목적: 본 연구는 국내 초고령자를 대상으로 삶의 만족도 및 우울과 라이프스타일신( 체활동, 식습관, 참여빈도, 참여다양성) 간의 상관관계를 확인하고, 삶의 만족도와 우울에 영향을 미치는 라이프스타일 요인을 분석 및 확인하고자 하였다. 연구방법: 본 연구의 독립변수는 라이프스타일 요인으로 신체활동, 규칙적 식습관, 참여빈도, 참여다양성이었으 며, 종속변인은 삶의 만족도와 우울이었다. 분석을 위해 SPSS를 이용해 상관관계분석 및 다중회귀분석을 실시하였다. 결과: 다중회귀분석을 통해 삶의 만족도에 영향을 미치는 요인으로는 참여빈도(t = 6.262, p < 0.001)와 규칙적 식습관(t = 4.627, p < 0.001)이 통계적 유의성을 가지는 것으로 확인되었으며, 우울에 영향을 미치는 요인으로는 참여빈도(t = 6.540, p < 0.001)와 규칙적 식습관(t = 4.061, p < 0.001)이 통계적 유의성을 가지는 것으로 확인되었다. 결론: 본 연구를 통하여 국내 초고령자의 삶의 만족도와 우울에 영향을 주는 라이프스타일 요인을 확인하였다. 따라서 본 연구 결과를 토대로 초고령자의 삶의 만족도와 우울 개선을 위해서는 라이프스타일을 기반으로 하는 다면적 중재 프로그램이 필요하다.

목적 : 본 연구는 소셜네트워크서비스(Social Network Service; SNS) 이용 여부에 따른 장애인의 장애수용, 우울, 자아 존중감과 삶의 만족도를 비교하고 SNS를 이용하는 장애인의 삶의 만족도에 장애수용, 자아존중감, 우울, SNS 활용도가 어떠한 영향을 미치고 있는지 알아보고자 한다. 연구방법 : 본 연구는 한국장애인개발원의 장애인삶 3차 패널조사(2020년)를 활용하였다. SNS 이용 여부에 따른 장애인 의 장애수용, 우울, 자아존중감, 삶의 만족도를 비교하기 위해서 독립표본 t-검정을 실시하였다. SNS를 이용하는 장애 인의 삶의 만족도와 장애수용, 우울, 자아존중감, SNS 활용도의 상관관계를 분석하기 위해서 피어슨 상관분석을 실시하 였다. SNS를 이용하는 장애인의 삶의 만족도에 영향을 주는 요인을 분석하기 위해서 다중회귀분석을 실시하였다. 결과 : SNS를 이용하는 장애인이 이용하지 않은 장애인보다 장애수용, 자아존중감, 삶의 만족도는 높고 우울은 낮은 것 으로 나타났으며, SNS를 이용하는 장애인의 삶의 만족도는 장애수용, 우울, 자아존중감, SNS 활용도, 삶의 만족도와 상 관관계를 보였다. 또한, SNS를 이용하는 장애인의 삶의 만족도에 영향을 주는 요인으로는 성별, 우울, 자아존중감, SNS 활용도로 나타났다. 결론 : SNS는 장애인의 삶의 만족도에 긍정적인 영향을 미치는 것을 확인하였다. 따라서, 장애인의 삶의 만족도를 높이 기 위해 SNS의 접근성과 활용성을 높일 수 있는 중재 전략과 보조기기의 개발이 필요할 것으로 보인다.

This study is to identify the maintenance service quality of eco-friendly cars, which are rapidly increasing recently. Research is conducted by synthesizing research from the perspectives of internal employees and external customers by using the service profit chain model. Specifically, it is to study the overall structural relationship between internal customer satisfaction, physical quality, interaction quality, outcome quality, external customer satisfaction and long-term orientation. For the study, 202 questionnaires were collected from internal employees and 204 questionnaires from external customers. The results of testing the research hypotheses targeting the internal employee group are as follows. As a result of testing hypothesis 1, internal customer satisfaction has a significant positive (+) effect on physical quality and interaction quality. As a result of testing hypothesis 2, the service quality of eco-friendly car maintenance has a significant positive (+) effect on each other. As a result of testing hypothesis 3, physical quality and outcome quality have a significant positive (+) effect on external customer satisfaction. The results of testing the research hypotheses targeting an external customer group are as follows. As a result of testing hypothesis 2, in the relationship between eco-friendly car maintenance service quality, physical quality has a significant positive (+) effect on interaction quality, and interaction quality has a significant positive (+) effect on outcome quality. As a result of testing hypothesis 3, interaction quality and outcome quality have a significant positive (+) effect on external customer satisfaction. As a result of testing Hypothesis 4, external customer satisfaction has a significant positive (+) effect only on intention to reuse. Finally, as a result of examining the difference in perception between the internal employee group and the external customer group in eco-friendly car maintenance service quality and external customer satisfaction, it was verified that there was a significant difference only in outcome quality and external customer satisfaction.

