This study aimed to redefine the concept of fishing village tourism. In addition, it aimed to carry out detailed analyses of the influences of authenticity and non-authenticity of fishing village experience on tourist’s satisfaction as well as the influences of tourist’s experience on their satisfaction. The study evaluated responses of people who visited research target fishing villages in the East sea area(Hwasung-si Baegmi-ri) which had been rated as successful case. The evaluation was performed to analyze how tourist satisfaction would be influenced by the authenticity of the fishing village experience program based on the authenticity theory(Wang, 1999) and the experience realms theory(Pine & Gilmore, 1999). This study tried to find out realistic factors of the experience realms theory through field investigation, conducting interviews, and holding discussions. From these, the cause-and-effect structure of authenticity, tourism experience and satisfaction could be identified. The results of hypothesis tests are as follows; With respect to the relationship between authenticity and satisfaction in hypothesis I, authenticity did not have a statistically significant effect on satisfaction, while non-authenticity had a significant influence. As a result, the research hypothesis I that authenticity influences satisfaction was partially supported. Regarding hypothesis Ⅱ of the link between authenticity and tourism experience, a significant effect of authenticity was found in education experience, entertainment experience for Baegmi-ri village. The effect of non-authenticity was significant on deviation experience. Consequently, hypothesis Ⅱ was also partly supported. The relationship between tourism experience and satisfaction in hypothesis Ⅲ was significant in education, entertainment, and deviation experiences which lends support to hypothesis Ⅲ to some extent.
본 연구는 관광지 시설물에 대한 방문객의 공간인지도 분석을 통해 방문객의 공간인지도 향상을 위한 시설물 계획 및 관리적 측면의 개선방안과 시사점을 제시하는데 목적이 있다. 연구의 목적달성을 위해 방문객의 시설물에 대한 공간인지도와 시설물 특성 및 방문객 특성 등의 공간인지도 영향요소에 대한 연구모형을 설정하였으며, 이를 토대로 남이섬 관광지 방문객을 대상으로 실증분석을 수행하였다. 분석결과, 시설물 유형, 입지 등의 시설물 특성과 성별, 연령, 안내지도 사용 등의 방문객 특성이 방문객의 공간인지도와 통계적으로 유의한 것으로 나타났다. 또한 남이섬의 경우에는 식 음료시설에 대한 매력성, 상징성 강화 등의 재정비가 요구되며, 종반부 시설물에 대한 정보제공 시설의 추가설치 및 재배치가 필요한 것으로 분석되었다. 본 연구의 결과는 관광지 시설물의 효율적인 계획과 관리를 위해 시설물 및 방문객 특성 등의 공간인지도 영향요소에 대한 면밀한 분석과 반영의 필요성을 시사한다. 특히, 방문객의 공간인지도는 관광지의 공간적 성격과도 연관성이 있으며, 여성의 공간인지도 향상을 위해 시설물의 독특성이 중요한 요소로 작용하고 있는 것으로 분석되었다. 또한, 본 연구의 결과는 관광지 시설물의 계획과 관리에 있어 관광지 정보제공 기능이 관광지의 공간구조의 복잡성과 관계없이 방문객의 공간인지도 향상을 위해 중요한 요소임을 시사하고 있다.
본 연구는 축제만족도 및 이용행태를 분석함으로써 향후 허브축제의 계획 및 프로그램 구상을 위한 기초자료를 제공하기 위하여 2010년 허브축제 방문객을 대상으로 진행되었다.2010년 남원허브축제는 운봉읍 용산리 일원에서 개최되었으며 허브홍보, 판매, 전시관 및 체험프로그램이 운영되었으며인근의 경관농업지구와 연계하여 다양한 볼거리를 제공하였다.지인을 통한 홍보효과가 높게 나타났으며 연령별로 축제개최 인지방법이 달랐다. 방문객의 절반가량이 축제를 목적으로방문하였으며 바래봉 철쭉 감상을 목적으로 방문한 경우도 상당한 비율을 차지하였다.방문객은 축제 전반에 대하여 보통보다 약간 높은 만족도로 평가하였다. 행사내용, 서비스, 안내팜플렛, 볼거리,체험거리, 안내시설을 독립변수로 하는 다중회귀분석을 실시하여 방문객의 만족도에 영향을 미치는 효과적인
The purpose of this study was to investigate the satisfaction on the Gwangju Kimchi Festival. The results of this study were as follows: In terms of satisfaction on 'pre event publicity of the Festival', the satisfaction of '03 was high. It was founded that Publicity through TV was successful. The visitors' satisfaction on understanding regional cultures was low. It was consecutively low for three years. There should be strategic development plans to increase satisfaction about understanding regional cultures. It was found that TV was the major pre event information resource for the residents. Also word of mouth was the most important pre event information resource for domestic tourists. The satisfaction on access to festival was increased consecutively. Providing free shuttle buses to the festival place and placing festival placard influenced positively. There should be expansion of service facilities. There should be more strengthening of festival information services and guiding facilities. More professional interpretation systems and interpretation education are necessary. Visitors satisfied about festival products and quality of the products. Visitors satisfied with festival events programs and hands on experience based programs including making diverse Kimchi.
