This study investigated the effects of social responsibility activities on consumer attitudes, product evaluation, corporate support, and corporate trust through structural equations and path analysis. Corporate social responsibility activities were divided into five areas: consumer and environmental protection, social contribution, cultural business, and economic responsibility, and the relative impact on consumer attitudes was considered. The results and strategic implications of this study are as follows. The same results as in previous studies confirmed that the performance of corporate social responsibility activities induces positive attitudes and behaviors of consumers. It proved that the performance of corporate social responsibility activities leads consumers to form a positive attitude, which can eventually be transferred to products and corporate images by a halo effect, leading to product evaluation, corporate support and trust. In addition, the composition dimension and measurement items of corporate social responsibility activities were re-verified, and from a consumer point of view, it was confirmed that social responsibility activities include not only economic activities, but also activities that contribute positively, such as social contribution, support for local and cultural projects, and actions that do not harm society as a whole, such as protecting consumer rights and protecting the environment.
본 연구는 장애인 고용 비의무 기업 고용주의 장애인식과 사회적 책임 과의 관계에서 장애인 인식개선 교육 효과의 조절효과를 검증하기 위한 목적이 있다. 본 연구는 2021 장애인 고용기업체 고용실태조사를 근거로 장애인 고용 비의무 기업 고용주로 50인 미만 기업 고용주 359명을 대 상으로 하였고, 통계분석은 SPSS 26.0 프로그램과 jamovi 2.5.22로 하 였다. 연구결과 첫째, 장애인 고용 비의무 기업 고용주의 장애인식이 사 회적 책임을 높이는 것으로 확인되었다. 둘째, 장애인 인식개선 교육 효 과가 사회적 책임을 높이는 것으로 확인되었다. 셋째, 장애인 고용 비의 무 기업 고용주의 장애인식과 사회적 책임과의 관계에서 장애인 인식개 선 교육 효과가 이를 조절하는 것으로 확인되었다. 위의 연구결과를 중 심으로 장애인 고용 비의무 기업 고용주의 장애인식 증진과 사회적 책임 을 높이는 실천적 방안을 제시하였다.
This study examined the influence of social responsibility awareness (economic and social-environmental responsibility) and trust in corporate social responsibility on sustainable diets. The subjects of the study were 468 university students. The main research results were as follows. First, the social responsibility awareness of the study subjects was 4.03±0.72 points for economic responsibility and 3.48±0.81 points for social-environmental responsibility. An awareness of economic responsibility showed differences according to gender. Trust in corporate social responsibility was 3.62±0.61 points, and there was no statistical significance based on gender. Second, the level of a sustainable diet was food safety and consideration (4.06±0.63), knowledge of the environment and diet (3.94±0.68), understanding of the food circulation system (3.45±0.77), and healthy diet (3.26±0.89). Among the factors influencing a sustainable diet, female students had higher attitudes toward food safety and consideration and understanding of the food circulation system than male students. Third, the social responsibility awareness (economic responsibility and social-environmental responsibility) and corporate social responsibility trust variables influenced university students’ sustainable diet. Among these, social-environmental responsibility awareness had the highest influence.
본 연구는 미국기업 CEO의 고용 안정 수준과 장기적 인센티브 보상이 사회적책임(CSR) 투자에 미치는 영향에 관해 실증분석하였다. 기존 연구들에서 기업의 사회적책임 투자와 재무성과 간의 관 계에 대한 분석은 지속적으로 진행되어 왔으며 최근 CSR에 대한 투자가 적어도 장기적으로는 기 업의 재무성과를 개선시킨다는 주장이 우세하다. 하지만 이러한 결과에도 불구하고 여전히 많은 경 영자들은 CSR에 대한 투자를 불필요한 비용으로 간주하며 CSR에 대한 투자를 하지 않고 있다. 이는 경영자의 임기와 경제적 보상이 일반적으로 단기 재무 성과에 따라 평가되기 때문이라고 할 수 있다. 본 연구는 이러한 대리인문제에 대한 해결책으로 장기 스톡옵션과 경영권 보호 조항을 제 시하고 기업의 CSR 투자에 대한 효과를 분석하였다. 실증분석 결과, 더 많은 경영권 방어 조항이 존재하거나 더 많은 장기 인센티브(스톡옵션)를 지급하는 기업이 더 많은 CSR 투자를 하는 것으 로 나타났다. 또한, 그 효과는 경제 상황과 기업의 재무상태에 따라 상이한 것을 확인하였다. 이러 한 결과는 기업의 CSR 활동과 관련하여 경영진의 금전적 보상과 경영권 보장의 중요성을 나타내 며, 경제·재무 상황에 따라 기업의 CSR 투자가 상이함을 보여준다.
