In recent years, the e-commerce live streaming industry has emerged, and Chinese consumers‘ requirements for product quality, shopping experience and after-sales service have been constantly increasing. Therefore, for e-commerce enterprises, grasping consumers’ satisfaction with live streaming with goods is extremely important. In March 2024, this study conducted in-depth interviews with 20 interviewees in Wuxi City, constructed the main categories and contents of the live streaming with goods satisfaction scale assessment, designed the questionnaire based on this, and collected and retained 325 valid questionnaires through the Questionnaire Star platform from March 23 to 31 of the same year. Later, through empirical analysis, a satisfaction scale system for Chinese consumers‘ e-commerce live streaming covering 3 first-level indicators of anchor characteristics, live streaming interaction and live streaming environment, 5 second-level indicators and 29 items was constructed, filling the gap in related research. It provides a comprehensive evaluation tool for e-commerce enterprises to optimize products and services, formulate marketing strategies, improve the live streaming environment, and enhance the interactive experience, which is of great guiding significance. At the same time, it also provides useful guidance for Korean e-commerce enterprises to understand the needs of Chinese consumers, optimize live streaming content and interactive experience, and improve user retention and loyalty.
이 연구는 다차원적 배경음악 속성(유형,볼륨,리듬,친숙도)이 소비자의 심리적 정서 및 충 동구매에 미치는 영향을 연구함으로써 중국 또는 한국 소비자를 대상으로 하는 화장품 매장에서 매출 향상 측면에서 배경음악의 중요성을 인식시키는 목적을 가지고 연구되었다. 연구방법은 한 국 오프라인 화장품 매장에서 구매 경험이 있는 한국 및 중국 소비자를 대상으로 온라인 설문을 통해 각 150명의 유효 샘플을 사용하며 구조 방정식 모형으로 경로분석 및 다중집단 분석을 통해 변수간의 인과관계 및 집단간의 경로 차이에 대해 분석하였다. 분석한 결과,음악의 유형,볼 륨,리듬 및 친숙도가 모두 소비자의 심리적 정서 및 충동구매에 영향을 주었다. 한국 및 중국 소비자의 차이를 보면, 음악의 유형 및 친숙도는 한국 소비자들의 충동구매에 더 큰 영향을 미쳤 으며 음악의 불륨 및 리듬은 중국 소비자의 충동구매에 더 큰 영향을 주었다. 연구 결과 본 연구는 화장품 가게 매장에서 배경음악을 사용하여 소비자의 충동구매 행위를 자극하는 효과를 향상시켜 매장의 매출을 높이는 데 도움을 주었다고 도출하였다.
In recent years, young Chinese consumers have become more favorably inclined toward products relating to traditional culture. Therefore, this study aimed to develop a textile design that incorporates traditional Chinese patterns and cultural symbolism that will appeal to consumers from the MZ generation (millennials and Generation Z). Through a literature search for traditional Chinese patterns and symbols regarded as auspicious, our design concept and motives were established. We selected peony, lotus, and frog motifs as representative of a “wealth and eternal prosperity” design theme. In textile design work 1, we used hand drawing and watercolor techniques, color transformation with Adobe Photoshop, and colorway and end-use 3D simulation with TexPro. The 3D simulation work suggests that this textile pattern is suitable for women’s outerwear, mufflers, and tote bags. Textile design work 2 conveyed the ‘wealth and eternal prosperity’ design theme and had a graceful mood that embodied the nobility of the lotus flower whilst also encompassing the symbolism of money and status. The end design is a modern reinterpretation of traditional Chinese patterns and motifs. As such, it is hoped that it will satisfy the needs of young consumers for cultural values yet offer a unique new aesthetic distinct from existing textile designs. These qualities can be expected to enhance the competitive market value of textiles bearing this design.
