본 연구는 요양보호사의 사회적 인식이 업무 스트레스에 미치는 영향 에서 대인관계 효율성의 매개효과를 검증하기 위한 목적으로 진행되었 다. 연구의 대상은 요양보호사로 2020년 7월~2021년 3월까지 수집된 설 문 471부를 중심으로 SPSS와 AMOS 통계프로그램을 활용하여 분석하 였다. 연구 결과 요양보호사의 사회적 인식은 대인관계 효율성(ß=.124)과 업무 스트레스(ß=-.394)에, 요양보호사의 대인관계 효율성은 업무 스트레 스(ß=-.284)에 유의미한 영향이 있었다. 또한, 요양보호사의 사회적 인식 이 업무 스트레스에 미치는 영향에서 대인관계 효율성의 매개효과를 검 증한 결과, 대인관계 효율성의 부분 매개를 확인했다(ß=-.035). 연구 결 과에 따라, 요양보호사의 업무 스트레스 경감을 위한 실천적 제언을 제 시하였다.

본 연구는 코로나19로 인한 사회적 위험지각이 대학생들의 화장품구매 행동에 미치는 영향을 분석하기 위하여 설문을 통한 실증분석을 시행하였다. 요인분석(Factor analysis)을 통하여 요인을 추출하 고 피어슨의 상관관계 분석(Pearson's correlation analysis)과 다중회귀분석(Multiple linear regression analysis)을 이용하여 요인별 상관관계와 변수가 미치는 영향을 분석하였다. 이를 위하여 설문지 320부를 표본으로 하여 통계분석을 하였다. 연구 결과 코로나19에 대한 두려움이 높을수록 감염의 두려움, 생활의 변화, 경제위기에 대한 인식이 높아지는 것으로 나타났으며, 과시적 구매, 상표 습관적 구매, 합리적 구매 성향이 높아지는 것으로 나타났다. 생활의 변화가 많을수록 경제적 위기에 대한 인식이 높으며, 상표 습관 적 구매, 합리적 구매 행동이 높아졌다. 감염의 두려움은 상표 습관적 구매에 영향을 미치는 것으로 나타났 고, 감염의 두려움과 생활의 변화는 합리적 구매 행동에 영향을 유의미한 영향을 미치는 것으로 나타났다.

Based on the metaverse situation, this paper explores the influence of perceived usefulness and usability on brand experience. The brand experience include two dimensions of sensory experience and behavioral experience. And then, based on 329 valid data collected through online experiment, it makes an empirical analysis by structural equation model and hierarchical regression. Results show that, metaverse situational perceived usefulness and usability have significant effects on customer sensory experience and behavioral experience, and sensory experience plays a mediating role in the effects of usefulness and usability on behavioral experience. Social presence plays a positive moderating role in the influence path of usefulness and usability on sensory experience and behavioral experience.

해외직구를 비롯한 인터넷 구매 환경에서 소비자들은 실제적인 제품을 보지 못하고 제품의 사진과 제품 정보에 의존하여 의사결정을 내리게 된다. 제품의 사진은 제품의 형태만을 보여줄 뿐이므로 소비자들은 정확한 크기에 대한 정보는 제품 속성을 나타내는 텍스트에 의존하게 된다. 이러한 크기나 양을 표시할 때, 같은 양이나 크기를 나타내는 데에도 여러 가지 단위와 그에 따른 다른 숫자가 사용될 수 있다. 예를 들어 해외 직구 상황에서 30ml 의 향수가 1 fl. oz.로 표시되어 있는 사이트를 발견할 수도 있다. 이러한 상황에서 소비자들은 같은 크기의 제품 이라 하더라도 표시한다고 하더라도 사용된 단위에 따라 크기를 다르게 인식할 수 있다. 즉 큰 숫자로 표현된 사물을 크게 지각하는 다수성 효과가 나타나는 경우도 있고 그 반대로 큰 단위가 사용되면 크게 지각하는 단위효과가 나타날 수도 있다. 이 논문은 이러한 다수성 효과와 단위효과에 영향을 미치는 요소로 심리적 거리 중의 하나인 사회적 거리와 단 위의 친숙성을 제시하고 이들의 조절효과를 살펴 보았다. 이를 위하여 두 가지 실험이 사용되었다. 우선 실험 1 에서는 사회적 거리가 가까울 경우는 다수성 효과가 나타나는 경향이 있고 사회적 거리가 멀 경우에는 단위 효과 가 나타나는 경향이 있다는 것을 알 수 있었다. 그리고 실험 2에서는 단위친숙성이 낮은 경우에는 다수성 효과가 강해지고 단위친숙성이 높은 경우에는 그 다수성 효과가 약해짐을 알 수 있었으며 또 실험 1에서 나타난 사회적 거리의 조절효과는 단위 친숙성이 낮을 경우에는 나타나지 않음을 알 수 있었다.

