Although older adults’ adoption rates of smartphones have continued to increase in recent years, health-related apps are not widely accepted by older adults. Therefore, the primary aim of this study was to explore older adults’ adoption behavior of mobile health (mHealth) apps in the U.S. Specifically, this study applied protection motivation theory (PMT; Rogers, 1975) as the theoretical base to explain older adults’ adoption process of health apps to understand the influences of threat and coping appraisals on older adults’ adoption behavior of health apps. In addition, the current study incorporated the technology readiness theory (Parasuraman, 2000) to understand the influences of older adults’ positive and negative technological readiness (TR) on their PMT components. Data were collected from older adults (n = 600; 60% female) aged over 55 in the U.S. using online survey questionnaires. The data analysis was conducted using partial least square structural equation modeling (PLS-SEM). The findings suggest the impact of coping appraisals on older adults’ attitudes toward mHealth apps and their (continuance) intention to use mHealth apps. Especially among PMT’s four appraisal components, response efficacy was the most critical underlying mechanism driving mHealth app-related attitude and behavioral intention. In addition, older adults’ beliefs about using mHealth apps (i.e., TR) significantly influenced their coping appraisal processes, while positive TR was more critical in forecasting their coping appraisals. The results suggest a need to classify older consumers into different segments based on their TR to develop differentiated marketing strategies. The findings also suggest that marketers understand various protective motivation components concerning the use of mHealth apps among older adults.

This paper presents a strategic adoption model for blockchain technology in nuclear nonproliferation by analysing the implementation of legally binding agreements and leveraging results from governmentleading sectors. Blockchain has been emerging as not only a single promising technology but a foundational one which can be combined with diverse sectors. From the national point of view, it is imperative that the government formulates policy for fostering blockchain-related industries, thereby, gaining a competitive advantage at the national level. Accordingly, the Korean government has established the Blockchain Technology Development and Diffusion Strategies in 2018 and 2020, respectively, to verify the technology by supporting pilot projects for apposite industries, such as customs clearance, transhipment of containers, record-keeping of meat processing, and smart contracts. In addition, the strategies announce to support liaison with regulatory sandbox and cooperation between the projects. Internationally, on the other hand, nuclear nonproliferation imposes the duties of verifying that member states under the NPT and the Safeguards Agreement obey the IAEA mandate, “Atoms for Peace and Development”. Similarly, bilateral nuclear cooperation agreements and administrative arrangements specify reporting obligations for the origin and history records of the Trigger List items. Meanwhile, commercial and industrial secrets and other confidential information of any entities involved have to be securely protected. Provided accompanying activities accomplish the integrity of records and mutual transparency, it brings more credibility, and further, the competitiveness of the state’s nuclear industry. In conclusion, the tasks that the Republic of Korea implements as an exemplary country complying with the nuclear nonproliferation regime have many similarities with the pilot projects that have been or are being carried out under national strategies for fostering blockchain technology elsewhere. This implies that the leveraging of the subsets can derive a new competitive model in blockchain adoption that contributes to the competitiveness of the national nuclear industry due to the advanced nuclear regulations.

농업 기업가의 과학 기술적 경향은 새로운 기회를 식별하고 탐구하기 위해 필요해지고 있다. 최근 연구에 따 르면 신기술의 채택은 기업가적 지향(EO)의 광범위한 접근법과 일치한다. 농업의 타당성이 증가하고 있다고 해도, 기업가적 연구는 대체로 이 도전적인 분야를 간과해 왔다. 게다가, 문헌에는 경험적 연구가 상대적으 로 부족하고 여전히 연구되어야 하는 부분이며 잠재력이 있다고 논하고 있다. EO의 문헌에서 비롯된 이 연 구는 농업 분야인 HEO(Humanine Entrepreneural Orientation)의 접근을 제안한다. 이 논문은 HEO의 다양한 치수가 농가의 신기술 채택 성향에 미치는 영향을 검증하기 위한 경험적 분석을 제안한다. 모든 결과는 기업, 연구 시스템 및 공공 정책에 대한 몇 가지 시사점을 강조한다. 농업이 매우 특이한 분야이고 제조업과 상당히 다르더라도 농민도 기업인으로 볼 수 있으며 기업가정신을 따를 수 있다고 본다. 따라서, 경험적 연구의 상대 적 부족인 농업 EO에 대한 문헌을 본 연구를 통해 풍부하게 할 수 있다고 본다.

