This study was conducted to investigate the effects of 6 Sigma on menu management, work commitment and quality in the culinary division of hotels and family restaurants. In addition, this study sought to identify the effects of menu management, work commitment and quality performance on customer satisfaction. Furthermore the relationship between menu management and culinary quality was evaluated here. The subjects evaluated in this study were employees of culinary division of hotels and family restaurants that implemented or were about to adopt the 6 Sigma program. A total of 385 questionnaires were analyzed using factor analysis, a reliability test, and covariance structural analysis. The results revealed that the 6 Sigma program influenced menu management, work commitment and culinary quality. Moreover, menu management, work commitment and culinary quality performance were found to impact customer satisfaction and culinary quality performance. Based on these findings, culinary divisions of hotels and family restaurants should incorporate the 6 Sigma program as soon as possible. To implement this program, faultless data for the 6 Sigma program should be collected using sufficient preparation procedures. After the data were collected, a task force team should be developed, experts should be cultivated and employees should be trained as necessary. Finally, the current level of product and services should be measured and reported to all employees in the culinary division and a challenge spirit should be brought with understanding for the reason for implementation of the 6 Sigma program. In implementing the 6 Sigma program, the leadership of the top manager and the head of the culinary division is very important.
The purpose of this paper is to examine the overall effectiveness of the English immersion program of a Korean University. In order to achieve the ultimate purpose of the current project, researchers describe the educational principles and curriculum in detail and provide an overall evaluation of the program. The three-week English immersion program in winter 2008 was designed to help students satisfy their graduation requirement and improve their general English proficiency such as listening, reading and writing abilities, by providing them with an immersion English program. To check if there is any improvement after the program, students' achievement was measured by TOEIC both before and after the program. Students' responses from questionnaires were used to identify their needs and satisfaction toward the program. On the basis of the extensive evaluation of the program, it was found that students' needs are more complicated and a re-setting of the program goal is mandatory to reflect students' varied needs and wants as a better program in the future.
This study investigates the problems and possibilities of introducing immersion in public elementary schools in Korea through the opinions of the elementary teachers, students, and parents. The participants of this study were 1,082 elementary school students, 484 elementary school teachers, and 731 parents. The data were collected through questionnaires. Through the analysis of data the followings were revealed. First, there were some misunderstandings and misconceptions about the definition and the meaning of immersion education, which seem to be strongly related to the negative attitudes toward the introduction of English immersion programs in Korea. Second, respondents, however, tended to be positive with the immersion program with about 10% higher agreement with its introduction than disagreement. Third, if they have opportunities to participate in an immersion program, the respondents tended to be a bit hesitative or reserved but mostly agreed to be involved with it as immersion teachers, students, and parents allowing their children, respectively with one to three years of preparation for it in terms of the English competence. Fourth, as for immersion teachers, they preferred co-teaching between Korean and English native teachers to individual teaching, and they also liked Korean immersion teachers more as immersion specialized teachers than as class teachers. Based on these findings several suggestions were made to implement English immersion programs in public elementary schools in Korea, particularly for teachers, schools, local governmental education offices interested in immersion education.
Healthcare organizations need mutual cooperation among various medical professionals in order to carry out the performance of their duties spite of having a strong job specialization and independence based on license. However, spite of the importance of l
목적 : 본 연구의 목적은 임상작업치료사들의 임파워먼트, 직무특성, 직무몰입 그리고 직무만족의 특성과 상호 관계성을 알아보기 위한 것이다.
연구방법 : 연구의 대상은 경력 1년 이상의 작업치료사 150명을 대상으로 하였다. 본 연구는 4개의 부분으로 총 60문항으로 구성된 설문지(대상자의 일반적 특성 13문항, 임파워먼트 12문항, 직무만족 20문항, 조직몰입 15문항)를 이용하여 수집된 임상 작업치료사의 특성별 임파워먼트의 차이, 그리고 임파워먼트와 직무만족, 조직몰입과의 상관관계를 분석하였다.