We conducted this study to determine the TikTok usage status of Chinese consumers, and the effect of fashion advertisement type preference and TikTok characteristics on fashion product purchase intentions. For this study, we conducted a literature review and survey method. The following conclusions were drawn by collecting data online and performing statistical analysis. Firstly, the period of use was 2–4 years, and 95.1% of people used it for 2–3 hours a day, and 95.1% of the people had a purchasing experience on TikTok. Secondly, the most people were interested in self creating and editing videos in TikTok. With regards to TikTok content, groups aged 30 are significantly more interested in fashion coordination suggestions and influencer’ recommendations than groups aged 20. Thirdly, this study found that the characteristics of TikTok fashion advertisements significantly influenced purchase intention. Among the characteristics of fashion advertisements, this study conclude that the “fashion entertainment” characteristic factor that fashion advertisements are fun and entertaining was the most influential variable on purchase intention, followed by useful information, reliability, and interactivity related to fashion. Fourthly, the types of preferred TikTok fashion advertising had a statistically significant effect on product purchase intention. The influential types of preferred advertising are top view, live advertisement, hashtag challenge, in-feed ads, and sticker ads.
The purpose of this research was to examine the preferences of five traditional Korean drinks and analyze the factors affecting the preferences of children aged 7-12 in Korea, Vietnam, and China. The samples used in a sensory test were omija-cha, yuza-cha, sujeonggwa, sikhye and misutgaru. The test was performed to examine the overall, appearance (color), odor, taste and mouth-feeling and a sweetness intensity using 5 point hedonic scale (1=dislike extremely, 5=like extremely) and, check-all-that-apply (CATA) method was performed to determine preference and non-preferences factors. The preference of all samples except sujeonggwa showed significant differences in all items of the preferences (p<0.001). Almost items of the preference was rated more than 4 points in Chinese and Korea children. The sweetness intensity showed also significant differences in all items of the preferences except sujeonggwa (p<0.001), and evaluated as not sweetappropriate with the score between 2 and 3 points. Sweetness, color, mouth-feeling, familiar flavor and healthy feeling was selected for the factors affecting the preferences. In conclusion, the result of this study determine the preferences and the affecting factors for the traditional Korean drinks in children of Korea, Vietnam, and China.
The aim of this study was to provide data to enable the development of skateboarding pants. From the Chinese skateboard club SNS, 126 skateboarders in their 20s and 30s were chosen to participate in a survey. Data was gathered using a questionnaire from May 14 to May 28, 2021, and then analyzed using SPSS 23. The results concerning production were as follows: clothing sizes are generally divided into six stages: XS, S, M, L, XL, and 2XL. The silhouette is wide, and most pants have e-bands and normal hems. The pants are made from cotton-blend fabric, which is mostly moistureabsorbing and quick-drying. Baggy pants are preferred by skateboarders, with cotton being the most common fabric. The crotch, knees, and buttocks of pants are the least satisfying for skateboarders. When they skateboard, their ankles sustain the most injuries, followed by their knees and wrists. In the survey of consumers’ preferences for skateboarding pants, different styles were rated in the following order: straight pant silhouette, ribbed knit and string waistband design; full-rise waist height, string hemline design; and ankle-high pants length (fit), fabric and design. The hygroscopicity and ventilation of the fabric are crucial considerations when purchasing pants. In terms of color, chromatic and pastel colors are most popular. In addition, some people expect new fibers to be used and expect protective equipment and pants to be integrated.
목적 : 본 연구는 한국과 중국에 소재한 동일한 안경원 환경에서 한국 소비자와 중국 소비자간의 안경구매패턴의 차이를 분석하고자 하였다.
방법 : 한국 소비자와 중국 소비자의 안경 구매패턴의 차이를 비교하기 위해 한국(경기도)과 중국(지린성)에 위치한 동일한 프랜차이즈 안경원을 선정하였다. 4개 연령대(21~30세, 31~40세, 41~50세, 50세 이상)의 고객 800명(한국 400명, 중국 400명)의 안경 구매 내역을 후행적 방법으로 수집하였다. 구매 정보는 개인정보 데이터를 제외한 구매한 안경테 종류, 안경렌즈 종류 그리고 렌즈의 굴절률만을 수집하였다. 분석은 기술적 분석과 Chi-squar 및 Z-test 분석을 하였다.