Existing literature provides strong evidence to suggest that e-commerce adoption is subject to the effect of culture. In this stream, researchers adopting Hofstede’s framework (1980) conceptualise culture at the aggregate level, and thus they assume country’s cultural homogeneity. Yet, the argument emerges that this view does not seem to be appropriate anymore, as every country having its unique mix of ethnic groups portrays cultural diversity (Cleveland and Laroche, 2007). Research exploring the adoption of e-commerce by ethnic minority consumers however, is scarce (Lacka and Yip, 2018). Considering growing migration levels, and particularly intra-European migration as well as the increase of ethnic consumers internet use (Kizgin et al, 2018), the investigation of migrants’ attitudes and behavioural intentions toward adopting e-commerce, as well as factors affecting adoption decision are important research topics for researchers, practitioners and policy makers. Although technology adoption has been extensively researched, previous studies on e-commerce adoption suffer from two limitations, which this study aims to address. First, most research on e-commerce adoption considers consumers to be a homogeneous group. However, within group differences exist, and they have an impact on the e-commerce adoption decision. So far however, only a handful of studies have explored the role of consumers’ individual characteristics on behavioural intentions to adopt e-commerce (e.g. Hasan 2010). Second, although the effect of culture on e-commerce adoption has been extensively studied, the simultaneous impact of various cultural influences that migrants are subject to has not been examined. To address these research gaps, the aim of this research is to assess the role of individual characteristics in e-commence adoption, and to reveal the impact of contact with heritage and host cultures on ethnic minority consumers’ attitudes towards behavioural intentions to adopt e-commerce.

With the advances in digital and social media technologies, sportswear and athletic shoe brands have provided more technology-based services to their consumers (Do et al., 2015). Accordingly, the importance of direct-to-consumer (DTC) sales has been increased, especially DTC sales through social media and mobile technologies. In the case of Nike, the relative contribution of DTC sales has been increased over the last few years in comparison to the sales to wholesalers while sales to wholesalers are still the primary revenue source (Soni, 2014). Despite the increasing importance of DTC sales, Nike is lagging in the market in terms of the ratio of DTC revenue to total revenue as opposed to its competitors (Soni, 2014). In response, Nike has implemented various DTC initiatives using digital and social media to facilitate demand creation and maintain market dominance (Guard, 2013; Heitner, 2016; Soni, 2014). In an effort to increase the DTC revenues, Nike introduced the new Nike+ app in 2016; however, the new app has been not well received by the public due to some functionality and gamification issues (Welch, 2016). Given the importance of the mobile apps’ forefront role for any sports brand, it is critical to understand what influence the adoption and use of the brand apps in order to increase the user satisfaction level and adoption. Thus, the current study examined factors influencing consumers’ use of a sports brand app using the modified technology acceptance model (Davis et al., 1992; Ha et al., 2015; Kim et al., 2017). Data were collected from 261 Nike+ Run Club app users using convenience sampling method. Of 216 app users, 133 respondents (51%) were female 129 were male (49%). About 64.8% were between the ages of 20 and 39 years and 35.2% were aged over 40 years. All respondents had previous experience with the Nike+ app. The questionnaire included the scales that measure perceived enjoyment, perceived ease of use, perceived usefulness, intention to use, and actual usage frequency as well as personal information. Harman’s single factor test was conducted to examine a possibility of the common method variance (MacKenzie & Podsakoff, 2012). Data were primarily analyzed using partial least squares structural equation modeling (PLS-SEM) and multi-group analysis (PLS-MGA). PLS algorithm procedures were performed to examine the hypothesized relationships in the research model (Ringle et al., 2015). The level of enjoyment had a significant positive effect on perceived ease of use (beta = .58, t = 11.94) while perceived ease of use positively affected perceived usefulness (beta = .58, t = 9.81). Behavioral intention was significantly influenced by perceived enjoyment (beta = .45, t = 7.46), followed by perceived usefulness (beta = .32, t = 3.64), and perceived ease of use (beta = .16, t = 2.07). As expected, behavioral intention positively affected actual behavior (beta = .31, t = 5.90). PLS-MGA was conducted to explore the differences between three age groups; 20s (n = 78), 30s (n = 91) and over 40 (n = 92), in regard to the use of a sports brand app. The relationship between variables was stronger with younger age groups, except the relationship between perceived enjoyment and behavioral intention. The greater the age, the greater the influence of perceived enjoyment on behavioral intention. However, only the path from perceived ease of use to behavioral intention was significantly different between the 20s and above 40 groups. The present study provides evidence supporting the efficacy of the modified TAM for predicting behavioral intention and actual use in the context of a sports brand app. In general, results from the current study suggest that perceived enjoyment is a more powerful predictor than perceived ease of use and perceived usefulness. In this regard, the concept of gamification should be tactically applied when developing and improving a sports brand app in order to create engaging experience with enjoyment (Hofacker et al., 2016; Zichermann & Cunningham, 2011). Also, given that perceived usefulness is greatly influenced by confirmation of expectations, the sports brand app provider should conduct a more thorough market research to understand what is expected by app users and ways to meet their expectations (Yoon & Rolland, 2015). In addition, the current study found some evidences of age-related differences in the adoption and use of a sports brand app (Ha et al., 2015). More detailed results and discussion will be presented at the conference.