결과 : 작업치료사의 임파워먼트 정도는 59.24였고 임파워먼트 요소로서는 의미성이 가장 크게 나타났다. 임파워먼트의 차이는 성별, 교육수준, 근무형태, 총 근무경력에서 유의한 차이가 있었다(p<.05). 작업치료사의 직무만족도와 조직몰입은 임파워먼트와 양의 상관관계를 보여 임상작업치료사의 임파워먼트가 증가할수록 직무만족과 조직몰입은 커지는 것으로 나타났다(p<.05).
결론 : 본 연구의 결과는 임상 작업치료사의 임파워먼트가 직무만족 및 조직몰입과 관계되며, 이는 일부 개인적인 특성에 따라 달라질 수 있다는 것을 의미한다. 이러한 결과는 작업치료사의 직무 관련 스트레스와 만족도 뿐만 아니라 의료 서비스 향상 전략을 연구하는데 있어서의 기초자료로 도움이 될 것이다.
본 연구는 방송사 PD들의 업무몰입도 결정 요인을 방송사별, PD유형별로 구분하여 살펴본 것이다. 본 연구의 주요 결과는 다음과 같다. 첫째, 방송사별 PD 업무몰입도 결정 요인을 살펴보면 KBS와 MBC간에는 비교적 유사한 결과가 나타난 반면 SBS는 차이가 있는 것으로 나타났다. KBS와 MBC PD들의 경우에는 아낌없는 격려와 지원 등과 같은 집단응집도 요인이 업무몰입도를 결정하는 핵심 요인으로 나타난 반면 SBS PD들은 조직 통제 및 제작 문화 등과 같은 조직 구성원들의 가치 요인들이 업무몰입도를 결정하는 요인으로 나타났다. 둘째, PD유형별로 업무몰입도 결정 요인을 살펴본 결과 예능 PD들의 경우에는 팀워크가 가장 중요한 요인으로 나타났으며 교양 PD들은 구성원들 간의 신뢰도가 업무몰입도를 결정하는 유의미한 요인으로 나타났다. 반면 예능 PD와 교양 PD 모두 조직 통제 요인이 부적인 방향으로 업무몰입도에 영향을 끼치는 것으로 나타났다. 특이하게 드라마 PD들의 경우 방송의 사회적 역할이나 구성원 간의 유대감 등은 부적 방향으로 업무몰입도에 영향을 끼치는 것으로 나타났다.
The purpose of this study was to variety of services criteria as Serqul in service quality on customer commitment the customer to take a look at the impact of the activities associated with customer loyalty Today, consumer needs are diversified, continually changing and differentiated. Under the market conditions of unlimited competition to satisfy those needs, businesses focus on relationship-building with customers, as well as on quality of Services. As a result, in this era of consumer-centered marketing, customer commitment is surfacing as a competitive edge that a company can benefit from for a long time.
The purpose of this study verifies: the relationships between trust in supervisor and innovative behavior, and mediator effect of the organizational commitment(affective commitment, continuance commitment). In order to verify the relationships and mediator effect, data obtained from 140 employees working in business office in Ulsan Metropolitan City and they were analyzed by using SPSS 12.0. The findings are as follows: First, the relationship between trust in supervisor and the organizational commitment(affective commitment, continuance commitment) is positively related. Second, there was also a positive correlation between affective commitment and innovative behavior. Finally, affective commitment played as a partial mediator on the relationship between trust in supervisor and innovative behavior. However, there was no empirical evidence for the mediating effect of continuance commitment on the relationship between trust in supervisor and innovative behavior. Based on these findings, the implications and the limitations of the study were presented including some directions for future studies.
This study analyzed the main effect on organizational commitment of organizational justice factors and the moderating effects of appraisal instrumentality on the relationship of three justice factors(distributive justice, procedural justice, and interacti
The purposes of this study identify how attributes of the website impact on consumer attitude toward the website. For this purpose, the study tested covariance structural model which set relationships among independent variables (interactivity and shopping value), meditated variable (relationship commitment), and dependent variables(attitude toward website). The data were collected from a sample of 239 internet shopper of college female students. The covariance structural model and research hypothesis analyzed by using SPSS 16.0 and AMOS 5.0 program. The results are as follows: First, the structural model is accepted significantly. Second, interactivity and shopping value of website have a positive influence on relationship commitment. Third, interactivity, shopping value of website, and relationship commitment have a positive impact on attitude toward the website. Forth, even if shopping value has not a positive influence on attitude toward the website, it was found to have a significant effect on attitude toward the website through the relationship commitment.
