The purpose of this study was to variety of services criteria as Serqul in service quality on customer commitment the customer to take a look at the impact of the activities associated with customer loyalty Today, consumer needs are diversified, continually changing and differentiated. Under the market conditions of unlimited competition to satisfy those needs, businesses focus on relationship-building with customers, as well as on quality of Services. As a result, in this era of consumer-centered marketing, customer commitment is surfacing as a competitive edge that a company can benefit from for a long time.

The purpose of this study verifies: the relationships between trust in supervisor and innovative behavior, and mediator effect of the organizational commitment(affective commitment, continuance commitment). In order to verify the relationships and mediator effect, data obtained from 140 employees working in business office in Ulsan Metropolitan City and they were analyzed by using SPSS 12.0. The findings are as follows: First, the relationship between trust in supervisor and the organizational commitment(affective commitment, continuance commitment) is positively related. Second, there was also a positive correlation between affective commitment and innovative behavior. Finally, affective commitment played as a partial mediator on the relationship between trust in supervisor and innovative behavior. However, there was no empirical evidence for the mediating effect of continuance commitment on the relationship between trust in supervisor and innovative behavior. Based on these findings, the implications and the limitations of the study were presented including some directions for future studies.

This study analyzed the main effect on organizational commitment of organizational justice factors and the moderating effects of appraisal instrumentality on the relationship of three justice factors(distributive justice, procedural justice, and interacti

The purposes of this study identify how attributes of the website impact on consumer attitude toward the website. For this purpose, the study tested covariance structural model which set relationships among independent variables (interactivity and shopping value), meditated variable (relationship commitment), and dependent variables(attitude toward website). The data were collected from a sample of 239 internet shopper of college female students. The covariance structural model and research hypothesis analyzed by using SPSS 16.0 and AMOS 5.0 program. The results are as follows: First, the structural model is accepted significantly. Second, interactivity and shopping value of website have a positive influence on relationship commitment. Third, interactivity, shopping value of website, and relationship commitment have a positive impact on attitude toward the website. Forth, even if shopping value has not a positive influence on attitude toward the website, it was found to have a significant effect on attitude toward the website through the relationship commitment.

최근 정보화 · 세계화의 급진전으로 기술적 역량이 강조되면서 경쟁은 격화 되고 이로 인해 조직구성원들의 감성은 메말라 가고 있다. 조직의 목표를 보다 효율적으로 달성하기 위해서는 상생할 수 있는 환경과 여건을 조성하고 따스한 가슴을 자극하는 감성엔진과 감성역량을 배양할 필요성이 제기되고 있다. 본 연구는 감성리더십과 조직감성 그리고 조직구성원의 몰입적인 태도간의 인과관계를 구명하는데 연구의 주안점을 두었다. 감성리더십을 측정하기 위한 변인은 자기인식능력

본 연구의 목적은 정보통신윤리의 영어 몰입수업에 대한 효과， 학습자의 반응 분석， 영어 몰입수엽의 문제점을 찾아 그 대응책을 모색하는 것이다. 연구는질적인 연구의 한 방법인 사례연구법에 의해 실시되었다. 데이터 수집은 연구자의 자기 평가와 학생들의 수엽 만족도 조사표의 응답 결과 그리고 태국 AIV 활동에서 함께 활동하였던 2 명의 교사들 평가를 반영하였다. 수업만족도 조사표로IACE 에서 개발하였으며， 선다형 10문항， 개방형 1 문항으로 작성되었다초등학교 5-6 학년 학생 20 명을 대상으로 시범수업으로 정보통신윤리의 영어몰입수엽 후 학생들의 수엽만족도 조사표에서 영어 몰입수엽은 효과가 있으며 학생들의 반응도 매우 긍정적이었다. 드러난 문제점으로 교사의 학생들 수준에 맞는 의사소통 능력의 부족， 고차원적인 사고 유도의 부족， 수업 중 학생들이 협력할 기회의 제공이 부족， 학생들의 의견 청취와 학생 중심의 수업 부족 등이었다.연구의 결론은 첫째， 정보통신윤리의 영어 몰입수업은 효과가 있었다. 둘째， 학생들의 반응은 매우 긍정적으로 나타났다. 셋째 정보통신윤리의 영어몰입수업에서교사의 철저한 수업계획과 자기 점검이 필요하다는 것이다.

In today's business environment faced in very quick change, Human Resource Management play a key role in sustaining corporate competitive advantage and boosting organizational competency. Based on a former study, the purpose of this study is to find how individual Human Resource Management practice effects business performance and labor relations. Business performance is a positive influence on employee royalty and devotion. Also it is more influenced statistically significant impact on industrial relation of corporate. As a result of this study, we can find the significant influence from Human Resource Management practice and industrial relation.