결과 : 한국과 중국 소비자의 안경테 선택 비율 분포(Chi-Square =190.91, df=6, p<0.001)에 통계적 유의성이 있었다. Z-test 결과 한국 소비자는 콤비, 울템, 솔텍스 안경테를, 중국 소비자는 TR, 티타늄 안경테를 더 많이 구매한 것으로 나타났다. 안경 렌즈 종류의 경우, 한국과 중국 소비자 사이에 렌즈 선택 비율의 분포에 통계적 유의성이 있었다(Chi-Square =195.98, df=4, p<0.001). 중국 소비자가 한국 소비자보다 자외선 차단 렌즈를 더 많이 구매했고, 한국 소비자는 PAL(Progressive Addition Lens)을 더 많이 구매했다. 렌즈 굴절률의 경우 한국과 중국 소비자)간 구매 분포에 통계적 유의성이 있었으며(Chi-Square=13.98, df=2, p<0.001), 한국 소비자 의 54.50%가 1.6 렌즈를 구매하였고, 중국 소비자의 54.50%가 1.56 렌즈를 구매하였다.
결론 : 본 연구에서는 중국 소비자가 안경관련 제품을 구매할 때 한국 소비자와는 다른 소비자 구매 성향을 보인다는 사실이 확인됐다. 또한 연령대별로 구매되는 제품도 많은 차이가 있는 것으로 조사되었다. 따라서 향후 해외 진출시 현지인의 기호를 정확하게 이해하고, 맞춤형 제품 구성 및 마케팅 활동이 필요하다.
This study analyzed consumer needs for the development of elderly-friendly HMR products in China. In developing the products, items needed to be improved, types and packages of the necessary products, additional improvements and food preferences were investigated. According to the demographic characteristics of elderly Chinese consumers, these was analyzed as well. A survey was conducted on a total of 370 elderly people, and data analysis was performed using SPSS 18.0 program. Items related to product quality safety, such as “marks of origin by ingredient”, “rich nutrients”, “expansion of letter size of packaging”, “rich nutrients” and “clear manufacturing date and expiration date”, were required to develop HMR products. The types of products that should be developed were porridge and noodles, and the packaging types that should be developed were eco-friendly packaging and recycled packaging. In addition, “low-calorie HMR”, “development of various seasonings”, “use of eco-friendly food ingredients” and “HMR to digest easily” should be improved. The demand for product improvement and food preference showed significant differences according to the degree of education, monthly income and oral health. The results were intended to prepare basic data for setting the direction when developing elderlyfriendly HMR.
Based on the viewpoint of Chinese consumers' perceptions of Femvertising (advertising which portrays women), this study further clarifies the factors of Chinese consumers' perceptions of Femvertising and probes into their influence. Specifically the present study analyzed articles which are discussed on advertising cultures related women model and their social / home roles. Then we conducted survey questions based on the theoretical discussion, and the survey of 583 Chinese consumers showed that Chinese consumers had five factors on Femvertising: female subjectivity, social resistance, female orientation, female empowerment and social commerce. The notable results are that ‘Female subjectivity’, ‘female orientation’ and ‘social resistance’ have a positive and significant effect statistically on purchase intention on the advertising, while ‘social commerciality’ and ‘female empowerment’ have a significant and negative effect on it. These results will help not only scholars who study about advertising with feminine scopes, but also advertising field producers for making efficient advertisements. Further discussions on Femvertising are explained in the current article.
본 연구에서는 중국 길림성 연변 주 지역의 ‘연변황우’ 소비자 대상으로 설문조사를 실시하였음. 먼저 국내외 브랜드 인지 및 구매 의사에 관한 이론을 검토하고 소비자의 브랜드 인식 등의 이론을 바탕으로 연구 가설을 제시하였음. ‘연변황우’에 대한 소비자 구매 의사에 영향을 미치는 요인을 구축하여 분석을 실시하였음. 연구 결과 1. ‘연변황우’ 브랜드 이미지는 소비자의 구매 의사에 긍정적인 영향을 미치며 소비자의 ‘품질 감지’ 요인에 정(+)의 영향을 미침. 2. ‘위험 감지’ 요인에는 부(-)의 영향을 미침. ‘품질 감지’ 요인은 ‘연변황우’ 구매 의사에 긍정적인 영향을 미침. 3. ‘연변황우’의 브랜드 이미지 관리를 강화해야하며 이는 브랜드의 연구관련에 새로운 분야 탐색에 중요한 의의가 있음.