최근 정보화 · 세계화의 급진전으로 기술적 역량이 강조되면서 경쟁은 격화 되고 이로 인해 조직구성원들의 감성은 메말라 가고 있다. 조직의 목표를 보다 효율적으로 달성하기 위해서는 상생할 수 있는 환경과 여건을 조성하고 따스한 가슴을 자극하는 감성엔진과 감성역량을 배양할 필요성이 제기되고 있다. 본 연구는 감성리더십과 조직감성 그리고 조직구성원의 몰입적인 태도간의 인과관계를 구명하는데 연구의 주안점을 두었다. 감성리더십을 측정하기 위한 변인은 자기인식능력
본 연구의 목적은 정보통신윤리의 영어 몰입수업에 대한 효과, 학습자의 반응 분석, 영어 몰입수엽의 문제점을 찾아 그 대응책을 모색하는 것이다. 연구는질적인 연구의 한 방법인 사례연구법에 의해 실시되었다. 데이터 수집은 연구자의 자기 평가와 학생들의 수엽 만족도 조사표의 응답 결과 그리고 태국 AIV 활동에서 함께 활동하였던 2 명의 교사들 평가를 반영하였다. 수업만족도 조사표로IACE 에서 개발하였으며, 선다형 10문항, 개방형 1 문항으로 작성되었다초등학교 5-6 학년 학생 20 명을 대상으로 시범수업으로 정보통신윤리의 영어몰입수엽 후 학생들의 수엽만족도 조사표에서 영어 몰입수엽은 효과가 있으며 학생들의 반응도 매우 긍정적이었다. 드러난 문제점으로 교사의 학생들 수준에 맞는 의사소통 능력의 부족, 고차원적인 사고 유도의 부족, 수업 중 학생들이 협력할 기회의 제공이 부족, 학생들의 의견 청취와 학생 중심의 수업 부족 등이었다.연구의 결론은 첫째, 정보통신윤리의 영어 몰입수업은 효과가 있었다. 둘째, 학생들의 반응은 매우 긍정적으로 나타났다. 셋째 정보통신윤리의 영어몰입수업에서교사의 철저한 수업계획과 자기 점검이 필요하다는 것이다.
In today's business environment faced in very quick change, Human Resource Management play a key role in sustaining corporate competitive advantage and boosting organizational competency. Based on a former study, the purpose of this study is to find how individual Human Resource Management practice effects business performance and labor relations. Business performance is a positive influence on employee royalty and devotion. Also it is more influenced statistically significant impact on industrial relation of corporate. As a result of this study, we can find the significant influence from Human Resource Management practice and industrial relation.
모션 정보를 포함한 비디오 영상으로 인해 컴퓨터 비젼 분야에서 비디오의 활용은 중요한 연구 분야가 되었다. 또한 실시간에서 사람 모션의 인식과 분석에 대한 관심의 증가하고 있다. 인간 모션 분석의 첫 단계는 비디오에서 움직이는 대상을 추출하는 것이다. 배경차를 이용한 방법은 가장 완전한 특징 데이터를 제공하지만, 조명과 외부 요인 때문에 환경 때문에 동적 장면 변화에 매우 민감하다. 이 연구에서는 적응적인 배경 조정을 사용하여 움직임 없는 배경 비디오에서 전경을 분할하고 검출하기 위한 효율적인 방법을 제안한다. 배경 조정 영상과 모션 영상간의 배경 차이 방법에 의해 배경으로부터 전경을 결정한다. 마지막으로, 비디오에서부터 분할된 사람의 모션을 기반으로 몰입형 2D게임을 개발한다.