한국산업경영시스템학회 학술대회 2022년 한국산업경영시스템학회 추계학술대회

Today, as technology advances and market competition for products intensifies, the design to improve product satisfaction by accurately identifying customer requirements is emerging as a very important problem for company. Accordingly, Customer-Oriented Design, that maximizes customer satisfaction by grasping and analyzing customer requirements, is in the spotlight as an important design theory. In this study, Customer- Oriented Design is defined as finding the optimal value of the design variable with the maximum overall customer satisfaction while minimizing the difference in individual customer satisfaction responded to various customers from multiple product quality characteristics from the perspective of robust design. Therefore, in this work, we present a new method for generating a Desirability Function for each quality characteristic to deal with the multi characteristic parameter design with multiple quality characteristics. And we propose a new Customer-Oriented Design methodology that applies these Desirability Functions to Taguchi’s parameter design process.

4,000원

12.

2022.11 구독 인증기관 무료, 개인회원 유료

만족도의 가중치에 대한 연구

박종훈

한국산업경영시스템학회 학술대회 2022년 한국산업경영시스템학회 추계학술대회 pp.119-128 한국산업경영시스템학회

4,000원

13.

2022.11 구독 인증기관 무료, 개인회원 유료

배송시스템에서의 물품보관소 위치선정문제

김기태

한국산업경영시스템학회 학술대회 2022년 한국산업경영시스템학회 추계학술대회 pp.129-134 한국산업경영시스템학회