This study attempted to provide implications by analyzing the impact of business Owner’s safety commitment on industrial accidents and examining the mediating role of management supervisors’ safety leadership and worker participation. Analysis was conducted on 2,067 manufacturing sites with 20 to 50 employees in the 10th Occupational Safety and Health Survey data. SPSS waw used to secure the reliability of the measurement variable. Hypothesis vertification was carried out after securing the suitability and validity of the structural model using AMOS. The direct impact of three latent variables on industrial accidents was confirmed: the business owner’s safety commitment, the management supervisor’s safety leadership, and the worker participation. The employer’s safety will and the management supervisor’s safety leadership do not directly affect industial accidents, but it has been verified that worker participation has a diret impact on industrial accident reduction. In addition, it has been confirmed that the safety leadership and worker participation of the management. Supervior have a complete mediating effect on the reduction of industrial accidents by mediating with the safety leadership of the management supervior and the participation of the workers. This study analyzed the impact on industrial accidents by dividing the stakeholders constituting the workplace into three classes: business owners, superviors, and workers, but the results suggest that employers and all workers inside the workplace may be organically linked to achieving the goal of reducing industrial accidents. Therefore, in order to establish an autonomous safety management system for safety and health at workerplaces, efforts are needed to reduce industrial accidents in their respective location by forming an organic community among internal stakeholders.

Since 2024, small business are also going to be ruled under the Serious Accident Punishment Act. As the scope of the law expands, the small logistics companies are required to pay more attention on preventing serious accidents on the field. Freight vehicle accidents can cause personnel accidents and cargo accidents which are the two serious accidents that the Serious Accident Punishment Act is trying to prevent. The purpose of this research are to study the factors that cause the serious accidents that happens in the small logistics companies and to suggest preventive. The results of the study shows that fall prevention is the top-priority and then driving experience, safety management, and cargo driving hours. However, the gaps between the evaluation values of each are not huge, which means all the preventives are significant.

본 연구는 최근 기업체에서 많이 사용하고 있는 세무회계서비스에 대한 추천 의향을 조사하여 그 결과를 분석하는 것이다. 특히 비용이나 시간적 측면에서 상대적으로 어려움을 겪는 100인 이하의 소규모 기업체를 대상으로 하여 해 당 기업체들에 더 나은 서비스가 되기 위한 방향성을 찾는 것을 목적으로 한다. 이를 위하여 100명의 기업체 관계자 대상으로, 회사 근무자 규모, 직급, 사업자 유형 등 사업체 기본 정보는 물론 이용 중인 세무회계서비스 형태, 서비스에 대한 추천 점수, 점수에 대한 이유, 기타 세무회계서비스 관련 의견 등을 조사한다. 특히 추천 점수는 단순 만족도를 묻는 일반적인 고객의 만족도 조사보다 고객의 의견을 파악하는데 더 효과적이라고 알려진 NPS(Net Promoter Score) 방식을 사용함으로써 더 효과적인 결과를 얻고자 한다. 조사 결과 추천도에 대한 NPS 점수는 -33점으로 나왔으며 이는 일반적인 NPS 점수 평가 기준을 참고할 때 낮은 편에 해당하여 세무회계서비스에 대한 개선이 필요하다는 것을 알 수 있었다. 더 구체적으로는 비추천 점수를 준 응답자들의 의견에서 불편하지도 편하지도 않고 그냥 무난해서 도움 이 되는지 잘 모르겠다, 차별성이 없으며 대안도 특별히 없다 등의 의견이 있었음을 볼 때 비추천 점수를 높이기 위해서는 차별적인 서비스가 필요하다는 결론을 얻을 수 있었다. 본 조사는 100인 이하의 기업체 관계자를 대상으로 추천 도 중심으로 조사한 것으로 이후에는 기업체 규모와 조사 항목을 더 다양하게 한 조사 진행이 추가로 필요하다.