본 연구는 경기도 베이비붐세대와 에코세대의 세대별 주거만족도 영향요인을 분석함으로써, 경기도 세 대별 주거만족도 향상을 위한 정책적 함의를 제시하는 것이 목적이다. 이를 위해서 ‘2020 경기도민 삶의 질 조사’ 자료를 활용하여 이분형 로짓분석을 적용한 실증분석을 진행하였다. 분석결과, 베이비붐세대(고령 세대)가 에코세대(청년세대)보다 주거만족도가 높았으며, 베이비붐세대의 경우 경기북부지역보다 경기남부 지역에서 주거만족도(공간적 분포)가 높았다. 청년세대인 에코세대는 전·월세에 거주하는 경우 주거만족도 가 베이비붐세대보다 높았고, 고령세대인 베이비붐세대는 1인가구일수록 주거만족도가 높았다. 이런 결과 를 봤을 때, 베이비붐세대와 에코세대의 세대별 주거만족도 향상을 위한 정책적 함의는 다음과 같다. 첫째, 베이비붐세대의 경우 1인가구(소형주택) 중심의 주택공급 전략이 필요하다. 둘째, 베이비붐세대의 주거안정 을 위해서는 주택공급의 다양화가 필요하다. 셋째, 에코세대의 주거안정을 위해서는 임대주택 중심의 주택 공급이 필요하다. 넷째, 에코세대를 타깃으로 한 주거비지원과 금융지원이 필요하다. 마지막으로, 에코세대 의 주거만족도 향상을 위해서는 지역별 차별화 전략이 필요하다. 본 연구는 세대별 주택정책 수립을 통해 경기도민의 주거복지를 향상시키는 데 기초자료로 활용될 것으로 기대된다.

목적 : 본 연구는 신체장애인을 대상으로 이동 보조기기 사용에 대한 심리적 요인과 환경적 요인이 삶의 만족도에 어떠한 영향을 주는지 분석하고자 한다. 연구방법 : 본 연구는 한국장애인개발원의 장애인삶 패널조사 데이터(2019)를 활용하여 이동 보조기기 이용하는 신체장애 인의 심리적 요인인 장애수용, 우울, 자아존중감과 환경적 요인인 활동제한, 주거환경, 일상생활의 의존성이 삶의 만족도 에 미치는 영향요인을 파악하기 위한 이차자료분석 연구이다. 신체장애인에 대한 일반적 특성은 기술통계와 교차분석을 하였고, 신체장애인의 이동 보조기기 이용 여부에 따른 집단 간의 비교를 위해서 독립표본 t-검정하였다. 신체장애인의 삶의 만족도와 장애수용, 우울, 자아존중감, 활동제한, 주거환경, 일상생활의 의존성 간의 상관관계를 분석하기 위해서 피 어슨 상관분석을 실시하였다. 이동 보조기기를 이용하는 신체장애인의 삶의 만족도에 영향을 주는 요인을 분석하기 위해 서 다중회귀분석을 실시하였다. 또한 현재 사용하고 있는 이동 보조기기의 만족도에 대한 백분율은 그래프로 제시하였다. 결과 :이동 보조기기 사용 여부에 따른 두 집단의 비교에서 심리적 요인, 환경적 요인, 삶의 만족도에서 유의한 차이를 확인하였다. 신체장애인의 삶의 만족도는 장애수용, 자아존중감, 주거환경과 양의 상관관계를 보였으며(p<.01), 우울, 활 동제한, 일상생활의 의존성과 음의 상관관계를 보였다(p<.01). 이동 보조기기를 이용하는 신체장애인의 삶의 만족도에 영 향을 주는 요인은 나이(ß=-.122, p<.001), 장애수용(ß=.263, p<.001), 우울(ß=-.288, p<.001), 활동제한(ß=-.181, p<.001), 주거환경(ß=.102, p<.01)으로 분석되었다. 결론 : 이동 보조기기를 이용하는 신체장애인의 삶의 만족도를 높이기 위해서는 기능에 맞는 이동 보조기기를 선택하고 이에 적응하기 위한 재활프로그램이 활용되어야 할 것이며, 정책적인 지원이 필요할 것이다.

