The health care markets are rapidly expanded due to population aging, increasing incomes, strengthening assurance of health insurance and so on, and the competition in the markets is getting serious. In the industry, hospitals have played more important role than any others, where doctors, nurses, medical technicians, administrative staff, etc cooperatively works hard. Among them, nurses capture 40 percents of specialized hospital workers and their role for patients as customers is essential. Therefore, it could be one of the most important keys to increase the productivity and wellbeing of nurses with respect to enhancing efficiency and competitiveness of operating hospitals. In this paper the impact of nurses' job satisfaction, job stress, burnout, and organizational citizenship behavior on their productivity is studied. The subjects were 576 nurses in 20 different hospitals in Seoul, Kyounggi, etc. We held hypotheses and statistically tested and analysed them, using SPSS 20.0 software. Thus, we found various significant results(p<0.05), and they will give useful suggestions for managing nurse manpower and enhancing their productivity.

의료서비스산업은 인구 고령화, 소득 증대, 건강보험의 보장성 강화 등으로 시장이 급속히 확대되는 추세이다. 의료서비스산업의 대다수를 차지하는 것은 병원으로, 병원은 의사, 의료기사, 간호사, 행정직 등 전문적이고 다양한 직종의 종사자들의 협동작업을 통해 환자들에게 의료서비스를 제공하는 조직이다. 간호사는 많은 직무를 담당하고 있는 다양한 전문 인력 중에서 병원인력의 40%를 차지하고 있으며, 환자에게 제공되는 대부분의 서비스인 치료와 간호업무를 담당하고 있다. 병원인력의 다수를 차지하고 있는 간호사의 잦은 이직과 낮은 생산성은 환자의 치료와 간호업무에 지장을 줄 수 있는데, 소진과 직무스트레스가 간호사의 이직과 생산성에 영향을 주는 것으로 나타나고 있다. 이에 본 연구는 간호사의 일반적 특성에 따른 소진과 직무스트레스의 차이를 연구하여, 간호사 개인 맞춤별 내부마케팅 자료로 활용하고자 한다. 간호사의 일반적 특성에 따른 소진과 직무스트레스의 차이는 첫째, 소진에 차이가 있는 일반적 특성으로는 연령, 결혼, 근무형태, 직위, 간호사 경력, 근무처, 병상 수로 나타났으며, 둘째, 직무스트레스에 차이가 있는 일반적 특성으로는 연령, 학력, 결혼, 근무형태, 간호사 경력, 근무처, 병상 수로 나타났다.

In this era of globally competitive world market, many business firms have been using ISO 9000 quality management system, whose principles are leadership, customer focus, people involvement, etc., which are expected and desired to be attained for the various long/short term goals of the business firms. This paper studies whether and how those principles are implemented in the areas of service, manufacturing, etc., and researches the regression relations between business firm's performance and those principles. Using hypothesis testing, we found and showed results which can be referenced for the higher performance of business firms and those can be added to the pool of knowledge about the ISO principles implementation in service and manufacturing industries.

  Nowadays, many people are deeply interested in health and well-being. Ministry of Health and Welfare showed the results of evaluation of medical service of seventy eight general hospitals in 2005. The number of its medical service variables was eighteen

Today, it can not be denied that customer's satisfaction is one of the most important key factors for business success. This paper studies relationships between customer's satisfaction and intention in multiplex, where customer satisfaction means several

In today's mass production/consumption society, there are many important constituents people need to have/do for their happy life. Very few people think that among those components enjoying pro-sports in their life is essential, and Many business companie

Competition of Business firms has become serious domestically and internationally. No one can deny that cooperation and peace between labour and management are essentially necessary in this seriously competitive business world and will form continuous nat

As Lately movie industry and related market becomes larger and people have had more spare time, people's interest in multiplex grows higher. This paper studies relationships between physical service environment and customer's satisfaction in multiplex. Th

Competition of Business firms has become serious domestically and internationally. No one can deny that cooperation and peace between labour and management are essentially necessary in this seriously competitive business world and will form continuous national economic development. This paper is interested in consumer's cognizance of business firm, business CEO, and labor. The attributes of consumer dealt with are gender, education level, etc. We showed consumer's cognizance as forms of hypotheses, tested them, and found many statistically significant facts, and suggested their implication. It can be said that our research results can be utilized as good information and for judgement and decision for constructing cooperative and peaceful labour and management relation.

