목적 : 인간작업모델에 기초하여 개발된 직업 관련 평가 중 상호 보완적으로 사용가능한 근로자역할인식면담도구(Worker Role Interview; WRI)와 작업수행 평가도구(Assessment of Work Performance; AWP)를 소개하고 향후 직업재활 분야에서 인간작업모델의 적용 방법을 제시하고자 한다. 연구방법 : 연구 참여자는 지체장애인으로 경도의 정신지체 증상이 있으며 왼쪽 손에 약간의 경직성 증상과 손가락 움직임에 제한이 있는 만 42세 남성 1명이다. 대상자의 심리사회적·환경적 요인을 측정하기 위해 WRI를 사용했으며 전반적 업무 수행 능력을 측정하기 위해 AWP를 사용하였다. 결과 : AWP와 WRI 평가 결과 대상자는 일을 하는데 있어 신체적 측면에서는 무리 없이 업무 수행이 가능했지만 일에 대한 만족도가 낮았으며 다른 직업으로의 이직 의도가 관찰되었다. 결론 : 본 연구는 장애인에게 초기 직업재활 서비스를 제공할때 신체적 측면과 함께 심리사회적·환경적 변수의 측정이 중요함을 시사하고 측정된 여러 변수들은 내담자의 잠재력을 결정한다.

고성과작업시스템(HPWS)은 공동체적인 가치와 철학에서 출발하여 종업원의 역량을 지속적으로 개발하고 동기를 부여하여 기업의 성과를 높이려는 경영시스템이다. 고용불안정성은 종업원 개인이 현재의 고용상태가 앞으로도 존속할 것인가에 대한 위협 및 우려를 말하며, 해고의 위협을 느끼는 개인뿐만 아니라 해당 조직 수준에서도 고용불안정성은 상당한 영향을 미치고 있다. HPWS가 종업원 개인과 기업 수준의 성과에 긍정적인 영향을 미친다는 연구 및 고용불안정성이 개인

본 연구의 목적은 고성과작업체계론을 통해 한국 기업의 작업장혁신 실태를 파악하고 나아가 작업장 혁신이 기업성과에 미치는 영향관계 그리고 이 관계에 대한 노사협의회 활성화 정도의 조절효과를 실증하는 것이다. 이를 위해 본 연구는 선행연구에 기반하여 고성과작업체계 및 노사협의회의 실태를 파악하기 위한 연구모형을 설계하고 1,180개 한국 기업에 대해 설문조사를 실시하였다. 분석결과는 다음과 같다. 우선 한국 기업의 고성과작업체계 수준은 240점 만점에 11

The purpose of this study was to investigate the relationship between 'family-work conflict/work-family conflict', job burnout, job satisfaction, and individual job performance in the employees at the restaurants in Daegu City. The sample of this study consisted of employees at the restaurants in Daegu City who visited the 2010 Daegu Food Tour Expo between October 7 and October 10. A total of 302 questionnaires were analyzed using statistical methods of factor analysis, reliability test, and covariance structural analysis. The research findings were as follows; firstly, work-family conflict was positively related to job burnout, secondly, job burnout was negatively related to job satisfaction and individual job performance and thirdly, job satisfaction was positively related to individual job performance. However, there was no relationship between family-work conflict and job burnout. The reason for rejection of the relationship between family-work conflict and job burnout was that family-related affairs were not important enough to affect job burnout among restaurant employees in Korea. This phenomenon happened differently in the US. Therefore, currently, restaurant managers in Daegu City should pay much attention to work-related affairs so as to mitigate job burnout as much as possible among their employees.

This study was conducted to investigate the effects of 6 Sigma on menu management, work commitment and quality in the culinary division of hotels and family restaurants. In addition, this study sought to identify the effects of menu management, work commitment and quality performance on customer satisfaction. Furthermore the relationship between menu management and culinary quality was evaluated here. The subjects evaluated in this study were employees of culinary division of hotels and family restaurants that implemented or were about to adopt the 6 Sigma program. A total of 385 questionnaires were analyzed using factor analysis, a reliability test, and covariance structural analysis. The results revealed that the 6 Sigma program influenced menu management, work commitment and culinary quality. Moreover, menu management, work commitment and culinary quality performance were found to impact customer satisfaction and culinary quality performance. Based on these findings, culinary divisions of hotels and family restaurants should incorporate the 6 Sigma program as soon as possible. To implement this program, faultless data for the 6 Sigma program should be collected using sufficient preparation procedures. After the data were collected, a task force team should be developed, experts should be cultivated and employees should be trained as necessary. Finally, the current level of product and services should be measured and reported to all employees in the culinary division and a challenge spirit should be brought with understanding for the reason for implementation of the 6 Sigma program. In implementing the 6 Sigma program, the leadership of the top manager and the head of the culinary division is very important.