이 연구의 목적은 머신러닝 분석방법을 활용하여 대학생의 소속 학과 만족도에 영향을 미치는 주요 요 인을 분석하여 대학생의 진로지도와 중도탈락 예방 관련 정책 및 제도 수립을 위한 기초 연구 자료를 제 공하기 위함이다. 이를 위해 한국교육고용패널 􎟯(KEEP 􎟯)자료의 4년제 대학 진학생 1,298명을 연구대 상으로 머신러닝 분석방법인 로지스틱 회귀분석과 랜덤포레스트 방법을 통하여 분석을 진행하였다. 주요 분석 결과는 다음과 같다. 첫째, 대학 입학년도에는 대학 생활 관련 변수 이외에도 고등학교 재학 시기 및 고등학교 졸업 후 진로 계획과 관련한 설명변수들이 중요도 상위 10개 항목 중 상당수를 차지하였으며, 입학년도와 졸업년도를 제외한 기간에는 전공 학습과 진로활동에 대한 변수들이, 졸업년도에는 취업준비 및 교육훈련 경험 등이 로지스틱 회귀분석과 랜덤포레스트 분석 결과에서 공통적으로 높은 중요도를 기록하였다. 둘째, 두 분석방 법에 따른 학년별 중요도 상위 10개 변수의 일치도는 63.3%로 나타났다. 셋째, 로지스틱 회귀분석과 달리 랜덤포레스트 분석에서는 설문의 응답자가 다수의 척도를 사용하여 응답한 설명변수들이 중요도 상위 10 개 설명변수에 포함된 경우가 상대적으로 많았다. 이 연구는 교육패널 자료를 단일 분석방법이 아닌 두 가지 머신러닝 방법을 사용하여 공통 요소를 도출하고, 결과의 비교를 시도했다는 점에 의의가 있다.

Purpose: This study aimed to understand the effect of extra-corporeal membrane oxygenation (ECMO) preparation education implemented with smart glasses in augmented reality on the performance ability, performance confidence, and educational satisfaction of clinical nurses. Method: The participants were clinical nurses at B hospital—27 in the experimental group and 25 in the control group. The measurement tools were performance ability (24 items), performance confidence (11 items), and educational satisfaction (9 items). The experimental group intervention used augmented reality with smart glasses, and the control group used video resources. The collected data were analyzed by t-test, x2-test, and ANCOVA using the SPSS Statistics for Windows, version 25.0. Results: The performance was significantly higher in the experimental group than in the control group (F = 104.83, p < .001). Performance confidence was considerably higher in the experimental group than in the control group (F = 2.09, p = .041). Finally, educational satisfaction was significantly higher in the experimental group than in the control group (F = 4.52, p < .001). Conclusion: It was confirmed that ECMO education implementing augmented reality with smart glasses is an effective method for improving performance ability, performance confidence, and educational satisfaction among clinical nurses.

The purpose of this study was to compare and analyze the importance and satisfaction of consumer selective attributes by home meal replacement (HMR) types using local ingredients. This study was conducted from December 4 to December 8, 2020. A total of 380 responses organized according to preferred types of HMR (100 for Ready to Eat (RTE), 92 for Ready to Heat (RTH), 88 for Ready to Cook (RTC), 100 for Ready to Prepared (RTP) were used for the final analysis. Statistical analysis was conducted by descriptive analysis, paired t-test, and importance-satisfaction analysis by HMR type. Findings of this study showed significant differences in consumer selective attributes by HMR type. RTE and RTC need to improve quality while RTH needs to improve quality and packaging. Notable selective attributes were quality, packaging, and information. They were located in different quadrants of each HMR type. All other attributes appeared in the same quadrant. Further research is needed to determine differences in quality, packaging, and information for each HMR type. Results of this study provide basic data for developing products and marketing strategies for each type of HMR products using local ingredients.