이 논문에서 우리는 어떤 종류의 사람이 프로야구팀을 가진 기업에 충성하며, 프로팀에 충성하는 지를 연구했다. 충성심은 몇 개의 변수로 측정이 되며, 몇 개의 변수들은 또 그 하위변수로 측정이 된다. 종속변수는 충성심, 독립변수는 고객의 연령, 성별, 고향이다. 우리는 기존 연구를 보다 심화하여, 독립변수의 2차원적 효과를 연구했다. 그 사용하는 방법은 분산분석 등이며, 여섯 가지 유의적인 결과를 발견했다. 그 결과 우리는 충성스런 고객과 그렇지 않은 고

인터넷의 사용인구가 확대되고 그 회선도 크게 늘어나고 있다. 인터넷 사용의 증가율이 한 국가의 미래 정보화 사회로의 발전 가능성의 중요한 한 척도라고 본다. 이 논문은 정보화 사회의 근간이 되는 인터넷 회선 및 인터넷 이용 부문과 사용자의 인구적 특성과의 기술적 및 통계적 분석을 하였다. 인구적 특성으로 사용자의 연령, 성별, 직업, 지출비용 등을 사용하였다. 그 결과 인터넷 사용자의 특성, 인터넷 이용부문, 회선 등의 측면에서 시사점, 유의성과 관련하여 목표 고객을 고려한 필요한 제안들을 제시하였다.

Background : Cornus kousa fruit has been used as a medicine for a long time. Therefore, for the purpose of utilizing C. kousa fruit as a health functional food, antioxidant activity was tested by extracting ethanol concentrations to identify optimal extraction conditions. Methods and Results : C. kousa fruits used in this study were washed, dried and pulverized. Then, the samples and solvents by ethanol concentration (0, 20, 40, 60 80 and 100%) were extracted at 80℃ for 90 minutes at 1 : 20 ratio, respectively. Afterwards, it was filtered, concentrated, frozen and dried. Total phenol and flavonoid content, DPPH and ABTS radical scavenging activity, ferric reducing antioxidant power and oxygen radical absorbance capacity were measured. The total phenol and flavonoid content is the highest in 60% ethanol extract at 20.08 ㎎·GAE/g, 0.86 ㎎·QE/g. In addition to all antioxidant studies showed the highest activitiy in 60% ethanol extract. Also, when HepG2 cells were treated with ethanol extract at 200 ㎍/㎖ concentrations, the survival rate was more than 90% and cytotoxicity was not observed. Then, HepG2 cells were treated with tBHP to induce oxidative stress, and the cytoprotective effect and inhibitory activity of ROS production were measured. As a result, 60% ethanol extract showed the best activity. Conclusion : When extracting C. kousa fruits with ethanol as solvent, It is expected best to use 60% ethanol to maximize potential as a material for health functional foods.

Background : The Dolwoe is a native plant to Asia and a medicinal plant belonging to the family of cucurbitaceae. It is generally consumed in the form of tea. The purpose of this study was to investigate the effects of roasting treatment and the extracts of ethanol and water on antioxidant activity and to examine the possibility of raw materials for health functional food. Methods and Results : In this study, each specimen was extracted as water and ethanol by dividing it into Dolwoe leaves that were treated with roasting treatment, or hot air drying. To compare each extract, the total phenol and flavonoids content were measured, and the TEAC experimental method was conducted in which ABTS radical was indexed to trolox to measure antioxidant activity. Also, The degree of reduction of iron ions was measured using the FRAP experimental method to compare the reducing power of each extract. As a result of the experiment, the total phenol content was between 35.54 and 71.52 ㎎·GAE, the ethanol extract of roasted leaves showed more than twice the amount of phenol than the ethanol extract of dried leaves. The total flavonoids content was 5.37 to 28.91 ㎎·QE/g, with roasted leaves ethanol extracts with high total phenol content. In particular, antioxidant activity with TEAC 153.90 ± 1.72 mM·TE/g, FRAP 320.78 ± 1.44 mM·FE/g in ethanol extract of roasted leaves showed high activity in proportion to the total phenol and flavonoids content and hydroxyl radical scavenging was found to be the highest in the ethanol extract of roasted leaves. Conclusion : Total phenol and flavonoid content, antioxidant effects were highest when the Dolwoe leaves were processed for roasting treatment and extracted as ethanol. Therefore, extraction under the following conditions will have a useful effect as a health functional food.

