The issue of using information system to ensure competitive power in the market is rising. The outsourcing methods that entrust activities of information system of companies to other expert agencies are increasing as the enterprises make a lot of efforts to put their resources to their heart of business in the process of adopting information system. Recently, ASP (Application Service Provider) as new information technology outsourcing method appears due to development of network technology and spreading of peculating software. ASP defines as a software leasing service which is supplied through networks instead of purchasing application software with high price. For successful implementation of ASP, it is necessary to develop a certification program to ensure safety and reliability of ASP. This paper provides the safe and reliable certification program for ASP. In order to develop it, the critical issues related to service quality and certification of ASP are identified and then evaluation methodology for ASP certification program is proposed. This paper presents application certification as the part of ASP certification program.

In these days, there is doubt about the effectiveness of ISO-9000 and ISO-14000 which are generally introduced in korean corporation by the consensus and even by corporations themselves. In order to find out the reason about the doubt, we should unterstand the present situation, and concider what countermeasure shall we take. It's obvious that if there is no doubt about the effectiveness and availability for quality system authenticated and verified by the international, then all the authentication can be made from that excellent system. In that case, it is necessary to find out wheather it only exists in Korea or it genally exists internationally. This thesis considers the problems and try to search for a system management project and measure which is suitable for Korea.

In these days, there is doubt about the effectiveness of ISO-9000 and ISO-14000 which are generally introduced in korean corporation by the consensus and even by corporations themselves. In order to find out the reason about the doubt, we should understand the present situation, and consider what countermeasure shall we take. It's obvious that if there is no doubt about the effectiveness and availability for quality system authenticated and verified by the international, then all the authentication can be made from that excellent system. In that case, it is necessary to find out whether it only exists in Korea or it generally exists internationally. This thesis considers the problems and try to search for a system management project and measure which is suitable for Korea.

Korean Standard Certificate, suitable for the korean industrial standards is one which was designed not only to spread and utilize the industrial standard established for the industrial standardization, but to protect the consumer. In this study, the practical effects of the Korean Standard Certificate will be examined in various fields, based on the small medium enterprises which achieved the KS Certificate. In order to look into how the system has effects on the performance of the management in a company, the method of the actual approach will be used. In the end, the purpose of this study is to find the plan in which KS Certificate can be helpful to the development of the company.

This paper is case study for ISO 9001/2000 quality management system certification of social welfare We constructed quality management system for efficient operation for service quality Improvement of welfare hall which is society welfare facilities This

Web-based services have fundamentally confidential problems due to characteristics of internet environment such as anonymity. These problems are serious obstacles to grow the web-based services. The security and confidence of web-based services rely on both service provider and users' opinion. But the former has difficulty in trusting the service provider and the latter takes too long time to propagete all users after converging their opinion. Therefore it is necessary to establish the objective and confidential evaluation and certification program for web-based service. In this paper, the internal and external web-based services evaluation and certification programs are compared and analyzed. The critical factors and evaluation methodology for secure and confidential web-based service are identified. Finally, this paper provides the improvement and strategy for web-based services evaluation and certification program.

IEC 60300 series, the international standards on reliability management system are newly developed and introduced rapidly worldwide. In order to meet this fast-changing situation, it is necessary to apply them to the Korean industries effectively. It includes the establishment of the infrastructure such as documentation of Korean Standards, introduction of test equipments and test manuals, accreditation of the certification bodies and training of the specialists etc. IEC 60300 is upgraded management system of the ISO 9000 and ISO 14000. In this regard, the Korean companies which were certified with the ISO 9000 or 14000 should endeavor to find new strategies and methods to be certified with IEC 60300. This paper introduces a Quantitative method of estimating the level of the reliability management system by applying the MIR(Maturity Index on Reliability) technique. This enables the estimation of the operation level of the system and can upgrade the maturity level of it.

