국가 사이의 문화거리가 다국적 기업의 성과에 영향을 미친다는 기존 연구에 기초 하여 본 연구에서는 문화거리로 야기되는 기업의 어려움이 최고경영진의 현지 대응 역량에 의해서 어떻게 완화되는지에 대한 연구 주제에 대해서 탐구하였다. 본 연구에서는 중국 시장에서의 현지 대응 역량은 1) 귀환자 여부 2) 교육 배경 3) 정치적인 연관성과 관련이 있음을 밝혔으며 이를 102개의 다국적 기업 데이터를 활용하여 실증적으로 분석하였다. 즉 이 연구는 다국적 기업 최고 경영진의 해외경험, 교육 수준, 그리고 정부 접근성이 중국이라는 시장에서 문화거리로 야기되는 단점을 상쇄하는 요소라는 사실을 검증하였다. 본 연구는 중국 시장을 넘어 다른 개발도상국에 진출한 외국계 기업의 현지 전략에도 실무적인 함의를 가질 것으로 기대한다.

This paper investigated relationship among internal as well as external motive to receive the ISO 13485 certification, countermeasure to the certification examination, active reception/execution level of the certification, and operational as well as financial performance of the medical device related enterprises in South Korea which received and are maintaining the ISO 13485 certification. SEM (structural equation model) and related analyses using AMOS 21.0 and SPSS 21.0 have been applied to verify the hypotheses of the research. Result of the research showed that internal as well as external motive for certification positively(+) affects active reception/execution level of the certification as well as countermeasure to the certification examination. The reception/execution level of the certification also positively(+) affects on the operational as well as financial performance of the certified enterprises. However, countermeasure to the certification examination was found out to negatively(-) affects the active reception/execution level of the certification and we can interpret that relatively more countermeasure to the certification examination burdens the employees of the enterprise, causing them to be less active on the reception/execution level of the certification. This research found that an enterprise’s operational/financial performance improves when an enterprise introduces the ISO 13485 certification standard spontaneously on the purpose of improving its system and the certification system is applied to the enterprise actively, not passively. This research emphasizes the need to recognize the difference of the level of active reception implication among members of an enterprise according to the motive of introduction of the certification system.

가족임원은 기업의 지배주주일가의 가족구성원이라는 점에서는 가족경영자나 소유경영자와 공통점을 가진다. 지배주주일가의 가족구성원이라는 점은 가족임원이나 가족경영자로 하여금 강력한 소유권파워 를 가지게 한다. 가족경영자는 기업의 최종의사결정권자인 최고경영자라는 점에서 가족임원과는 차이가 있다. 최고경영자가 아님에도 불구하고 가족임원은 보유하고 있는 소유권파워를 바탕으로 기업경영에 상 대적으로 높은 수준의 영향력을 발휘할 수 있다. 이와 같이 기업경영에 미치는 가족임원의 영향력이 높은 수준임에도 불구하고 이에 대한 연구는 거의 이루어지지 않고 있다. 가족임원과 관련 있는 기존의 연구는 주로 가족기업이나 가족경영자에 초점을 맞추고 있다. 비록 가족임원이 가족경영자처럼 최고경영자가 아 니라고 하더라도 지배주주일가와 친인척 관계를 맺고 있기 때문에 기업 의사결정과정에 있어 지배주주일 가의 의견을 대변하는 중요한 기능을 하고 있다. 이에 본 연구는 기업경영에 있어서 중요한 기능을 하는 가족임원의 선정에 영향을 주는 선행요인들에 대하여 탐색적 연구를 시도하였다. 먼저 대리인이론의 측면에서 최고경영자의 유형과 사외이사를 고려하 였다. 최고경영자가 전문경영자인 경우에는 지배주주일가의 이익을 대변하기 위하여 가족임원을 이사회 에 위치시킬 것이라 기대하였다. 또한 사외이사를 바탕으로 이사회의 구조적 독립성이 확보되어 최고경 영자에 대한 감시 및 견제가 가능한 경우에는 굳이 가족임원을 선임하지는 않을 것이라 예상하였다. 다음 으로 기업의 성과를 고려하였는데, 이는 성과가 좋은 기업의 경우 소유경영자로의 최고경영자승계가 이 루어진다는 연구와 같은 맥락이다. 즉, 성과가 좋으면 가족임원을 선정하고자 할 것을 기대하였다. 실증결 과는 전문경영자인 경우일수록, 영업이익률이 높을수록 가족임원을 선임하는 경우가 많았다. 한편 사외이 사비율은 가족임원의 선임여부와 관련이 없는 것으로 확인되었다.