Background : Mountain ginseng adventitious roots are being produced in large quantities by using plant tissue cultivation techniques to overcome the disadvantages of recent cultivation techniques. In this study, we intend to provide basic data on the development of cosmetic products by measuring the antioxidants of mountain ginseng adventitious roots extracted from each ethanol concentration and the activity of tyrosinase and elastase enzyme inhibition. Methods and Results : After drying, the mountain ginseng adventitious roots, it was crushed to less than 0.5 ㎜. for testing. It was then extracted at 70℃ for 180 minutes, adding 10 times its weight to each ethanol concentration (0, 20, 40, 60 and 80%) and filtered. The extract is depressurised and used in experiments after freeze-drying. The total phenols and flavonoids content measurement showed the most content in 80% ethanol extract. However, Trolox equivalent antioxidant capacity, ferric reducing antioxidant power showed the best ability in 60% ethanol extract. In addition, the active measurements of tyrosinase and elastase enzyme inhibition performed to check skin whitening and wrinkles improvement showed the highest activity in the 80% ethanol extract. Conclusion : As a result, the optimum conditions for the use of natural antioxidants and functional foods were maximized when it is extracted with 60% ethanol. It is also expected to be valuable as a natural cosmetics material when extracted with 80% ethanol as a solvent when combined with the results of enzyme inhibition activity.

Background: Invasion of these invasive plants in the ecosystem threatens the habitat of endemic species, reduces biodiversity, and causes a disturbance in the ecological system. Hypochaeris radicata L. (Asteraceae), the most invasive plant in Korea, particularly in Jeju Island, invades farmlands, and autochthonous forests, resulting in the establishment of monocultures and modification of the ecosystem structure. Methods and Results: In this study was, we evaluated the biological activity of 70% ethanolic extracts from different parts of Hypochaeris radicata L. The biological activities of 70% ethanolic extracts of different parts, such as flower, leaf, stem, and root, of H. radicata were investigated. The total polyphenol content was highest in flower extracts (50.82 ± 3.16 ㎎ · GAE/g). In addition, the highest flavonoid content was observed in flower extract (15.19 ± 2.03㎎ · QE/g). The flower extract of H. radicata exhibited stronger DPPH radical-scavenging activities, ABTS radical scavenging activities, and reducing power than the other parts. The flower extract of H. radicata was observed to have the highest tyrosinase and α-glucosidase inhibitory activities. Conclusions: The flower extracts of H. radicata exhibited remarkable antioxidant activity as well as tyrosinase and α-glucosidase inhibitory effects. These activities might be related to the phenolic compounds present in the H. radicata flower extract.

Background : Some of invasive plants, which were introduced from foreign countries, have caused problems in Korea. Invasion of these invasive plants in the ecosystem threatens the habitat of endemic species, reducing biodiversity, and causing a disturbance in the ecological system. Hypochaeris radicata L. (Asteraceae), the most invasive plants in Korea, particularly in Jeju Island, invade farmland, and autochthonous forest, establishing monocultures and modifying the ecosystem structure. This invasive species has become a serious environmental problem because they displace the indigenous plant species. This study was conducted to evaluate the antioxidantive effects of ethanolic extracts from different parts (root, stem, seed and leaf) of the invasive exotic species Hypochaeris radicata L. Methods and Results : The aim of present study was to estimate the total phenolic and flavonoid contents and to investigate in vitro antioxidant potential of ethanolic leaf, root, seed, and stem extracts of the Hypochaeris radicata. Antioxidant activity was assessed by using 2,2-diphenyl-1-picryl-hydrazyl (DPPH) assay, reducing power activity, [2,2-azino-bis(3-ethylbenzthiazoline-6-sulphonic acid)] ABTS+ assay and ferrous ion chelating activity. The total phenolic and flavonoid contents were also determined and expressed in gallic acid and quercetin equivalent respectively. The results of the study indicate that the ethanolic extracts of the leaf, root, seed, and stem of H. radicata posses significant scavenging activity against DPPH (21.25% for leaf, 34.98% for root, 60.76% for seed and 45.25% for stem at 250 μg/ml each) and ABTS+ radical scavenging activity (14.85% for leaf, 17.40% for root, 35.91% for seed and 24.70% for stem at 250 μg/ml each), reducing power activity (0.178 absorbance at 300 μg/ml for leaf, 0.211 absorbance at 300 μg/ml for root, 0.447 absorbance at 300 μg/ml for seed, 0.276 absorbance at 300 μg/ml for stem). The free radical scavenging and antioxidant activities may be attributed to the presence of adequate phenolic (gallic acid content is 361.92.98 μg/g in leaf, 356.59μg/g in root, 719.72 μg/g in seed and 512.08 μg/g stem) and flavonoid compounds (219.52 μg/g in leaf, 75.67μg/g in root, 281.39 μg/g in seed and 215.66 μg/g stem). This study revealed that the ethanolic extracts of both leaf, root, seed and stem of H. radicata has demonstrated significant antioxidant activity. Conclusion : In conclusion, the present study has demonstrated that Hypochaeris radicata seed ethanol extracts are rich in phenolics and have a strong antioxidant activity and a radical-scavenging action in all of the tested methods. This suggests that Hypochaeris radicata is a good source of natural antioxidants.