본 연구의 목적은 사회공포증 수준에 따른 정서지각 편향성의 변화와 이 변화에 기여하는 시공간 주의배분능력에 대해 탐구하는 것이다. 이를 위해, 본 연구에서는 사회공포증 수준을 측정하기 위해 한국형 자기보고식 설문 검사인 사회공포증 검사(Korean version of social avoidance and distress, K-SAD)를 사용하였으며, 정서지각 편향성과 시공간 주의배분능력을 측정하기 위해 정서지각 과제(emotional perception task)와 UFOV 과제(useful field of view task)를 사용하였다. 본 연구에는 118명의 연구참가자가 참여하였고 응답을 성실하게 하지 않은 연구참가자들을 제외하여 107명(남: 94명, 여: 13명)의 자료가 분석되었다. 연구참가자들은 K-SAD 점수에 따라 세 집단으로 나뉘어졌다. 연구 결과, 정서지각과제에서 긍정적 정서지각 편향성은 사회공포증 수준이 높을수록 더 크게 나타났으며 UFOV 과제에서는 사회 공포증 수준이 높을수록 저하된 시공간 주의배분능력이 나타났다. 이러한 결과는 사회공포증 수준의 증가에 따라 나타나는 저하된 시공간 주의배분능력이 긍정적 정서지각 편향성에 부분적으로 기여할 가능성이 있다는 것을 시사한다.

본 연구는 대학생의 건강지각, 자기효능감, 사회적 지지가 건강증진행위에 미치는 영향을 확인하기 위한 서술적 조사연구이다. 본 연구대상자는 충남 일개 대학에 재학 중인 대학생 196명을 대상으로 하였으며, 자료 수집은 2018년 9월 10일부터 10월 5일까지 이루어졌다. 연구결과 대학생의 일반적 특성에 따른 건강증진행위의 차이에 대한 분석 결과 거주형태(F=8.56, p<.001), 주관적 건강상태(F=7.23, p=.001), 대학생활 만족도(F=8.50, p<.001), 운동여부(t=6.62, p<.001), 주당 아침식사 횟수(F=14.13, p<.001)에 따라 통계적으로 유의한 수준에서 차이가 있었다. 건강증진행위와 건강지각(r=.44, p<.001), 자기효능감(r=.57, p<.001), 사회적 지지(r=.49, p<.001)가 서로 유의미한 양의 상관관계를 보였다. 대학생의 건강증진행위에 영향을 미치는 요인(F=34.921, p<.001)은 자기효능감, 사회적 지지, 주당 아침식사 횟수(5 회 이상), 운동여부(한다), 주당 아침식사 횟수(2～4회), 거주형태는 자취․하숙, 학년은 4학년이었으며, 설명력은 총 56.9%이었다. 건강증진행위를 향상시키기 위해서는 자기효능감과 사회적 지지 체계를 고려하고 적절한 운동과 올바른 식습관에 대한 중요성을 포함한 세대별 맞춤형 건강증진프로그램 개발 및 중재가 필요하다.