This paper is based on field survey data and applies it to the logistic model to analyze consumers' online shopping intention to buy fresh produce. According to the total effect of online shopping intention, it was revealed that consumers' age, educational level, and monthly household income significantly influence willingness to buy fresh produce online. The product quality, price and brand name were the main factors affecting consumers' willingness to buy fresh produce online. The customer service quality, payment security, and logistics quality significantly also affected consumers' willingness to buy fresh produce online. In conclusion, it is important for vitalizing online sales of fresh produce to ensure the quality, use well-known brand name, and improve logistics service and e-commerce platforms.
This study surveyed Chinese elderly consumers to determine their purchasing behavior, importance, and satisfaction with HMR products in China. Three hundred and seventy people were surveyed: 184 males and 186 females aged 55 to 70 years. Two hundred and sixty-seven (72.25%) of the surveyed consumers had an average monthly income of 6,000 yuan or less, and 313 (84.9%) responded that they spend 3000 yuan or less on groceries per month. Three hundred and fortyeight (94.1%) showed a high interest in health management. Regarding the frequency of purchasing HMR products, most responded that they purchased HMR products more than once or twice a week, with a single purchase of 100 yuan or less for each purchase. The respondents preferred 2 or 3 serving packagings in a refrigerated form. For all forms of products, those made as in-house meals, outdoor meals, as a snack or night snack, for serving guests, for trips, camping, and on-thego products, the participants mostly responded that they frequently purchased the product. When purchasing HMR products, the importance of hygiene, convenience in purchase accessibility, the freshness of ingredients, and an indication of the nutritional content were considered as a high rank. After purchase, the satisfaction of SNS and mobile application advertisements and promotions, amount per serving, take out convenience, and new menu were considered low-rank. The IPA results showed that marking the origin of the ingredients and new menu are areas needing improvement. The study results may be used as base data for developing elderly friendly HMR products and establishing its marketing strategies.
Luxury companies are striving to improve their communication with customers while paying attention to online promotion and marketing activities. As companies interact with customers in luxury brand communities via various channels, they yield consumers higher value throughout the effective consumption process. In addition, this connection enhances customers’ understanding of the company, making it easier for companies to acquire empathy from customers. This study aims to analyze the value factors that affect luxury brand community members’ purchase intention and brand attitude. This study utilizes online survey results of four hundred prestige brand community users in China. The results reveal the positive effects of customer engagement on customer psychological empowerment and flow, the positive impacts of customer psychological empowerment and flow on community identity and brand attachment, the positive effects of community identity on purchase intentions, and the positive effects of brand attachment on purchase intentions and brand attitude. Furthermore, the results show that community types and fashion involvement partially moderate customer engagement. This study provides theoretical suggestions for relationship marketing in the luxury brand community environment. Last, this study presents practical implications that companies could utilize to create an emotional connection with their community members, resulting in an increase of customer support.
