VOCs have been used as the most definitive resource to reflect customer feedback when developing products and services. However, due to the development of the Internet and the emergence of SNS, VOC is no longer the only channel that represents customer opinions. There are also a number of studies showing that many customers express complaints through channels other than VOCs. In this paper, we analyze the difference between the official VOC data and the data collected through the external channel, and suggest ways to reflect the various opinions of customers. To do this, this study uses keyword analysis that can identify differences according to frequency through social network, modular analysis to distinguish topics according to centrality and similarity, and emotional analysis to confirm word polarity (positive and negative). The results of this study show that the opinions of the customers were different depending on channels such as VOCs and external channels. Therefore, the collected data through VOC as well as external channels should be used in order to reflect the opinions of customers. In particular, this paper confirms that the results of one channel may vary depending on the channel characteristics even for the same channel. This confirms that collecting voc only on certain channels may differ from what real customers require. Therefore, data collected through VOCs as well as external channels must be used to reflect various customer feedback.

본 연구의 목적은 휘발성 유기화합물(VOC)과 먼지(PM)의 배출원 프로파일로부터 화학종 분류를 할당하고, 성김 행렬 조작자 핵심 배출량 시스템(SMOKE) 내에 배출원 분류코드에 따른 배출원 프로파일의 화학종 분류와 시간분배계수를 수정하는 것이다. 기솔린, 디젤 증기, 도장, 세탁, LPG 등과 같은 VOC 배출원 프로파일로부터 화학 종 분류는 탄소 결합 IV (CBIV) 화학 메커니즘과 주 규모 대기오염연구센터 99 (SAPRC99) 화학 메커니즘을 위해 각각 12종과 34종을 포함한다. 또한 토양, 도로먼지, 가솔린, 디젤차, 산업기원, 도시 소각장, 탄 연소 발전소, 생체 연소, 해안 등과 같은 PM2.5 배출원 프로파일로부터 화학종 분류는 미세 먼지, 유기탄소, 원소 탄소, 질산염과 황산염의 5종으로 할당하였다. 게다가 점 및 선 배출원의 시간 프로파일은 2007년 수도권 지역에서의 굴뚝 원격감시시스템(TMS)과 시간별 교통 흐름 자료로부터 구하였다. 특별히 점 배출원에 있어 오존 모델링을 위한 시간분배계수는 굴뚝 원격감시시스템 자료의 NOX 배출량 인벤토리에 근거하여 추정하였다.

In this study, the detection characteristics of volatile organic compounds (VOCs) were investigated in relation to two different experimental approaches (direct injection (DI) vs. solid phase micro extraction (SPME)) based on effective carbon number (ECN) theory. To this end, the calibration data obtained by both methods were evaluated in association with split ratio (such as 1:1 (splitless), 1:5, 1:10, and 1:20) The calibration results of eight different target VOCs were examined in terms of relative sensitivity at a given split ratio. If slope values are derived between ECN and Response Factor (RF) values of each compound, the DI-based data obtained at 1:5 split ratio yielded slightly positive bias of +3.6% relative to theoretic values of 20%. Likewise, the results at 1:10 split condition showed +1.2% bias. In contrast, the SPME-based results showed significantly large biases. The result of this comparative study suggests the need for more deliberate QA procedure to obtain quantitative data for the SPME method.

In this study, we evaluated the composition of smoke released from fish frying processes. We selected 4 fish types (mackerel (M), hairtail (H), croaker (C), and japanese mackerel (J)) which are commonly served in our daily diet and collected their smoke samples. The analysis was made to cover both toxic and hazardous volatile organic compounds (VOCs) that include benzene, toluene, p-xylene, methyl ethyl ketone, methyl isobutyl ketone, butyl acetate, and isobutyl alcohol. According to our analysis, the mean concentrations (ppb) of VOCs derived from all 4 fish types were 254.5 (benzene), 34.5 (toluene), 833.0 (MEK), 29.4 (MIBK). Benzene as the class one carcinogen was detected at fairly high levels from these fish smoke samples so as to exceed indoor emission standard. Considering that roasted fish is often included as one of the common diet items, we can confirm that the smoke released from cooking should be controlled to reduce the possibility of their exposure to human.