A firm’s new product success is mainly determined by how well it is accepted by the mass in a short time. Although companies have been adopting various marketing methods, word-of-mouth [WOM] has been regarded as one of the most effective means for customer acquisition (Villanueva, Yoo & Hanssens, 2008), primarily due to its reliability, social support, and support by social pressure and surveillance as Arndt (1967) has suggested (as cited in Woodside and Delozier, 1976). Moreover, online word-of-mouth is being given new significance alongside the advent of social media such as Facebook, Twitter, blogs, and other online channels (Berger and Iyengar, 2013; Dellarocase, 2003; Schafer & Taddicken, 2015). For this reason, researchers have paid a close attention to opinion leaders, who are not only early adopters of innovation themselves (Goldsmith & Witt, 2003), but also information transmitters and influencers (Vernette, 2004). Therefore, this study aims to identify both online and offline opinion leaders, who could adopt new products first, and diffuse the adoption of new products to others. Thus, this study draws upon the innovation diffusion theory conceptualized by Rogers (1995). According to Rogers (1995), innovation is defined as an individual’s or an organization’s perception of an idea as new. In addition, he articulates that if an innovation is transferred through certain communication channels over time within a social system by its members, diffusion occurs (Rogers, 1995; Rogers, 2002). The main purpose of this paper is to examine the intermediary role of opinion leadership as a quintessential link between consumer characteristics (consumer innovativeness and lifestyle and values) and new product adoption behavior. The research data is collected through survey, which is conducted by distributing questionnaires to a group of users of Apple Watch by Apple, Mi band by Xiaomi, and the products by Fitbit. The model of the study will be tested through structural equation modeling approach. In particular, this paper considers not only regular opinion leadership in offline context, but also online opinion leadership in order to go with the tide of the developing online world. Moreover, this study selects wearable technology as a new product category, which makes the overall research highly fashion-oriented. Furthermore, this study explores the moderating effect of involvement of product category on the relationship between lifestyles and values and opinion leadership. The author anticipates that fashion innovativeness and four lifestyle and values factors (sense of accomplishment, self-fulfillment, excitement, and fun and enjoyment) will positively affect online and offline opinion leaderships, which again will have a positive influence on new product adoption behavior. Moreover, this study predicts that the correlation between lifestyles and values and involvement of product category will have a positive influence on online and offline opinion leaderships and new product adoption behavior. This study may contribute both to the academia and to the managers within businesses that deal with wearable devices. Theoretically, this study is of particular value in that it adopts consumers’ lifestyles and values as predictors of opinion leadership and new product adoption behavior, which is an uncommon approach within existing research streams regarding opinion leadership and new product acquisition. In managerial terms, by revealing the significant relationships between the consumer characteristics and both offline and online opinion leaderships who are the potential customers of new products, this study enables the managers to identify their targets and differentiate their marketing strategies considering the different characteristics of consumers in offline and online environments. In particular, since this study adopted several wearable technologies as new products, businesses that deal with wearable devices may pay close attention to the results of this study and manipulate their marketing strategies in adequate terms.