편의식 소비가 증가하는 식문화가 정착되면서 쌀의 소비형태가 전통적인 쌀밥에서 편의식 가공제품 형태로 변화되면서 떡류는 훌륭한 대체재로 자리 잡아가고 있다. 하지만 대부분의 떡은 소규모의 영세한 업체에서 제조되고 있으며 구입 후 별도의 조리과정 없이 그대로 섭취하므로 떡의 미생물학적 안전성에 대한 우려가 증가되는 추세이다. 따라서 본 연구는 떡류에서 발생하는 미생물학적 안전성을 개선하고자 소규모 업체의 떡류, 생산 환경 및 작 업자의 미생물 오염도를 조사하였다. 3가지 떡(가래떡, 인절미, 경단)을 선정하여 원료, 제조공정 및 제조환경에 대한 미생물 오염도를 측정한 결과, 6가지 원재료에서 일반 세균 3.76-4.48, 대장균군 2.21-4.14, B. cereus 1.02-1.15 log CFU/g 수준으로 검출되었고, E. coli는 검출되지 않았다. 떡의 제조공정별 오염도 분석결과, 세척과정 후 원재료의 일반세균, 대장균군 및 B. cereus의 오염도가 감소하였지만 불림, 분쇄공정에서 다시 증가하였고, 증자 후에는 3종류의 떡에서 모두 검출한계 이하의 수준을 보였다. 그러나 증자 이후 성형 및 냉각과정을 거치면서 오염도가 다시 증가하여 이 과정에서 냉각수 및 성형떡의 고물관리에 대한 주의를 시사하였다. 떡의 제조환경에 대한 미생 물학적 오염도 분석결과, 쌀 분쇄기 및 떡고물 작업환경에 대한 오염 수준이 높게 나타났으며, 성형기에서도 일반세균, 대장균 및 B. cereus가 검출되어 작업환경에서의 기구 및 제조설비 관리가 필요하였다. 제조설비 및 환경에서의 오염은 원재료와의 교차오염을 일으킬 수 있으므로 체계적인 세척 및 소독 등으로 미생물학적 위해를 감소시켜야 할 것으로 사료된다.

본 연구는 4차 산업혁명과 팬데믹의 환경 속에서 중소·중견기업 리더의 온라인 코칭행동이 조직성과에 미치는 영향과 그 과정에서 구성원의 직무만족과 정 서적 조직몰입의 매개 여부, 그리고 사업환경 불확실성이 이들 간의 관계를 조절하는지 검증하고자 하였다. 이를 위해 국내 다양한 업종에 속한 중소․중견기업의 구성원 중 온라인 업무 경험이 있는 350명의 자료를 수집하였고, SPSS 23.0, AMOS23.0 과 Process macro 3.5를 사용하여 실증분석을 하였다. 분석 결과는 다음과 같다. 첫째, 온라인 코칭행동은 구성원의 직무만족, 정서적 조직몰입과 조직성과에 정(+)의 영향을 미쳤다. 둘째, 온라인 코칭행동과 조직성과 간에 직무만족과 정서적 조직몰입의 매개 효과를 확인하였다. 셋째, 사업환경 불확실성은 온라인 코칭행동과 조직성과 간의 관계를 조절하는 것으로 나타났으나, 온라인 코칭행동과 직무만족 및 정서적 조직몰입과의 관계는 조절하지 않는 것으로 나타났다. 이러한 분석결과를 통해 온라인코칭행동도 대면코칭행동과 마찬가지로 조직성과에 영향을 미친다는 것을 알 수 있었으며, 따라서 현재와 같이 사업환경이 매우 불확실한 상황에서 중소·중견기업들은 온라인 코칭을 활용하고 직무만족 및 정서적 조직몰입을 증진시킴으로서 성과를 향상시킬 수 있을 것으로 생각된다.