본 연구는 음식물처리기 제품품질을 구성하는 차원 및 속성을 VOC(voice of customer)분석을 통해서 도출하고 소비자의 특성에 따라 음식물 처리기 제품품질 속성의 중요도 차이에 대한 분석과 고객만족에 영향을 미치는 품질속성에 대하여 분석하였다. 그 결과 소비자의 특성에 따라 음식물 처리기 제품품질 속성의 중요도의 차이와 고객만족에 영향을 미치는 품질속성을 도출하였으며, 본 연구 결과는 향후 음식물 처리기 제품개발에 고객의 니즈를 반영하는데 도움이 될 것으로 기대된다.

Oxidation characteristics of benzene as a VOC were investigated using a fixed bed reactor system over transition metal catalysts. The transition metal catalysts were made by using transition metal nitrate reagent and various support materials such as γ-Al2O3, and TiO2. The parametric tests were conducted at the reaction temperature range of 200～500℃, benzene concentration of 2,000～3,000 ppm with space velocity of 10000 hr-1. The property analyses such as BET, SEM, TGA and the conversions of catalytic oxidation of VOC were examined. The experimental results showed that the BET surface areas of catalyst are 86.4∼167.7m2/g, the pore volumes are 0.049∼0.056cm3/g, and the average pore sizes of catalyst are 27∼44Å, which mean the meso pore. It was also found that the conversion of benzene oxidation reaction at 400∼500℃ with Cu/γ-Al2O3+TiO2 catalyst showed 90∼100%, which indicate that the transition metal catalyst with composite supports is very effective for the oxidation of benzene.

In this study, the performance of fast gas chromatography system was evaluated using VOC standards prepared in both liquid and gaseous phase. When the liquid‐phase VOC standards were analyzed by both direct injection and HS‐SPME method, all the chromatographic separation was completed within 4 minutes. The calibration experiments were conducted further using gaseous standard of BTX. The calibration results derived by direct injection method generally showed good linearities, regardless of phases, while it was not the case for HS‐SPME method. In case of liquid‐phase standard, MDL values for direct injection and HSSPME method were calculated in the range of 0.07~0.19 to 0.63~3.76 ng, respectively. In contrast, MDL values for gaseous standard were 0.27~0.45 and 1.94~6.90, respectively. The reproducibility of our method, when expressed in terms RSE, showed above 5 %. When the sensitivity of different techniques is compared, the calibration slope values of BTX decreased on the order: direct injection of liquid‐phase standard > HSSPME method of liquid‐phase standard > direct injection of gaseous standard > HS‐SPME method of gaseous standard. Although fast GC is very efficient to reduce the total running time significantly, extended studies are desirable to improve its reproducibility.

Volatile organic compounds and malodors emitted from painting operations are of primary concern in the automotive industry and pressured to be abated by newly amended VOC rule and offensive odor law in Korea. Over-sprayed paints in painting booths are delivered into water surface by downward stream of clean air and collected in water circulating pools. The circulating water mixed with waste paints generated from paint booths put out floating sludge by addition of chemical killing agent and floating agent and the odors evolved from this procedure has been under the circumstance that it must be validated to match the new rules. The activated sludge method that the circulating water pond would be considered as a huge bioreactor was applied to this over-sprayed sludge tank. and we got some remarkable reductions of sludge, odours, VOCs and dirts on air dusts. Herein, some abbreviated results will be reported.

Characteristics of VOC(benzene) treatment were investigated using a fixed bed reactor system over copper base catalyst and photocatalyst/adsorbent blending material. The copper base catalysts were made by using copper nitrate reagent and various support materials such as γ-Al2O3, TiO2. The parametric tests were conducted at the reaction temperature range of 200～400℃, benzene concentration of 1,000～2,000 ppm, and space velocity range of 5,000～10,000 hr-1. The property analyses such as BET, SEM and the removal efficiency(conversion) of VOC were examined. The experimental results showed that the VOC removal efficiency of hybrid method was higher than that of single method. It was also found that the comprehensive feasibility study of hybrid method would need with considering various factors including additional expenses.