This study evaluated the perception, consumption behavior, and optional attributes of Korean, Chinese, and U.S. consumers of energy bar products. Data were compared and analyzed by surveying 300 consumers in each country. Significant differences were observed in preference for energy bars according to their nationality, in the order China, the U.S., and Korea. Perception of taste, types and dietary suitability of the products ranked lower for Korean consumers, as compared to consumers of the United States and China. The order dietary fiber, protein, and calcium were the sought-after nutritional requirements of the products. The demand for protein was significantly higher in the U.S. Calcium demand was low in the United States and China, but was very high in Korea, which could be attributed to the low calcium intake of Koreans. Other optional attributes which were closely associated with the purchase and re-purchase decision, included price, taste and delivery period. All three factors were recognized as important options in Korea, whereas awareness of packaging/ appearance and brand was not. The taste, nutrients and price in the U.S. ranked high as important optional attributes, while the packaging, external and expiration dates were recognized as low. Unlike Korea and the U.S., important optional attributes for Chinese consumers were determined in the order expiration date, taste, and nutrients, and showed low perception for packaging, appearance, weight, counts, and prices. Evaluating the preference for the main and secondary ingredients, Koreans preferred nuts over grains, Americans preferred dried fruits over nuts, and Chinese preferred nuts and grains; both Korean and American consumers had low preference for dried vegetables. The preference for chocolate was low in Korea and China, whereas preference for jelly was high in China as compared to Korea and the U.S. The intention of purchasing energy bars was significantly lower in Korea than in the U.S. and China. A variety of nutritious functional bars have recently been distributed and sold in Korea, but they are mostly produced in the U.S., which is the largest producer and consumer worldwide. Taken together, results of this study indicate that the demand for nutritional enhancement and preferred materials vary according to the nationality. Hence, it is necessary to develop products that reflect these criteria. Further research is required to analyze the relationship between preference and consumption behavior for each material product developed in the future.
The purpose of this study is to suggest the characteristics of online shopping malls and find a way to establish a differentiated marketing Strategy for online shopping malls in China. This study investigated the effect on the loyalty by applying the perceived shopping value (Hedonic Value, Utilitarian Value) of consumers in online shopping malls. In addition, In order to grasp the factors affecting consumer loyalty in online shopping malls, the characteristics of online shopping malls are multidimensional, consisting of product characteristics, recommended quality, benefit services, and community services. In order to obtain the purpose of the study, a questionnaire was surveyed for chinese online shopping experience and the research model was verified through empirical analysis method. Statistical analysis program was used together with SPSS 24.0 and AMOSS 24.0. Looking at the results of the analysis, firstly, the recommended quality and benefit service of online shopping malls are positive for the perceived hedonic value of consumers. The product characteristics and community service were found to have no effect on the hedonic shopping value. Secondly, the product characteristics, recommended quality, benefit service, and community service of online shopping malls on the utilitrian value perceived by consumers were positively affected. Thirdly, the perceived hedonic value has a positive effect on loyalty. Finally, it was confirmed that perceived utilitrian value affects loyalty. Based on the results of this study, a differentiated marketing strategy was established for existing chinese online shopping mall operators and potential new operators as well.
중국 소비자들의 소비영향력이 커지고 있음에도 불구하고 라이프스타일과 명품소비에 관한 연구는 매우 부족 한 실정이다. 본 논문은 중국의 소비 주체인 여성 소비자 중에서 특히 명품소비의 새로운 계층으로 등장한 20대 젊은 여성 소비자 321명에 대해 설문조사를 실시하였으며 그들의 라이프스타일을 분석하고 명품소비행동을 연구하였다. 연구 결과에 따르면 20대 중국 여성 소비자들의 라이프스타일(의생활, 식생활, 주생활, 소비생활, 여가생활, 가치관)을 분류한 결과 전통적 보수형, 계획적 성공추구형, 비계획적 소비추구형 3가지 라이프스타일로 분류되었다.
전통적 보수형은 소득수준이 낮고 모든 요인들에 있어서 보수적이고 소극적 태도를 보였며, 계획적 성공추구형은 여성의 사회진출 증가로 인해 사회적 성공을 추구하면서 계획적으로 생활하는 집단이며, 비계획적 소비추구형은 쇼핑을 즐기며 지출을 많이 하는 특성을 보여주었다. 구입한 명품 브랜드의 종류, 연간 명품 구매 수량, 연간 명품 구매 금액 및 명품 구매 이유는 통계적으로 유의한 차이가 있었으나 명품 품목, 명품 구매 장소와 정보원은 유의한 차이가 없었다. 최근 중고명품 시장이 크게 증가하고 있어 새 명품과 중고 명품에 대한 태도와 행동을 비 교한 결과 새 명품의 구매의도와 추천의도가 중고 명품에 비해 더 높은 것으로 나타났다.