The purpose of this study is to analyze the moderating effects of experience motivations based on relationships between physical environment and visitors’ satisfaction of Jeonju Hanok Village. With respect to these matters, I hope that the result of this study can contribute to establishing marketing strategies to further enhance the competitiveness of Jeonju Hanok Village. First, attractiveness, convenience, and cleanliness of the physical environment of Jeonju Hanok Village have positive effects on visitors’ satisfaction level; yet, accessibility and entertainment were found not to have significant impacts. Second, experience motivations have moderating effects between convenience and visitors’ satisfaction, and cleanliness and visitors’ satisfaction. Due to limitations on sampling methods, one needs to take caution to generalize the result of the study and implement the result in practice subsequentially. However, I think that there was a meaningful result, which successfully expanded the area of research, by analyzing the influence of the physical environment of Jeonju Hanok Village on visitors’ satisfaction and analyzing the moderating effect of experience motivation.
최근 현대인의 소비트렌드는 대량생산제품 보다는 소비자 개인의 개성과 취향을 중시한다는데 주장이 있어 왔다. 수공예 제품 소비자의 저변확대를 기대할 수 있었다. 그러나 최근 저성장이 장기화되고, 소비자의 구매성향이 변화하면서 소비자의 구매동기가 중요하게 되었다. 통계청에 따르면, 1인 가구의 비중은 계속 증가 추세가 더욱 가속화 될 것으로 전망하고 있다. 소비자는 여러 사회적, 경제적 요인이 복잡하게 작용하고 있다. 즉, 고령화, 여가활동의 증가 등의 다양한 배경이 있다. 본 연구에서는 시대적 변화흐름에 따른 소비자와 새로운 소비시장이 달라지는데 대비해야 한다. 도자기 소비자의 구매 동기를 명확하게 제시하고 구매성향을 도출하고자 여주도자기축제장을 방문한 도자기 구매 경험이 있는 소비자를 중심으로 살펴보았다. 최근 구매한 경험이 있는지를 중요한 제한 조건으로 하여 설문조사를 진행하였다. 본 논문의 연구결과는 다음과 같다. 주로 생활자기 53.5%, 커피잔/다기류 27.5% 등의 순으로 구매하였으며, 국내제품 48.3%, 수공예작가의 작품을 46.8%로 구매하였다. 국내 도자산업 시장은 생활자기 관련 대기업의 몰락으로 위기감이 가중 되고 있다. 이러한 원인은 해외 도자제품에 비해 국내 도자제품은 가격 경쟁력이 낮고 변화한 구매동기에 대응하는 것이다. 1인 가구 및 고령화로 인한 노인 단독가구 등 다변화된 가구 유형의 사회적 변화와 요구를 적극적으로 반영하여 기획된 상품 개발이 필요한 시점이다.
The purpose of this study was to investigate how the operating system quality of Cheongwon Organic Festival, a local festival held in Cheongju, affects visitor satisfaction, and to also revitalize the Cheongwon Organic Life Festival through this study. 344 visitors of the Cheongwon Organic Life Festival were recruited to become participants of this study using a random sampling method. There were significant differences in the evaluation of the operating system quality at the Cheongwon Organic Life Festival depending on the visitors’ gender, age, education, household income, acquisition of information, purpose of visit, considerations of the purchase of festival goods, purchase of a pre-sales ticket, and residence.Different factors such as the visitors’ gender, age, education, household income, acquisition of information, purpose of visit, considerations while purchasing festival goods, and residence impacted the visitors’ satisfaction of their visit to the Cheongwon Organic Life Festival. It was found that there was a correlation between the operating system quality at Cheongwon Organic Life Festival and the visitors’ satisfaction. The operating system quality as a whole and the event programming showed the highest correlation with the visitors’ satisfaction.