With traditional boundaries among culture, technology, finance, politics, and ecology are disappearing (Friedman, 1999), the need of businesses to deliver unusual experiences to the consumers have increased in order to survive and thrive. With consumer’s need diversifying and getting more complex, capturing receiver’s attention is becoming the key issue for brands (Jung & Shin, 2010). Resultantly, the traditional operators are feeling the necessity to co-operate with those in other fields to obtain differentiation. Hence, even without one consensus meaning existing, the emphasis on the word 'convergence' is consistently growing. Its popularity of use reflects the era we live in, where boundaries are fading and unaccustomed ideas are brought together (Lord & Velez, 2013). However, despite its importance increasing, researches on convergence marketing are very limited. Most of the studies focus only on qualitative research, especially on case studies or defining conceptual definition of term convergence. Thus, not much is known of how consumers perceive this new way of approach. Therefore, the main goal of this study is to first, understand how the consumers perceive marketing of technology and marketing of culture, and second, how the convergence of these two influence on brand perception. The concept of convergence holds meaning in all sorts of fields from telecommunications, computer sciences, mathematics, logic, to economics, sociology, accounting and others (Lord & Velez, 2013). Although it seems that the word convergence is more or only related to the information technology discourse, however in large, although it is true that it was mainly based on the advance of information technology, the concept of convergence is frequently used both in the media industry and the other academic fields. From media industry, it denotes the ongoing restructuring of media companies as well as to describe the various intersections between media technologies, industries, content and audiences. Yet, in academic fields, in the same context of convergence several other terms are frequently used in the literatures, for example as alliance, partnership, sponsorship, and collaboration (Appelgren, 2004) which is all based on the same ‘coming together’ yet differs in specific goal. The convergence marketing that emerged from the intensified competition among brands co-operates with those in other fields in order to create differentiating point. The convergence in fashion industry is found with two main streams of technology convergence and cultural convergence (Wi, 2013). In line with the fact that convergence in everyday life bases from the improvement of technology, the application of technology in fashion industry is also found throughout the production process, from design to production and distribution. Unlike 2000s where fast fashion changed the fashion system, the impact of technology seems to be the largest in the turn of 2010 (Choo et al., 2012; Ko, Kim, & Lee, 2009). As the convergence of marketing and IT can create rich, technologically enabled digital experiences that engage, delight, and serve the consumer, now it plays a part as a source of innovation (Lord & Velez, 2013). Accordingly, with pioneering advantages that technology appliance can deliver, many luxury brands have adopted new technology in its marketing strategies, including QR code in the magazine ad, hologram technique replacing the plastic mannequin, motion reacting interactive show window are to name a few. Similarly, culture for marketing is found with consumers pursuing more and more cultural and intellectual activities with the improvement of the standard of living. As concept of art exemplified from the marketing standpoint evoke general connotations of sophistication, culture, luxury and prestige (Martorella, 1996), many luxury brands are applying cultural contents to improve brand images (Hagtvedt & Patrick, 2008). In sum, to satisfy consumers’ diverse need, brands are trying to incorporate not only using the novel digital devices, but also conveying the cultural contents to provide emotional stimulus. Thus, this study focuses on the marketing communication using convergence of technology and culture that aims to gain consumers’ evaluation. This study applies complex model of Technology acceptance model to Pleasure-arousal-dominance theory to better understand how consumers perceived and adopt the new type of marketing strategy. TAM is a widely employed in various studies to predict users’ behavior intentions (Hsu & Lu, 2004). Technology acceptance model suggested by Davis (1989) is agreed as the theoretical background useful to explain individual adoption behavior with the introduction of such relatively new medium like this make users to experience new ways (Bagozzi & Yi, 1988). Yet, in the model application stage, it was suggested that TAM model focuses only on the judgment of the system of technology and lacks the ability to explain other potentially important factors that can influence on users’ acceptance process. Thus, similar to the other previous researches, this study also linked the emotion response to the existing technology acceptance model (Igbaria, Zinatelli, Cragg, & Cavaye, 1997; Venkatesh, 2000). This was due to the fact that the usage of technology is extending throughout the industry, and emotional factors are found to work as an important factor in such work. Many other approaches have been made in order to explain the emotional side of the adoption, yet in this study, pleasure-arousal-dominance theory which is often used to explain in marketing communication discourse and is supported in application for experiential aspect (Holbrook & Batra, 1987). Pleasure-arousal-dominance theory (PAD; Mehrabian & Russell (1974)) suggested by Mehrabian & Russell (1974) explains the three basic emotion status to mediate approach-avoidance behaviors in any environment based on the Stimulus-Organism-Response(S-O-R) paradigm. It explains that individual’s emotional status is aroused by the mediating environment (Donovan, Rossiter, Marcoolyn, & Nesdale, 1994). Yet, interpreting the recent studies arguing that in consumption related emotions situation, dominance is not necessary (Donovan et al., 1994), this study was adopted as a two-dimensional