모션 정보를 포함한 비디오 영상으로 인해 컴퓨터 비젼 분야에서 비디오의 활용은 중요한 연구 분야가 되었다. 또한 실시간에서 사람 모션의 인식과 분석에 대한 관심의 증가하고 있다. 인간 모션 분석의 첫 단계는 비디오에서 움직이는 대상을 추출하는 것이다. 배경차를 이용한 방법은 가장 완전한 특징 데이터를 제공하지만, 조명과 외부 요인 때문에 환경 때문에 동적 장면 변화에 매우 민감하다. 이 연구에서는 적응적인 배경 조정을 사용하여 움직임 없는 배경 비디오에서 전경을 분할하고 검출하기 위한 효율적인 방법을 제안한다. 배경 조정 영상과 모션 영상간의 배경 차이 방법에 의해 배경으로부터 전경을 결정한다. 마지막으로, 비디오에서부터 분할된 사람의 모션을 기반으로 몰입형 2D게임을 개발한다.

The principal objective of this study was to determine how the internal marketing of the contract foodservice management company affects job satisfaction and organization immersion, as well as the influence of the satisfaction of internal customers (employees) has on job satisfaction and organization immersion, and the function as a preceding variable that improves service quality. T-test, ANOVA, and linear regression analysis was conducted to analyze the hypotheses of the study. The summary of study as per the result of this corroborative study is presented as follows: It was verified that internal marketing affects organizational immersion and the job satisfaction of employees, and job satisfaction plays a crucial role in organizational immersion. Moreover, it was also confirmed that the higher the internal marketing is, the higher the job satisfaction and organization immersion will be, thereby improving the service quality provided by employees. If enterprise regards employees as internal customers and constantly and efficiently conducts internal marketing activities such as internal communication, training, welfare, compensation, delegation of power, supporting the management, etc, the organizational immersion and job satisfaction of employees will be heightened, thereby enhancing loyalty and pride in the organization to provide services with better quality.

  The purpose of this study is to examine the determinants of union commitment and union participation intention based on the social exchange perspective and apply implications to union setting to improve union management. The results are as follows：First

본 연구는 현재 성장 가능성이 높은 모바일 콘텐츠 산업 중 모바일게임에 대해 고찰해 보고, 모바일게임의 충성도에 영향을 미치는 중요한 요소로 몰입에 대해 연구하였다. 게임에 있어서의 몰입은 게임을 지속적으로 플레이하게 만드는 중요한 요소이다. 게임 몰입에 영향을 미치는 요소를 기존 몰입의 선행연구를 통해 도출된 숙련도, 도전감, 보상, 동기 외에 모바일의 특성상 몰입에 영향을 미칠 것이라 고려되는 모바일 기기와 콘텐츠의 요소인 모바일기기 화면과 게임속도, 사운드, 그래픽을 포괄적으로 고려하여 실증적으로 검증하였다. 그 결과 몰입의 개인적요소라 고려한 숙련도, 도전감, 동기는 모두 채택되었고, 기기요소인 화면과 속도는 기각되었다. 콘텐츠 특성 중에는 그래픽과 보상만이 채택되었다. 이를 통하여 모바일게임 디자인에 있어서 고려해야할 특성에 대해 고찰해 보고, 향후 모바일게임의 발전방향에 대해 통찰력 있는 시각을 제시하고자 한다.

The aim of the study was to analyze the relationship between empowerment, job satisfaction, and organizational commitment among physical therapists. Currently, healthcare is changing very rapidly with developments in science and technology. In response to these rapid and uncontrollable changes, organizational members are often empowered. Through the empowerment process, feelings of powerlessness and frustration can be reduced and factors promoting work performance, such as job satisfaction and organizational commitment could be enhanced. One said this term popularly, there was a lack of study. There have been few studies on physical therapy administration. Data was collected from 352 therapists from many hospitals from February 1 to February 28, 2008, and analysis of variance, Pearson's correlation, etc., were performed. The results were as follows: Of all the characteristics of empowered subjects, gender (p<.05) and age were observed to be significantly different (p<.01). Educational background, working pattern, marriage status, and the period of duty were observed to be different among empowered therapists (p<.001). The degree of empowerment as perceived by therapists was 58.72. Empowerment was correlated with job satisfaction and organizational commitment (p<.01). The study on empowerment was significant from the aspect of strategies to increase work performance. To elucidate the optimal strategy to effectuate empowerment in clinical practice, we studied various aspects of empowerment. Further studies on the relationship between empowerment and organizational commitment are warranted.