This study examined how ‘forest name’ and ‘information on forest healing effectiveness’ influence users’ perceived restorativeness (PR). The study area was ‘Forest Healing Road’ in Mudeungsan National Park. Data were collected from 359 Gwang-ju citizens selected by convenient and snowball sampling procedures using some simulated photographs and questionnaire during May-June, 2015. The placebo treatment group generally showed more positive ratings on PR than control groups. While the groups exposed to good environmental conditions didn’t show any differences on PR between placebo and control groups, the groups exposed to medium or bad environmental conditions showed differences on PR. Placebo effects on PR were influenced by socio-demographic backgrounds (e.g., gender, age, education level), knowledge about healing forest, and environmental condition of healing forest. Some research and managerial implications were suggested.
As a part of research to improve the recreation and tourism of Mt. Keumwon, this study undertook a visitor survey and investigated a structure model analysis to evaluate visitors’satisfaction of sightseeing. In socio-demographic background, the 60 percent of visitors was male, the 71.3% was 40s age and over, and the 80.7% was resident in Gyeongsang-do. A theoretical model with measurement was designed to explore and deduce a structural equation model (SEM), which was developed with hypotheses and data from 150 questionnaires collected in 2013. The results supported that display quality has a significant and positive influence on satisfaction more strongly compared to the influence of convenient use, convenient use has a significant and positive influence on satisfaction, and also display quality has a very significant and positive influence on convenient use. The visitors tend to evaluate convenient use to be better as display quality increases.
This study was carried out to analyze the visitors’ program satisfaction, and to propose the direction of improvement in Korea Agriculture Exposition. The survey was conducted among 593 visitors during the exposition period from October 18 until October 27. Among visitors, female visitors were 19.4% more than male, the rate of 40s and 50s was high to 53.5%, farmers was most frequent to 26.5%, and residents in Gwangju and Jeonnam were the majority with 84%. The visitors with family as companion form were most frequent to 44.2%, the rate of first visiting was highest to 37.9% in number of visiting, and exposition held information was obtained most frequently to 49.9% by word of mouth. In survey of program contents, visitors preferred the subtropical garden the most among exhibition hall, and 65.9% of visitors were satisfied about guide. The rate of satisfaction was 71.6%, and 32.7% of visitors responded that it did not participate in experience program because there was no guide. In survey of satisfaction in agricultural products purchase, 73.9% of visitors purchased agricultural products, and 86.3% of purchaser were satisfied. The 65.1% of purchaser responded that they bought because of belief about agricultural products, and purchase amount between 10000 and 20000 won was the highest with 33.6%. On the other hand, 41.3% of visitors did not purchase because they do not need. The visitors’ overall satisfaction of in Korea Agriculture Exposition was high to 82.6%, and the most unsatisfactory part appeared to drinking water facilities and parking lot. In survey of development possibility of agriculture through Korea Agriculture Exposition, 86.2% of visitors were positive, and the rate of revisiting intention highly appeared to 80.4%.
In this study, consumers who have experience of visiting Jeongsun Arirang Market has been selected as samples to understand the characteristics of agricultural products purchase. For this, double hurdle model was used in order to resolve sample selection problem and obtain consistent estimator. The key points are the following. First, as the age increases(up to 59.8 years), chances of purchasing the products at traditional market increase as income increases. Second, when the residence area is outside of Gangwon-province, the purchase amount of the products increased compared to those from visitors within the Gangwon province. Also, visitors who use public transportations purchase less products compared to those who use their own car. Third, probability of agricultural products increase as the visitors consider positive effect the product purchase leads to the local farmers. Fourth, if the visitors consider the quality of the agricultural products, probability of purchasing agricultural product at the site increases. However, if the visitors consider the freshness of the agricultural products, the purchase amount rather drops. Fifth, the probability of purchase increases as visitors consider the brand of traditional market.