Today, customers have more authority thanks to digital tools, and extensive information access. Customers use technology to hold companies accountable and utilize consumer rights. Personal data and information can be generated, stored, and exchanged almost indefinitely through digital and the Internet. In particular, maintaining a digital environment requires facilitating collaboration and simplifying decision-making, and companies need structures and plan to facilitate faster, easier, and more efficient flows. This study focuses on the impact of Corporate Digital Responsibility-based ESG fashion brand activities on purchasing intentions, and we will present suggestions after identifying value congruence, brand trust, and attitude effects on CDR-based ESG fashion brand activities.
Understanding consumers’ prioritization of corporate social responsibility initiatives within the global marketplace is a crucial concern for marketers. Focusing on the ethical fashion industry, which supports artisans and utilizes environmentally sustainable resources within its supply chain, the study uncovers that consumers possessing a global (local) identity exhibit more favorable responses to global (local) CSR initiatives, and the matching effect is amplified when presented with high (low) construal level messages.
Corporate social responsibility (CSR) has become an important pillar in business practice. Luxury brands are no exception to this trend and have invested deeply in different types of CSR, and this is evident with companies such as Prada and LVMH. However, empirical research has demonstrated the paradox between CSR and luxury and has identified certain undesirable effects. The reason for this inconsistency in the results to date, is the lack of a comprehensive CSR categorization system. To be more specific, we integrated two dimensions - visibility and relevance - and have proposed a novel CSR type in four types, which is external-embedded, external-peripheral, internal-embedded and internal-peripheral. We can easily classify the CSR initiatives into this category, which means the source of undesirable effects can be clearly shown for luxury brands.
Considering that extant studies on safety behavior have paid insufficient attention to the impact of corporate social responsibility(CSR) on employee’s safety behavior. This paper delves into the influence of CSR on safety behavior and its intermediating mechanism such as mediator and moderator. To be specific, the current paper examines the mediating effect of employee’s psychological safety in the CSR-safety behavior link, also investigating the moderating effect of ethical leadership in the relationship between CSR and psychological safety. As expected in the hypotheses, the results showed that that CSR has a positive (+) influence on psychological safety, which has a positive (+) impact on safety behavior. Also, employee’s psychological safety mediated the association between CSR and safety behavior. Lastly, ethical leadership moderated the CSR-psychological safety link.
Corporate Social Responsibility (CSR) means transnational corporations (TNCs) are responsible for not only the interests of their shareholders, but also the interests and welfare of the local community of the area in which they operate. Therefore, TNCs have to furnish the local community beneficial and social services voluntarily and free of charge to help the local community achieve sustainable development. A question may arise whether it is legally feasible to oblige these corporations to abide by social responsibility in oil and gas industry and its resources specially petroleum laws, regulations and contracts as well as international investment treaties. This article shows that basically CSR in oil and gas industry is voluntarily enforced by TNCs who perform it for non-binding and moral reasons. Nonetheless, in oil and gas industry and its sources especially petroleum laws and contracts, it is feasible to require TNCs to undertake CSR and various dimensions therewith.