construct that can impact the user’s behavior intention. In sum, this study applies perceived ease of use, perceived usefulness, pleasure, and arousal as the determinants of adoption. In addition, not simply examining the adoption process of the convergence marketing, but this study relates to the actual effect on consumers’ brand evaluation. The appliance of TAM as the part of individual dimension variable was found in recent studies that investigated the effect of adverting with interactive medium (Han & Park, 2010; Shim, 2009). Previous literatures have suggested the perceived usefulness significantly influences on the attitude toward the retailer that provides such experience (Lee et al, 2006). Especially, such studies were made within the e-commerce conditions, such as investigation of consumer behavior towards a non-profit organization’s virtual store (Chen et al, 2002), influence of perceived usefulness positively influencing on attitude towards the online retailer and intentions to use from such retailer (Vijayasarathy, 2004), and determinants of adoption (usefulness, ease of use, and enjoyment) on the attitude toward the online retailer (Lee et al, 2006). On this account, brand attitude, and purchase intention was examined. In this study, survey method in order to investigate how consumers perceive the convergence marketing in the marketing communication context, and further, how they evaluated the brand performing convergence marketing. Preliminary study was first proceed to understand how marketing of technology and marketing of culture is recognized by consumers, and further, manipulate each stimuli. The adoption process was investigated using technology acceptance model combined with pleasure-arousal-dominance theory, as a part of the individual variables. With mediating effect of consumer characteristics found to be important in convergence marketing (Kim, 2007), personal innovativeness, art involvement, and need for uniqueness was applied to see the mediating effect. Therefore, a survey was conducted to see the differences in the degree of convergence. The preliminary research with 183 samples indicated that convergence marketing method was preferred over the dedicated marketing of technology or culture. Thus, the experimental design that was designed in a form of 2 by 2 between subjects factorial design with factors of innovation of technology and classiness of culture, the 513 samples collected a total of 485 samples being used. The analysis indicated that as the convergence traits of novelty and classic increase, determinant of intentions were strongly generated, followed by the increasing intention to accept, continued to building positive brand attitude and purchase intention. Yet, in specific, novelty trait had direct influences on making emotional feeling, including pleasure and arousal, rather than on generating cognitive reaction. It was the classic trait that had relationship in between cognitive and emotional reaction. Additionally, it was also found that in case of emotional feeling were evoked, pleasure and arousal, it influenced on building positive brand attitude continued to purchase intention even if adoption intention was not made. Moreover, when adoption intention was made, the direct influence on positive brand attitude was found to be significant. Meanwhile, determinants of adoption were found to have the significant influence on adoption intention and on brand attitude. The positive influence of determinants of adoption on adoption intention is in line with a number of researches on ETAM. When perceived to be higher, all resulted in higher adoption intention (Tzou et al., 2009). In terms of brand attitude, it was found that only the emotional variables of pleasure and arousal that had direct influence to have marketing effectance, which coincides with the result of Childers et al. (2001). This study indicates that compared to the perceived usefulness and ease of use, enjoyment was a stronger driver to predict the attitude. In sum, the result implies that convergence marketing can work to satisfy both the cognition dimension as well as the emotional facet. When drivers of determinants of adoption is generated, it strongly influence on the adoption intention. Yet, in order to have the marketing communication effect on brand attitude and purchase intention, it is necessary to consider the emotional aspect, either pleasure or arousal. Such relationship is not only related to the cultural contents, but technology itself can now deliver emotional feelings to the consumers. Thus, the marketing director should focus on the usage of technology to involve emotional facets. In addition, all individual characteristics were found to be significantly moderating. Result of the effect of personal innovativeness implies that those of highly innovated tends to not only have strongly influence on adoption intention, but also had significant effect of advertising effect compared to the less innovated groups. The moderating effects of art involvement turned out that those highly involved in art, novelty did not matter much compared to the less involved group. In case of need for uniqueness, the significant relationship of perceived pleasure on brand attitude was found, yet unlike expected, those low in need for uniqueness had significantly stronger adoption intention. Thus, this can be perceived as due to the marketing activity targeting the mass audience, lacking the attractiveness towards those in higher need for uniqueness. Thus, in order to attract both those in high and low need of uniqueness, delivering both usefulness as well as pleasure is important. The result of this study contributes to understanding on status and recent trend of convergence marketing activities. Further, it is meaningful in that it is in line with the recent studies of applying TAM in combination with PAD theory as well as within the context of marketing communication. Thus, the result of this study is expected to be helpful in understanding the new hybrid consumers and give suggests useful information for establishing future brand communication plans. Yet, to further understand the interpretation process of consumer studies that incorporate variables suggested from the interview should be incorporated in the study.