This study classifies the types of visitors to experiential fishing villages and analyses the features and target marketing strategies by categorical groups. Seven factors are extracted by Factor Analysis and the results of Cluster Analysis indicate the classification of five groups. The first group puts emphasis on the family connection, so family centered facilities and programs are necessary. The second group is composed of surrounding area residents whose purpose of visit is unclear. So environmentally friendly village development programs to encourage local patriotism are necessary. The third group puts emphasis on the necessary facilities and programs for experiencing the fishing village and traditional play, etc. The fourth group emphasizes programs related with the region and the means to satisfy visitor's aesthetic desires. Finally, the fifth group aims at various desires that are generally felt in experiential fishing villages. So this group requires marketing strategies from the public point of view. The existing research mostly surveys rural tourism villages, but this study highlights the difference in dealing with fishing villages as opposed to rural villages, from the perspective of industry and settlement.
인간의 건강에 대한 관심증대와 숲의 치유혜택에 대한 인식이 커지면서 많은 사람들이 “치유의 숲”을 찾고 있다. 그러나 이용자수의 증가는 그러한 숲의 치유 효과에 부정적 영향을 미칠 수 있다. 본 연구에서는 한 “치유의 숲”에서 조우수가 PC와 PH에 어떻게 영향을 미치는 지에 대한 탐색적 연구를 시행하였다. 자료는 2010년도 축령산 치유의 숲을 방문한 186명의 방문객과 315명의 대학생을 대상으로 한 설문조사를 통해 수집되었다. 분석결과, 조우수는 PC 및 PH와 관계가 있는 것으로 나타났다. 조우수가 감소함에 따라 PH는 증가하였으며 PC는 감소하였다. 또한 PC는 PH와 부정적 관계가 있는 것으로 조사되었다. 일반적으로, PH는 본 연구를 위해 선정된 두 장소 간에 차이가 없는 것으로 나타났다. 본 연구의 결과는 너무 많은 방문객 또는 관광객이 “치유의 숲”을 이용하는 것은 “치유의 숲” 치유효과를 감소시킬 수 있다는 것을 시사하고 있다.
본 연구는 최근 관광 및 학술적으로 중요성과 가치를 인정받고 있는 천연기념물 제374호 제주 평대리 비자나무 숲을 대상으로 방문객 인식, 숲의 자원과 시설 수준에 대한 기대도, 만족도, 기대일치도를 조사하여 개선방안을 마련하고자 하였다. 첫째, 비자나무 숲 방문객은 남성(39.8%)보다 여성(60.2%), 30대 이상의 중장년층(85%), 대졸이상의 고학력자(58.7%), 주부(21.8%)와 회사원(28.2%), 수도권지역 거주민(47.9%), 자동차(74.8%)를 타고 오는 방문객이 많은 비중을 차지하였으며, 가족과 함께 자연경관 감상(46.6%), 가족과 여가(21.4%), 휴식을 위해(19.9%), 처음 방문하는 경우(69.4%)가 많았다. 둘째, 비자나무 숲의 천연기념물 지정사실(67.0%), 관련 전설 및 유래(68.9%), 비자나무 열매 효능 등을 모르는 경우(52.0%)가 많았으나, 방문 후 천연기념물로서의 가치를 인식하고 있었으며 비자나무 숲 방문으로 정신적, 신체적 피로가 회복되었다(99%)고 응답하였다. 셋째, 전체적으로 비자나무 숲에 대해 높은 만족을 보이고 있었다. 경관적요소, 식물적요소, 편의시설, 유지관리는 기대보다 만족도가 높은 요소였으며 대체적으로 기대감이 낮은 것을 확인 할 수 있었다. 넷째, 경관적요소와 식물적요소에 대한 기대일치도(각3.88)가 가장 높게 나타났으며, 이 두 요소는 기대도와 만족도가 모두 높았다. 또 편의시설의 기대일치도(3.36)는 낮게 나타났다. 다섯째, 식물적 요소에 대한 기대일치가 높을수록(상관계수 0.196) 전체만족도가 높아지는 것으로 평가되었다. 따라서 천연기념물로서의 가치를 잃지 않도록 지속적으로 비자나무의 생육상태를 체크하고 원시림의 상태로 비자나무 숲을 보존하는 것이 가장 중요하겠다.