본 연구는 2008-2014년 기간 동안 상하이증권거래소와 선전증권거래소에 상장되어 있는 중국기업들의 경영자 보상 내지 임원보수가 이들 기업의 미래 경영성과에 어떠한 영향을 미치는지, 더 나아가 대리인문제를 고려하고 기업지배구조 수준에 따른 임원보수와 경영성과 간의 관계를 분석한 바, 주요 결과는 다음과 같다. 첫째, CEO, 최고경영진 및 이사회 의장의 산업조정 초과보수가 높을수록 미래의 주식시장 성과지표인 Tobin’s Q 비율에 긍정적인 영향을 미치는 것으로 나타났으며, 이러한 결과는 내생성을 통제한 후에도 동일하게 나타났다. 한편, 이러한 경영자보상 지표들은 ROA, ROE 등 회계적 경영성과 지표들과는 유의한 관계가 나타나지 않았다. 둘째, CEO 초과보수가 높을수록 Tobin's Q에 긍정적인 영향을 미치고 있지만, 이사회 규모가 클수록 기업가 치에는 부정적인 영향을 미치고 있어서, 이사회 규모가 크면 오히려 경영자보상의 긍정적인 효과를 잠식하는 것 으로 보인다. 셋째, 최고경영진의 초과보수와 Tobin's Q와의 관계에 있어서는 이사회 규모 뿐만 아니라 최대주주 지분율이 높으면 경영자보상의 긍정적인 효과를 감소시키는 것으로 보인다. 넷째, 이사회 의장의 초과보수와 Tobin's Q의 관계에 있어서는 이사회 규모, 최대주주 지분율이 음(-)의 조절 효과에 대해, 이사회 의장의 경영진 감독 역할과 함께 다수의 대주주가 지분을 공유할 때에는 경영자보상과 함께 시너지효과를 보이면서 기업가치를 더 높이는 것으로 추론된다. 다섯째, CEO의 초과보수가 미래의 기업가치인 Tobin's Q에 긍정적인 영향을 미치는 가운데, 특히 적절한 CEO 보상이 이루어지면 CEO와 주주 간의 대리인문제가 완화됨으로써 경영성과에 긍정적인 영향을 미치는 것 으로 나타났다. 여섯째, 독립 사외이사 비율로 상위 20%에 속하는 지배구조가 우수한 기업 그룹에서는 경영자 초과보수가 미 래 기업 성과에 긍정적인 영향을 보이는 반면, 하위 20%에 속하는 지배구조가 취약한 기업 그룹에서는 오히려 초과보수가 높을수록 미래 기업성과에 대한 긍정적인 효과가 감소하는 것으로 나타났다. 결론적으로 CEO 등에 대한 경영자보상은 중국기업의 미래 경영성과, 특히 기업가치에 긍정적인 영향을 미치 며, 다수의 대주주가 지분을 공유하는 지배구조가 우수한 기업일수록 경영자보상이 미래 경영성과에 미치는 영향 이 더 컸다. 이와는 대조적으로 1인 대주주 지분율이 높고 이사회 규모가 커서 지배구조가 취약한 기업의 경우에 는 경영자 초과보상이 기업성과에 미치는 긍정적인 효과를 잠식하는 것으로 나타났다. 이러한 연구결과들은 향후 중국기업들이 지배구조를 획기적으로 개선하는 동시에, 경영자보상 유인이 기업성과에 상응하여 합리적으로 정립 될 필요성이 있음을 시사한다.