Luxury retailers are said to be leading the way with investment in instore technology (Patel 2013). As consumer decision making has shifted from the rational to the emotional and experiential (Kim et al., 2009), luxury fashion retailers are increasingly investing in experiential retailing to provide a differentiated retail experience and encourage consumers to dwell and consume. However, although academic research has identified the increasingly important role of technology in consumers’ lives (Gilmore and Pine, 2002; Kim et al., 2009; Srinivasan and Srivastava, 2010), there is a lack of research on technology implementation in the luxury context; on how it could be conceived and what beneficial effects it would have on the shopping experience. The aim of this research to explore the adoption of in-store technology within the luxury retail store environment with respect to the motives and methods employed. Motives include the proliferation of e-commerce, the showrooming concept, to increase dwell time and spend instore, to enhance the level of interaction with customers and also that in-store technology can be a PR generator. There are three main methods that luxury brands have been using technology in their flagship stores and these are functional, inspirational and experiential.

The explosion of new technologies is transforming the retail industry. In particular, a range of smart technologies (e.g., tablets, smartphones, WiFi, augmented reality, apps, video, virtual catalogs, smart tags) are providing fashion retailers with innovative ways to capitalize on strategic opportunities (Anderson & Exkstein, 2013). Due to the growth of smart in-store technology (SIST) applications in the retailing environment, it is critical for academic researchers to understand consumer responses to these technologies. The technology acceptance model (TAM) (Davis et al., 1989; Davis, Bagozzi, & Warshaw, 1992) is one framework for investigating consumer adoption of SIST. However, research has been equivocal concerning the belief-attitude-intention linkage, especially the mediating role of attitude in TAM. As an attempt to address this issue, this study examines how well TAM explains consumer adoption of SIST. Online survey data were collected from three different SIST settings (i.e., Virtual Mirror vs. Socially Interactive Dressing Room vs. RFID Music Tag). A total of 657 individuals completed the questionnaires resulting in a 27.56% response rate. Excluding participants with incomplete data, responses from 625 individuals (203 for Virtual Mirror; 209 for Socially Interactive Dressing Room; 213 for RFID Music Tag) were included for data analysis. A series of hierarchical multiple regressions was used to analyze the data. Our major findings include: (a) perceived ease of use was found to be a suppressor variable and thus dropped from the model; (b) perceived usefulness was significant in Virtual Mirror (β = .33, p < .01), Socially Interactive Dressing Room (β = .26, p < .01) and RFID Music Tag (β = .18, p < .01); (c) perceived enjoyment was found to be the best predictor of adoption intention of: Virtual Mirror (β = .46, p < .001); Socially Interactive Dressing Room (β = .61, p < .001); and RFID Music Tag (β = .67, p < .001); (d) attitude has a small effect above and beyond the effects of perceived usefulness and perceived enjoyment; and (e) attitude partially mediated the belief-intention linkage in Virtual Mirror. In Socially Interactive Dressing Room and RFID Music Tag, attitude fully mediated the usefulness-intention linkage while it partially mediated the enjoyment-intention relationship. Our findings have implications for improving consumer adoption of SIST. Our data indicate that, although perceived usefulness is clearly important, perceived enjoyment is even more important and should not be overlooked in SIST execution and management. Our results imply that consumers may be willing to tolerate a SIST that does not do a useful task in order to enjoy the SIST experience itself. This finding also suggests that no amount of usefulness will be able to compensate for a SIST that does not provide enjoyment.