본 논문은 중국 소비자들에 대한 체계적 연구의 틀과 방법 및 유용한 자료를 제공함으로써 중국 소비자 행동 연구와 라이프스타일 연구, 명품 소비 연구의 학문적 발전에 기여할 수 있는 것으로 기대된다. 또한 명품 브랜 드들이 20대 중국 여성들을 위한 마케팅 전략을 수립하는 데 있어 실무적인 시사점도 제공할 수 있는 것으로 기대된다.
This study defines Korean wave stars as Korean wave human brands and examines the influence of the characteristics, attachment, and self-congruity of the Korean wave human brand on brand equity. For this, this study surveyed Chinese female consumers in their 20s and 30s who consume many Korean wave products from May 2018 to June 2018. First, human brand characteristics, attachment, self-congruity, Korean wave aspiration level, and brand equity according to demographic characteristics were identified. Second, characteristics, attachment, self-congruity, and the aspiration level of the Korean wave human brand showed correlations with brand equity. However, brand awareness, a sub-factor of brand equity, does not show correlations with self-congruity. Third, characteristics, attachment, self-congruity, and Korean wave aspiration level had a positively influenced brand equity. Fourth, when looking into the mediated effect of attachment on brand equity, both human brand characteristics and self-congruity showed a partially mediated effect. Fifth, when analyzing the adjustment effect in the Korean wave aspiration level, a group with higher Korean wave aspiration level showed more correlations with attachment and brand equity. This study found that attachment and self congruity are important elements in forming human brand and brand equity. This study is significant in that it verified the influence of Korean wave brand power that has been on the rise recently on brand equity and provided a theoretical basis that has allowed researchers to determine that the characteristics, attachment, and self-congruity of Korean wave human brand significantly influence brand equity.
최근 중국 정부는 중국의 환경오염 문제가 심각해짐에 따라 생태문명 건설이라는 새로운 국정운영 목표를 제시 하였다. 중국의 환경과 관련된 이러한 거시적 변화는 중국 소비자들의 친환경 소비에 대한 관심에도 영향을 미치고 있다. 이에 본 연구는 중국의 친환경 소비시장이 새로운 전환점을 맞이하고 있다고 판단하고, 중국 소비자의 친환경 소비행동을 설명할 수 있는 새로운 변인을 찾고자 다양한 분야의 문헌연구를 수행하였다. 그 결과 사회적 공감이라는 새로운 변인이 중국 소비자의 환경관심 및 친환경제품 구매의도에 주요한 영향을 미칠 것으로 예측하고 연구 가설을 설정하였다. 가설검증을 위해 중국의 북경, 상해, 청도에 거주하는 327명의 중국소비자들로부터 실증분석 자료를 수집하였고, 다중회귀분석법으로 분석하였다. 분석 결과는 다음과 같다. 첫째, 중국 소비자의 사회적 공감은 환경관심과 친환경제품 구매의도에 모두 정(+)의 영향을 미치는 것으로 나타났다. 둘째, 사회적 공감의 세 하위요인인 정서적 반응, 인지적 공감, 거시적 관점수용 중 인지적 공감과 거시적 관점수용만 환경관심에 영향을 미치는 것으로 나타났다. 마지막으로, 사회적 공감의 세 하위요인인 정서적 반응, 인지적 공감, 거시적 관점수용은 모두 친환경제품 구매의도에 정(+)의 영향을 미치는 것으로 나타났다. 본 연구의 실증분석 결과는 중국소비자의 친환경 소비행동 연구 분야에서 사회적 공감이라는 새로운 변인의 설명력을 확인하였다는 점에서 관련 연구의 학문적 확장에 기여할 수 있을 것으로 기대된다. 또한 중국의 친환경 소비시장이 거시적․미시적 변화에 직면하고 있다는 점에서 사회적 공감이라는 새로운 변인의 확인은 중국 진출 국내기업들에게 친환경 마케팅 전략 수립의 실무적 시사점을 제공할 수 있을 것으로 기대된다.