When social media users post their opinion on social media, they might expect to receive a favorable evaluation from others (e.g., ‘like’ on Facebook and ‘heart’ on Instagram). On the contrary, when users read and evaluate other’s posts, they are less likely to care about others. What’s more, if users spend more time on social media, posting would make them more care about others. This research answers the question ‘Does social media interaction alter the way we perceive value and affect different choice? Three studies show 1) how social media interaction affects consumers’ luxury value perception and the mediating role of social media self-view (interdependent vs. independent self), 2) how main effect and mediated relationship are different between two groups divided by participants’ time spent on social media (high vs. low: ±1 SD) and 3) how the type of social media interaction (post vs. “like”) affects handbag choice between social and functional luxury-superior option.

The evolution of the internet led to a shift in the business operations environment, giving rise to a plethora of challenges and opportunities for companies. Social networks have become attractive to companies due to their interactive nature, not only facilitating conversations with consumers, but also increasing the possibility of enhancing the online consumer brand engagement. Additionally, social networks and online brand communities increased consumers’ possibility of developing an active role in companies’ decision-making process, through the creation of user generated content, together with the opinion sharing and directly information exchange with brands and other internet users. The main objective of this research is to ascertain whether the active listening practice can contribute, in some way, to the improvement of the relationship maintained between consumers and brands. The current study suggests the adaptation of the active listening practice on the online field, as an attempt to enhance the communication strategies held by brands. Hence, this research seeks to demonstrate that this practice can improve the consumer-brand relationship through the development of two qualitative studies, as main approach, where the findings extracted in the first study will be used as inputs to the second one.