The purpose of this study was to examine the job satisfaction of foodservice managers at schools in Jeju, Korea, according to the organizational culture and commitment of the school foodservice and administrative departments. The subjects included 144 (98.6%) dieticians from Jeju schools. The data were analyzed by descriptive analysis, reliability analysis, factor analysis, ttests, ANOVA, and Pearson's correlation coefficients, using the SPSS Win 12.0 program. In terms of organizational culture, the dieticians perceived the 'human relations model' and 'internal process model' as the strongest types for the school foodservice departments and administrative departments, respectively. However, for both types, a gap existed between the organizational culture that was perceived and that which was expected. In particular, the subjects expected that the 'human relations model' and 'open systems model' were the most important organizational culture types. In terms of the subjects' organizational commitment scores, loyalty and pride scored highest whereas unity scored lowest. For the level of job satisfaction, the performed work itself scored highest and was deemed most important. Additionally, organizational culture was positively correlated to the factors affecting organizational commitment and job satisfaction. Finally, the surveyed managers had high demands for a human relations-oriented organizational culture to enhance job satisfaction.

This study explores an exemplary case of an English immersion program originally initiated by some primary school teachers. It investigates how an immersion education was initiated by the members of an English teachers" study group and later supported by a provincial office of education. The contents of the program and the three examples of immersion classes are briefly illustrated and commented. The innovative endeavors for the successful execution of the immersion classes include the use of the daily morning English practice and various ways of exposing students to English. It was found from the interview conducted with 5 immersion teachers that the strong motivation of the immersion teachers was the first empowering factor for this program and the appropriate financial and administrative help from the provincial office of education was another crucial one. Several practical problems from implementing the immersion program are also reported. From these results and findings some suggestions are made for better ways for implementing immersion programs in elementary schools.

본 연구에서는 3개의 실험연구를 통하여 사용자들이 동일 조건의 제품(미디어플레이어)의 경우사용하기 편한 제품보다 심미적인 제품에 대하여 더 오랜 시간 동안 사용하고, 정보를 기억하며, 집중을 한다는 것을 밝히고자 하였다. 먼저, 실험1(N=18)에서는, 세 가지의 제품을 자유롭게 사용해본 뒤, 각 제품의 심미성과 사용성을 측정하기 위해, 각각 8개와 6개의 요인적 재량이 높은 감성어휘를 선택하여 주관적 평가스케일을 작성하였다. 실험 2(N=18)에서는, 심미성에 차이가 나는 동일조건의 제품에 대해 각 제품을 사용한 시간을 측정하였고, 정보의 기억도 측정을 위해 기억한 메뉴를 묻는 설문지법을 사용하였으며, 각 제품에 얼마나 몰입하였는가를 보기 위하여 사용자가 추정하는 제품 사용시간을 물어보고 실제 사용시간과의 격차를 산출하였다. 또한 실험 3(N=18)에서는, 각각 심미성요인과 사용성요인의 값이 높은 두 개의 상반된 제품을 선별하여 제품 사용시간과 정보의 기억도, 몰입도의 차이를 상호 비교하였다. 사용성이 동일한 조건에서 심미적인 제품은, 실험에 적용된 3가지 요인 (사용시간, 몰입도, 정보의 기억도) 중 몰입도와 정보의 기억도와 양의 상관관계를 갖는 것으로 나타났다. 또한, 상반된 두 개의 제품비교의 경우, 심미적인 제품의 경우 몰입도, 정보의 기억도 요인에서 사용성이 좋은 제품보다 높은 양의 상관관계가 도출되었다.

Recently the Korean government has promoted, as part of a national plan for facilitating English education, the introduction of English immersion programs into public secondary schools in Korea. English immersion programs have been installed in many elementary schools in Canada and the U.S. as a practice of bilingual education, especially to help students in the linguistic minority. The government has also emphasized that the program will be further utilized for teaching general subjects in addition to English, and that it will be installed in the elementary schools as soon as possible. This paper critically reviews the suitability and validity of the English immersion program for Korean public schools from the socio-cultural, politico-economical, and language educational perspectives. Before doing that, this paper discusses: i) the origin and the objects of the immersion program, ii) the English immersion program implemented in the U.S., and iii) the difference between the features of English Immersion programs in the U.S. and those that have been introduced to Korea. Based on these discussions, this paper argues that the English immersion program is not an optimal, nor a suitable program for English education in Korean public schools. This paper suggests some ideasfor planning foreign language education policy in the future.