Background : More than 1250 bamboo species, belonging to 75 genera, are distributed all over the world. Sasa quelpaertensis Nakai is a type of bamboo grass widely distributed in Halla mountain, Jeju Island, which has been used as antidiabetic, anti-cancer and anti-inflammatory drugs. In this study, we investigated the antioxidant and antimicrobial activities of Sasa quelpaertensis Nakai leaf extracted with different ethanol concentration and demonstrated the potent bioactivities of the extracts suitable to be used as natural antioxidant compounds or pharmaceutical supplements. Methods and Results : Antioxidant and anti-microbial activities of Sasa quelpaertensis Nakai extracts were studied. At first, different ethanol concentrations (0, 20, 40, 60 and 80%) were compared for determining of the best solvent for extraction of phenolic compounds from Sasa quelpaertensis Nakai. Forty percent Ethanol extract with 990.01±28.9 (mg of gallic acid equivalents/g sample) were the best solvent in the extraction of phenolic compounds. But, 60% ethanolic extracts were highest antioxidant activity appeared such as DPPH radical scavenging (IC50 21.20±0.42 μg/ml), ABTS radical scavenging (IC50 49.85±1.27 μg/ml) and reducing power. However, 80% ethanol extracts showed the strongest SOD like activity. The anti-microbial capacity was screened against Gram positive and Gram negative bacteria, and yeast. Sixty percent and 80% ethanol extracts inhibited the growth of Gram positive bacteria; Bacillus cereus was the most susceptible one with MIC of 125 μ g/ml and 250 μg/ml for the 60% and 80% extracts, respectively. Conclusion : The results of this study show that the extract of Sasa quelpaertensis Nakai can be used as easily accessible source of natural antioxidants and as a possible food supplement or in pharmaceutical industry. However, the components responsible for the antioxidant and antimicrobial activities of both extracts of Sasa quelpaertensis Nakai are currently unclear. Therefore, it is suggested that further works should be performed on the isolation and identification of the antioxidant components in Sasa quelpaertensis Nakai.

Backgrounds : Pomelo (Citrus grandis Osbeck) is the kind of citrus fruit which is Dicotyledoneae belongs to Rutaceae and special product in Jeju island. According to the previous researches, coumarin, eliocitrin, naringin are identified and these kinds of constituents revealed to be effective as anticancer, antioxidant, and antidiabetic. Until recently, there are many investigations about its functional properties were reported, but investigation about biological activities depend on extraction conditions are not sufficient. Methods and Results : 1,1-diphenyl-2-picrylhydrazyl (DPPH) radical scavenging activity was performed by the method of Blois with minor modification. After adding DPPH radical to each sample solutions, the mixtures were incubated in 30 minutes at aphotic place. Then, the degree of scavenging activity was recorded by microplate reader at 490 nm. The scavenging activity was expressed by RC50, which is the concentration of sample solution necessitated to scavenge 50% DPPH radical against negative control. For α-glucosidase inhibitory activity, the method using p-nitrophenyl-α-D-glucopyranoside (pNPG) was applied. To each samples, α-glucosidase and pNPG were mixed and incubated, consequently, Na2CO3 was added to terminate the reaction. Finally, absorbance was read at 450 nm. The same as DPPH radical scavenging activity, the inhibition was explicitly expressed by the amount of sample solution to inhibit 50% α-glucosidase, IC50. The 80% MeOH extract demonstrated the highest radical scavenging activity with 74.32±8.45 μg/ml. α-Glucosidase inhibitory activity was carried out to evaluate the inhibitory activity of sugar digestion and absorption and 60, 80% MeOH extract exhibited 416.35±11.07 μg/ml and 336.57±2.03 μg/ml, respectively. Conclusion : The DPPH radical scavenging and α-glucosidase inhibitory activity were evaluated in this study. The highest DPPH radical scavenging activity was seen in 80% Citrus grandis Osbeck MeOH extract, following 60% MeOH extract exhibited the second highest scavenging activity. Also, 80% MeOH extract showed 336.57±2.03 μg/ml, which was the highest α-glucosidase inhibition among all extracts.