Introduction Luxury industry, in addition to feelings, started to provide reasons for consumers to justify their consumption. Also, it helps them to avoid social risks by offering inconspicuous luxury products. For example, ‘Mandarin Oriental Barcelona’ suggests luxury holiday package for people running Barcelona marathon, London cocktail bar ‘Bart’ serves cocktails designed to 'facilitate focus and encourage relaxation', ‘Tiffany’ has dropped the spelled-out brand name from its fashion jewelry line in favor of simple “T”. (Trend watching 2017) Then, what changed consumers' interest? Interestingly, the current expectations of luxury consumers have a lot in common with the features of interdependent self-construal. The "we" effect of social media can explain this trend. Literature review and Conceptual framework Social Media usage and Interdependent Self-Construal Although earlier research in cultural psychology conceptualized self-construal as culturally determined (Markus and Kitayama 1991), more recent research suggests that independent and interdependent self-construal can also be made temporarily accessible. The most frequently adopted priming procedure to induce self-construal is the procedure by stories about we or I. (Gardner, Gabriel, and Lee 1999; Mandel 2003; Krishna, Zhou, and Zhang 2008; Hong and Chang 2015). We suggest that Social media usage can induce interdependent self-construal because social media users read stories and watch videos of others. Prior findings indicated that participants in interdependent self-construal condition have an equivalent number of thoughts about themselves and others. (Lee, Aaker, and Gardner 2000). Social Media, Interdependent Self-construal, and Consumers’ Luxury Value Perception Consumers’ perceptions of luxury value appear to be determined mainly by Functional, Individual, and Social aspects (Wiedmann, Hennigs, and Siebels 2009). Recent luxury marketing researchers compare conspicuous consumption and inconspicuous consumption, two types of social aspect consumption (Han, Nunes, and Dreze 2010; Eckhardt, Belk, and Wilson 2015). They are interested in Functional luxury value, added to Individual luxury value because small utilitarian additions to a hedonic luxury are often valued more than their stand-alone value (Keinan, Kivetz, & Netzer 2016). These two trends seem to have nothing in common. But when the concept of self-construal is adopted, they have something in common. Namely, interdependent selves, which focuses on others, are the one who cares about both inconspicuousness and utilitarian aspects. We suggest that because of the features of interdependent self-construal, consumers more using social media tend to have a different priority regarding luxury value perception than consumers less exposed to social media. We explore the mediating role of relational interdependent self-construal in this model (Triandis 1989; Cross, Bacon, and Morris 2000). Also, luxury brand company’s social media marketing efforts (Kim and Ko 2012; Godey et al. 2016) have different features. We expected that each social media marketing activity has a different impact on luxury value perception. Interdependent Self-Construal, Reason, Functional luxury value We propose that because of interdependence priming effect of social media, participants who are exposed to social media (social media priming group) tend to rely on both reason and feeling, which in turn set an equivalent value on Functional luxury value (cognitively superior) and Individual luxury value (affectively superior) (Hong and Chang 2015). Interdependent Self-Construal, Social Risk, Inconspicuousness The authors propose that because of interdependence priming effect of social media, participants who are exposed to social media (social media priming group) tend to avoid social risk than participants who are not exposed to social media (no priming group). Study 1: The effect of social media on the balance between self and others. A total of 709 respondents (389 females) participated in this study via Amazon Mechanical Turk (MTurk) They were randomly assigned to one of the two conditions (with social media manipulation vs. No manipulation) The impact of ‘one-time social media use’ Following the previous study (Hong and Chung 2015), we conducted a 2 (social media manipulation: No vs. Yes) x 2 (thought type: self vs other) mixed ANOVA with social media manipulation as a between-subject factor and thought type as a repeated measure. The main effect of thought type is significant (F(1,707) =293.54, p<.000). However, the interaction between social media manipulation and thought type was not significant. (F (1,707) = 0.128, p<.721). So, the result shows that one-time social media use doesn’t manipulate interdependent self-construal. The impacts of ‘chronic social media use’. To check whether chronic social media use can manipulate interdependent self-construal, we conducted a 2 (time spent on social media: Low vs. High) x 2 (thought type: self vs. other) mixed ANOVA. The main effect of thought type is significant (F(1,707) =293.81, p<.000). The interaction between time spent on social media and thought type was significant. (F (1,703) = 6.65, p<.000). Also, we conducted a 2 (communication on social media: Low vs. High) x 2 (thought type: self vs. other) mixed ANOVA. The main effect of thought type is significant (F(1,707) =300.76, p<.000). The interaction between communication and thought type was significant. (F (1,704) = 5.764, p<.000). So, the result shows that chronic social media use manipulates interdependent self-construal. Also, we computed three types of groups, the others-dominant, the balanced, and the self-dominant by modifying past research (Kitayama et al. 2009; Wu, Cutright, and Fitzsimos 2011, Hong and Chang2015). A chi-square test revealed that participants who spent more time and had more communication on social media had more balanced thought type (32.6%, 31.0%) than participants who spent less time and had less communication on social media (24.8%, 24.0%) Study 2: The effect of using social media on luxury value perceptions (SEM) A total of 255 respondents (85 females) participated in this study through Amazon Mechanical Turk (MTurk). The participants were between 18 and 65 years old and lived in the U.S., and the modal age group was 25-34 (43.9 %), followed by 35-44 (25.5%). We conducted exploratory factor analysis (EFA) using maximum likelihood estimation with Promax rotation. The goodness of fit statistics is: 𝒙𝟐=707.14, df =377, P<0.0005, 𝒙𝟐/df =1.876, CFI=0.95, and RMSEA =0.059. The final CFA model fits well with the data (Hu and Bentler, 1999; Hair et al., 2010). After confirming the measurement model, SEM with maximum likelihood extraction was estimated to test Hypothesis. The goodness of fit criteria of the model meets the proposed thresholds in previous studies: 𝒙𝟐=677.97, df =374, P<0.0005, 𝒙𝟐/df =1.813, CFI=0.95, and RMSEA =0.057 (Hu and Bentler, 1999; Hair et al., 2010). The SEM model showed each social media activity has a different effect on each luxury value. Interaction positively impacts the functional luxury value (β=0.38, p<.000) but negatively impacts the individual (β= - 0.27, p<.000) and social luxury value (β= - 0.34, p<.000). Entertainment/WOM has a positive effect on individual luxury value (β=0.39, p<.000) and on social luxury value (β=0.32, p<.000). Customization positively impacts the social luxury value (β=0.26, p<.000). We could also find Entertainment/WOM and Customization did not influence the functional luxury value. Only Entertainment/WOM positively impacts relational interdependent self-construal (β=0.32, p<.000) Relational interdependent self-construal positively impacts on individual value (β=0.24, p<.000) and social value (β=0.27, p<.000). We conducted a mediation analysis. Among social media activities, only Entertainment/WOM had a significant positive effect on Relational Interdependent Self-Construal. Study 3: the effect of social media on self-construal and choice between functional value and individual value superior options 454 Responses (304 females) collected via Mturk to stimulate the environment of social media. Respondents are primed on interdependence by social media usage while control group respondents are not primed. The authors checked the validity of the self-construal manipulation effect of social media. Respondents were given a choice task, designed by adopting previous method (Hong and Chang 2015). They were told to imagine that they were going to buy a hand bag. Handbag X is superior on functional (cognitive) dimensions whereas handbag Y is superior on all individual (affective) dimensions. Participants are asked to indicate their choice between two Handbags Choice. A chi-square test revealed that the effect of social media manipulation is not significant on the handbag choice (𝑥2(l) 0.371, p<.309). However, the effect of interdependent self-construal on the participant's’ handbag choice was significant (𝑥2(l) 5.85, p<0.01). As predicted, participants with a higher Interdependent self-construal primed by social media have a smaller preference gap between Functional luxury value and Individual luxury value (F:73.2%-I:26.8%=46.4%), than participants with lower Interdependent self-construal participants (F:82.7%-I:17.3%=65.4%) Study3 supports the results of previous two studies. As individuals communicate more and spend more time on social media, they are more likely to prefer equally for Functional luxury value and Individual luxury. Study 4: the effect of social media on self-construal and choice between conspicuous and inconspicuous options. After the self-construal manipulation with social media, respondents were given a choice task. The choice was designed by adopting previous method (Han, Nunes, and Dreze 2010). Respondents were told to imagine that they were going to buy a handbag. One option has an inconspicuous design whereas the other option is conspicuous design. Participants are asked to indicate their choice between two handbags. Social media manipulation and Handbags Choice. All three chi-square tests revealed a significant or marginal effect of social media manipulation on participants handbag choice with the same pattern. ( 𝑥2(1) = 6.328, p > .032; 𝑥2(1) = 3.086, p > .079; 𝑥2(1) = 1.933, p > .098) As predicted, participants in social media manipulation group prefer the inconspicuous option to the conspicuous option (59.3%>40.7%; 58.9%>41.1%; 60.4%>39.6%) than participants in control group (47.3%, 52.7%; 50.5%, 49.5%, 53.8%, 46.2%). Interdependent-self construal and Handbags Choice. All three chi-square tests revealed a significant effect of interdependent self-construal on participants handbag choice with the same pattern. ( 𝑥2(1) = 4.2, p > .047; 𝑥2(1) = 4.79, p > .029; 𝑥2(1) = 6.11, p > .013) As predicted, participants with higher Interdependent self-construal primed by social media have a equivalent preference about the inconspicuous option and conspicuous option (50%, 50%; 50.8%, 49.2%; 52.4%, 47.6%) than participants with lower Interdependent self-construal(59.6%, 40.4%; 61.1%, 38.9%, 63.9%, 36.1%). Study4 shows that one-time social media exposure can reduce conspicuous consumption. However, as individuals communicate more and spend more time on social media, they become more likely to prefer equally for conspicuous option and inconspicuous option. Contribution In luxury brand marketing, this study sheds light on the balance between two motivations, luxury for self and luxury for others (Kapferer, Jean-Noël, and Vincent 2009) using the concept of self-construal. This research also contributes to the literature on consumers’ luxury value perception (Hennigs et al. 2012; Wiedmann et al. 2009). In general marketing subjects, it adds to the increasing literature on consumer risk and choices between affective and cognitive options. For the luxury brand industry, this study can give marketers a practical idea about choosing social media marketing activities and designing new products. For example, if luxury brand companies promote customers posting opinions on websites, they should know that their activities might advertently affect their sales because interaction negatively influences on individual and social luxury value.