목적 : 본 연구는 작업치료 교육기관 증가에 따른 교육기관 인증제 도입의 필요성에 대한 인식정도를 작업치료(학)과 교수 및 재학 중인 학생들을 대상으로 알아보고자 하였다.연구방법 : 연구의 대상은 작업치료(학)과에 재직 중인 교수 26명과 3, 4학년 재학 중인 170명을 대상으로 하였다. 연구도구는 설문지를 이용하였고, 한국작업치료교육인증위원회에서 수렴된 의견을 기초로 20개의 항목으로 구성하였다. 설문분석은 기술통계량인 빈도와 백분율을 사용하여 각 문항별 인식정도를 알아보았다.결과 : 인증제도의 필요성 여부에 교수는 88,5%, 학생은 90% 찬성하였고, 인증제가 도입될 경우 평가를 희망한다는 의견이 교수는 84.6%, 학생은 94.7%로 높게 나타났다. 평가결과에 대한 신뢰여부도 교수는 73.1%, 학생은 77.6%로 신뢰할 수 있을 것이라는 결과를 보여주었다. 표준화된 교과과정 수립 필요여부는 교수는 100%, 학생은 99.4%가 필요하다는 답변을 하였다. 인증제 도입시 포함되어야 할 항목으로 상위 5개 항목으로 교수는 전공관련 교수수, 교과목의 학습내용, 교수의 임상경험 유무, 교과목 종류, 평가도구의 종류 순이었고, 학생은 교과목의 학습내용, 교수의 임상경험 유무, 교과목 종류, 전공관련교수수, 실습도구 순으로 나타났다.결론 : 본 연구결과 작업치료(학)과 교수 및 학생들 모두 교육기관 인증제 도입의 필요성이 매우 필요하다는 의견에 동의하였고, 한국 작업치료의 질적 수준을 향상시키기 위한 교육제도의 표준화가 절실함을 알 수 있었다.

Is entering in age that brand becomes consumer's goods purchase standard as income level is improved, dying injunction brand is trend that governing power in the world market is expanded as international economy does single market. Therefore, do to support market public information and marketing because do it so that may improve product level because introduces and operate system brand of our ceramics by ceramics market possession of advanced nation such as the United States of America, Japan, Britain and utilizes cooperation brand of medium and small enterprises product eternal generation and improves ceramics market competitive power in inside and outside of the country.

Quality management has been recognized as an important means to secure business competitiveness for management environment changes and competitiveness reinforcement. An effort of an ISO 9001 certification has thought that it is the best way to practice quality management. This paper checks a quality management situation of manufacturing companies that acquired ISO 9001 certification. Then, this paper investigates whether quality management is actual1y contributing to production performance and proposes proper alternatives for an improvement of production performance.

Under WTO we are confronted with the upcoming of the infinite competition and the opening of education market. In order to meet such new changes, more and more university in education industry participate in the certification of ISO 14000. This paper presents an effective approach to obtain the ISO 14001 environmental management system, summarized as follows: First, the top manager should understand the environmental problems and motivate all personnels. Second, a systematized environmental management system should be constructed in accord with actual circumstances of firms, and should be improved continuously by means of effective operation, internal audit and management review. Third, an environmental policy should be published, the environmental programs should be established following an environmental objective, target and they should be monitored regularly.

This paper is case study for ISO 9001/2000 quality management system certification of social welfare. We constructed quality management system for efficient operation for service quality improvement of welfare hall which is society welfare facilities. This paper evaluated operation actual conditions of "G" welfare hall which introduce and operates quality management system according to index of evaluate for society welfare hall and present improvement plan about effect and problem.

Objective : The purpose of this study was to investigate attitudes of Korean occupational therapists toward introducing an accreditation system of occupational therapy education programs. Method : The self-administering written questionnaire was employed for this survey research. The questionnaire was developed and reviewed by the Accreditation Board for the Education of Korean Occupational Therapists and was composed of 18 items which included both closed-ended and open-ended questions. The questionnaire was distributed to Korean occu-pational therapists who attended at the 10th annual conference of Korean Association of Occupational Therapists in October 2002.Results : Among 106 respondents, 80.2% expressed their concern about the sudden increase of new occupational therapy education programs and they believed that the curricula of new in-stitutions and the quality of the institutes’ graduates would be different. On the question of ne-cessity of introducing the accreditation system of occupational therapy education programs, 89.7% responded that it was necessary. All respondents agreed that clinical fieldwork experience was necessary and the preferred length was 16, 24, and 12 weeks in order. The areas to be in-cluded in the accreditation were the number of qualified professors, fieldwork hours, and the contents of curricula in order. 77.4% of the sample responded that they would trust the result and process of the accreditation. Conclusion : Based on the result of the survey, it could be inferred that the majority of oc-cupational therapists were concerned about improving quality of the profession rather than its quantitative expansion. Therefore, it is expected that the accreditation system of occupational therapy education programs would ensure the qualitative growth of occupational therapy pro-fession in Korea.