The purpose of this study is to identify the relationship between experience marketing using makeup services and theme park users’ satisfaction, loyalty, and revisit intention. This is because it can identify the usefulness of makeup services and provide implications for effective field marketing strategies. In order to achieve the purpose, 668 users of the theme park were surveyed after convenience screening as research participants. The main theme was the makeup service for visitors to Lotte world, Everland, and Hapcheon Ghost theme park. this study reviewed previous studies and applied them to the makeup service. Based on this, the research model and the hypothesis were established, and as part of the empirical research, the hypothesis was verified through analysis methods such as frequency analysis, reliability verification, factor analysis, and structural equation modeling. The summary of the research results based on empirical analysis is as follows. First, as a result of analyzing experience marketing using makeup services has a positive impact on the satisfaction of customers using theme parks. Second, experience marketing using makeup services has a positive effect on customer loyalty. Third, experience marketing using makeup services has a positive effect on intention to return. Fourth, satisfaction and loyalty were found to affect the intention to return. Based on this research, we hope that the makeup service as experiential marketing can be effectively applied in various fields, and that the research can be used as basic data to make the makeup service into the representative cultural contents marketing.

바둑은 적어도 2,500년 이상의 역사를 지녔고 그동안 인간 고유의 게임 영역으로 여겨왔으나, 2016년 컴퓨터 바둑인 알파고에 의해 제압된 마지막 보드게임이 되었다. 바둑에서의 사활문제는 컴퓨터 바둑을 구축 시 반 드시 해결해야 되는 기본 문제 영역이 된다. 연역적 추론은 이미 알고 있는 판단을 근거로 새로운 사실을 추 론하는 논리학의 용어이다. 본 논문에서는 연역적 추론을 위해 제약 충족 방법을 활용하여 사활문제와 직결 되는 3궁, 4궁, 5궁, 6궁의 원형 안형을 표현하는 4-튜플의 형식을 찾고자 했다. 이후 생성된 4-튜플의 형식 을 갖고 점 패턴 매칭을 활용하여 각 궁도의 원형 안형의 갯수를 파악하고자 했다. 실험 결과에 따른 4-튜플 형식의 갯수는 3궁 1개, 4궁 3개, 5궁 4개, 6궁 8개가 있음을 알 수 있었다. 또한 각 궁도의 원형 안형의 갯 수는 3궁 2개, 4궁 5개, 5궁 12개, 6궁 35개가 존재함을 찾아냈다. 마지막으로 컴퓨터 바둑에서의 사활문제 해결을 위해 원형 안형들을 4-튜플 형식의 변형인 5-튜플 형식으로도 제시하였다.

Purpose: This study was conducted to confirm the effects of self-directed practice using augmented reality simulation on nursing students' confidence in nursing skills, ability to apply them, and satisfaction with self-study. Method: This was a quasi-experimental study with a non-synchronized pretest/posttest nonequivalent control group design. The study participants were 58 second-grade nursing students (29 in the experimental group and 29 in the control group) from Y city. The questionnaire was used to evaluate the confidence in nursing skills (16 questions), performance ability (23 questions), and satisfaction with self-practice (17 questions). The experimental group intervention was an autonomous practice using augmented reality simulation, and the control intervention was an autonomous practice using video-based interventions. The collected data were analyzed by t-test, x2-test, and ANCOVA (Analysis of Covariance) using the SPSS 25.0 program. Results: The experimental group outperformed the control group in terms of nursing skill confidence (F=25.79, p<.001), nursing skill performance ability (F=67.10, p<.001), and self-study satisfaction (F=14.10, p=.001). Conclusion: Self-directed practice using augmented reality simulation was confirmed to be an effective method to increase confidence, ability and practice satisfaction in nursing skills.