Today, consumers are becoming more sensitive to price since price have been an essential motivation for them to choose the electronic retail venue. Recently, it is recognized that social commerce, with higher rate of daily active users, is ahead of traditional electronic mobile commerce in Korea. One of strengths in social commerce is attractive price deals for fashion brands, which positively lead to purchase probabilities. Therefore, fashion retailers should understand consumers’ price perception and their responses toward sales promotions on the social commerce. The purpose of this study is to examine the effect of consumer price perception and choice heuristics on impulse buying behavior for sales promotion of fashion brands and to examine the moderating effect of an engagement level in the social commerce. A self-administered questionnaire was developed, and mainly included consumer price perception (e.g., price consciousness, sales proneness), choice heuristics (e.g., affect referral, price referral), engagement, impulse buying and demographics. An online survey was undertaken by a research agency. A total of 235 usable responses were obtained from Korean consumers who had purchased fashion brands from social commerce sites (e.g., Coupang, Wemakeprice, Ticketmonster, etc.) using mobile devices. Respondents represent more females (n=129, 54.9%) than males (n=106, 45.1%). They are aged from 19 to 39 years old (Means=29). Results showed that consumers’ sales proneness had a positive effect on affect referral and price referral heuristics, which positively lead to impulse buying behavior. However, consumer price consciousness had a negative effect on impulse buying at the social commerce sites. Also, the mediating effect of the engagement was significant in the relationship among sales proneness, choice heuristics, and impulse buying behavior for sales promotion of fashion brands in the social commerce sites. This study discussed marketing implications for social commerce to effectively manage promotional program in the social commerce market.