This study is an empirical study on the relationships among success factors of six sigma(support of top management, education and training, performance-based reward, customer and quality focused thought) on change management activity and business performance. In particular, mediating effect of change management activity on the relationship between success factors of six sigma and business performance is empirically analysed to find causes and impacts among these variables. The study results are as follows: First, there were positive relationships between critical success factors of six sigma(except support of top management) and change management activity. Second, there was also a positive relationship between change management activity and business performance. Third, there were also positive relationships between critical success factors of six sigma and business performance. Finally, change management activity was partial mediating effects on the relationship between critical success factors of six sigma(education and training, performance-based reward, customer and quality focused thought) and business performance. On the other hand, support of top management had no mediating effect on business performance.

This study conducts a comparative analysis on the difference in profitability between organically cultivated ginseng and conventionally cultivated ginseng, based on their cultivation characteristics, in order to promote the production and consumption of organic ginseng. The production quantity of organically cultivated ginseng per 10 a was 40% less than that of conventionally cultivated ginseng for both four- and six-year-old roots. In the case of four-year-old roots, although the production cost of organically cultivated ginseng was 60% higher than that of conventionally cultivated ginseng, the net profit was higher by 70%, owing to its higher selling price. In the case of six-year-old roots, the production cost of organically cultivated ginseng was 10% higher than that of conventionally cultivated ginseng, but the net profit was lower by 10%, owing to a low selling price. The reduction in production costs must be supported by a reduction in land lease and labor costs by expanding the cultivation area, a reduction of pest control costs through the self-production of environmentally friendly materials, and an improvement in the certification of perennial crops that can reduce certification costs. A reduction in production costs can lead to a decrease in consumer prices, which, in turn, would promote an increase in consumption among general consumers. Moreover, as a measure to increase the production yield per unit area, the soil nutrient content must be increased by selecting high-quality planned sites and implementing planned site management in order to increase the proportion of organic fertilizers. Furthermore, these must be supported by improved cultivation methods, which suppress early defoliation, and enhanced cultivation technology. In addition to these methods, establishing producer cooperatives in order to expand production can stabilize supply, which can increase sales through export and processing companies. Moreover, uniformity in product quality through producer cooperatives can contribute to building consumer confidence.

본 연구의 목적은 기업의 교육훈련 투자가 경영성과에 미치는 영향을 파악하기 위해 1인당 교육훈련비 와 경영성과 간에 상관관계를 분석하는 데에 있다. 본 연구의 목적달성을 위해 1인당 기업의 교육훈련 투자비와 경영성과 지표를 업종별·규모별로 구분하 였고, 직무수행능력, 노동생산성, 기업이미지, 근로의욕, 이직방지의 다섯 가지 변수를 경영성과 지표로 활용하였다. 본 연구의 분석결과는 다음과 같다. 첫째, 대기업이 중소기업에 비해 교육훈련 투자가 많이 이루어지 고, 금융업과 비금융 서비스업이 제조업보다 2배 이상 많은 투자를 하는 것으로 나타났다. 둘째, 교육훈련 투자에 대한 경영성과는 직무수행능력 향상이 가장 높게 나타났고, 다음으로 근로의욕 향상, 노동생산성 향상, 기업이미지 향상, 이직방지 향상의 순서로 나타났다. 셋째, 상관분석 결과, 교육훈련 투자와 경영성과 간에는 낮은 양(+)의 상관관계를 보임으로써 1인당 교 육훈련비가 증가 할수록 기업의 경영성과도 증가한다고 할 수 있다. 즉, 교육훈련 투자가 경영성과에 유의 한 영향을 미치는 것으로 해석된다. 마지막으로, 이상과 같은 연구결과를 바탕으로 이론적 및 실무적 시사점과 향후 연구 과제를 제시하였다.