The purpose of this study was to measure the job aspiration and examine the relationship between that and job satisfaction for wage-earners using the fourth Korean Working Conditions Survey(KWCS). We use the stochastic frontier model for measuring the job aspiration and testing its effect on the job satisfaction. Fstochastic frontier model is introduced to explain that each company potentially produces less than it might due to a degree of job aspiration, measured by decomposing the residuals. In this model framework, it can be regard that the upper bound of the job satisfaction is the ideal frontier, and the bias between the ideal condition and the reality is the job aspiration. If this concept is applicable to the job aspiration, we can measure this bias and investigate a relationship with the job satisfaction. We find that there exists the job aspiration, and it is significantly negatively correlated with the job satisfaction. This result supports that if job aspiration increases, job satisfaction level decreases.

PURPOSES: This study identifies the policy changes in road infrastructure over the last 30 years, and rates user satisfaction using opinion mining techniques. METHODS: First, we collected a text data set of the keyword 'road transport services' from media articles published between January 1, 1990 and June 10, 2019 that were managed by the Korea Press Foundation. Next word frequencies were analyzed to extract keywords relating to important policy issues. Moreover, to ensure changes in user satisfaction level with the road infrastructure, sentimental analysis was used. RESULTS : The results indicate that policy issues changed significantly every 5 years. Public opinion on newly introduced advanced technology in road transportation was generally positive, and user satisfaction gradually increased with time. CONCLUSIONS: Prior to the implementation of new technologies in road transport services, public opinion must be surveyed to ensure that the mobility policies are convenient and satisfactory.

The environmental changes in the Korean cosmetic medical service industry in the 21st century are forming intense competition among medical institutions due to the quantitative expansion of its market. For stable growth of the cosmetic medical service industry, continuous quality improvement is necessary based on empirical research on the quality of cosmetic medical services rather than external expansion. The purpose of this study is to classify the quality attributes of cosmetic medical service using Kano model and to derive the degree of satisfaction and dissatisfaction of each quality attributes through Customer Satisfaction Coefficient (CSC). Through this, the study identified strategic priorities and suggested specific step-by-step approaches and quality improvement priorities that can increase customer satisfaction using the Potential Customer Satisfaction Improvement Index (PCSI Index). Based on SERVPERF, this study used measurement tools consisting of five dimensions : tangibles, reliability, responsiveness, assurance, and empathy. In addition, it was used of measurement items reconstructed into positive, negative, and satisfaction questions for Kano model analysis, CSC analysis, and PCSI Index analysis. A total of 300 medical consumers who experienced cosmetic medical services for the past one year in medical institutions such as plastic surgery and dermatology were collected with convenient sampling. As a result, urgent items for improving the quality of service using the PCSI Index, ‘Consideration for customer benefits’ in empathy category was followed by ‘Immediate help’ and ‘Sincere response’ in responsiveness category, and ‘Understanding customer needs’ in empathy category, respectively. That is, it is required to improve human service quality attributes such as empathy and responsiveness rather than physical service quality attributes. This study contributes practically in that it provides specific and discriminatory approaches to improve customer satisfaction on cosmetic medical service quality and suggests improvement priorities.

목적 : 전면진입착석 화장실을 구현하고 실제 사용자에게 적용한 후 평가해봄으로써 휠체어 사용자들에게 신체적인 부담이 적으며 사용상 만족도가 높은 화장실로서의 적용 가능성을 타진해 보는 것이 본 연구의 목적이다. 연구방법 : 휠체어 사용자 40명에게 일반적 특성과 현재 사용하고 있는 휠체어에 관한 정보에 대한 설문조사를 실시한 후 기존에 사용하고 있는 화장실과 전면진입착석 화장실에서 화장실 용무를 시연하는 과제를 수행하도록 하였다. Rapid Entire Body Assessment(REBA)를 적용한 근골격계질환 위험성 평가, Quebec Evaluation of Satisfaction with assistive Technology 2.0(QUEST 2.0)을 활용한 사용자 만족도 조사, 사용 후 주관적 의견을 평가하였다. 결과 : REBA 평가 결과 기존의 화장실을 이용했을 때 점수(6.53±1.15)와 전면진입착석 화장실을 이용한 후 점수(3.18±.38)는 통계학적으로 유의한 차이(z=-5.930, p<.001)를 보였다. 사용자 만족도 조사 결과 내구성(4.48±.62)이 가장 좋은 점수로 평가되었고 안전성(4.38±.63), 필요성(4.33±.73), 범용성(4.3±.61) 순서로 점수가 높았고 크기 적절성(3.93±.67)이 가장 낮은 점수를 받았다. 사용 후 주관적 의견 조사에서 ‘몸을 회전하지 않아도 되니 편하다(30.8%)’가 가장 많았다. 결론 : 본 연구결과 전면진입착석 화장실이 근골격계질환의 위험성을 낮출 수 있다는 가능성과 사용자들의 만족도가 높다는 것을 확인하였다. 본 연구를 통해 작업치료사가 환경수정 중재 방법을 고려할 경우 응용할 수 있는 참고자료로 활용하길 바라며 추후 연구에서 개인적 화장실 뿐만아니라 공공화장실에서도 활용할 수 있는 작업치료학의 발전에 기초자료로 활용되길 기대한다.