글로벌화된 시장환경과 급속한 기술의 변화는 제품수명주기의 단축과 소비자 기호의 다양화로 이어지 면서 유연성이 강조되고 있다. 기업들은 고용의 양적 유연성 강화를 위해 비정규직수를 늘리는데, 그 결과 로 나타나는 이들의 낮은 공정성 인식, 소극적 태도 및 행위(권순식·김상진, 2005; DeGlier, 2003)는 오히 려 질적 유연성이 떨어뜨린다고 할 수 있겠다. 본 연구는 기업차원에서 질적 유연성 강화의 일환으로 비 정규직 문제해소를 위한 사회적 및 심리적 접근으로 불교 사회윤리(즉, 실천원리)와 공동체주의 기업관 (즉, 이론)에 주목하였으며, 이러한 규범적 틀에서 조직맥락과 비정규직의 일자리 만족, 태도 및 건강의관련성을 가설화하고, 한국노동연구원에서 실시한 15차 노동패널조사 자료를 토대로 분석 및 해석하였다. 검정결과, 첫째 비정규직의 전반적 일자리 만족은 조직몰입에 부정적인 영향을 미치는 것으로 나타났다. 둘째, 비정규직의 전반적 일자리 만족은 생활만족 및 건강상태에 긍정적 영향을 미치는 것으로 분석되었 다. 셋째, 비정규직의 현재 하는 일의 기술(지식)수준적합 또는 예상근로기간은 일자리 만족과 조직몰입 및 생활만족의 관계에 긍정적 영향을 미치는 것으로 검정되었다. 이 분석결과는 불교의 종교적 목표이자 가치에 해당되는 주체적 인격 형성에 영향 미치는 정신적 태도, 즉 조직몰입 강화를 위해서 비정규직 근 로자에게 숙련기술 및 경력개발(HRD) 기회의 제공이 필요하다는 점을 시사한다. 즉, 근로자 참여와 몰입 에 의해 추동되는 공동체주의 조직은 불교 사회윤리에서 강조되는 평등과 화합의 가치에 부합될 뿐만 아니라 혁신활동 및 성과 제고에 유리한 조직관으로서, 현실적 구현을 위해서 고용형태와 무관하게 HRD 기회가 제공되어야만 한다는 것이다. 향후연구에서는 초월적 관료제로서 공동체주의 조직 실현을 위한 HRD 역할과 그 효과에 대해서 다각적인 검토가 필요할 것으로 보인다.