This study was surveyed to evaluate and recognize the distribution characteristics of indoor air pollutants(IAPs) such as the total volatile organic compounds(VOCs), formaldehyde(HCHO), PM10, carbon dioxide(CO2), nitrogen dioxide(NO2), ozone(O3) and radon in 10 elementary schools located in urban, rural, and industrial complex area from November 2005 to February 2006. The average concentration of IAPs were 117.9㎍/㎥ as in PM10, 1,971ppm as in CO2, 486.6㎍/㎥ as in TVOC. These chemical's concentration was exceeded the indoor air standards of the Department of Education in Korea. The indoor concentrations of ozone and toluene was lower than that of outdoor and other pollutants showed the opposite tendency. In schools located industrial complex area, the outdoor concentration of TVOC was higher than that of urban and rural area. Based on the results above, PM10, CO2, TVOC have to be in the order of priority to improve the indoor environment in school. Also it should be performed in the detailed survey considered by the seasonal variation because this study showed cross-sectional results.

Oxidation characteristics of benzene as a VOC was investigated using a fixed bed reactor system over copper base catalysts. The copper base catalysts were made by using copper nitrate reagent and various support materials such as γ-Al2O3, TiO2, and zeolite. The parametric tests were conducted at the reaction temperature range of 200～500℃, benzene concentration of 1,000～2,000 ppm, and space velocity range of 5,000～20,000 hr-1. The property analyses such as BET, SEM, XRD and the conversions of catalytic oxidation of VOC were examined. XRD analysis on copper catalysts showed CuO crystal forms and the peak intensity of CuO increased as the impregnation weight of copper grew. The experimental results showed that the conversion was increased with decreasing space velocity. It was also found that Cu/γ-Al2O3+TiO2 catalyst showed the highest activity for the oxidation of benzene and 15% metal loading was the optimum impregnation level.

Volatile organic compounds (VOCs) are considered as one of the main air pollutants, and legislation has already been introduced in many countries to reduce their emissions. In addition to the main emission sources, such as petroleum industries, there are also many local sources, such as painting, printing and laundering etc., which emit low concentrations of VOC. A modified adsorption system (MAS) has been suggested for the control low concentrations and high flow rate streams of VOC. The MAS was based on adsorption, followed by the treatment of concentrated VOC, such as incineration (catalytic or thermal) or recovery. In this paper, the results of the adsorption/desorption of toluene (target VOC) over several adsorbents (activated carbon, hydrophobic zeolites and mesoporous materials) were reviewed for the selection of a good VOC adsorbent for the MAS. From the results, zeolite HY, with a FAU structure, was selected as the most potential adsorbent for the MAS.

Uncertainty evaluation was performed for the measurement of Volatile Organic Compounds(VOC) in indoor air. The analytical procedure and result were validated by evaluating every uncertainty source related to the measurement method. An easy approach for uncertainty evaluation for indoor VOC measurement was tested using relative standard uncertainty method which is simple in the evaluation of a measurement uncertainty in case of indoor VOC measurement. The measurement uncertainties of toluene, ethylbenzene, m+p-xylene, styrene and o-xylene in indoor air are obtained as less than or close to 10%, and those results were validated by using Gum-workbench uncertainty evaluation program. Based on the evaluation, uncertainties were found to come largely from two major sources, uncertainty related to the concentration of standard Tenax tube which was used for calibration in measurement, and the to air sampling process. This study could be used as a good example in evaluating uncertainties in the measurement of indoor-air VOC at buildings including a newly-built apartment.

The emission concentrations of VOC and various odorous compounds were measured from different indoor process units located in 19 companies at the Ban Wall industrial complex from Jun. 2004 to Jan. 2005. The purpose of this study was to investigate the indoor pollution levels of various industrial facilities with respect to bothmalodorous compounds and volatile organic compounds (VOC). We also intended to build the database under the conditions affected by various anthropogenic processes with an aid of a statistical treatment. The three samplingmethods and five analytical techniques were applied tomeasure the sum of up to 32 individual compounds. According to this study, we were able to identify the importance ofmajormalodor compounds which include carbonyl compounds, reduced sulfur compounds, ammonia and trimethylamine. On the other hand, relative contribution of VOC as sources ofmalodor was ofminor significance except such compound as toluene. The overall results of this study thus indicate that the concentration levels of VOC in themanufacturing facilities are high enough to affect indoor laboring conditions.