This study was conducted to grasp problems of the present and investigate the real condition of organizations by making how an organizational ISO/TS 16949 quality management system has a positive effect on process improvement, perceived organizational support has a significant effect on the relationship between ISO/TS 16949 requirements and process improvement, process improvement has a positive effect on customer satisfaction and organizational performance research projects. For doing them, it tris to suggest an effective application plan of ISO/TS 16949 certification through improvements about corporate quality management systems of the automobile field by investigating and analyzing literature of the precedent studies and ISO/TS 16949 certification effects actually, conducting and analyzing an survey on effects on customer satisfaction and organizational performance, and drawing the problems.

The fisheries industry has led the Korean economy, and has been achieving high-level position in the world. However, this industry meets aging, low growth and profit. In order to overcome this critical situation, it is needed to understand the overall status of industry. In industry level, most of previous researches focused on ocean industry rather than fisheries. In addition, scholars have been getting a lot of attention about fisheries cooperatives, fishing-ports, methods of fishery, and manufacturing process in fisheries sector. The aim of this research is analysis of domestic fisheries industry’s managerial performance using data envelopment analysis(DEA) considering operating and scale view. Furthermore, the comparative analysis is performed by firm size, and industry type. In results, fisheries industry’s managerial performance is not high, overall. In more detail, most of big size firms are under decreasing returns to scale(DRS) status. Fishery processing industry’s performance is low, and fishery distribution industry has the best performance. This paper suggests that transferring operating capability from big firms to small firms, and policy supports and firm’s activities should be accompanied for high-value added in fisher, and fishery processing industries.

This study investigated the difference of the effects of public loan programs in fishery industry on management performance from a balanced score card (BSC) perspective depending on the type of loan, scale of fund, period of support and business category, using the financial data of fisheries firms having the balance of loan at the end of 2014. The key factors influencing credit rating change were also analyzed after public loan support. From a integrative perspective, results show that the firms supported by working fund have higher management performance than the firms supported by facility fund. The firms received large scale fund showed higher management performance than the firms received small scale fund. While management performance was decreasing or slowing down over time after financial support, management performance of the firms supported by facility fund improved over time. From a non-financial perspective, the firms received facility fund invested more in education and growing perspective than the firms received working fund. As the size of fund increased, the investment in education, growing, internal process and customer increased. Personnel expenses and employee benefits for education and growing has increased over time. However, the firms with facility fund restricted the expenses of education, personnel expenses and employee benefits as time goes by. Because the effects of public loan on credit rating of fisheries corporations have no statistical significance, it has become known that the financial support of public loan program has no influence on the change of credit rating of fisheries corporations. This study attempted performance analysis from a BSC perspective which combine factors of nonfinancial perspective with factors of financial perspective. Findings from this study suggest the direction of microscopic performance analysis of public loan in fishery industry.

최근 국내 은행산업의 시장 포화상태로 성장의 한계에 직면함과 동시에, 세계 수위를 다투는 조선, 건설, 자동차 등 우수한 경쟁력을 보유한 한국의 타 산업 대비 상대적으로 매우 미비한 국제경쟁력을 가진 국내 상업은행들에 게 있어, 적극적인 국제화의 추진은 더 이상 피할 수 있는 명제가 아니다. 반면에 상업은행의 국제화가 경영성과 에 미치는 영향에 대한 국내외 선행연구는 일반기업 대상의 국제화 관련 연구와 달리 쉽게 찾아보기 힘든 실정이 다. 이에 본 연구는 상업은행의 국제화와 경영성과 간의 관계에 대한 고찰을 수행함과 동시에, 기존 관련연구에 서 논의가 미비했던 전략유형을 조절변수로 도입하여 특정한 전략유형이 국제화에 따른 경영성과에 어떠한 영향 을 미치는지 실증 분석하였다. 이를 위하여 2012년 자산규모 기준 상위 200개의 전 세계 상업은행을 분석대상 으로 삼아 1999년부터 국제적인 금융위기가 본격화되기 이전인 2007년까지 9개년도 재무지표의 패널자료를 수 집하여 횡단면분석 및 다중회귀분석(Pooled-OLS)을 실시하였다. 각 은행별로 분석기간 중 재무지표의 평균값을 변수로 사용한 횡단면분석을 통해 국제화 수준 자체는 상업은행의 수익성 및 도산위험과 유의미한 관계가 없었으 며, 수익구조 다변화전략을 동시에 추진한 경우에 한하여 해당 은행의 경영성과가 유의미하게 우수함을 발견하였 다. 본 연구는 은행산업의 국제화 관련연구에서 최근 국내외에서 주로 논의되고 있는 은행산업의 전략유형을 독 립적인 조절변수로 채택하여 실증분석을 시도한 점에서 의미를 찾을 수 있다. 또한 은행산업의 특성을 감안하여 종속변수인 경영성과를 수익성 뿐 아니라 도산위험가능성을 추가로 고려한 점도 의의가 있다. 따라서 본 연구의 결과가 국내 상업은행이 국제화를 추진함에 있어서 경영진과 여러 이해관계자들이 전략적 측면에서 사전에 면밀 히 분석하고 대응함으로써 성공적인 국제화를 도모하고 신규 해외시장 개척에 일조할 수 있기를 기대한다.