연구는 사회 갈등 뉴스의 선정성이 시청자의 정서 반응, 인지 반응, 뉴스 평가, 사회 갈등 지각 등 네 가지 의 영역에 미치는 영향을 살펴보았다. 이를 위해, 서울 소재 대학에 재학 중인 학생 75명을 대상으로 실험 연구를 실시하였다. 사회 갈등에 대한 사전 지식과 태도 등을 통제하기 위해 네 개의 해외 갈등 이슈(유럽 난민 갈등, 미국 에너지 갈등, 중국 농민공 갈등, 이집트 종교 갈등)를 선택하였고, 각 이슈를 선정적으로 보도한 뉴스와 선정적이지 않게 보도한 뉴스를 선정하여 두 개의 실험 조건을 만들었다. 피험자 중 한 집 단은 선정성이 높은 사회 갈등 뉴스를 시청하였고, 다른 한 집단은 선정성이 낮은 사회 갈등 뉴스를 시청 하였다. 연구결과는 다음과 같다. 첫째, 사회 갈등 뉴스는 본질적으로 부정적인 분위기를 가지고 있기 마련이지만 여기에 선정성이 더해 지면 시청자의 부정적 감정을 방향(극성)과 강도(각성)의 모든 측면에서 강화시킬 수 있다. 둘째, 사회 갈 등 뉴스에 선정성을 더하면 뉴스가 전달하는 세부적인 정보에 대한 기억을 증가시킬 가능성이 높다. 셋째, 사회 갈등 뉴스의 선정성과 뉴스에 대한 신뢰성 및 흥미성 평가는 모두 관련이 없는 것으로 나타났다. 이 결과는 선정성이 강화되면 뉴스 신뢰도는 하락하고 흥미성이 증가할 것이라는 일반의 통념과 배치된다. 넷째, 동일한 사회갈등이라도 뉴스가 자극적으로 보도하면, 시청자들은 그 갈등을 더 해결하기 어렵고, 복 잡하고, 강렬하고, 심각한 것으로 인식한다.

The main purpose of this study is to introduce and examine a multidimensional model of almost all relevant social media characteristics and their impact on brand perception and brand behavior. In order to incorporate social media’s high complexity we introduce our concept of SMURF and its related outcomes. Therefore we follow the original idea of Muniz and O’Guinn (2001) that define a brand community as a customer-customer-brand triad. Furthermore, we suggest an extension of their model that includes four dimensions covering all SMURF of a social media brand presence (SMBP), namely (1) customer-brand relation, (2) customer-customer relation, (3) customer-community relation and (4) customer-channel relation. For our defined core constituents of brand perception as well as for the essential elements of brand behavior already existing and tested reflective measures were used. Regarding the multidimensional construct of SMURF, the measurement instrument by Wiedmann, et al. (2013) was used. In detail, any SMURF core element was captured with one global item. Furthermore, any reflective and formative measures were specified to those brand and Facebook fan page which has been tracked most frequently by the respondent. The first contribution is to provide a multidimensional framework of value-based drivers of SMURF with special focus on an overall brand presence context. Second, the findings contribute to explain the consequences of social media attractiveness such as unique relevance features which provide a great brand appeal. In this study, customers who are strongly attracted to a brand fan page experience a high positive brand perception as well as a high positive brand behavior. Third, the empirical findings of the applied PLS-SEM approach indicate that customers have a specific motivation of being attracted and connected to a brand in a social media context.