It is known that human factors account for 80 percent of all railway accidents. To reduce human errors must be the most efficient shortcut to railway safety. For public transportation employees like railway, the more delicate safety management should be executed in individual level. However, there are rarely efforts to improve safety performance of workers who are the subject operating the railway system. This paper develops a hierarchy model to evaluate the human safety performance in railway industry. To evaluate the model, AHP (Analytic Hierarchy Process) methodology is adopted. The hierarchy model is composed of four levels which are objective, two criteria, specific factors of criteria, and rating scales. In addition, since employees for evaluation are over 10, the pairwise comparisons for rating scales are carried out by the absolute measurement. We explore the applicability of AHP to the performance evaluation of railway safety workers by an example and also investigate the changes of alternatives that are railway employees according to the changes of human characteristic which is one of criteria.

본 연구는 노안교정이 요구되는 사람이 시각영상단말기를 사용할 때 느끼는 컴퓨터 시력 증후군에 대해 알아보고, 누진 가입도 안경이나 근용 단초점 안경을 사용하다가 중근용 누진 가입도 렌즈로 바꾸었을 때 증상의 변화 및 만족도의 개선 여부를 평가하고자 한다. 서울보건대학에 근무하는 교직원 가운데 본 연구의 취지에 동의한 45～64세 사이의 55명(남 46명, 여 9명)을 대상으로 선정하였다. 1차 방문시 자각식 굴절검사와 근용 가입도를 측정하여 중근용 누진 가입도 안경을 처방하고 설문조사를 실시하였다. 2차 방문시 안경의 사용방법을 숙지시키고 1개월간 컴퓨터 작업을 하는 동안 실험용 안경을 착용하도록 권고했고 1개월 후 2차 설문조사를 실시하였다. 컴퓨터 작업 시 느끼는 전반적인 시기능 및 눈의 불편함과 관련된 시각적 문제점에 대한 항목의 평균 점수는 1차 설문에서 3.69±0.65였고, 2차 설문에서 4.50±0.91로 0.54±0.87 만큼 유의하게 증가하였다(t=-9.23, p=0.00). 컴퓨터 작업 시 느끼는 심리적인 위축 및 부담과 관련된 심리적 안녕에 대한 항목의 평균 점수는 1차 설문에서 3.04±0.65였고, 2차 설문에서 3.74±0.98로 0.70±0.76이 증가되었다(t=-6.83, p=0.00). 또한 나이, 가입도, 원용교정도수 및 컴퓨터 작업시간에 관계없이 중근용 누진 가입도 렌즈를 사용했을 때 컴퓨터 시력 증후군이 개선되는 것으로 나타났다. 따라서 노안교정이 필요한 사람의 컴퓨터 사용과 관련된 컴퓨터 시력 증후군에 대한 관리 방법으로 중근용 누진 가입도 렌즈를 사용하는 것이 유용할 것으로 사료된다.

It calls for positive consideration of RFID technologies applying to the operation of the optimum VMI system for decreasing safety inventory. Based on the above-said considerations, the present author judges that the introduction of RFID into the consumer goods distribution industry is one of the important issues to be settled in the future. Conclusively, this study proposes that, for the sake of the operation of VMI system, the aforesaid problems should be positively examined and efficient methods promptly developed, so as to reinforce the competitiveness of enterprises.