This study enrolled enterprise business owners/managers in the U.S. as the subjects to investigate the relationship among four factors: personal motivation, the social expectation of stakeholders, business performance, and their CSR toward the local community. The research results showed that: (1) small enterprise’s perceived expectation from stakeholders has a positive effect on their decision to engage in CSR toward community; (2) their perception of business performance has a positive effect on their decision to engage in CSR toward the community. Based on these research results, public policymakers or relevant units are advised to further achieve the goal of nurturing a flourishing community by increasing awareness of stakeholder’s expectations for small enterprise’s CSR commitment. Also, it is clearly pronounced in this study that regardless of their personal motivation to support the local community, unless financially successful, small businesses are less likely to engage in CSR toward the local community. This result makes a good sense that having a successful business operation is a necessary condition for small enterprises to pay attention to a higher-level value such as CSR toward the local community.

비즈니스 선교의 용어와 개념이 세상에 소개된 지 20년이 되었고, 한국 선교계에 소개된 지 12년이 지났다. 새로운 선교 환경의 패러다임 에 적절히 대응할 수 있는 선교적 접근으로 비즈니스 선교를 구체적으로 고려할 때가 되었다. 이 연구는 다수 사례 연구로서, 힌두권의 한 도시에서 행해진 비즈니스 선교 사례들을 정리하고 분석했다. 이 연구 의 사례들은 모두 소규모의 비즈니스 선교 사례들이다. 이 연구의 사례들에서 발견한 점들은 다음과 같다. 초기 수년의 기간을 사업에 집중했을 때 사업의 매출 증대 뿐 아니라 안정화에 크게 도움을 주었다. 생존기에 시장과 고객에 신속히 적응하려고 노력하면 기업의 생존 가능성이 높아진다. 모든 사례들이 현지인을 주 고객으로 삼았다. 비즈니스 선교사들이 자신의 사역에 대해 전문 지식 없이 막연한 기대를 가지고 있었지만 유사한 지식이나 경험을 가졌고 전문가와 후원자들의 도움을 적극 받아들였다. 선교사들의 비즈니스 선교에 대한 이해에 따라 이들의 사역이 달랐고 사업의 성장도 다르게 나타났다.

The purpose of the present study was to generate a list of business ethics components according to business area for small and medium-sized fashion companies. Based on the literature review, 21 components of business ethics components were identified within five business areas. Ten CEOs(Chief Executive Officers) each participated in an in-depth interview, sharing ethical and unethical cases from their own businesses. Constant comparative analysis was used to generate important business ethics components from those cases. In results, important business ethics components for each business area are: 1) using human-friendly materials, strengthening sustainable technologies, using vegan materials, concerning safe process, and reducing waste in the material production and sourcing area, 2) enhancing an efficiency in design, developing recycle/reuse designs, avoiding to copy designs, and using messages for public interest in the product design area, 3) concerning fair-trade, reducing harmful substance, saving energy, and using ethical supply channels in the distribution and logistics area, 4) acquiring certifications, promoting consumer protection, avoiding exaggerative/false advertisements, and promoting social contributions in the management and marketing area, and 5) promoting workers’ rights, complying with the law, and investing on employee educations in the labor management area. All of the ethical and unethical cases of the ten companies have involved aspects of the 21 components, thereby enhancing understandings on how each issue is being seriously considered and/or handled in the small and medium-sized fashion companies. Study findings may provide a basis for development of a research model for quantitative studies and/or educational programs related to business ethics in the fashion industry.