Purpose: Most of all studies regarding corporate social responsibility have been dealing with its direct performance. Many previous studies provided the evidence that corporate social responsibility activities directly affect firms‘ competitiveness or corporate reputation. However, there are no studies regarding the role of social capital between corporate social responsibility and firms‘ competitiveness. The present study aims to examine a mediating role of social capital between corporate social responsibility and corporate reputation. Research design, data and methodology: The structural equation model integrating corporate social responsibility, social capital, and corporate reputation was proposed with three hypotheses. Questionnaire including 15 question items for three concepts was designed. Data for testing hypotheses were collected from students and staff who had experienced the social responsibility activities of Korea Hydro & Nuclear Co. Ltd. SPSS and SmartPLS were used to analyze data. Results: All three hypotheses were supported at the significance level of 0.01. Corporate social responsibility have a significant influence on social capital as well as corporate reputation. Social capital plays a mediating role in the relationship between corporate social responsibility and corporate reputation. Conclusions: The present paper identified a missing link between corporate social responsibility and corporate reputation by validating an indirect effect of corporate social responsibility on corporate reputation through social capital. The present study contributes to finding the indirect link between corporate social responsibility and corporate reputation. Implications for academics and practitioners. The research model can be extended to analyze the relationship between corporate social responsibility and its performance. The present study sheds light on identification of a new role of social capital. Managers of firms have the opportunity to recognize the fact that investment recovery of corporate social responsibility results from social capital and corporate reputation in long-term rather than short-term. The results of this study offers an insight that managers can enhance customer loyalty. The process linking corporate social responsibility to corporate reputation through social capital implies that firms can realize spiritual marketing delivering authentic storytelling through corporate social responsibility. The present study has a limitation for generalizing of research results because the sampling came from a case of firm.

Purpose - This study aimed to verify some cues for invigorating sales of mobile social commerce companies by analyzing differences in consumers' perceptions on characteristics of mobile commerce, after applying the step 1 of strategy deduction approach using the differences in their perceptions. Research design, data, and methodology - Efficient questionnaires of a total of 365 respondents who answered the questions about the importance of and the satisfaction with 14 characteristics of social commerce were returned, and then, paired-samples t-test and IPA by all respondents, gender, age and incomes were conducted. Results - The analysis showed that a maintenance/reinforcement strategies planned by companies are required for some factors including discount rate at the first quadrant, while active improvement strategies are required for others including reliability and interactivity at the second quadrant. Conclusions – The findings show that different marketing strategies should be established for each consumer who often uses mobile social commerce, and that more effective and efficient performance of mobile social commerce may be acquired by establishing and operating active improvement strategies.

This study explores influences of the relationship between social capital and residents’ perception in a collective aspects, and also explores the differences of influence between two groups in 10 rural communities. This study conducts regression analysis with residents questionnaires, and analyzes the relationship of influence among the latent factors, and differences between the two groups. As a results, associational network and social trust factors of social capital are identified as the most important factor in the quality of life and residents’ attitudes. In addition, the differences in socio-cultural factor of quality of life and residents’ attitude between two groups are identified by comparison with the relationship between two groups, although the explanatory power of both groups is not high. To achieve a successful rural tourism based on the result of this study, rural tourism should consider the regional and demographic characteristics, such as age, occupations and education and so on. The major contribution of this study is to confirm that the impact of social capital on the residents’ perception would be different by regions in comparison with two groups, and it will be able to provide useful implication for the rural tourism development in the future.