Drawing on the Stereotype Content Model, we examine how CSR impacts brand stereotypes and, in turn, drives consumers’ behavioral intentions towards the stereotyped brand. We do so in the context of (a) varying combinations of brands’ warmth and competence and (b) varying types of CSR activities (i.e. environmental and social).
As economic profits and social influences of firms grow with economic development and their organizational expansion, consumers increasingly require firms to have their social responsibility. Because social responsibility strongly influences corporate reliability, consumers’ intention to purchase, customer loyalty to the products and the recognition of an ethical firm have gained attention as a concept of strategical importance. The prosperity of society should be proceeded for the sustainable development of a firm and the necessity of social responsibility should be emphasized to achieve virtuous circle structure that promotes growth. Additionally, the social responsibility should be proceeded to form trust on a firm. It is very important to change the recognition of consumers to purchase products and increase the profit of a company. This study aims to analyze how social responsibility properties of firms (economic, ethical, discretionary, and legal aspects as low-level factors of social responsibility which Carroll (1979) defined) affect corporate reliability and purchase intention. The analysis found that consumers trust in firms are positively influenced by ethical responsibility (0.391), economic responsibility (0.293), legal responsibility (0.251), and discretionary responsibility (0.248). The relationship between sub-factor of social responsibility and purchase intention is not significantly influenced by other explanatory variables. Corporate trust exerts a direct influence on purchase Intention (0.456). The social responsibility of a firm didn't influence a direct purchase intention. It was found that it brought positive effect on the purchase intention in the course of forming trust. This study suggests that firms should make efforts to understand the relationship between corporate trust and purchase intention along with the characteristics of social responsibility that consumers recognize and improve management strategies for mutual complementary interests.
기업의 사회적 책임 활동은 일반적으로 재무성과 향상, 정부 및 지역사회와의 원활한 관계 형성, 브랜 드 가치 증가, 소비자 충성도 향상 등을 가져오는 것으로 알려져 있다. 최근에는 다국적기업의 자회사가 현지국가에서 벌이는 사회적 책임 활동 관련 연구가 주목받고 있다. 현지국의 정부, 사회, 고객과 원활한 관계 구축이 필수적인 다국적기업의 자회사는 위와 같은 효과를 목적으로 현지에서의 사회적 책임 활동을 전개할 유인이 크다. 다만 자회사의 사회적 책임 활동이 전략적 차원에서 이루어지는 만큼 이는 기업의 해외 진출 전략에 영향을 받을 것으로 예상할 수 있다. 즉 다국적기업 자회사의 현지시장지향성은 현지에서의 사회적 책임 활동에 긍정적 영향을 미칠 것으로 예상된다. 또한 본국과 현지국 간의 제도적 거리가 멀수록 외국인 비용 감소 동인이 커질 것이므로, 현지 사회적 책임 활동 수준은 높아질 것이다. 본 연구에서는 다국적기업 자회사의 현지시장지향성에 따라 사회적 책임 활동 수준이 어떻게 달라지는지, 또한 다국적기업 자회사의 전략적 의사결정에 영향을 미칠 수 있는 제도적 거리가 현지시장지향성과 사회적 책임 활동 간의 관계에 어떤 영향을 미치는지를 국내 도·소매업에 진출한 다국적기업 자회사를 대상으로 실증분석하였다. 2006년에서 2016년까지 193개 기업의 1,239개 관측치를 분석한 결과, 현지시장 지향성(한국어 홈페이지)이 현지 사회적 책임 활동과 정(+)의 관계를 가지는 것으로 나타났다. 또한 본국 과 현지국 간의 제도적 거리는 현지 사회적 책임 활동에 정(+)의 영향을 미치며, 광고집중도와 현지 사회적 책임 활동 간의 관계에 대하여 정(+)의 조절효과를 가지는 것을 확인하였다. 본 연구는 다국적기업 자회사의 현지시장지향성과 현지 사회적 책임 활동 간의 관계를 실증적으로 규명함으로써 다국적기업의 현지 사회적 책임 활동에 대한 이해를 넓힐 수 있을 것으로 기대된다.