정부와 안전보건공단에서는 건설현장의 안전사고를 줄이기 위하여 감독․점검, 기술지도, 재정지원 등의 산업재해예방 활동을 지속적으로 수행하여 왔다. 하지만, 전체 산업의 사고사망만인율과 재해율이 전반적으로 감소 추세에 있는 반면에, 건설업의 사고사망만인율 및 재해율은 2014년 이후 오히려 증가 추세에 있다. 특히, 2016년 재해통계를 기준으로 전체 건설업 재해자의 약 70%가 공사금액 20억 미만의 소규모 건설현장에서 발생하였다. 이러한 소규모 건설현장의 재해를 줄이기 위해서는 현재의 산업안전보건법 상의 소규모 건설현장 산업안전보건관리체제와 고용노동부 및 안전보건공단에서 수행하고 있는 소규모 건설현장재해예방 사업에 대한 실효성을 파악하고 개선할 필요가 있다. 현 산업안전보건관리체제에서는 건축공사 기준으로 120억 이상인 공사인 경우 안전관리자를 의무 선임하도록 되어 있으며 3억에서 120억 미만 공사의 경우 재해예방지도기관의 기술지도를 받도록 되어 있다. 또한, 안전보건공단에서는 민간위탁기관을 지정하여 3억 미만 건설공사의 안전관리를 지원하고 있으며, 클린사업장 조성지원사업을 통해 20억 미만 소규모 건설현장의 추락재해예방을 위해 시스템 비계, 사다리형 작업발판 및 안전방망 등의 설치 비용을 지원하고 있다. 본 연구에서는 공사금액별 재해통계 및 안전관리자 선임관련 제도를 분석하여 안전관리자 선임 대상을 현행 건축공사 120억 이상인 공사에서 단계적으로 50억까지 확대할 것을 제안한다. 설문조사와 전문가 의견을 수렴하여 재해예방지도기관의 기술지도 영역을 조정하고 실효성을 강화하기 위한 방안을 수립하고, 클린사업장 조성지원사업의 사업 확대 요구 및 개선사항을 도출한다.

As the competitiveness of SMEs (small and medium enterprises) is getting more and more improved and globalized, the government provides various consulting services to secure the competitiveness of small and medium firms and support stable growth. However, the assessment of the result from the government’s support is generally focused on non-financial factors, such as customer satisfaction and analysis of improvement effect. This paper is in regards to the statistical analysis of how much the government’s support in the form of providing consulting services contributes to financial outcomes in terms of profitability and growth. ROA (return on asset) and ROS (return on sales), which are investment profitability and sales profitability respectively, are chosen as an indicator of profitability. For analysis of growth, sales revenue and total asset growth are used. The samples are 44 corporations which are supported by government, and 150 corporations which are selected for comparison, with corporate growth support center program by the Ministry of Trade, Industry, and Energy chosen as the consulting model. After gathering the yearly balance sheets and income statements of the samples from CRETOP, Korea Enterprise Data, the analysis is conducted in the way of identifying the statistical significance of financial difference in the same period between corporates taking consulting services and corporates which have not, and the difference of financial outcomes from the corporates taking consulting services before and after consulting services. As a result, in terms of business growth, it is turned out to have positive difference both in growth ratio and profitability compared to the compared corporations at the significant level. Therefore, it is obvious that the consulting program which government provides to SMEs have direct influence practically to the corporates’ management performance.

As the competitiveness of small and medium businesses is getting more and more improved and globalized, the government provides various consulting services to secure the competitiveness of small and medium firms and support stable growth. However, the assessment of the result from the government’s support is generally focused on non-financial factors, such as customer satisfaction afterwards and analysis of improvement effect. This paper is in regards to the analysis of how much the government’s support in the form of providing consulting services contributes to financial outcomes and to the analysis of the gap of performances among the types of consulting services. We verified the statistical significance of our hypothesis through SAS9.4 and SPSS 22, conducting comparative analysis of the business growth and profitability based on the yearly balance sheets and income statements of 44 corporations which government supports and 150 corporations which are for comparison. The data is gained from CRETOP, Korea Enterprise Data, and the testing model is chosen as the business of support center for corporate growth, which is a customized supporting business of the Ministry of Trade, Industry, and Energy. As a result, in terms of business growth, it turned out to have positive difference in growth ratio compared to the industrial average and compared corporations and to have significant difference in terms of profitability as well. Since, this paper shows that the different supporting ways have significant difference, we would say that this paper is meaningful in that it may propose a guidance for government to set strategies of government-supporting businesses.

Over the last decades, the global luxury business has become dominated by large conglomerates. Backed by the financial power of their parent companies, formerly small and often family-owned brands have expanded their presence around the globe. They have established themselves in some of the most expensive shopping districts, acquired illustrious testimonials, and sponsored prestigious events. Almost overwhelmed by the omnipresence of luxury, consumers are said to have begun looking for the “genuine” and “unique,” favoring smaller, less homogenized and more intimate luxury brands not necessarily known to the larger public. This study thus looks beyond the well-known players in the luxury market and explores the differentiating strategies used by independent niche luxury companies. It aims to identify factors contributing to their success in a global market otherwise dominated by ever-growing luxury giants.