In order to apply job performance records to the master craftsman examination, which is an examination to screen the top-rated technician and task manager, the domestic industry has introduced job performance records to the written test of the master craftsman examination. Surveys on master craftsman's field capabilities and applicability are being conducted, and various qualification methods are being tested so as to give satisfaction to consumers in industrial fields. However, these methods have many problems in assessing task managers' qualifications. In order to solve these problems, this research intends to verify the appropriateness of introducing master craftsman's portfolios assessment and the suitability of application methods by conducting interviews and surveys. One big conglomerate and one mid-sized company that has more than 500 employees and covers from 주조(酒造:brewing) 또는 to providing various services to consumers were selected for this research.

In high-performance cold work applications, tool failure depends on the predominating loading conditions. Typical failure mechanisms are a combination of abrasive wear, adhesive wear, plastic deformation, cracking and edge crumbling. In this paper we demonstrate how the microstructure of tool steels can be positively influenced by modifying the alloying system and the production route to meet the demands of the different loading situations which occur during operation. The investigation was focused on ductility, fatigue strength and wear resistance. Theoretical considerations were confirmed by practical tests.

목적: 근로자, 산업재해근로자 및 직업훈련생, 장애인의 기능능력평가도구 및 작업단련 프로그램(work hardening)도구로 쓰이는 작업모의 평가도구 미국인의 작업수행을 기초로 개발된 발파작업표본평가 중의 하나인 발파작업표본평가 #2를 한국 정상인들의 수행 기초자료를 수집하고, 발파작업표본평가 매뉴얼에서 제공하는 직무 적합성과 작업율을 한국인에게 적용하여 직무적합성판정과 직업복귀 프로그램(작업단련프로그램)에서의 적용 가능성을 확인해 보고자 하였다. 방법: 신체적, 정신적 장애가 없는 20대 일반인 남자 30명, 여자 20명을 대상으로 발파작업표본평가 #2를 2회 실시했다. 수집된 자료를 발파작업표본평가 #2 에서 제공하는 직무에 대한 적합성(적합하지 않음A, 적합하지 않음 B, 적합함, 월등히 적합함)판정비율과 첫 번째 수행과 두 번째 수행에 있어 직무적합성 판정이 일치하는지를 확인하였다. 결과: 남자대상자의 경우 시도 1(첫 번째 수행시간 +2번째 수행시간)에서 월등히 적합함이 15명(50%), 적합함이 14명(47%), 적합하지 않음(A)이 1명(3%)로 대상자의 97%가 적합함 이상의 판정을 받았다. 여자대상자의 경우 시도 1(첫 번째 수행시간 +2번째 수행시간)에서 월등히 적합함이 3명(15%), 적합함이 14명(70%), 적합하지 않음(A)이 3명(15%)로 대상자의 85%가 적합함 이상의 판정을 받았다. 결론: 본 연구결과를 미루어 볼 때 발파작업표본평가 #2 매뉴얼에서 제공하는 자료를 바탕으로 산재근로자의 적합성 기준과 작업율을 근거로 한 직업단련 프로그램대상자 결정을 하는데 사용될 수 있을 것이며 발파를 포함한 이외의 작업표준 평가도구에 대한 특성과 사용방법을 잘 알고 적용할 수 있는 작업치료사가 직업복귀 프로그램의 팀원의 일부로 참여한다면 보다 과학적이고 체계적인 직업복귀 훈련 프로그램을 운영하는데 도움이 될 것이다. 또한 재해근로자의 기능수준을 파악하여 보다 객관적인 판정을 하는데 사용될 수 있을 것이라고 제안한다.

The purposes of this study were to assess th importance and performance of food suppliers and to explore the ways to improve the school foodservice purchasing management. The questionnaire regarding purchasing was composed of two parts. The part one consisted of questions on general characteristics of dieticians and school foodservice operations, and the part two was composed of questions on the importance & performance of food suppliers. Completed questionnaires were received from 286 dieticians of elementary school foodservice operations in Seoul. Statistical data analysis was completed using the SPSS/win for descriptive and t-test. In dieticians' demographic data, 36.6% were over 30 years old, 32.4% were 28~29 years of age and 31.0% were below 27years old. Most of the respondents(68.3%) had overall working experiences less than 58 months and almost half of them(56.3%) were married. The school foodservice operations which employed a chef were 50.3%. The food suppliers' attributes that were recognized by the dieticians with high value of mean importance scores were: food quality, maintenance of food quality, accuracy in filling orders, quality of delivery facilities, on time delivery and packaging. Average mean score for importance was 4.33('important') out of 5 and mean score for performance was 3.50('so-so') out of 5. By IPA techniques, the attributes that deserve higher attention were those that ranked high in importance and low in performance(Quadrant A). The coordinates in Quadrant A were geographical location of supplier, maintenance of food quality, provision of information on cost variation and salesman's knowledge.

