived store innovativeness.

In order to communicate brand concepts and values to the young generations, many brands are highly active on social media platforms such as Twitter, Facebook, and Instagram. Brand-Generated Content has already become the most common marketing strategy for fashion brands and plays a significant role in influencing consumers’ purchase intention. With increased competition on social media platforms, companies need to understand which posting features can bring in more consumer engagements such as number of likes and comments on social media platforms. In this paper, we develop (1) a model to predict the number of likes and (2) a methodology to detect anomaly of posts that have unusually high percentage of negative user comments based on Instagram design variables, including semantic text meanings, facial expressions, color scheme and background of photos, and post timing, among others. We collected a data set of brand-generated Instagram posts from ten fashion brands. The data covers the image, text, and user comments posted between 2019 and 2020. Image features were extracted using Convolutional Neural Network, and text topics were generated through Latent Dirichlet Allocation. Our results will help managers design Instagram posts to increase consumer engagement and to reduce negative consumer reactions.

Metaverse is a virtual world where users can engage in various activities, and its market is expected to grow rapidly in the coming years (Hwang, 2021). Generation Z, also known as digital natives, are heavily involved in social media and often share selfies, making them more sensitive to body image concerns (Ameen, 2022). In the metaverse, users can create customized avatars, allowing them to experience an ideal body image. This study applies the “extraordinary self” theory to avatar creation, a concept that explains how people create an ideal, fantastic, or transcendent self by consuming experiences that set them apart from their mundane real self (Procter, 2021). Based on the theory, this study examines how dissatisfaction with body image of Generation Z can lead to the creation of avatars that manifest an ideal body image, which in turn, can influence self-congruence with the avatar and self-esteem in the metaverse. This study also looks into the possible effects of enhanced self-esteem on user’s intention to purchase virtual products and their loyalty to a specific metaverse platform. Therefore, the following hypotheses are developed.

Over the past decade, the global apparel industry has witnessed an exponential growth of rental business. As consumers are increasingly aware of the environmental impact of over-consumption and garment waste, there is a new demand for apparel rental service as it helps reduce discarded garments to the landfill while satisfy consumers’ fashion needs This study examines the motivational factors that influence Generation Z consumers' attitudes and purchase intentions towards fashion rentals in China. Based on the theory of reasoned action, a survey was conducted with Generation Z consumers in mainland China. The findings suggested that economic benefits, ego defence, fashion orientation, experience value and sustainable value affect Chinese youngsters’ purchase intention to rent fashion-clothing. This empirical study contributes to a better understanding of the changing consumption attitudes and patterns of Generation Z consumers in China.

The growing concerns about sustainable consumption encourage more consumer research on determinants that influence consumers’ green behavior. Although green consumption has risen for several decades, green adoption rates are often overestimated. This study rationalizes that developing strategies that follow human prehistorical roots may be effective in encouraging green consumption. This notion is supported by Miller (2009) regarding the reversal of direction to explaining consumer behaviour through human evolution and individual differences. Green strategies should focus on determining attributes that display specific characteristics favoured by respective peer groups. The current study introduces two evolutionary-focused priming stimuli as an ancestral motive to understand consumer behaviour. The selected evolutionary-focused stimuli represent the foundational modes in the evolutionary psychology of (1) mating (i.e. short-term mating) or (2) parenting (i.e. long-term parenting) modes. These different distinct modes are predicted to trigger different individual decisions based on each Sexual Selection strategy to pursue (Buss & Schmitt, 1993). Following Griskevicius’ et al. (2010) assertion that status signaling through pro-sociality is one of the primary green signaling mechanisms, this study further attempts to investigate the moderating effect of costly signaling. Therefore, this study aims to provide a conceptual framework with propositions on the role of evolutionary psychology in consumer decision-making in the green product context. The study proposes that viewing family-focused stimuli will induce higher buying intention on green products than viewing mating-focused stimuli. However, this effect may be moderated by costly signals.

This study investigates the role of consumers’ value orientations on their attitude towards assertive green advertisements. We find that biospheric value orientation improves attitudes towards assertive ads and hedonic value orientation positively affects consumers’ perceived threat to their freedom. Besides, the study supports the role of assertiveness in persuasive communication.

This paper focuses on the importance of rethinking the functionality of the fashion retail store and suggests transforming the retail store into a space to educate consumers regarding important societal and cultural issues. Consumption trends and changes in consumer habits reveal that people are continuously looking for brand offers beyond services and products. Consumers are shifting the traditional consumer brands dynamics and societal sustainable brands are gaining momentum where consumers are seeking strong and deep relationships with such brands while discarding others. Despite brands' increased investment in e-commerce platforms and digital technologies, the retail store is still a pivotal space for brands to build and maintain a strong relationship with their customers. However, the traditional functionality of the retail store needs to be reconsidered.

The backbone of any customer experience management is the ability to understand customers’ needs, wants and lifestyles (Schmidt, 2003). In a post Covid era where consumer behaviours have changed forever, luxury brands need to step up to woe consumers back to their brick-and-mortar stores. For example, the Dior historical and global store at the Avenue Montaigne reopened after two years of renovations to offer a unique customer experience. This iconic store now offers not only the full range of products one can buy, but also an art gallery, a café, a 3-Michelin stars restaurant and an exclusive suite at the price of 25,000 Euros per night. The centrepiece of this new store is the huge glass staircase overlooked by a wall of mannequins dressed in various Dior dresses. It is meant to be “instagramable” for those who need to show off their visit to their virtual followers. The key question one may ask is whether all these innovations and investments in building an exceptional flagship store provide a better customer experience?

China is leading the global fashion market value in 2023 with consumers experiencing an integration of traditional consumption and production approaches to innovative ones triggered by the internet of things (IoT). This high speed ‘inspire and sell’ consumer conversion approach (ibid) is both enabling fashion consumption and introducing alternative approaches to end of life items. This finds Chinese consumers on the top of the global fashion consumption ranks raising even more the importance of sustainable practices. On an industry level, the shortened fashion cycles, the changes in item longevity, the low prices and the fast-moving consumer trends have attributed to an increasing waste generation as consumers discard clothes more frequently. Increasingly, studies alert to the availability of alternative end of life fashion practices, such as, swapping, renting selling etc offering more choices in terms of reducing fashion waste. Yet research related to these efforts seem to have a national or regional perspective and approach and most of the studies are located and focused on western societies.