This paper aims to expand our understanding on the success factors of small businesses, which comprise of more than 90 percent of all businesses in U.S. in 2016. One of the most critical issues behind small business success is the competition, which becomes increasingly intense. Not only small businesses fiercely compete with larger competitors (e.g. Emergence of mega-retailers such as Wal-Mart has intensified the competition in the grocery industry, and, as a result, many mom and pop stores have gone out of business.), but also the competition against each other (i.e. competition between small businesses) becomes increasingly aggressive. Yet, the current literature in marketing have less investigated the issue of competition between small businesses, while issues on competition between small and large businesses have been somewhat explored. Another phenomenon in small business that has not received much attention is the competition between generalist and specialist firms. This phenomenon of specialist versus generalist competition is in fact frequently observed in many industries. Therefore, we study competition between small businesses, focusing on the competition between generalist and specialist small businesses. We examine how competitive intensity, as well as market environmental factors, affect the performance of small businesses. Specifically, we decompose the competitive intensity into two types, one between generalists and the other between specialists, in order to identify the differential effects of competition between generalist and specialist, and examine their impacts on the generalist and specialist performance. Given the research questions above, we develop the following hypotheses based on the past research in marketing. First, we expect competition has a positive effect on generalist performance, while we expect the opposite effect on specialist performance. We also expect that the effect of competition becomes weaker, as the competition becomes more intense. That is, the positive (negative) impact of competition on generalist (specialist) performance becomes less significant as there are more competitors in the market. We further expect that competition between the same type of businesses (e.g. between generalists) has a positive effect on their performance, while competition between the difference types (e.g. between generalist and specialist) has a negative effect on their performance. Moreover, we expect that market environmental factors have differential effects on the performance of generalist and specialist. To test the aforementioned hypotheses on the small business competition between generalist and specialist, we collected data from the health care industry on private physician practices (offices) in Korea. Out data contain, for each practice, monthly sales, number of doctors, number of nurses, type of practice, number of beds and zip code it is located in. We also have data on average consumer spending, average medical spending, percentage of patients over sixty years old for each zip code. Moreover, we have data on competition between the same type of offices (e.g. between generalists and between specialists) and competition between different types (e.g. between generalist and specialist). Note that our data collected from the Korean health care industry fit our research questions well. First, the majority of medical service providers in Korea are small private practices with an average number of two doctors, and the share of generalist and specialist practices are about half-and-half. Second, unlike the U.S. health care industry, generalist physicians in Korea usually practice a number of different fields, while specialist physicians focus on their own specialties. Third, patients in Korea do not usually distinguish between generalist and specialist offices, and they do not usually have a primary care physician. As a result, patients can easily switch between physicians, and in fact the switching is highly likely, as all medical information is centralized by government. Our main findings are as follows. First, we find that competition has a positive effect on generalist performance, while it has a negative effect on specialist performance. Specifically, we find that generalist benefits from competition with both generalist and specialist, while specialist suffers from the competition with both specialist and generalist. As competition becomes intense, meaning the number of physician offices increases, it would attract more patients to visit the area where physician offices are clustered (clustering effect), while it becomes easier for patients to switch from one to the other nearby offices. In particular, as generalist usually treats multiple fields (specialties), generalist tends to benefit from the patients who switch from specialist. In other words, generalists benefit from competition, as they free ride on clustering of physicians including specialists, while specialists would suffer from competition. Second, our findings show that as the competition becomes more intense, its effect on business performance becomes weaker. That is, a high level of competition weakens the benefits and damages imposed on the performance of generalist and specialist, respectively. When there are more physician offices to switch, the effect of free riding becomes weaker, as patients have more options to choose from. Thus, the benefit of generalist from free riding becomes weaker, as well as the negative effect on specialist performance. Moreover, our findings suggest that market environmental factors do influence the business performance. Specifically, the performance of both generalist and specialist improves as the number of doctors increases. However, an increase in the number of nurses has a different effect on generalist and specialist. Employing a larger group of nurses has a negative effect on generalist because it might cause the operation of the office to be less efficient. However, since specialist’s practice usually involves a more technical and sophisticated processes, a larger group of nurses could make the office more efficient having a positive impact on the sales performance. Similarly, we find the effects of other environmental factors have differential impacts on the performance of specialist versus generalist.