This study aims to examine the influence of Islamic leadership and Islamic work culture on employee performance through work motivation and job satisfaction. This study was conducted at Universitas Islam Negeri (UIN) Walisongo Semarang, Indonesia, because so far, there is still very limited research on the relationships between Islamic leadership, work culture, and work motivation in educational personnel performance. The educational personnel performance is expected to increase at UIN Walisongo Semarang with continuous efforts to improve to survive and develop as much as possible. The population of this study was all educational personnel at UIN Walisongo Semarang, Indonesia. Of 186 people, only 127 people were involved in this study. The research method used was a survey method using primary data collected through questionnaires. This study’s analysis technique employed multiple linear regression. The results uncovered that, out of the eight hypotheses proposed, six hypotheses were accepted. Islamic leadership and Islamic work culture were found to have no direct effect on employee performance. Besides, work motivation and job satisfaction became essential factors mediating Islamic leadership and Islamic work culture on employee performance. Spiritual values in leadership inspire employees to build the organization’s vision and create job satisfaction, which in turn impacted employees’ performance.

This study aims to add insight into the effectiveness of e-training, e-leadership, work-life balance, and work motivation on millennial generation employees’ performance in today’s work life amid the outbreak of the COVID-19 pandemic that requires to work more online. Unlike previous generations, millennials are technology-literate, intent on succeeding quickly, give up easily, and seek instantaneous gratification. The population in this study are millennial generation employees at one of Honda motorcycle dealers in Jakarta, Indonesia. The number of samples collected was 200. The sampling technique used is the side probability method, with proportional random sampling technique. The research method used is an associative quantitative approach through survey methods and Structural Equation Modeling. Data were collected through questionnaires distributed to millennial generation employees, with results then processed through the Lisrel 8.5 program. The results of this study show, first, that e-training, e-leadership, and work-life balance have positive effect on work motivation. Second, e-training, e-leadership, work-life balance, and work motivation have positive effect on employees’ performance. The findings indicate that companies must pay attention to the factors of e-training, e-leadership, and work-life balance to keep employees motivated and to maintain optimal employee performance, especially during the COVID-19 pandemic through working online.

The study aims to examine the relationship between talent management and work engagement and its impact on nurses’ performance in Indonesia. This study is also intended to understand the role of work engagement in moderating talent management and employee performance. This present study applied a quantitative method using path analysis to investigate the relationship between variables and the primary role of work engagement. The participants of the study were nurses both in privates and public hospitals in Indonesia, with a total of 376 respondents. Closed questionnaires were processed in this study with a Likert scale with five choices ranging from 1 (strongly disagree) to 5 (strongly agree). The questionnaires were entirely collected over almost five months using Google form. The results of the study confirmed that the nurse performance, both at government and private hospitals, are categorized as good, while the work engagement and talent management are also categorized as high. The findings confirmed that talent management positively influences work involvement and employee performance. In addition, this study suggests that work engagement plays an essential role in moderating between variables and provides a confirmation of the important role of talent management and work engagement for nurses’ performance.

The purpose of this study is to determine the effect of work motivation and leadership on job satisfaction and its implications on employee performance. A total of 355 samples of Bukit Asam Coal Mining Company Ltd. in Indonesia were selected proportionally with random sampling. Data were obtained through questionnaires. Data analysis technique employed structural equation modeling (SEM) with AMOS 22. The results of the study show that leadership and work motivation have a positive and significant effect on job satisfaction. Leadership has a more considerable influence (0.263) than work motivation (0.171) toward employee job satisfaction. The influence of leadership towards job performance is 0.175. The influence of work motivation towards job performance is 0.166. Job satisfaction has the most dominant influence (0.363) towards employee performance. The direct effect of leadership on employee performance is 0.175 greater than the indirect influence of leadership on employee performance through employee job satisfaction, which is only 0.096. Likewise, the direct effect of work motivation towards employee performance is 0.166 greater than the indirect effect of work motivation towards employee performance through employee job satisfaction, which is only 0.062. Thus, job satisfaction does not mediate the effects of leadership and work motivation toward employee performance.