Self Service Technology (SST) refers to technological interfaces that enable customers to produce a service independently, without service employees’ direct involvement. Because of the recent technological evolution and rising labor cost, most companies in the retail and service industries tend to use more technology-based SST options. In this study, we tried to investigate the effects of technology readiness and consumer readiness on SST service quality, attitude toward using SST, and intention to use SST in franchise fast food restaurants. The study results showed a significant and positive influence on all six dimensions of SST service quality. This research found that consumer readiness has a stronger and statistically more significant influence on all of SST service quality’s six constructs than does TR. Within a setting in which a customer is using SST, consumer readiness is a concept that is composed of the following: customer’s own role clarity, ability to utilize SST, and self-efficacy about using SST. Shim & Han (2012) confirmed that Consumer Readiness is a strong variable that effects motivation to use SST. This research presents academic significance in that it verified that consumer readiness is a major leading variable that influences perceived SST service quality. This research confirmed the moderating effects of consumer traits (self-consciousness, need for interaction, technology anxiety) and situational factors (perceived crowding, perceived waiting time) within the relationship between SST service quality and attitudes and intentions toward using SST. Study results showed that all variables have moderating effects. Ease of SST use was shown to have a strong influence on developing attitudes and intentions toward using SST in people with high levels of technology anxiety. For people with low levels of technology anxiety, ease or difficulty of SST use did not affect their attitude toward using SST. The expectation of increased enjoyment through SST use had an impact on developing attitudes and intentions toward using SST. This implies that expectation of increased enjoyment does not affect the development of intention toward using SST for people with high technology anxiety, as their technology anxiety is greater than such expectation. In contrast, this expectation of increased enjoyment greatly affects the development of attitude toward using SST for people with low technology anxiety. As a result, when introducing SST, firms need to design the system to appeal to people with high technology anxiety. Results also revealed that innovativeness does not have statistically significant influences on enjoyment or convenience. Because our results confirmed that technology readiness is an important leading variable of SST service quality, our research supported the works of Lin & Hsieh (2006) and Zeithaml et al. (2002). Managerial implications and limitations of the study were also discussed.

전 세계적으로 IT분야에서 클라우드 컴퓨팅에 대한 관심이 높아지고 있으며, 많은 기업들이 조직의 경쟁력 향상을 위해 클라우드 서비스 도입을 고려하고 있다. 클라우드 서비스는 클라우드 컴퓨팅에 기반을 두고 있으며 서비스 유형에 따라 SaaS, PaaS, IaaS로 구분할 수 있다. 본 연구는 실증적 연구를 통해 기술수용모델(TAM: Technology Acceptance Model)을 적용하여 기업의 B2B 클라우드 서비스 이용의도에 미치는 영향을 분석하고자 하는데, 국내에서 클라우드 서비스 중 PaaS를 서비스 기업과 동시에 이를 이용하는 기업이 거의 없으므로, B2B 클라우드 서비스중에서 SaaS와 IaaS를 그 분석 대상으로 하였다. 이를 위해 클라우드 서비스에 대한 지식을 보유한 IT 기업의 의사결정자, IT 기술 지원 담당자 등을 대상으로 설문조사하고 통계적 분석을 실시한 결과, 지각된 유용성, 사회적 영향력, 마케팅 노력 순으로 기업의 클라우드 컴퓨팅 서비스 도입의도에 영향을 미치고 있음을 알 수 있었다. 그리고 분석된 결과를 토대로 클라우드 서비스 유형인 SaaS, IaaS에 따른 조절효과를 검증하였다. 본 연구는 기업 사용자들의 클라우드 서비스 이용의도 분석은 물론 기업 클라우드 서비스 제공자들이 그들의 새로운 서비스 모델 개발 및 마케팅 전략 수립에 있어 의미 있는 도움을 줄 것으로 기대한다.

이 연구는 발명교육에 대한 기술교과 예비교사의 관심도를 분석하여 미래 발명교육을 주도할 예비교사에게 관심도의 단계에 따른 적절한 지원전략을 수립하기 위한 정보를 제공하는 데 목적이 있다. 연구대상은 중등 기술교사를 양성하는 대학교 기술교육 전공 2, 3학년 학생이다. 연구방법은 관심도 채점도구를 활용하여 원점수와 상대적 강도를 구한 뒤 관심도 프로파일을 이용하여 발명교육에 대한 관심도를 분석하였다. 발명교육에 대한 전반적인 관심도는 0단계가 100명 (57.1%)으로 가장 높게 나타났으며, 관심도 프로파일 유형 중 비사용자와 초보적 사용자가 혼합된 특성을 보였다. 개인배경변인에 따른 관심도 분석결과는 첫째, 성별에 따른 관심도의 차이는 남·여 예비교사 모두 0단계에서 최고점을 나타냈으며, 2, 4, 5단계를 제외한 나머지 단계에서는 모두 통계적으로 유의미한 차이를 보였다. 남·여 예비교사 모두 비사용자 프로파일을 나타냈다. 둘째, 대 학교에 따른 관심도의 차이는 0단계에서 최고점을 나타냈으며, 0단계와 6단계에서만 통계적으로 유의미한 차이를 보였다. 한국교원대학교, 충남대학교, 세한대학교는 비사용자 프로파일을 나타냈으며, 경남대학교는 비사용자와 초보적 사용자가 혼합된 특성을 보였다. 셋째, 학년에 따른 관심도 의 차이는 0단계에서 최고점을 나타냈으며, 3단계를 제외한 모든 단계에서는 통계적으로 유의미한 차이를 보였으며, 모두 비사용자 프로파일을 나타냈다. 넷째, 발명교육 관련 수업 수강유무에 따른 관심도의 차이는 0단계에서 최고점을 나타냈으며, 1단계와 3단계를 제외한 모든 단계에서는 통계적으로 유의미한 차이를 보였다. 발명교육 관련 수업의 수강유무에 관계없이 비사용자 프로파일을 나타냈다.