This study is intended to investigate that it is possible to analyze the public awareness and satisfaction of the weather forecast service provided by the Korea Meteorological Administration (KMA) through social media data as a way to overcome limitations of the questionnaire-based survey in the previous research. Sentiment analysis and association rule mining were used for Twitter data containing opinions about the weather forecast service. As a result of sentiment analysis, the frequency of negative opinions was very high, about 75%, relative to positive opinions because of the nature of public services. The detailed analysis shows that a large portion of users are dissatisfied with precipitation forecast and that it is needed to analyze the two kinds of error types of the precipitation forecast, namely, ‘False alarm’ and ‘Miss’ in more detail. Therefore, association rule mining was performed on negative tweets for each of these error types. As a result, it was found that a considerable number of complaints occurred when preventive actions were useless because the forecast predicting rain had a ‘False alarm’ error. In addition, this study found that people’s dissatisfaction increased when they experienced inconveniences due to either unpredictable high winds and heavy rains in summer or severe cold in winter, which were missed by weather forecast. This study suggests that the analysis of social media data can provide detailed information about forecast users’ opinion in almost real time, which is impossible through survey or interview.

The study purpose was to investigate the jacket-fit satisfaction level of men in their 20s and 30s, using body-scanning data and a questionnaire. Thirty-five men were scanned using a 3D body scanner. The participants were divided into three groups (Small, Medium, and Large) based on their chest-circumference measurement. Their levels of satisfaction with the fit of their tailored jacket were compared by group. Chest, waist, and hip circumferences increased substantially as group size increased. The M-group was mostly satisfied with all body-site views. The S-group was especially dissatisfied with height, back width, waist circumference, and upper-arm circumference. The L-group was especially dissatisfied with waist circumference and hip circumference. The majority of the participants preferred the jacket closely fitted to their body. More than half of the participants thought finding a jacket of suitable size was difficult. When purchasing ready-to-wear jackets, the S-group and the M-group considered shoulder width important, while the L-group considered chest circumference the most important area. When evaluating the fit of ready-to-wear jackets, the L-group evaluated chest circumference, back width, and waist circumference as poor fits. The M-group evaluated sleeve length and shoulder width as poor fits, and the S-group agreed with respect to sleeve length. Body-satisfaction levels and matching jacket-satisfaction levels differed by body-size group, as did areas that need improvement. The conclusion is that size-group analysis using 3D body scanning can be utilized effectively for jacket-fit analysis. The findings of the current study can be applied to improving jacket fit among young male consumers.

The two-way quality theory has been widely used as a method for classifying quality attributes for several decades. In particular, the Kano model that classifies attributes into not just conventional one-dimensional but must-be and attractive has gained popularity due to its applicability and ease of use. However, the wordings of the five alternatives in the Kano's questionnaire has been criticised for unclear meanings. This study proposes a new two-way model to classify attributes using 5-point Likert scale alternatives. For this, the current paper investigated a case of TV sets to examine how the proposed model works in comparison with the Kano model. The application results of the proposed model are different from the original one. The two-way model classifies quality attributes in more detail such as the “one-dimensional with an attractive tendency” attribute, which has a greater influence on satisfaction than dissatisfaction, the opposite “one-dimensional with a must-be tendency” attribute, and “highly one-dimensional” and “less one-dimensional” attributes. In this study, a potential satisfaction coefficient (PSC), a potential dissatisfaction coefficient (PDC), and an average potential coefficient (APC) to manage quality attributes are proposed and discussed for their utilization.