Previous studies have suggested that individuals need to invest in the accumulation of career competencies. To demonstrate how to acquire career competencies, a model consisting of the knowing why, knowing how, and knowing whom competencies was actively discussed in the previous studies. This study seeks to identify the relationships among these competencies based on three ways of knowing, and their effects on perceived work performance. Furthermore, this study tried to identify the importance of each of these competencies in predicting perceived individual performance in the business workplace environment. The findings showed that the knowing why, knowing how, and knowing whom competencies all have a statistically significant positive influence on perceived individual work performance. Also, the study results showed the relative importance of the three competencies for perceived work performance. Specifically, the study results showed that the effects of the knowing why and knowing whom competencies are greater than the effect of the knowing how competency. The theoretical and practical implications of the study results were provided, including empirical evidence of the validity of the career capital model, the appropriateness of the career competency model based on the three ways of knowing, and assignment of resources for the acquisition of career competencies.

The study aims to identify the role of transformational leadership toward work performance through intrinsic motivation in pharmaceutical field by a survey of 220 pharmacists in Vietnam. The pharmaceutical industry in Vietnam is experiencing rapid growth, accompanied by the need for a change in leadership for managers. The transformational leadership creates a proactive, positive attitude, passion, interest or an increase in intrinsic motivation of employees, thereby affecting work performance. This study performed reliable verification by Cronbach’s Alpha coefficient, then the factors are analyzed by EFA before conducting multivariate regression analysis. The results showed that the transformational leadership style includes such factors as: idealized influence (attributed and behavior), inspirational motivation, intellectual stimulation, individualized consideration have a positive impact on intrinsic motivation and thereby positively affecting work performance. It confirms that employees will have a higher intrinsic motivation level when working under transformational leadership from their leaders. It makes employees work more efficiently. According to the research results, the pharmacist has an intrinsic motivation to work hard on tasks that contribute to the group overall goal of. That requires managers to have a task assignment strategy to connect the goals of the members together as well as of the members to the group.

The purpose of this study is to identify elements of job crafting impacts on work engagement and individual work performance in Vietnamese commercial banks. The research data, collected from 226 bank officers, uses the quantitative research tools as: Cronbach's Alpha Analysis, Explanatory Factor Analysis, Confirmatory Factor Analysis as well as Structural Equation Modeling. The results of the hypothesis test show that only two hypotheses (H2, H3) are accepted: the impact of cognitive crafting on work engagement of bank officers (H2) and the impact of work engagement on individual work performance (H3). However, three remaining relationships (H1, H4, H5) are not accepted in the study: the impact of relational crafting on work engagement of bank officers (H1), the impact of relational crafting on individual work performance of bank officers (H4) and the impact of cognitive crafting on individual work performance of bank officers (H5). The study results indicate that cognition on job crafting leaves positive impacts on work engagement, leading to individual work performance enhancement. On the other hand, the relational crafting element implies contribution on neither collective nor individual working performances. Furthermore, no direct effect of cognition on job crafting to individual performance has been identified.

The study aims to investigate methods for companies to contribute to not only social and national developments, but also on the promotion of individuals and companies by re-examining the various phenomena that define companies. The study examines the relationship between subordinate factors of social responsibility activities and job performances as well as the role of CEOs in showing authentic leadership and meaningfulness of work. A total of 312 valid questionnaires were obtained, and hypotheses were tested using regression analysis, hierarchical regression analysis, and 3-way interactions. The results suggest that corporate social responsibility activities not only enhanced the performance of the members, but also confirmed the importance of the authentic leadership of the CEO. Additionally, the role of the members in the company also showed to play a very significant role in a company’s developments. The results also show that the CEO and members need to make efforts to increase ethics as well as gain more competitiveness and improve their reputation by promoting their sense of calling and feeling of compassion in the workplace. In other words, the members of the high-ranking book and the members of the relatively low position will have different degrees of information transfer and evaluation of the company policy may be different.