The CEO leadership and employee’s concerning and participation to quality management innovation activity is critical factor for improving the business performance. This empirical study is aims to find that whether the quality management activity is significant or not in the automotive parts suppliers. To perform this research, we distributed 250 sheets totally, and withdraw 194 sheets. We analysed 169 sheets that we could use for this research using SPSS 18.0 and AMOS 18.0. We had the results that CEO leadership is significantly positive effects on the employees’s participation to quality management. And the result of process improvement have positively effective and significant effects on the product improvement result and business performance of firms.

Patent management activities are considered to play a key role for technology-based firms under the recent knowledge-based economies. This is because intellectual property, including patents, can act as a system for continuous profit generation by protecting firms’ products, processes and services. In Korea, healthcare industry is now regarded as one of the promising next generation industries. Despite the promise of healthcare industry, Korean healthcare product manufacturers are faced with turbulent business changes, such as market opening. Even though there are various industrial studies on the effect of patent management activities on firm outcome, previous studies have hardly paid attention to Korean healthcare product manufacturing firms. For this reason, this study identifies the effect of patent management activities, such as patenting activeness, technical excellence and cooperation degree, on firm outcomes, including financial profitability and firm growth, with respect to the Korean healthcare product manufacturers. In this study, we located 86 Korean healthcare manufacturing firms from KORCHAMBIZ and DART, and then collected the data of their patenting activities and outcomes between 2001 and 2013. By applying factor analysis and regression analysis, our empirical study found that firms’ patenting activeness has the significant positive relationship on firms’ financial profitability, and firms’ patenting activeness and technical excellence have the significant positive relationship on firms’ financial growth. Our study is an initial attempt to identify the effect of patent management activities on firm outcome within Korean healthcare product manufacturing industry, and thus its results can be used as the basis to formulate national policies for Korean healthcare product industry.

Quality management system is a systematic quality improvement approach for firm-wide management for the purpose of improving performance in terms of quality, productivity, organizational characteristics, customer satisfaction, and firm’s profitability. Recently, many researchers have examined the relationship between quality management system and firm’s performance. The conclusion from these studies is that effective implementation of quality management system improves firm’s performance. This paper extends the existing research on quality management system and firm’s performance by examining how the impact of quality management system on firm’s performance is moderated by organizational characteristics and customer satisfaction. The paper is organized as follows. Section 1 introduces the necessity and purpose of the research. Section 2 reviews quality management system and summarizes the results of previous studies. Section 3 present the proposed research model, the hypotheses related to the relationship between quality management system and firm’s performance. Section 4 provides results from the data analysis. Section 5 presents discussions, results, further implications, and research limitations. An extensive literature research was designed to identify and retrieve empirical studies relevent to develop the hypotheses. The objectives of this study identify the factors of quality management system on business performance. The results are as follows: First, The management responsibility, resource management and product realization influenced significantly on financial performance. The management responsibility and product realization influenced significantly on non-financial performance. Second, the research showed a fact that organizational characteristics and customer satisfaction effect as a moderated between quality management system and business performance. The implications of our results are that organizational characteristics and customer satisfaction moderate the firm’s performance.