This study examines the acceptance factors, barriers, benefits, and strategies for resolving Information and Communication Technology (ICT) adoption and usage problems based on the different demographic characteristics of SMEs. The demographic characteristics investigated are gender, educational qualifications, age, managerial status, and years of business experience. To the best of our knowledge, this paper is the first to examine a more comprehensive demographic characteristics in the context of ICT adoption. A survey using selfadministered questionnaires was conducted to retrieve information from SME owners/managers in Pekalongan, the local city of Indonesia. The items in the questionnaire were discussed with various experts in the field and a pilot study was conducted prior to the distribution of the research instrument. The study made some interesting findings. No significant differences were found in the SMEs’ adoption factors between the demographics of gender groups and educational qualifications. However, significant disparities were found to exist among the age compositions, managerial status, and years in business. Additionally, younger managers/owners of SMEs find it easier to understand the background factors of ICT adoption. Lastly, older managers/owners are more likely to stick to the organizational status quo, be less able to learn new technology, and more likely to avoid risky decisions.

This research aims to shed light on the technology adoption process and its drivers in the Vietnamese educational system. Research data was collected with an online questionnaire from more than 600 teachers in primary schools, secondary schools, high schools, colleges, and universities in Vietnam in 2020. Based on a holistic literature review, we develop a model of two extrinsic factors (global needs and school-infrastructure), and two intrinsic factors (teachers’ technological literacy and their beliefs), which are correlated with the teachers’ technological adoption. We measure the dependent variable by asking the teachers’ ability and their efficacy to implement technology in teaching according to a Likert scale. With the support of SPSS_22 and STATA_2015, we find that over 70% of changes in technology adoption are explained by the changes in four independent variables and three control variables related to age, gender, and teachinglevel of the teachers. Furthermore, these independent variables are significantly and positively associated with two dependent variables. However, a significant difference in technology integration ability can be seen among teachers’ gender, age, and school-level. Specifically, male teachers seem to adopt technology at schools than female teachers better, and university teachers have the lowest level of technology adoption compared to other school-level teachers.

Purpose: This research investigates the impact of technology adoption on organisation productivity. The framework has three independent variables viz. technological change, information technology (IT) infrastructure, and IT knowledge management and one dependent variable as organisational productivity. Research design, data and methodology: An explanatory research design with a quantitative research method was employed, and data was collected using a self-administered questionnaire using online as well as an offline survey. The sample consisted of 300 IT managers and senior-level executives (production as well as service team) in leading IT companies in Malaysia selected using snowball sampling. Normality and reliability assessment was performed in the first stage utilising SPSS 22, and Confirmatory Factory Analysis (CFA) was performed with maximum likelihood estimation to assess the internal consistency, convergent validity, and discriminant validity. Finally, Structural Equation Model (SEM) and path analysis are conducted using AMOS 22. Results: The research findings demonstrated that technological change and IT infrastructure positively and significantly impact the organisation's productivity while IT knowledge management has significant but negative impact on organizational productivity of IT companies in Malaysia. Conclusion: The research concludes that all three factors plays important role in deciding organizational producvity. Recommendations, implications, limitations and future research avenues are discussed.

The paper explores determinants of corporate adoption of social media and the role of technology acceptance model in the path. This paper assimilates some components of the technology acceptance dimension and social expectation theories to determine corporate intentions to use social media. Six hundred and forty-eight samples collected from hotel staff in Korea are analyzed using factor analysis, structural equation model techniques and one-way analysis of variance. The results show that corporate needs, social expectations, ease of use and usefulness should be viewed as important antecedents explaining the firm’s behavioral intention to use social media. The study also finds that the ease of use and usefulness of the technology acceptance model have positive directional mediation effects in the path diagram.