The purpose of this study is to review the relationship between managerial system and incremental innovation, and the mediating effect of knowledge transfer in small business. In order to verify and achieve the purposes mentioned above, questionnaire data were gathered and analysed from 255 enterprise managers in western Kangwon-do province. Empirical survey's findings are as follows; First, CEO's support and education/training appeared to be positively related with knowledge transfer. Second, managerial system and knowledge transfer appeared to be positively related with incremental innovation. Third, knowledge transfer had mediating effect on the relationships of CEO's support-incremental innovation and education/training-incremental innovation.

This study aims to analyze the performance of the beneficiaries of the SMEs(Small and Medium Enterprises) support project that has been handled online on the 'BizOK System', which is the integrated support system for SMEs in Incheon, by comparing before and after receiving support. Various performance indicators can be used, but this study used the rate of increase in sales, exports and employed manpower collected by the 'BizOK System'. Moreover, to analyze the trend of business performance by corporate feature, this study grouped the businesses into 7 categories including sales, business history, number of employees and capital. The results of this study are expected to be used in drawing implications for business support policies by utilizing them as basic data for enhancing efficiency of the support project and establishing corporate policies.

This study organizes not only the middle-long term developing plan of safety health education to put emphasis on a manufacturing industry, but also the developing plan of activating the domestic safety health education. On the basis of this study, current safety health education can be developed. To achieve a goal of implementing domestic safety health education, this study is carried out more deeply as follows.

This study aims to observe effects of global R&D cooperation outcomes and global business abilities of small businesses by a national aid program. This study selected a program, Industry Technical Global Cooperation Project launched from Korea Institute for Advancement of Technology (KIAT). Also, small businesses CEOs’ roll and efficiency are very important to increase outcomes and improve abilities of their companies. In this study, CEO’s global level or ability is regarded of small businesses’ global level. Then, this study shows positive effects between a national aid program and global R&D cooperation outcome and between global R&D cooperation outcome and global business abilities.

This paper reviewed the relationship between safety climate(management commitment, safety education, preventive activity) and safety participation, and the mediating effect of safety motivation(intrinsic and extrinsic motivation) in small business employee. Based on the responses from 270 employees, the results of multiple regression analysis appeared as follow; 1) management commitment, safety education, and preventive activity effect positively on intrinsic/extrinsic safety motivation. 2) management commitment, safety education, and preventive activity effect positively on safety participation. 3) intrinsic and extrinsic safety motivation effect positively on safety participation. 4) intrinsic safety motivation mediates between 3 climate factors(management commitment, safety education, preventive activity) and safety participation. 5) extrinsic safety motivation mediates between only management commitment and safety participation.

This study aims at observing effect of global R&D cooperation outcome and global business ability of small businesses by national aid program. Also, this study aims to observe between national aid program and global R&D cooperation outcome. As a result, the national aid programs can be used to get global level technique and develop global markets. Also, the programs can positive effects to the small businesses for making global network and ability. They can be good methods for growing as global small businesses in the world.

This paper reviewed the mediating effects of knowledge sharing between social capital(interaction, trust, shared vision) and innovation(radical innovation, incremental innovation) in small businesses. Based on the responses from 337 responses, the results of mediating effect analysis and path analysis showed that interaction and shared vision effect positively on radical innovation and incremental innovation via knowledge sharing or directly, but trust effects positively only on incremental innovation. Social capital and knowledge sharing have more effects on incremental innovation than on radical innovation.