Many enterprises have been adopting management systems good enough for them and operating the schemes to have competitive edge better than their competitor. One of the finest systems that most companies have been selecting is ISO 14001. ISO 14001, environment management system, is widely known as advancing internal efficiency and productivity in the various industries. As a result, the number of companies that have adopted ISO 14001’s certification have been increasing continuously year by year since ISO 14000 standard was called in 1994s from ISO 18000 standard that originally used. The purpose of this study is to present that ISO 14001’s requirement execution influences on management performance in the small manufacturer. In order to carry out this research, we obtained 96 survey sheets and inspected ten assumptions based on the reliability, validity of the questionnaires. The results of regression analysis are summarized as follows; First, the three factors of ISO 14001 requirement, plan, implementation and operation and management consideration, have an important effect on the operational performance. Second, the three elements of ISO 14001 requirement, environment policy, implementation and operation and management consideration, affect to the financial performance significantly. Based on the results, it is sure that the companies that execute the factors of implementation and operation and management policy have a good performance to achieve operational and financial performance so that it is important to clarify the member’s role, authority and follow the procedure by a company’s process. Also, the truth shows CEO’s continuous will and periodical review of ISO 14001 influence on management performance as well.

ISO 9001, quality management system, is widely known as advancing internal efficiency and productivity in various industry. As a result, the number of companies that have adopted ISO 9001’s certification have been increasing continuously year by year since ISO 9000’ family standard was published in 1987s. This fact shows that a lot of businesses are trying to get the accreditation for improving the competitiveness of quality. The purpose of this study is to present that ISO 9001’s certification motives affect to the requirement’s implementation and show that the execution of requirements influences on management performance in the small manufacturer. In order to carry out this research, we obtained 96 survey sheets and inspected twenty assumptions based on the reliability, validity of the questionnaires. The results of regression analysis are summarized as follows; First, the factors of certification motive influence on the requirement’s implementation except resources management. Second, the two elements of ISO 9001 requirement, resources management and product realization, have an important effect on the operational performance and financial performance considerably in the companies that choose the internal motive. Finally, the two requisites of ISO 9001 requirement, resources management and measurement, analysis and improvement, affect to the operational performance and financial performance significantly in the businesses that select the external motive. Based on the results, the companies that choose the internal motive have a good performance to execute the ISO 9001 requirements. Also, to implement the requirements of ISO 9001 is helpful for the companies to produce the operational and financial performance.

In unlimited competitive period changed every time, domestic manufacturing industry feels a crisis between China and Japan, who are leaping to manufacturing strong countries with worldwide manufacturing factories. In this situation, many companies make an effort to learn and introduce Toyota production method drawing innovation of production method and reduction of many costs for high quality, but most of cases were failed. The reason for the failure should be that correct understanding and application of TPS corporate culture were insufficient and job attitude was not considered when applying Toyota production system. Therefore, the purposes of this thesis are to arrange major contents based on relative documents of precedent researchers, conduct a survey for employees of middle and small scaled manufacturers who introduced Toyota production system, analyze changes of enterprises' job attitude by introduction of TPS corporate culture and the effects on company's management results through the various analyses for grasping relationship among TPS corporate culture, job attitude and management results, introduce Toyota production system more effectively and suggest measures to maximize company's long-term management results.

This study analyzes the business performance of research and development(R&D) and especially studies the effect of technology management activity and technology innovation competency on commercialization performance. According to previous studies, the technology management activity can be composed of technological innovativeness, analysis of market, R&D method, and appropriateness for commercialization plan. Also, the technology innovation can be divided into patent, R&D manpower, R&D investment ratio, production capability, and marketing capability. On the result of the analysis, all the components of technology management activity are positively related with commercialization performance. In case of technology innovation competency, however, only production and marketing capabilities have influence on the business performance. Especially, marketing capability controls the effect of technology management activities on the commercialization performance. Consequently, technology management is very important activity for SMEs to succeed commercialization and SMEs should collaborate with production and marketing departments from the early stage of R&D.